DTDC Courier & Cargo Customer Care
DTDC Courier & Cargo Ltd.
Customer satisfaction rating: 1%
Submit a Complaint
3416
COMPLAINTS

DTDC Courier & Cargo Customer Care

DTDC Courier & Cargo Ltd.

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Address
DTDC House, No. 3, Victoria Road
Bangalore
Bangalore District
Karnataka
India - 560047

Customer Care Phone Numbers and Contacts

Phone:
Phone:
+91 80 2536 5032
[Customer Care]
83
125
+91 80 2536 5039
[Customer Care]
101
159

Fax:
Fax:
+91 80 2551 4461
[Customer Care]

Additional info
Customer satisfaction rating
1%
Complaints
3416
Pending
0
Resolved
36
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

DTDC Courier & Cargo related photos (757)

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DTDC Courier & Cargo Customer Care related pictures (757)

DTDC Courier & Cargo Complaints & Reviews

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DTDC Courier & Cargo — Package not being delivered

 ShrutikaGarg on Dec 5, 2016
Tracking ID- Z11240715

Couriered from Ajmer on 1st Dec 2016. It was supposed to deliver to Ghaziabad by 3rd Dec 2016. Today is 5th, no trace of the package.
Ajmer office says we sent it, Ghaziabad office says we don't have it. This is ridiculous and leads to harassment of customer. The package has important documents including marksheets.
Resolve this asap....
Complaint comments  Read comments Complaint category Postal & Delivery Services

DTDC Courier & Cargo — Package Not Delivered, returned to origin even without trying to deliver

 kanailalbiswas on Dec 3, 2016
I, Kanai Lal Biswas used DTDC courier service on 16-Nov-2016 to send an urgent document from Kolkata to Pube, having tracking no. K91836192. The delivery address was:

Flat No. B-401, Serene Spaces, (Madhuban Builders), GAT No 778, Gade Wasti, Bakori Road, Wagholi, Pune 412207

Why this package was not delivered and returned to origin with ANF (Address Not Found) status? India Post and other courier services successfully delivered packages to the same address without any issues.

DTDC also informed me that the delivery mobile no 8087014141 was not reachable,...
Complaint comments  Read comments Complaint category Movement & Delivery

DTDC Courier & Cargo — Package Lost "DTDC Service""

 SaffronT on Dec 3, 2016
Hi Team,

I would like to raise my complain with regards to my package lost with DTDC courier services.

Package contained a mobile phone-YU Yuphoria YU5010A(Black+Silver).This was purchased on Amazone.in on 5 October 2016 for my father birthday.This phone was couriered paying courier charges (Rs 400)from DTDC on 7th of November from Whitefield DTDC center, Bangalore office, to the destination –Assam (Digboi) which was supposed to reach on (9th Nov 2016).
Astonishingly it has not yet reach to the destination till date (2 December 2016)!!!
When I followed...
Complaint comments  Read comments Complaint category Postal & Delivery Services

DTDC Courier & Cargo — Consignment not delivered and executives abusing users

 sdivyanshi on Dec 2, 2016
I had my consignment : v33975364 to be delivered to mankapur, i had posted this on sunday evening with paying extra for express service. Extra as in 280 rs. Which was supposed to be reached on wednessday. However, it did not reached on friday as well. On contacting the customer service they had forwarded my call to one of the managers named lalitha : she slammed the call on my face telling to contact from the place u had couriered and would be delivered on next wednessday.
I should have used indian speed post instead all this bullshit services. Moreover, they dont have manners to talk. I...
Complaint comments  Read comments Complaint category Postal & Delivery Services

DTDC Courier & Cargo — Non delivery of parcel.

 Yelika Yeps on Dec 1, 2016
This is the worst courrier service ever. Parcel send from bangalore on 20th october to jalandhar has not reached till date. Even tried calling various customer service centres like ludhiana, jalandhar, bangalore several times but all the complaints fell into deaf ears. Not only have i called but have also emailed several times and no reply or help has been recieved....
Complaint comments  Read comments Complaint category Clothing, Shoes & Accessories

DTDC Courier & Cargo — Courier not yet arrived and no one answering properly

 Jagadeesh A N on Dec 1, 2016
With reference of tracking number - z96513792 in this connection awb has been shipped 18th november 2016 and destination is bangalore but still as of now not yet delivered almost all 13 days over.
Regarding this i was large complaint on 23rd november 2016 to customer care (Complaint reference # 03859448) and after that continuously follow-up with the bangalore customer care service but crazy people were start saying that different answer each time.
Even they was unable to trace the aforesaid shipment track. First time they told shipment is in delhi but destination address is kerala...
Complaint comments  Read comments Complaint category Other

