DTDC Courier & Cargo Customer Care

DTDC Courier & Cargo Customer Care

DTDC Courier & Cargo Ltd.

DTDC House, No. 3, Victoria Road
Bangalore
Bangalore District
Karnataka
India - 560047

Customer Care Phone Numbers and Contacts

Phone:
+91 80 2536 5032 [Customer Care]
15
34
+91 80 2536 5039 [Customer Care]
27
46
Fax:
+91 80 2551 4461 [Customer Care]
Satisfactory Rating
1%
Complaints
2873
Responses
0
Resolved
18
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.
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DTDC Courier & Cargo Complaints & Reviews

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Dtdc Courier & Cargo — I did not received the courier and they are saying that it is delivered

 ms0515 on Apr 29, 2016
My father sent the courier on 18-april-2016 through dtdc. When i was trying to track it on dtdc website its shows that the courier has been deliverd to paritosh on 26-april-2016 . And when i contact to dtdc bommasandra branch office they told me that it is delivered and they can not do anything . The courier was very important for me.


My dtdc courier no is- k84262325

Sender address - vinay kumar puri
Moh - bankipur gorakh
Po - fatuha
Pin- 803201
Receiver address - mrinal shekhar puri
G-03, prashant residency
...
Complaint comments  Read comments Complaint category Postal & Delivery Services

Dtdc Courier & Cargo — Consignment z87873402 undelivered

 nitino on Apr 29, 2016
My dtdc consignment no. Z87873402 was booked from delhi on 22.04.2016 and it reached to lucknow on 26.04.2016.
I contacted at lucknow branch at phone no. 7071833720, they said these consignments have been sent to jagdishpur branch, when i contacted at jagdishpur branch they said that they have not received the same.
Kindly help me consignments are still undelivered....
Complaint comments  Read comments Complaint category Other

Dtdc Courier & Cargo — Courier not delivered from 7 days

 Raghav3077 on Apr 28, 2016
I had deliver a important document via DTDC courier service amritsar . My track Id is Z85506727 Name vishnu arora .they commit to me deliver the post in 24 hrs . i go to the DTDC office daily from last 7 days but no any proper response. kindly provide me help in this matter.

my MCA exams basis on this post. bcz MCA fee draft in this post . if post is not delivered then i not get my roll no for exams....
Complaint comments  Read comments Complaint category Postal & Delivery Services

Dtdc Courier & Cargo — Late delivery

 Prash324 on Apr 28, 2016
Dear customer care,
The docket no.M32868394 is recd. On 25th april 2016 at dtdc office near to my delivery address and till not delivered by the concern agency. I had a talk with concern person on his mob no. 9644882228 but his response is very bad and irresponsible towards the delivery.

Request to please take the proper action against him.

Regards,

Prashant patil
Bhopal
+91 8109235912...
Complaint comments  Read comments Complaint category Electronics & Appliances

DTDC Courier — Without contacting me return my order

 shubhsam786 on Apr 28, 2016
I have ordered a product through online shopping site, they dispatched my order through dtdc courier, Tracking no is D27124291 on 12th april 2016.
but without contacting me, courier service return my order, I have already make payment for my order, so I am in loss due to irresponciple service of courier. pls look into the matter. screenshot is attached...
Complaint comments  Read comments [1]Complaint category Postal & Delivery Services

DTDC Express Limited — Fraud company

 makwadekar1972 on Apr 27, 2016
To who's ever it may concern,
I have worst experience from dtdc courier comapny
I have books a courier from pune on 15th april 2016 at 12.10pm to goa (Health ministrypanjim goa) docket number p36540602. Till 27th april 2016 it was not delivered
The booking office mentioned me that any cost the document will get delivered by 18th april 2016. They was sitting on the document it seems to be.. And still they are doing nothing.
24th april 2016 i have to drive down to goa (Which i incurred expenses of 8000/-) because of this mess created by dtdc as the document was very...
Complaint comments  Read comments Complaint category Postal & Delivery Services

