DTDC Courier & Cargo Customer Care
DTDC Courier & Cargo Ltd.
Customer satisfaction rating: 1%
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3238
COMPLAINTS

DTDC Courier & Cargo Customer Care

DTDC Courier & Cargo Ltd.

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Address
DTDC House, No. 3, Victoria Road
Bangalore
Bangalore District
Karnataka
India - 560047

Customer Care Phone Numbers and Contacts

Phone:
Phone:
+91 80 2536 5032
[Customer Care]
40
81
+91 80 2536 5039
[Customer Care]
89
131

Fax:
Fax:
+91 80 2551 4461
[Customer Care]

Additional info
Customer satisfaction rating
1%
Complaints
3238
Pending
0
Resolved
28
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

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DTDC Courier & Cargo Customer Care related pictures (703)

DTDC Courier & Cargo Complaints & Reviews

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DTDC Courier & Cargo — Parcel delivered at wrong address

 ParamitaSinha on Sep 29, 2016
I have sent 2 parcels to different locations on 24th September 2016, one at Kalyani, West Bengal (D29859525) and another at Kalkaji, New Delhi (D29859526). The parcel I sent to Kalyani has not been delivered till date (29th September 2016) and the online status is updated on their site till 25th September 2016. The parcel sent to Kalkaji, New Delhi has been delivered to wrong address, at Okhla, Delhi on 27th September 2016.
We have registered a complaint with DTDC, Case# 03419058...
Complaint comments  Read comments Complaint category Postal & Delivery Services

DTDC Courier & Cargo — Consignment No. Z98192590

 stancast on Sep 29, 2016
We had send urgent package containing parts with our tax invoice for rs.9330 against CN Z98192590 on 10th september. The dtdc website does not show status after 12th sep showing arrival in jammu and we have spoken to every single person at dtdc mayapuri and they are just delaying the matter by giving frivolous reasons. This material is urgently required by customer at the airport but no feedback by dtdc. Dtdc is giving very poor service and nobody is bothered about my or my customers problems and losses. Please take up the matter with DTDC and help early delivery of material.

Thanks...
Complaint comments  Read comments Complaint category Other

DTDC Courier & Cargo — Careless way of delivering

 tofa on Sep 29, 2016
My issue is that i had send some important documents and it was send through fast service of dtdc. It has been send on 26th sept and it was supposed to deliever on 28th sept.
The package was delievered but i m unaware to whom it was delievered, since the the person from dtdc also has called to the receiver whose name was mentioned. They confirmed his presence but they gave it in the receiption of which we were unaware they didnt even call the receiver again when they were delievering. The call was done around 12 on 28th and they delievered it around 5 pm without informing the receiver.
Complaint comments  Read comments Complaint category Insurance

DTDC Courier & Cargo — My parcel is missing

 Hachi Ko on Sep 28, 2016
I have been tracking my parcel since the day it was dispatched.. But i was showing out for delivery from 2 week.. After registering the complaint, they changed the status to delivered..
It was dispatched on 9th september.. Status was showing 12 september out for delivery..

I have not received the package till now (28/09/16) they are unable to gimme the pod.

Help me in this regard as soon as possible.....
Complaint comments  Read comments [1]Complaint category Postal & Delivery Services

DTDC Courier & Cargo — Late shipment

 Leena kumari on Sep 27, 2016
This is the worst courier service i hv ever seen.. 1st i courier my parcel from delhi the concern person told it vl take 3 to 4 days in normal so i didn't bother to go for speed post. They took almost more den 1 week to courier it.. It was n important document but still very disappointing. C no. Z03225348 n d amazing reply i got after talking with customer care is d courier was roaming here n there in delhi for 4 days!!!...
Complaint comments  Read comments Complaint category Institutes

DTDC Courier & Cargo — Courier delivery issue

 Vinodhini Rajan on Sep 27, 2016
I sent courier to cochin on tue, 06th sep'16|20:15 hrs on zone plus/blue/green fast delivery

Which means it needs to deliver on sep 7th next business day

My friend who about to receive, travelled dubai on sep 8th, parcel delivered on fri, 09th sep'16|08:25 hrs out for delivery at my friend place thy rejected it.

Dtdc madiwala authority amar and roopa promised they delivered to dubai on their dtdc expense.

