DTDC Courier & Cargo Customer Care
DTDC Courier & Cargo Ltd.
Customer satisfaction rating: 1%
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DTDC Courier & Cargo Customer Care

DTDC Courier & Cargo Ltd.

DTDC House, No. 3, Victoria Road
Bangalore District
India - 560047

Customer Care Phone Numbers and Contacts

+91 80 2536 5039
[Customer Care]
+91 80 2536 5032
[Customer Care]
+91 80 2551 4461
[Customer Care]

Additional info
Customer satisfaction rating
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

DTDC Courier & Cargo related photos (626)

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DTDC Courier & Cargo Customer Care related pictures (626)

DTDC Courier & Cargo Complaints & Reviews

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Dtdc Courier & Cargo — Non delivery of product

 rahulgupta120691 on May 25, 2016
Sent a parcel on 23/05/2016.. Was promised it will be delivered by 24/05/2016, paid rs.200 for one day delivery. Tried to track but status has not been updated. Really ridiculous service. Consignment number us v29294569. Kindly do the needful immediately. Very disappointing to end up paying such a lot of money and getting a substandard and unprofessional service....
Complaint comments  Read comments Complaint category Movement & Delivery

Dtdc Courier & Cargo — Courier not dispatched but status showing Delivered

 ashutoshkamble08 on May 25, 2016
Dear Team,
I have sent courier from beed to pune, docket no. p37179529, I have tracked courier on your web site, it showing delivered, I called to customer care they providing me yerwada courier office no. 7755905312 & 7755904407. I have to called to 7755905312 they providing delivery boy no. Sachin (9272512623), I asked sachin for courier status, he said he will update status today EOD(24-may-16), I called to sachin in evening he was not picking my call, then after from 25 -may -16 morning again I called to him but he is not picking my call, so kindly do needful for it.
Complaint comments  Read comments Complaint category Banks

Dtdc Courier & Cargo — Non delivery of parcel no. N96496538

 N Kishan on May 25, 2016
Dear Sir,

I handed over one 7 KG parcel at DTDC, Desaipet road branch, Warangal to send to USA on 19.0.2016. While handing over the parcel branch in charge lady did not asked me any declaration or details. The parcel was containing Pickles, moisturizing creams, 2 inch religious idol and 30 grms chilli snacks.

On 23rd the branch in charge lady called me that, the parcel containing other than pickles. Hence the parcel kept pending at Hyderabad. Further she told me that the details will be given latter. Since then she is not lifting the phone.

Sir, because...
Complaint comments  Read comments Complaint category Other

Dtdc Courier & Cargo — Cover not delivered even after four days

 Manohar Chebbi on May 25, 2016
I have sent a cover from bangalore to mysore on 20th may 2016 vide cn no. B32156918. As per your website, it left bangalore on 21 st and reached mysore on 23rd at 7.48 am. Since then, it is lying in your mysore office undelivered.
The shop which booked my consignment is unable to help me. Can you arrange for delivery at least now?
If you do not have delivery boys, then please call the consignee to come to your office to get the cover. It is urgent....
Complaint comments  Read comments Complaint category Banks

Dtdc Courier & Cargo — Was told 3 days max, it's been 18 days

 ilanconscious on May 25, 2016
I sent my application/documents along with few original certificates on May 7th from Coimbatore to Ontario, Canada. I haven't heard anything from the university. So I tracked the shipment today (May 25) and it says "Enroute". I opted for the fastest shipment method and was charged Rs 3600. I'm really frustrated now. Could someone help me or resolve?...
Complaint comments  Read comments Complaint category Products & Services

Dtdc Courier & Cargo — Parcel not delivered

 Somok on May 24, 2016
Hi Sir/Ma'm, my name Mr.Somok Kumar & i've a Serious Complain.. I sent a Parcel at Patna, by DTDC on 19.05.16 & that DTDC Awb No was- D26992663 & Consignee was Ms.Neha Kumari... Now DTDC told they sent it Successfully & were Received by Reception, but to whom i sent that Parcel, that madam told she didn't get any Parcel & their Reception also didn't get any Delivery!!! Now we all are really Confused for this eresponsibility of DTDC, maybe they Delivered it to any WRONG PERSON!! Now sadly we're thinking to go at Consumer Forum with All the legal Documents regards this... Yet we hope that DTDC will...
Complaint comments  Read comments Complaint category Other

