Compare Dth / Vserve eCommerce Sales & Service — Bad service and no response from compared2h | |||||
I had baught a new dish tv connection online from compared2h.com on 16th august. After fitting the dish and set top box, I have been facing a lot of problems. Firstly, the reception is very bad I had to call the technician twice. The set top box has some problems, ie. The sound goes off if i try increasing or decreasing the volume from the set top box remote and when i set the setting to 5.1 channel audio, there is no sound on non HD channels then I need to revert the settings and restart the set top box. Now, I am asked to pay an amount for the engineer to visit me and check the set top box compared2h.com doesnot respond to my calls. I would like a full refund of the money paid for new connection, installation and extra wire. My next action would be to contact consumer court if the problem is not resolved. My contact number is [protected] Email: [protected]@gmail.com My dish tv account no. Or VC no. is [protected] Was this information helpful? | |||||
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Compare DTH / Vserve Ecommerce Sales & Service customer support has been notified about the posted complaint. | |||||
 2 Comments | |||||
Comments
Dear Denver Rodricks
We tried to contact you on [protected], but your number was not contactable. Moreover. as per our records technician has visited at your place and the signal related issue has been resolved. For further assistance please customer us on [protected].
Regards,
Online Team
DishTV
We tried to contact you on [protected], but your number was not contactable. Moreover. as per our records technician has visited at your place and the signal related issue has been resolved. For further assistance please customer us on [protected].
Regards,
Online Team
DishTV
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+91 88 8254 4544 [Sales]
+91 11 4569 3517 [Complaints]
27/2, LIC Colony Wali road, Jhimil Industrial Area, Dilshad Garden, Delhi, Delhi, India - 110095
Hope you are doing good.
Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further clarifications, please drop us an email on [protected]@dishtv.in.
Regards,
Online Team
DishTV