DTDC Courier & Cargo — Received broken courier

 Harsh1991 on Apr 27, 2016
Hello
I am really disappointed with dtdc performance, my dad send me a courier from india to canada and i got my dvd box and dvd broken.
Dtdc did the hell job, my dvd is full of scratches when i received, and my dad send me a new brand dvds but when i got its look like so old. They paid so much for the international courier but dtdc screwed up. And now the dvd is not working so well coz of so many scrathes on it and that was my wedding dvd. Shame on you guys
Very very dissapointed.
Harsh arora...
Complaint comments  Read comments [1]Complaint category Cinema

Dtdc Courier & Cargo — Courier not delevered

 J Shiva on Apr 27, 2016
Dear sir,
I am booked courier dated 05/04/2016 docket no.H64810865. This courier still not delivered destination point. How many days you will delivery to my courier. You will not delivered you will give me my courier charges and value of goods amount also gives me. Your customer has not attempting my calls. I am called number 040 33004444 and 08025365039. Please reply as soon as possible.

Regards,
Shiva,
Tadipatri....
Complaint comments  Read comments [1]Complaint category Business & Finances

Dtdc Courier & Cargo — Courier parcel not delivered to home address near by medical college, athani, trichur.

 SUBASH GOPALAKRISHNAN on Apr 27, 2016
Cn no : r22023612. Dtd 26.04.2016 rs.110/- from aluva to trichur. The party is staying very near to esi hospital mulankunnathukavu, near medical college athani and also in the industrial estate. The courier is now with dtdc branch at athani. The above referred athani dtdc office is not located at a remote place it is in the special zone industrial area of government. The person contacted mr.Vinod is of the opinion that even though the house is very near they will not supply the parcel to home address. This compalint is put forward by the sender sri. Subash gopalakrishnan nair, 6/31, grace cottage,...
Complaint comments  Read comments Complaint category Postal & Delivery Services

DTDC Courier — Very poor customer care call receiving service

 Barun Sriwastawa on Apr 27, 2016
I used this courier company for dispatch a documents. When i did not get any update on call. Then go to the website try to get status it shows status
Delivered. I try to call the customer care to know to whom they delivered the documents. Try different numbers( 0124 - 499560 / 61 68, 91-80-25365032/ 39) given in site . Phone is ringing but no one received the call. I got frustrated that was an important doc for me.

Tracking no.: z79107735...
Complaint comments  Read comments Complaint category Movement & Delivery

DTDC — Damaged and half stolen product received.

 Nishant B. on Apr 27, 2016
Hi team,

I have received completely damaged parcel from dtdc courier. I have ordered 1 dz mango box from ratnagiri to bangalore. But i got completely damaged box, while 6 mangoes stolen and rest mangoes eaten by rats.

I am highly disappointed with service and management.
I have paid 1200 inr for product plus 300 shipping charge.
I want my money back from dtdc.
I have called dtdc customer care 080-33004444 & also mailed customersupport@dtdc.com several times but no one is replying.
My courier tracking number is d27181455

Please...
Complaint comments  Read comments Complaint category Other

Dtdc Courier & Cargo — No attempt made; courier rto without any information

 vivek.modi on Apr 27, 2016
Consignment number Z89599075 was booked on 20th April 2016 from Delhi for delivery to Pune. the document reached pune on Saturday 23rd April (as per online records) and was sent for Delivery on Monday 25th April which was later updated as "not delivered due to office always closed". the address was that of residence and NO ATTEMPT was made to deliver at all, as checked at security desk of the apartment. my entire family was at home during the entire day and no courier delivery person ever came. after repeated calling and follow ups with the person at the pune Tathawade Branch no concrete response...
Complaint comments  Read comments Complaint category Credit Cards

Dtdc Courier & Cargo — Courier status

 Shankar Kaireddy on Apr 26, 2016
I have booked a courier from chennai to kurnool on 21 apr 2016. I was charged 350/- for the courier and was given a estimated date of 23rd or by 25th, now dtdc says that the courier was not assigned any cosignment number and got strucked in tirupathi since 21st april.
As a consumer iam seriously disappointed by the dtdc handled my issue .
I hope necessary action be taken on dtdc as compensation.
My courier tracking id:v28409604...
Complaint comments  Read comments Complaint category Mobile Handsets

DTDC — Non delivery of consignment, saying "No service area".

 nk.mtnl on Apr 26, 2016
Consignment No. Z87157867.

