DTDC Courier & Cargo Customer Care
DTDC Courier & Cargo Ltd.
Customer satisfaction rating: 1%
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DTDC Courier & Cargo Customer Care

DTDC Courier & Cargo Ltd.

DTDC House, No. 3, Victoria Road
Bangalore District
India - 560047

Customer Care Phone Numbers and Contacts

+91 80 2536 5032
[Customer Care]
+91 80 2536 5039
[Customer Care]

+91 80 2551 4461
[Customer Care]

Additional info
Customer satisfaction rating
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

DTDC Courier & Cargo related photos (729)

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DTDC Courier & Cargo Customer Care related pictures (729)

DTDC Courier & Cargo Complaints & Reviews

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DTDC Courier & Cargo — Watch

 Ismapathan on Oct 22, 2016
We had courier from mumbai to jodhpur.It has reachd jodhpur accordimg to tracking history but nt received by my customer.Either Get out product back or refund our money.Its highly unacceptable.Consignmnt no.-M40896482.Its been received by Anand and my customer is not having anyone known Called Anand.So kindly refund our money or take good actions upon it.I hope i get a positive response soon.Thank You....
Complaint comments  Read comments Complaint category Online Shopping

DTDC Courier & Cargo — Parcel not Received from 14 oct to till date

 anoop98 on Oct 22, 2016
Dear Team,

My friend has send the courier through DTDC on 14th Oct, 2016 and till date i have not received it, is this service provided by you.
I had give the amount of Rs: above then 3100 for sending the courier on urgent basis

Tracking details are below.

Tracking No.: N97376497 Reference No.: 2375722941
Shipment Dates
Fri, Oct, 14, 2016 02:44 PM


I am harassed by DTDC...
Complaint comments  Read comments Complaint category Postal & Delivery Services

DTDC Courier & Cargo — Courier not delivered but showing the status delivered

 mongup on Oct 21, 2016
Consignment No. Z00896869 WAS dispatched from gurgaon office to agcr enclave in the name of ANSHU MITTAL on 6th of october but not received so far. Complained No. 03523745 was raised on 10th october. I spoke to
Mr yogender (branch in charge )
Mr DEEPAK (ares in cgarge)
Miss reena and neesha and Barkha

they all have made bundle of fall promises firstly to track my courier that has been delivered wrongly by their delivery boy and than after three days they start talking about the compensation against their mistake of delivering the courier on wrong address and...
Complaint comments  Read comments Complaint category Utility Services

DTDC Courier & Cargo — Non-Delivery of the containment Tracking Number: B36339094

 Jimmy892 on Oct 20, 2016
1. No one is attending the call at 040-33004444/7702203509
2. Even after attending after 1000 tries, No proper response
3. The containment Tracking Number: B36339094 Arrived at DTDC APEX 'HYDERABAD SURFACE APEX, HYDERABAD at 11:01AM, but failed to deliver to us (the customer) even same day.
4. Please deliver this package immediately as we have already booked the test lab to perform the testing of our components and we are going to loose lot of money and faith as it is very important deliverable for us.

Request you not to play with us as a valued customers since...
Complaint comments  Read comments Complaint category Airlines

DTDC Courier & Cargo — Parcel missing

 Siddhusapparels on Oct 20, 2016
Pod: b36044102
Recipients name: k. vasudha
Senders name: shanu (praveen)

The above shippment was booked on 21-sep-2016, and we have contacted customer care, booking center, warrangal branch and all we get is "parcel is missing"

On average we booked around 130-140 parcel every month in dtdc, avenue road, bangalore branch, average, 2-3 parcel will be missing or damage every month and because of this we have tried to explain the booking branch and customer care repeatedly but it seems none of them or bothered about their customer issues, and all they want...
Complaint comments  Read comments Complaint category Postal & Delivery Services

DTDC Courier & Cargo — Fraud booking date

 Ashu@786 on Oct 20, 2016
In gondia city i had booked 1 parcel on date of 17th oct 16. But Parcel not deliver till time . When i am trace that parcel. Dtdc online system they show booked date 18th oct 16. This thing happen evry time please take action. And still they not deliver Dtdc pepole said to me ho jayega na kahi bhage ja raha hai kya. This type language use to that bloody people . Please take action on that courier service...
Complaint comments  Read comments Complaint category Banks

DTDC Courier & Cargo — Uspa wrist watch

 Shweta794 on Oct 19, 2016
I have used DTDC Currier service on 27th June 2016 to send my parcel. Consignment number # B30332146 which is not delivered because they were unable to locate the delivery address. This status was updated on 11th July 2016.