I have contact daily and reached office in madiwala - no proper response from them till now, even bm - mahadev i called 10's times
Complaint comments  Read comments [2]Complaint category Postal & Delivery Services

DTDC Courier & Cargo — Courier not delivered - almost a month now

 sunnyjj2000 on Sep 27, 2016
Hi,
This is update you that the courier vide pod - z00330943 was neither delivered to concerned address nor being informed for its failure, recently post discussion with my friend i realized that he has not received the courier.
After tracking with the pod number online, in receiver details the dtdc office concerned person number was found i. E abhay (8860722706). Post discussion he has told that it was not delivered because the address was not there. I was shocked and surprised that how come the company like this will take the amount of courier (Ie rs 80) and didn't check whether...
Complaint comments  Read comments Complaint category Postal & Delivery Services

DTDC Courier & Cargo — Product is not yet recieved(Consignment No : V31352025)

 Karthik Nagendra Garlapati on Sep 26, 2016
Consignment No : V31352025

I want to bring it your notice that the “Medicine”was sent through “DTDC Courier” on Friday(23/09/16) at Vijayawada one town branch. The Branch person said that the medicine will reach Bangalore on Saturday(24/09/16) between 12:00pm – 3:00pm. (within one day), However, even today, Monday(26/09/16) still I didn’t receive my courier. I am extremely disappointed.

Kindly do the needful !...
Complaint comments  Read comments [2]Complaint category Postal & Delivery Services

DTDC Courier & Cargo — Document not delivered

 prashant acharjee on Sep 26, 2016
Dear sir,
This is to inform you that my consignment docket no K91491176 booked on 19/9/16 had not yet got delivered on time. Instead of that when I tried to track the consignment it's showing rto on 25/9/16 whereas they haven't contact the person at all whom to be the document has to be delivered . I got a contact no of shrirampore hub 09339280393, they gave another person number mr. Aroop contact no. 09609771957. When I tried to contact the same person he mention that it's his personal number and he does not entertain over this no. I tried to contact the landline no but no one receive the...
Complaint comments  Read comments Complaint category Postal & Delivery Services

DTDC Courier & Cargo — About Delivery of courier

 Pooja sarda on Sep 25, 2016
Courier no -A35599936 dispatched frm bhavnagar for Sibsagar (assam) on 20th september 2016.I haven't received the courier yet... It still showing in transit in tracking récords... Its showing that courier Packet arrived at vileparle hub (Mumbai) But haven't dispatched From there yet... May i know Whats taking so long to deliver It... Pls take urgent steps in these regards...
Complaint comments  Read comments Complaint category Postal & Delivery Services

DTDC Courier & Cargo — Delay in delivering my parcel

 Anil Kumar1971 on Sep 25, 2016
Dear Sir/Madam,

I sent a parcel by DTDC courier on September 10, 2016 from Bangalore to Hyderabad. The CN No. of my consignment is B36087291. The lady at the counter of the DTDC Delivery centre (Ms. Madhu Mala, Shop #1, Near CMR College, OMBR Layout, Bangalore) told me that the package will be delivered in 2-3 days while accepting the same. However, it did not reach on time as promised and I started following up on the 13th and she kept on telling me that she had made a complaint to the receiving center (DTDC, Bowenpally Franchisee) and will reach "tomorrow". Even after daily following...
Complaint comments  Read comments [1]Complaint category Postal & Delivery Services

DTDC Courier & Cargo — Tracking # E72784711

 sahil565 on Sep 24, 2016
Dear Team,

Please note the consignee claims that they have still not received thenparcel WO please check and revert back.

As per the website shipment has been delivered but the consignee claims not yet delivered so please do the necessary investigation and resolve it.

Name : Varun
Ph # : 09599598539

Regards,
Sahil Rajani
+919146099621...
Complaint comments  Read comments [1]Complaint category Postal & Delivery Services

DTDC — Sennheiser cx 275s in ear earphones

 Pramod boddu on Sep 24, 2016
It has been 3 days since DTDC hyderabad had my courier and not delivering.
Deadline given by DTDC exceeded but still shipment not delivered.
Each branch of DTDC are giving some other branch number but no one addressing the issue.
Airway bill number: M40043277

Status showing devilry attempted but no one actually showed up .