When I tracked online the status of the mentioned shipment, it was showing as "ATTEMPTED". When I contacted on 01204126683 at the NOIDA Phase - II branch of DTDC, the person, who lifted the phone told me that delivery boy had not attempted and my address is in "No service area" for DTDC.

Now while taking the booking, why DTDC didn't told that the destination address is not served by DTDC ? This is totally unprofessionalism on the part of DTDC.

Now they should ensure delivery of the shipment at the earliest....
Complaint comments  Read comments Complaint category Movement & Delivery

Dtdc Courier & Cargo — Complaint regarding rude behaviour and poor service

 sidhu_suraj on Apr 25, 2016
Not only the staff in this branch rude, but also incapable of performing their duties. I gave the address that is situated 15 kms from this branch. The man called me on my phone and said I have to pick up the courier today. I told him I have ordered other merchandise too from the company which he shall be receiving sometime this week. I requested him to keep my courier along with other orders that he shall be receiving soon. He became extremely rude and said that if i don't pick it up today, he'll be sending it back, and he said and I quote, 'that is not my problem'. I am an extremely busy person,...
Complaint comments  Read comments Complaint category Products & Services

Dtdc Courier & Cargo — My consignment has not been reached.

 shail1987 on Apr 25, 2016
My consignment number is z85761277 has been booked from meerut on 16th april, 2016 to be delivered in jaipur. Through tracking its showing it has been reached in jaipur on 18th april, 2016. After that is has not been reached to my address. I have tried to reach the contact numbers provided on the website but none are working. The consignment carries solar charge controller. It is very important for my work. Even i tried to submit a complaint on the website but it also does not work....
Complaint comments  Read comments Complaint category Movement & Delivery

Dtdc Courier & Cargo — Delivered wrong product

 Manjeet Singh Dhiman on Apr 24, 2016
Consignment no. V29121441
Date of sending: 20/04/2016
Date of receiving:23/04/2016
My friend send me courier from pune to sangrur. Name of the person who send is devendra singh and that courier for manjeet singh.That courier contained iphone 6 and 2 samsung display whole courier worth rs. 26000. But when i received that courier that contains chappal i have that courier that is still sealed i also have the slip provided by the courier company from pune in that clearly mention that the courier contain iphone and 2 samsung display. I sent it along with the message. Now gonna case...
Complaint comments  Read comments Complaint category Other

Dtdc Courier & Cargo — Improper of behaviour of delivery boy

 Puneeth.t on Apr 23, 2016
Mr Lingaraju, your delivery boy doesn't know how to talk to a government official and is not polite in his behaviour and I have the recorded conversation and his phone number . He was very harsh while he was delivering the courier and also told that he would not deliver and would return the courier stating that the company is closed. If the incidence repeats I would be forced to take legal course with DTDC for misconduct of through delivery boys....
Complaint comments  Read comments [1]Complaint category Other

Dtdc Courier & Cargo — Dtdc refusing home delivery

 Ajit K Nair on Apr 23, 2016
Today 26 April 2016. Dtdc refusing home delivery even though it is just 3 kms away from my place. The lady who called was extremely rude. She even asked me to shift residence if I needed home delivery. Again I stay on the main highway and not some far to reach place. Its just 10 mins by bike from their office....
Complaint comments  Read comments Complaint category Postal & Delivery Services

Dtdc Courier & Cargo — Non delivering on time

 skyengr on Apr 23, 2016
I have ordered one mobile flip cover on ebay and item was shipped by seller via DTDC courier on 09 Apr 16 vide AWB no-
L2966566. Item was supposed to delivered by courier by 12 Apr 16 but items was not delivered on time. I further contacted to eBay about delayed on delivery, eBay replied that if you don't received the item by 18Apr 16, you can apply for refund. Now matter is cleared from eBay side but when I have tracked the courier, I was surprised to see that items was returned back from home town (Gorakhpur UP) to seller. Quoting that "Incomplete Address". Where as everything are coming...
Complaint comments  Read comments [1]Complaint category Online Shopping

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