[Resolved]  100Bestbuy.com — Delivery of goods

Address:South Delhi, Delhi

This is with reference to my order No. Order No.[protected]c42a to online shopping platform 100bestbuy.com

I participated in one contest for Samsung Galaxy III @ Rs. 599/-

As per contest, If i win I will get the mobile otherwise I will be given 100% cash back in the form of reward points, from which I can do online shopping.

On 22nd February 2013 I shopped for Shoes of cost Rs.1309/-Wherein I utilised 75% (As allowed by site) from this reward point amount and rest from my account i.e. Rs. - 860/-
I was given order No. detail by mail and with message that the goods will be dilivered at the earliest.

However, so far I have not recived the goods, niether the balance is showing in my cart of 100bestbuy.com

I followed up with their customer care mail ID [protected]@100bestbuy.com, and call center No.[protected] but there is no response form the websile.

I also lodged comlpaint with Akosha team, they take up matter and mail forwarded to them by 100bestbuy.com is as under:-

"Dear Dinesh Kumar Chouhan


we will send your product very soon.Due to some technical problems your product delayed from us, we will be sending you the product within 7 working days,please wait for few days .

If any more queries kindly contact us at [protected]@100bestbuy ,call us on[protected]:

Regards
100bestbuy.com
thank you".


However so far the goods has not been dilivered.

Kindly help me.

I tried to track the order from your website, however the website is not showing any resut neither from my cell no. nor from this order no.

Dinesh Kumar Chouhan
[protected]
Was this information helpful?
No (0)
Yes (0)
Aug 13, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

Mail Today — non delivery of subscription reward goods

This is a complaint regarding the Mail Today subscription which i had taken/ bought.
The booklet number in concern is : 481663
Voucher No 1003086

This was a 999/- Rs subscription for Mail Today which was entitling me for a free REEBOK pair of shoes.
For the last 1 month i have been following up with the Reebok store in Ambiance Mall, who have been claiming that no stocks have come in from Mail today end for a very long time.
i have also checked with other outlets and the story remains the same.
on top of this the number mentioned in the booklet for any help[protected] no one responds on this number.
i have tried calling several times but have received no help from this number.

If this email is received at a proper valid address please respond to the same or call on the number mentioned below.

Programs like this should not be run by newspapers and agencies if they cannot adhere to the fulfillment of the same.
Dear Dinesh Kumar Chouhan,

We would like to confirm you that your order is in process, wait for few working days we will dispatch it soon.

If any more queries kindly contact us at [protected]@100bestbuy, call us on[protected]:

Thank you
With Regards
100bestbuy
Dear Dinesh Kumar Chouhan,

We were going through old complaints and came across the one filed by you (#149578). We would like to know whether your complaint has been resolved or not.
In case you want us to look into the issue further, please write back to us.

Warm regards
Akosha Team

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    100BestBuy.com
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    35%
    Complaints
    922
    Pending
    0
    Resolved
    324
    100BestBuy.com Phone
    +91 80 6753 6400
    100BestBuy.com Address
    Salarpuria Hallmark, 15/3@16, 4th Floor, Kadubeesanahalli, Outer Ring Road, Bangalore, Karnataka, India - 560087
    View all 100BestBuy.com contact information