Columbia Asia Hospital — delay in changing drops and discharge

Complaint & feedback

1) need press bell for change drips.
One of the time, i pressed bell and nurse help me to stop the drips but she used 2 hours to change a new drips for me (After 1-2 times reminder).

2) morning 10am doctor was informed that i can discharge after 3 hours (Which mean 1pm) if no more fever, but i waited until now 5:05pm still no update from nurses or doctor amir. Asked nurses but they said "have to wait doctor come up and"review"again before discharge, now doctor still in clinic". I asked around what time, they unable to answer. Follow the information provided in columbia's handbook, today is saturday, and doctor amir clinic time should be 9am-12pm. Now alrdy 5:05pm!