DTDC is loosing its reputation due to this kind of negligible attitude of its employees toward customers....
Complaint comments  Read comments [1]Complaint category Other

DTDC Courier & Cargo — Consignment not received cn no - d30318559

 Anand715 on Sep 24, 2016
This is to pay your kind att that the above said consignment containing parcel booked from delhi to siliguri was boked on dt - 16/9/16,
so far we have not received the said parcel till date and time, its been 8 days and its very unfortunate to say that DTDC being such a big courier co will provide this type of service, truly hopeless and unacceptable.

No proper customer care no of siliguri off to verify and find out
No proper response from customer care Kolkata - 03333004444, 03340329834
nos not working ( whwre to contact and how ? )
Nos of Siliguri office...
Complaint comments  Read comments Complaint category Postal & Delivery Services

DTDC Courier & Cargo — Courier not delivered Z00629872

 Akhtar Khan 007 on Sep 24, 2016
I have a courier from Ludhiana to Vasai, Mumbai. Z00629872 is the tracking number. It's been more than 20 days and still I have not received the courier. When I track online, the last update was on 06-09-2016. Last updated location is bhiwandi warehouse. When I call on bhiwandi warehouse phone number they tell that they have forwarded the courier to Vasai branch, and when I call vasai branch, they tell that they have not received the courier. Please help me. I have important things which i have not yet received. When I call the customer care they never pick up the phone. Please help me....
Complaint comments  Read comments Complaint category Postal & Delivery Services

DTDC Courier & Cargo — Things are missing

 Pulikanti Kumari on Sep 24, 2016
I have booked a shipment at soudi arabia dtdc branch from dtdc gowri gopal branch, kurnool, andhra pradesh on 16th september-2016, tracking no. N97240818 to maternity and children hospital, ministry of health, makka, al_mukarramah, kingdom of soudi arabua-21955, post box.13255 but the shipment was delivered but some valuable things are missing and we received empty box. I have been doing follow up on this from last 4 days, but no one picks the call and no one responses to my call properly. I have never seen such a worst service/worst courier, and the employees of dtdc are very very irresponsible.
Complaint comments  Read comments Complaint category Other

DTDC Courier & Cargo — Non delivery of document having consignment no. M39887446.

 ramchet55 on Sep 24, 2016
Dear Sir,
I send my document on 6/9/2016 having consignment number no. M39887446 to Department of Telecommunications Controller of communication account DOOR SANCHAR BHWAN BHOPAL . But it could not reach and could not deliver my document till now.So please arrange to do the needful.
Thanking you,
Yours faithfully
Ram Chet Singh, Mob.No. 9167220950...
Complaint comments  Read comments Complaint category Postal & Delivery Services

DTDC Courier & Cargo — Product undelivered since one month

 Karthika Sivan on Sep 24, 2016
Docket number : b35008829

Date sent for delivery : 20th august, 2016

Sender address : b2, lotus royale pg 2, near village supermarket,
Behind purva rivera apartment, spice garden, marathalli, bengaluru - 560029

Receiver's address : zion pazhyadathu, hpa - 90 (17/39)
Aakulam/hill park avenue, anayara p. O, trivandrum - 695029

The package consisted of a branded watch, a wallet and a pair of expensive sunglasses. The package was sent out for delivery on the mentioned date. While making the delivery request, nothing about the...
Complaint comments  Read comments Complaint category Postal & Delivery Services

DTDC Courier & Cargo — Item not received but status updated as delivered

 Kashyapparmar001@gmail.com on Sep 23, 2016
I bought samsung 32 gb evo+ memory card on ebay, my ebay deatail attached. My dtdc reference no. Is Z00560695. I have not received item but updated as delivered. My destination address is at pin code 396155 (sarigam, valsad) and item delivery status at ahmedabad. I have raise claim on ebay bu its not resolved, fake seller are there i want my item so kindly do needful.I have attached detail of transaction in screen shot....
Complaint comments  Read comments Complaint category Computers & Accessories

DTDC Courier & Cargo — Mba 2nd sem memory card from amity university

 sharma vaishali on Sep 23, 2016
Hello dear sir/mam,

i have not receive my courier but according to my tracking number it shown delivered my tracking no. Is z99903492. I am very upset to your service & this courier is very important to me please solve my problem as soon as possible on urgent bases. I am also talking with courier boy but they are not response and said he was not well.I am trouble with this problem since one month. So please solve my problem on urgent bases because my exam will very soon.

Thanks & regards
vaishali sharma.
9891830851...
Complaint comments  Read comments Complaint category Universities

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