Comments
I had sent my order id 11412866, Addidas shoes for replacement on 8 July but till now my replacement is not shipped and they are telling me to wait 3-4 days everytime i call. ship it or refund it immidiately.
I bought a product from 100bestbuy.com which never got delivered to me.
In the month of Dec’13 Your representative Mr Sourabh (cell no. [protected]) approached me for buying a product on your website and told me I will be given a gift if I purchase product worth Rs 8, 000/- from your website in the next 2 years but for becoming eligible for the gift I had to do the payment then. Hence, he asked me to do the payment of Rs 8, 000/- for IBall 6318i Tablet (Cost on your website was Rs 7, 999/-) and he promised that he would put this amount in my credit and then send a mail that he is shipping camera instead of tablet. He did credit the amount on your website in my account and sent a mail which said and I quote “Mr. Neeraj,
Your payment has been successfully done, and we are shipping Fujifilm Camera instead of I-Ball Tablet.
Thank You For Shopping with Us.”
Unquote, but in his very next mail he smartly changed the camera code and said that he is sending camera of same brand Fujifilm FinePix Digital Black Camera (AX650) which is relatively cheaper than the one which he has promised to give.
The mail said and I quote, “Congratulations!
You are one of the lucky customer of the day and selected for Best Deal Of the day. In which you will Pay just Rs 7999/- and will get
Fujifilm FinePix Digital Black Camera (AX650)
Brand Fujifilm
Model name FinePix AX650
Pixels 16.0 million pixels
Image sensor 1/2.3-inch CCD with primary color filter
Storage media SD / SDHC memory card
Internal memory None
Image JPEG (Exif Ver 2.3) (Design rule for Camera File system compliant / DPOF-compatible)
Video AVI (Motion JPEG)
Digital zoom approx. 7.2 × (up to approx. 36 ×, with 5x optical zoom)
Aperture F3.3 / F8.0 (Wide)
Sensitivity Auto, Equivalent to ISO 100 / 200 / 400 / 800 / 1600 / 3200* (Standard Output Sensitivity)
Exposure control TTL 256-zone metering
Exposure mode Programmed AE
Shooting modes
SR AUTO, AUTO, P, Movie, Natural Light & with Flash, Natural Light, Portrait, Baby, Smile & Shoot, Landscape, Motion Panorama, Sport, Night, Night (Tripod), Fireworks, Sunset, Snow, Beach, Party, Flower, Text
Anti-Blur Yes
Face detection Yes
Exposure compensation -2.0EV - +2.0EV 1/3EV step
Shutter speed (Auto mode) 1/4sec. to 1/1400sec., (All other modes) 8sec. to 1/1400sec. with mechanical shutter
Focus mode Single AF / Continuous AF (SR AUTO)
Focus type TTL contrast AF
White balance Automatic scene recognition
Self-timer Approx. 10 sec. / 2 sec. delay
Flash Auto flash (i-flash)
Flash modes Face detection OFF & Face detection ON
LCD monitor 2.7-inch, approx. 230, 000 dots, TFT color LCD monitor, approx. 96% coverage
Movie recording 1280 x 720pixels / 640 x 480pixels / 320 x 240pixels (30 frames/sec.) with monaural sound.
Photography functions SR AUTO, Face Detection, Blink detection, Framing guideline, Automatic LCD brightness adjustment, Frame No. memory
Playback functions Face Detection, Photobook assist, Image search, Erase selected frames, Slide show, Crop, Resize, Image rotate, Mark for upload, Multi-frame playback (with Microthumbnail), Panorama, Favorite
Power supply 2xAA type alkaline batteries (included) / 2xAA type Ni-MH rechargeable batteries (sold separately)
Dimensions 93.0mm(W) × 60.2mm(H) × 27.8mm (D) /3.6in.(W) × 2.3in.(H) × 1.0in (D)
Weight Approx. 168g /5.9oz. (including accessories, battery and memory card)
Operating Temperature 10% - 80% (no condensation)
2) 100% cash back credit points in your 100bestbuy account.
Regards
Customer Care Executive
www.100bestbuy.com
[protected]@100bestbuy.com”
I had earlier finalized the gift as the red color camera (Fujifilm FinePix Red Point & Shoot (T500))
But I received the tablet on 6th Jan and on the same day I sent a mail mentioning my grievance but yet no action was taken.
Hence, I request you to kindly replace the tablet with the camera as promised by your representative.
I tried to call your representative but he has been avoiding my calls since then and causing mental stress to me.
Then I received an email from 100bestbuy.com which read as:
Dear Neeraj,
This is in response to your mail and apology for the inconvenience happen to you with our service,
We kindly request you to send back the product to the address mentioned below, after receiving product at our end we will resolve your issue.
Our Address:
Suksh Technology Private Limited
Salarpuria Hallmark, 15/[protected]@16, 4th floor,
Kadubeesanahalli, Outer Ring Road,
Bangalore - 560087, INDIA.
If you have any queries feel free to contact us on the number[protected]
Thank You For Utilizing Our Services
Have A Great Day !!
Regards
Customer Care Team
www.100bestbuy.com
Then I wrote to them as:
Dear Sir,
The product has been sent back to you by First Flight Couriers Ltd.
Your Tracking Number is B991B0329911 and date of booking was 20-Jan-2014.
Since then I have been sending reminders but getting no reply. I called the customer care number too and everytime they say that they will send the camera but they actually never send it.
Kindly look into the matter as already 6 months have passed and I am yet to receive my camera.