DTDC Courier & Cargo — Courier Not Reached

 pradipchiriveni on Dec 1, 2016
Hi, I booked the Courier on 15/11/2016 to Sukuna, PIN: 734009 and the AWB# H56837311, since then it has not reached the Destination. When i had called the "Matigara Branch" on Contact # 9749077197, their response is completely Idiotic. I Had Called 10 Times and each time he says that he is going for a Meeting and Can't talk now. This is Completely Idiotic. I never expected that DTDC has such poor Customer Service and negligence. If the Area is not Serviceable for Courier then it should not be taken at the time source place only but people should not stop the Courier in middle saying the area is...
Complaint comments  Read comments Complaint category Other

DTDC Courier & Cargo — Delay in delivery

 jayaprakash rajan on Dec 1, 2016
Consignment number D31655297- which is send from Pune to Cochin
(Emergency spare for generator) is still lying at chennai hub for the last 5 days., reason unknown. Please deliver the cargo immediatly. Due to this we are suffering and facing huge losses.This is totally unacceptable and not expected from a reputed organisation like DTDC.
Your immediat action will be appreciated....
Complaint comments  Read comments Complaint category Business & Finances

DTDC Courier & Cargo — Product is missing

 nitya271985 on Nov 29, 2016
Hi,

I have sended Mi Note 3 new mobile to my native Address as mentioned below,
Ashwini Prakash, H.no:217, Opposite bus depot no:3, Vidya nagar, Gulbarga, Pin code-585103, Karnataka, India

Mobile number-8880078027.
Tracking number-B38976559.

While tracking, it is showing the product is delivered to the mentioned address, but when we opened the box, Mobile handset was missing from the box.
Kindly help us to get the product back to us on the below mentioned address.

Thanks and regards
Kruthik kumar
#719/A,...
Complaint comments  Read comments Complaint category Mobile Handsets

DTDC Courier & Cargo — Product not delivered and no response from the service

 Vovo94 on Nov 29, 2016
What kind of sick joke are they playing on the costumers.i ordered and item online which was to be delivered from DTDC and it over 2 freaking weeks that I haven't got my item when I contacted the seller they informed me that DTDC has given false info saying that they have delivered my item when I didn't even get a single phone call or any attempt to deliver my item and whenever I call the helpline number no one answers and just hangs up after a minute! Pathetic costumer service.dtdc are liers and thieves!...
Complaint comments  Read comments Complaint category Postal & Delivery Services

DTDC Courier & Cargo — Parcel not delivered but online tracking shows its delivered

 DrVivek Manohar on Nov 27, 2016
Im vivek... i have sent an envelope with important documents through dtdc from khammam, telangana on 23 rd of november to hadapsar Pune... online tracking shows it got delivered on 25 th... but it has not been delivered till the current date... whats wrong with DTDC... How Can a reputed courier n cargo service act so irresposible... what is the solution for this......
Complaint comments  Read comments [2]Complaint category Postal & Delivery Services

DTDC Courier & Cargo — Non delivery

 Baidyanath Bhaduri on Nov 27, 2016
I SENT CLOTHS FROM BURDWAN CHURCH GATEDTDC EXPRESS LIMITED ON 19/11/2016 TOMY SON ANIKET BHADURI VIDE CONSIGNMENT NO-D31521349 WHICH WAS SCHEDULED TO REACH MOHAN NAGAR, GHAZIABAD, FLAT NO A109, PIN CODE NO-201007, U.P WITHIN SEVEN DAYS BUT TILL NOW IT HAS NOT BEEN DELIVERED.THERE IS URGENT NEED AND AS SUCH PREFERRED DTDC SERVICE, IF SUCH DELAY IS CAUSED HOW CAN I RELY ON DTDC.PLEASE INFORM ME THE ACTION TAKEN.MY NAME IS B.N BHADURI, ADDITIONAL DISTRICT JUDGE 2ND COURT, BURDWAN, WST BENGAL. PHONE NO -9474389359 AND Email i.d bnbhaduri1958 @gmail.com.expect early action and delivery with further delay&...
Complaint comments  Read comments [1]Complaint category Clothing, Shoes & Accessories

