100Bestbuy.com — purchased item not delivered as shown in web site

Address:Gujarat

I have purchased one Formal Gents watch through e-shopping which cost to me was Rs.150/- on 22.11.11. Order no is 789893 dated 22.11.11. Reebok Formal watch was delivered to me on 26.11.11 which I had not ordered. As per communication with customer care dated 26.11.11, I have returned the delivered item by DTDC courier on 28.11.11. Courier no is V07157865. The courier has been delivered to you on 29.11.11. The cost of the courier is Rs.150/-

So, my total amount Rs.150+Rs.150=Rs.300 with the company. Later on customer care had contact me and assure that Gents Formal watch will deliver to me shortly. But alas! same Reebok product is delivered to me on 13.12.11 as usual. What a worst service from 100bestbuy.com I ever seen. Thank god I have not spend money in costly items. If I ordered the some item, they will send me some worst material which they have. Still I have not received money (courier cost).

Again I am requesting them please arrange to dispatch Gents Formal watch with replacing delivered items. But so many "reminder", they have not respond. Please take the matter seriously and stop the license they have.

warm regards
Anupam Dolai
[protected]
+4 photos
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Comments

purchased item not delivered as shown in web site

I have purchased one Formal Formal Shoes ME 923 5 in "Size 7" through e-shopping which cost to me was Rs.582/- on 31.07.12. Order no is 6527701 dated 31.07.12. these shoes was delivered to me on 02.08.12.
but these shoes are not the same i ordered.the shoes sent to me is very bad I Think they are not even of Rs 50/-. they are very Bad in Quality as well as in Look. all your customer care no. are useless.. nobody picking up the phn... i tried again and again.


So I am requesting you please replace delivered items.and sent me the same shoes i ordered. otherwise i will take some other action.. because i m very much frustrated with your Fraud.

With Regards
Cheshta Bajaj
[protected]

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    100BestBuy.com
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    35%
    Complaints
    922
    Pending
    0
    Resolved
    324
    100BestBuy.com Phone
    +91 80 6753 6400
    100BestBuy.com Address
    Salarpuria Hallmark, 15/3@16, 4th Floor, Kadubeesanahalli, Outer Ring Road, Bangalore, Karnataka, India - 560087
    View all 100BestBuy.com contact information