Dtdc Courier & Cargo — Delivered damaged product

 Santhosh Kumar on May 24, 2016
Dear sir,

Pls confirm the invoice value and scan the invoice

Thanks & regards,
Manager nz1- css
Email : reema@dtdc.com, web : www.dtdc.com
Phone : 011-44900000, extn:-327, ph:- 9871113524
B-101, naraina industrial area, phase - 1
New delhi - 110028
From: reema oberoi (Sr. Asst. Mgr-north zone)
Sent: thursday, april 21, 2016 1:09:58 pm
To: ranju nair (A. Mgr crm sales-hyd); drs delhi; hub manager vaishali
Cc: lalapet - main road-hf1226; spurti (Head - css & crm - hyd ro); claims hyderabad;...
Complaint comments  Read comments Complaint category Movement & Delivery

Dtdc Courier & Cargo — Wrong delivery bad service

 Salean on May 24, 2016
Worst customer service ever
None of the numbers displayed in website is answers call.
H60910608 delivered to unauthorized person and tried contacting multiple times but no response
Email address mentioned online is wrong got bounce back emails.

http://dtdc.In/complaint. Asp complaint form doesnot work
http://dtdc.In/tracking/tracking_results_detail_map. Asp
http://www.trackcourier.in/dtdc. Php try calling bangalore number all are not existing ones...
Complaint comments  Read comments Complaint category Movement & Delivery

DTDC Courier — Shipment tracking not available #h50623144

 venumaheshuni on May 24, 2016
Dear sir,
I've couriered a consignment wide no. H50623144 from mancherial to noida, u. P. I have couriered on 18th may 2016 but its been a week now no proper status update of the consignment on the tracking services.
As it contains my official documents which has to be delivered before 25th of may 2016. I have checked the status of the consignment it is showing up to hyderabad only but i've called many a times the respective dtdc courier services but there was no response from the respective team of dtdc courier. Tracking data unavailable. Kindly let me know the shipment...
Complaint comments  Read comments Complaint category Movement & Delivery

Dtdc Courier & Cargo — Huge delay in delivery even for fast courier and railway fine for customer

 sanjay kumar e on May 22, 2016
Respected sir/madam,

I have couriered one document via dtdc fast courier services (Named fast-plus-blue-express service) on 8th may 2016 from hsr layout, bda complex, dtdc office, bangalore (560102) to kulappully, dtdc office, palakkad, kerala (679122) with dtdc consignment number - v29401197.
The bill amount was 200 rs for this courier. Attached the dtdc bill copy for reference.
This courier was the “receipt of my railway parcel (Of my bike)", which i have parceled on 7th may 2016 evening from bangalore.

What was committed:
Complaint comments  Read comments Complaint category Movement & Delivery

Dtdc Courier & Cargo — Product still Not delivered

 Khush126 on May 21, 2016
I dispatched(booked on 13th) a product from dtdc devices, It was expected to deliver on 20th but in tracking details, it is showing it was booked on 20th and still in kota..is this kind of service they are providing to your customers.
And it's a return product, it must be returned to the seller before 24th

Consignment- Z89362832
P.s - I have receipt, I can show the snapshot, to showing booking date is 13thmay...
Complaint comments  Read comments Complaint category Postal & Delivery Services

Dtdc Courier & Cargo — Delivery problem

 jain g on May 21, 2016
Dear sir
I was sent to parsal on monday(16.05.16) by dtdc goyal shop laxmi ganj for indore but it is not deliver till now pls tell what the reason of not deliver parsal till now and yesterday i have been discussion to goyal shop regarding deliver so kindly take the action and cn No. Z90362251(goyal shop laxmi ganj lashkar gwalior )
Thanks & regards
Gaurav jain
Complaint comments  Read comments Complaint category Postal & Delivery Services

Dtdc Courier & Cargo — The careless delivery system on dtdc lite

 Basu Dwivedi on May 20, 2016
I sent some important Application form and Documents concerned to my internship programme. It has a last date of submission. I sent the form a week before the last date to avoid any late in submission. But all my attempts were in vane. The reason is, DTDC doesn't give any importance or apply its any common senses on LITE services. They go and attempt the delivery to a Government Office at 07:50pm. Looks like the delivery boys are not Indian Nationals and are unaware of the fact that the Delivery to any Government office for Application can be Accepted only before 05:00pm.
Further, it would...
Complaint comments  Read comments Complaint category Postal & Delivery Services

DTDC — Non receipt of courier and no response : consignment number z87339432

 PuruJaiswal on May 20, 2016
Dear sir/madam

I had booked an urgent currier through dtdc with consignment number z87339432 by dtd saturday, april, 30, 2016 to barvakala, ghorasahan, east champaran bihar (Pincode 845303).