DTDC Courier & Cargo — Returned parcel

 Pooja Agarwal More on Nov 26, 2016
A parcel in the name of me ''Pooja More'' was registered on date 22.10.16 from panipat with consignment no. Z06574617. It was ought to reach berhampur by 27th october. but was by mistake forwarded to chennai instead. n reached berhampur on 3rd november that too after complaining about it in berhampur branch. and as i was out of station n the parcel delivery was too late so i told the person concerned over phone to return it.
but the thing now is that it havent reached the origin yet. neither the office staff of Berhampur (Orissa) branch are responding to our complaint. rather they are just...
Complaint comments  Read comments Complaint category Clothing, Shoes & Accessories

DTDC Courier & Cargo — Courier not delivered to the consignee

 Nishkarsh magotra on Nov 26, 2016
I sent a courier back to flipkart seller as a return order via dtdc cargo. The product is not recieved to the consignee. I tried to contact dtdc customer care for providing me the proof of delivery with signature of the consignee and the adress mentioned. I sent several mails but they didn't responded well. I even tried calling them but they always keep my call on hold...
Complaint comments  Read comments [2]Complaint category Postal & Delivery Services

DTDC Courier & Cargo — Returned Parcel Without even trying to deliver.

 alwin96 on Nov 25, 2016
I purchased some medicine from a site & they shipped it through DTDC it was shipped by them on 18th nov, it reached raipur on 20th nov & suddenly on 24th nov even without trying to deliver the shipment DTDC returned it. My waybill no is Z02788731. Dtdc showed that it was out for delivery. And after some time the showed that the shipment is being returned....
Complaint comments  Read comments [1]Complaint category Postal & Delivery Services

DTDC — Product delivery

 Kondapalli Nithish Kumar on Nov 24, 2016
Hai sir, iam nithish kumar. I couriered a product on november 9 th, 2016. Tracking num-h57497670. He gave me a trcking number. I have to send the product to chindawara. Iam tracking my order. The product sent to chindawar. But it is in chindawara. When i track the order is in transit. But the product is at at destination. So, please send the details when the product will be delivered.in how many days the product will be delivered....
Complaint comments  Read comments Complaint category Postal & Delivery Services

DTDC Courier & Cargo — Non delivery and no return

 Deepak Thongam on Nov 23, 2016
I have sent a parcel from dtdc sharaki branch bangalore on october 26 to imphal but till now i didnt recieve it and after waiting for a long time i was informed that it is returning to the sender and after waiting for a week again they are telling me my parcel has been lost. When i ask for refund they are asking to come tomorrow and here tomorrow never dies. I have exhausted going again and again and wasting my time....
Complaint comments  Read comments Complaint category Postal & Delivery Services

DTDC Courier & Cargo — Service is not good

 Koduri LAKSHMI TULASI on Nov 23, 2016
I buyer medicen in online shopping.they booked them in dtdc service.the receipt number isB36795144.i tracked the I'd and I saw that it is out delivery on 18th.but still I didn't got that parcel.i make the call for the person who is managing dtdc service in our region.he is not responding.iam facing this for 5th time.here in vetapalem, Prakasam district the service is not good....
Complaint comments  Read comments [3]Complaint category Other

DTDC Courier & Cargo — Non receipt of courier

 Kumar Bimal on Nov 23, 2016
Sir, I was posted an urgent courier from DTDC Naharlagun, Arunachal Pradesh on 18/11/2016.My consignment No is K92038079. This courier was to delivered on 22/11/16 to Miss Binita Kumari, Shashi Place, flat No 501 (A), 5th floor, Nala road Rajendra nagar Patna, but the same is not received till date. I could not traced the exact location.
Please solve my problems ....
Complaint comments  Read comments Complaint category Postal & Delivery Services

DTDC Courier & Cargo — Dtdc plus courier

 ashokrajpurohit021@gmail.com on Nov 23, 2016
Muje mera courier chaea aaj ka aaj Vrna me complete krunga A35852384 ye 9510066662Mene surat se Khammam ko courier bheja tha vo courier kholke uske andar se ek box nikal diya pin cod galt honese vo courier mangluru gya tha 3 day manglur pra rha fir mene complete kiya to vhase forward kiya Khammam ( AP ) uske andar ka ek box gayb hai vo muje chaea kus bhi kro varna police stesan me complete krta hu muje aaj ka aaj uska ditel chaea dtdc plus me Dala 500 ru deke aur vo bhi 8 day Lgaya aur usmese bhi chori ki aapke stop ne ye mera nambar muje aaj ka aaj ditele chaea 9510066662...
Complaint comments  Read comments Complaint category Other

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