In the month of Dec’13 Your representative Mr Sourabh (cell no. [protected]) approached me for buying a product on your website and told me I will be given a gift if I purchase product worth Rs 8, 000/- from your website in the next 2 years but for becoming eligible for the gift I had to do the payment then. Hence, he asked me to do the payment of Rs 8, 000/- for IBall 6318i Tablet (Cost on your website was Rs 7, 999/-) and he promised that he would put this amount in my credit and then send a mail that he is shipping camera instead of tablet. He did credit the amount on your website in my account and sent a mail which said and I quote “Mr. Neeraj,
Your payment has been successfully done, and we are shipping Fujifilm Camera instead of I-Ball Tablet.
Thank You For Shopping with Us.”
Unquote, but in his very next mail he smartly changed the camera code and said that he is sending camera of same brand Fujifilm FinePix Digital Black Camera (AX650) which is relatively cheaper than the one which he has promised to give.
The mail said and I quote, “Congratulations!
You are one of the lucky customer of the day and selected for Best Deal Of the day. In which you will Pay just Rs 7999/- and will get
Fujifilm FinePix Digital Black Camera (AX650)
Brand Fujifilm
Model name FinePix AX650
Pixels 16.0 million pixels
Image sensor 1/2.3-inch CCD with primary color filter
Storage media SD / SDHC memory card
Internal memory None
Image JPEG (Exif Ver 2.3) (Design rule for Camera File system compliant / DPOF-compatible)
Video AVI (Motion JPEG)
Digital zoom approx. 7.2 × (up to approx. 36 ×, with 5x optical zoom)
Aperture F3.3 / F8.0 (Wide)
Sensitivity Auto, Equivalent to ISO 100 / 200 / 400 / 800 / 1600 / 3200* (Standard Output Sensitivity)
Exposure control TTL 256-zone metering
Exposure mode Programmed AE
Shooting modes
SR AUTO, AUTO, P, Movie, Natural Light & with Flash, Natural Light, Portrait, Baby, Smile & Shoot, Landscape, Motion Panorama, Sport, Night, Night (Tripod), Fireworks, Sunset, Snow, Beach, Party, Flower, Text
Anti-Blur Yes
Face detection Yes
Exposure compensation -2.0EV - +2.0EV 1/3EV step
Shutter speed (Auto mode) 1/4sec. to 1/1400sec., (All other modes) 8sec. to 1/1400sec. with mechanical shutter
Focus mode Single AF / Continuous AF (SR AUTO)
Focus type TTL contrast AF
White balance Automatic scene recognition
Self-timer Approx. 10 sec. / 2 sec. delay
Flash Auto flash (i-flash)
Flash modes Face detection OFF & Face detection ON
LCD monitor 2.7-inch, approx. 230, 000 dots, TFT color LCD monitor, approx. 96% coverage
Movie recording 1280 x 720pixels / 640 x 480pixels / 320 x 240pixels (30 frames/sec.) with monaural sound.
Photography functions SR AUTO, Face Detection, Blink detection, Framing guideline, Automatic LCD brightness adjustment, Frame No. memory
Playback functions Face Detection, Photobook assist, Image search, Erase selected frames, Slide show, Crop, Resize, Image rotate, Mark for upload, Multi-frame playback (with Microthumbnail), Panorama, Favorite
Power supply 2xAA type alkaline batteries (included) / 2xAA type Ni-MH rechargeable batteries (sold separately)
Dimensions 93.0mm(W) × 60.2mm(H) × 27.8mm (D) /3.6in.(W) × 2.3in.(H) × 1.0in (D)
Weight Approx. 168g /5.9oz. (including accessories, battery and memory card)
Operating Temperature 10% - 80% (no condensation)
2) 100% cash back credit points in your 100bestbuy account.
Regards
Customer Care Executive
www.100bestbuy.com
[protected]@100bestbuy.com”
I had earlier finalized the gift as the red color camera (Fujifilm FinePix Red Point & Shoot (T500))
But I received the tablet on 6th Jan and on the same day I sent a mail mentioning my grievance but yet no action was taken.
Hence, I request you to kindly replace the tablet with the camera as promised by your representative.
I tried to call your representative but he has been avoiding my calls since then and causing mental stress to me.
Then I received an email from 100bestbuy.com which read as:
Dear Neeraj,
This is in response to your mail and apology for the inconvenience happen to you with our service,
We kindly request you to send back the product to the address mentioned below, after receiving product at our end we will resolve your issue.
Our Address:
Suksh Technology Private Limited
Salarpuria Hallmark, 15/[protected]@16, 4th floor,
Kadubeesanahalli, Outer Ring Road,
Bangalore - 560087, INDIA.
If you have any queries feel free to contact us on the number[protected]
Thank You For Utilizing Our Services
Have A Great Day !!
Regards
Customer Care Team
www.100bestbuy.com
Then I wrote to them as:
Dear Sir,
The product has been sent back to you by First Flight Couriers Ltd.
Your Tracking Number is B991B0329911 and date of booking was 20-Jan-2014.
Since then I have been sending reminders but getting no reply. I called the customer care number too and everytime they say that they will send the camera but they actually never send it.
Kindly look into the matter as already 6 months have passed and I am yet to receive my camera.
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+91 80 6753 6400
Salarpuria Hallmark, 15/3@16, 4th Floor, Kadubeesanahalli, Outer Ring Road, Bangalore, Karnataka, India - 560087
View all 100BestBuy.com contact information
We are sorry for delay in response, and we do apologies for the inconvenience caused to you from our service,
We kindly request you to provide us contact number and order details so that we can provide you the necessary solution.
Regards
100 bestbuy