I can completely understand that it happens but I am shocked that I didn't receive any call from DTDC regarding my Consignment status. When I tracked online and got to know that my Parcel has be returned to Gottigere DTDC service provider. I asked them to kindly return my package but that fellow is giving such excuses that I will be coming by today tomorrow and...
Complaint comments  Read comments Complaint category Clothing, Shoes & Accessories

DTDC Courier & Cargo — Complaint of misbehave and fake commitment

 mohd.rashid92 on Oct 19, 2016
आपको अवगत कराना है कि मैंने दिनांक 14.10.2016 को एक कोरियर नहान(हिमाचल प्रदेश) हेतु आपके जे.वी. जैन डिग्री काॅलेज, सहारनपुर-247001 स्थित दफ्तर में श्रीमान प्रवीन जी को सौंपा था तथा उसकी प्राप्ती रसीद प्राप्त की थी। जिसका No. Z05749875 उनके 40 रुपये...
Complaint comments  Read comments Complaint category Employees

DTDC Courier & Cargo — Courier not delivered and not returned

 nari143 on Oct 19, 2016

I courier documents to state bank of patiala tirupur thamilnadu on 21st sep, 2016 from dtdc office uppal branch but the courier not delivered and the courier was return while i track online than i came to your office for my courier but your executive told me that courier not came to dtdc office uppal since last saturday. I did not expect this kind of nasty service from dtdc please return my courier asap
Courier tracking number: h56230316...
Complaint comments  Read comments Complaint category Business & Finances

DTDC Courier & Cargo — No z04881541 booked on 6-10-2016

 Gurcharan Singh Kandhari on Oct 19, 2016
Above documents booked on 6-10-2016 from noida sector 48 branch have not been received by me at po - dariba, distt rajsamandh, rajasthan, so far after passing 12 days. why your service has slugished that a customer has to suffer mentaly and physically. these dtdc misdeeds should be checked seriously by company seniors. l;ease educate your courier staff about the urgency of this business. kindly get my parcel asap....
Complaint comments  Read comments Complaint category Banks

DTDC — Package returned

 prescilla on Oct 19, 2016
This is the second time the dtdc courier has disappointed me. The screenshot has a better way of explaining because i have the entire shipment history. It has been days that i have been tracking of the consignment when it was said to be "out of delivery" yesterday and today, however in the evening now the package is getting returned to guwahati. Its very disappointing because the shipment never ever touched noida or greater noida but was only stuck in delhi and was out for delivery. I will write an article on dtdc and also put on all the social medias along with the screenshot....
Complaint comments  Read comments Complaint category Products & Services

DTDC Courier & Cargo — Delivery report for missing courier: P-37560125

 nareshsalantre on Oct 19, 2016
Dear Sir,

We have Sent a courier through DTDC on 14.07.16 having tracking no. P-37560125 to port blair from Nasik, It shows delivered later but the thing is that it has some important documents, we ask return documents from them but the receiving department says the courier is not delivered by DTDC at that time.
so i request you to provide the delivery report for the same, as the parcel carrying very important document plz provide the delivery report for the same.

D N Systems
Nasik, Maharashtra...
Complaint comments  Read comments Complaint category Other

DTDC Courier & Cargo — Delivered courier in unknown hand

 Nityanand Pai on Oct 18, 2016
My urgent documents vide order no 86826 adhar card despatch via dtdc courier vide reference no. M27948468 has not been delivered to me inspite of availability of person 24/7 at my residence. on tracking the records it is found that a person named Rajesh has been given the delivery instead of my address being clearly mentioned with name.Kindly track the records and issue me the documents immediately since payment for the same made....
Complaint comments  Read comments [2]Complaint category Government Organizations