Its 20 days passed today (20.05.2016) neither my currier has been delivered nor i receive any call or message from dtdc.

Customer care email id provided on dtdc website is not working, phone numbers are not picked up by any staff. I. E. Css. Delhi@dtdc.com, css. Patna@dtdc.com etc. Then i sent mail to customersupport@dtdc.com

After struggling about...
Complaint comments  Read comments Complaint category Products & Services

Dtdc Courier & Cargo — Non receipt of docket

 @pk on May 19, 2016
This is regarding the docket no. Z90356429 booked from gwalior to bhopal 0n 14.05.2016 and reached at bhopal on 16.05.2016 but till date not reached to destination.
The most important this is that no response at call center and bhopal office. I am continuously trying to mr. Rakesh on his mobile no.7024134582 but neither he pick up the phone nor call back...
Don't know what kind of service providing by dtdc...
Complaint comments  Read comments [4]Complaint category Postal & Delivery Services

Dtdc Courier & Cargo — Non delivery of courier

 taher jabalpurwala on May 19, 2016
Consignment no m32963349 courier was booked on 11.05.16 from kalachowik mumbai to rajkot.
Till 19.05.16 the courier not yet delivery, the courier reached rajkot and now they are saying that service is not available
Because of non delivery of cargo i have lost my business, my sample could not reached on time, who will bear my loss., if dtdc cannot deliver they should not commit....
Complaint comments  Read comments [7]Complaint category Postal & Delivery Services

Dtdc Courier & Cargo — Missing parcel, misbehaviour , abusing

 Manas Brian on May 19, 2016
I couriered a parcel from dtdc office, to deleiver it in gurgaon. It got reversed and came back. Now according to online status it has been received from in kochi on 14th may but the dtdc office is denying it. I think that he had lost it and now misbehaving and even abusing by saying do what ever u wish to. He even took my courier slip and asked me to go away and do anything now. At last he returned my slip and abused.
Now i wish to post a complaint against dtdc in consumer court if this issue is not resolved as soon as possible.
Address of dtdc office: dtdc No. 16/1054, Tagore Road,...
Complaint comments  Read comments [12]Complaint category Postal & Delivery Services

DTDC — Courier sent a month ago not delivered or returned

 Praneeth Chandra on May 19, 2016
I have sent two couriers with CN No H64463796 and H64463797 on 16-04-2016. They were neither delivered nor returned till DATE (19-05-2016).

Upon of serveral enquiries they responded saying that "Concerned staff are on leave" "no service is available to return the package etc"

I request for return of courier and reasonable penalty for the inconvinience caused....
Complaint comments  Read comments [9]Complaint category Other

Dtdc Courier & Cargo — Consignment not delivered

 Pappula Rk on May 17, 2016
Consignment number : h65860879

On 14 may 2016, a consignment containing important medical presriptions n other life saving medicines in a sealed envelope
Bearing no h65860879 was booked at vijayawada to be delivered to the following address.
John ebenezer,
Care mr rama krishna, divisional engineer,
D 45, ktps, c colony
Paloncha 507115.
Khammam dt. T s

Today on 17 may 2016, after 3 days the consignment was not delivered and seem to have been lost / misplaced. Regret to inform you, this failure in delivering on time, would...
Complaint comments  Read comments [17]Complaint category Airlines

DTDC — Non delivery of courier

 pratik.bikas on May 17, 2016
Sir i had booked a shipment of no z87040138, and was not delivered since 6 days after booking. Even after my several call it was not delivered and was returned back to the booking address. Even there is no responce by the customer care services and the one if he is picking the call is denying to take the matter by just saying that it is not his/her teritory or area. Even the onlne complaint desk of company is also not working.
Sir this is not the first time, i didn't remember the exact time and date otherwise i had mentioned that aslo.
Sir i request you kindly to take these matters...
Complaint comments  Read comments [19]Complaint category Movement & Delivery

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