100Bestbuy.com — Amount not refunded

Address:

Bangalore, Karnataka

my name is niranjan kumar neeraj
I have participated in one contest, in that contest they have told we have select 10 people through draw suppose we will selected we will give you one Samsung tablet free of cost, but suppose you will not selected we will refund you amount through point, Initially I have paid Rs. 699/- for participating in contest, as per commitment they have credited 699 point in my account but when I tried place a order and use that 699 credit point
they have restricted that you can't use more then 60% of you point , so i have placed one order on[protected] for women dress material for the value of Rs. 538/- and we paid another Rs. 188/- after adjusted my 350 point, after 10days when we have not received any material i called on customer care they told your material has been dispatched you will received soon, so i wait for another five days, on 15th april i called once again to customer care on this time sales executive has told your order has not been completed due to unavailability of stock so we will credit your amount as point in your account but it is cheating you received the amount and credit as a point without informing me when i try to use that point, we can't use more than 60% so every time he will kept my amount however just Rs. 538/- in my account instead of 887/-