DTDC Courier & Cargo — Irresponsible delivery services

 jyosaji on Oct 18, 2016
Application form was sent through dtdc services as courier to reach to a specific destination. Before handing over to the agent, it was asked and confirmed that delivery services were available to the destination. After complete reassurance by telephonic confirmation by agent the packet was handed over to dtdc for delivery. I approached dtdc as it was an emergency and the packet needed to reach before a specific date.
But the packet was not delivered. There was no delivery available at the destination and the packet was sent back to me. By God's grace and our timely intervention I was able...
Complaint comments  Read comments Complaint category Institutes

DTDC Courier & Cargo — Consignment not received yet

 Narshad kareem on Oct 18, 2016
Tracking number: 900090237508
Origin: Delhi
Destination : Cochin
Item: 40 kg Books
My consignment has not reached me yet ( Oct 18) . I send it on Sep 2nd from Delhi and there has been no communication from DTDC to me regarding this delay in delivery or whatever the reason behind this irresponsible behaviour. I had to contact DTDC customer care executive in Cochin to know that my consignment was sent without proper documentation. The DTDC staff in Delhi did not ask anything except shipment address and made me pay the full amount. I want my consignment at the soonest and...
Complaint comments  Read comments [1]Complaint category Postal & Delivery Services

DTDC Courier & Cargo — Worst courier service

 Kaivalya Gune on Oct 17, 2016
Posted my parcel on Friday 14th Oct. Thereafter it has been more than 3 days and still it has not reached its destination. People will not cooperate with you no matter what. Very poor service. Not happy at all. We tried to track the parcel through SMS.
But we got a very odd response that the parcel is out for delivery.
Very bad. Will not recommend it to anyone...
Complaint comments  Read comments [1]Complaint category Other

DTDC Courier & Cargo — Courier delivery in wrong address not received to me and its shows on site to deliver

 shobu94 on Oct 17, 2016
My courier is not deliver to me and its shows on u r site is delivered... It delivers on wrong adress and u delivery boy dint call me during delivery am very disagree with this on this courier my important document is there and some money also there... So any how i want my courier otherwise i will clame it from comapny...
Whrn i complaint to the custmer care they dont give proper reply and hold my call for 10 mint and this custmer care no is paible so they just harris the people plz take some action about this matter...
Complaint comments  Read comments Complaint category Other

DTDC Courier & Cargo — Parcel not received after 20 days

 njana on Oct 17, 2016
Dear sir i sent a parcel from kolkata to bangalore on 29th sep, 2016...but recipient can not get it...it is very unfair...my consignment no is--K90212855...i am helpless..i continuously called customer care but they didn't respond..what can i do???i have been suffered from a heavy financial loss...i lodged a complain.they send a complain no-03543018..pls look into the matter as early as possible...
Thanking you,...
Complaint comments  Read comments Complaint category Weight Loss Products

DTDC Courier & Cargo — Prime service not delivered after 4 days of promised date and representatives behaviour is worse and got insulted over phone.

 Sauraj Chakraborty on Oct 17, 2016
My mom gave a parcel on 12th october 2016, consignment no.
E73015469, from kolkata which was promised to be delivered on 14th october at my office in bangalore. They charged rs.1240 for the delivery. Today 17th october ended and still i didn't get the parcel. It was highly charged for prime service and still no service. Today the spoke person whose contact number is 9330854520 spoke very abusively and in an ill mannered way. The spoke person denied to take any responsibility for dtdc services, instead was blaming dtdc bangalore branch abusively. I am totally disappointed and would definitely...
Complaint comments  Read comments Complaint category Postal & Delivery Services

DTDC Courier & Cargo — Consignment not delivered

 vinayak.gla on Oct 17, 2016
I have booked one consignment with # V32998590 on date 12-OCT-2016 from DTDC center MANIKONDA HYDERABAD.
Each and every detail as from whom to where it should go was provided on the same day and the payment was done.
Since 16-OCT-2016, i started to track the consignment and for my surprise it has not yet left the HDERABAD. It has to go to North Delhi.
The track detail is in a cycle, it shows like
Shipment arrived at MALAKPET, then from MALAKPET it arrived at GACHIBOWLI and from Gachibowli it arrived at Uppal.
the next day it Starts from Uppal and arrives at MALAKPET,...
Complaint comments  Read comments [1]Complaint category Postal & Delivery Services

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