100Bestbuy.com — order car but got something else

Address:

Nashik, Maharashtra

This complain is regarding a very strange incident, I came across this page via an advertisement on my facebook page. I further clicked and went through the website on 22.01.2013 and apply in contest and that instant my a/c has been debited for Rs.699/- I was ask that you have 699 points in ur cart .after 10 days i redeem my point and order product namely :-Super Turbo Racer Car with remote (ID-1772)(Qty-1).ref no.16342204 which cost Rs.588/-
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It asked me to register by submitting details such as name,mobile number and address. I just went through products and order Super Turbo Racer Car with remote (ID-1772)(Qty-1). i clicked further and found that the Shipment is free without delivery charges.

On 20.02.13 I received a call regarding the shippment of that watch within 2 days ! I asked the CC executive which product you will be delivering as per telephonic it was as per my order put on my behalf.,He said I have your address and you will get in 2 working days the product as per your address mention. need to pay .

on 22/02/2013 I recived the product by Blue Dart Courrier wide way bill no.[protected] but after opening it I was very shocked as I have order what and i received what it was Tiny car costing Rs.14/- as per MRP at same point I call to the call center no.[protected] one of the CC executive Mr.Suraj Chandan kumar attended me i explain all about the things but he reply arrogantly and could not satisfying my complaint but at same time i have ask to give your higher authority contact number he game cell no. of Mr.Rajeev Kumar cell-[protected] i try to call on cell but it was switch off for the rest of the day.
All the thing i.e.., ordering the product was done on internet shopping from the website 100bestbuys.com .
However I have receive a tiny car which cost Rs.14/- and order for Super Turbo Racer Car with remote (ID-1772)(Qty-1).ref no.16342204 which cost Rs.588/- not received. I was fraud by the said on line company but such an unusual behavior Delivering the wrong product which will hamper the trust of online shoppers like me.
Kindly Help!

My Name :- Rajesh Ashok Kshirsagar
Cell no.[protected].