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Sony Ericsson Complaints - Service and repairs

View all Sony Ericsson complaints

Sony Ericsson

Posted: 2008-01-03 by Apurv Singh Send email
Service and repairs
I had got the Joy stick of my Sony-Ericsson K750i repaired from a Sony-Ericsson service center in Gurgaon, but after 2 days of that the phone display went white, and when I took the phone back to the service center the manager refused to handle the phone he said that the phone may have got damaged due to the software getting corrupted or some problem in the main board of the phone, how ever he confirmed that the Cap of the Joystick was not fixed properly. The cold response from the the Store manager made me write to the Sony-Ericsson customer service mail id, how ever I did not get any response from them.

The Service station name and Add is
Mobile phones India
114, central Arcade, DLF City - II
Gurgaon - 122002
9891042595.
Read comments Add a comment

Comments

62 days ago by Jitesh Soni [send email]
i bought an sony ericsson set from jaipur miniman after 2month my joystic do not worked i thought this problem in this set in opening periods i read in some website many people said its problem in thire set so i request you send any repairing tric send my my id sunakshisoni@rediffmail.com i send how to use free internet in airtel thanking you...
61 days ago by Sathya [send email]
Respected Sir Madam

This mail is with reference to my Sony ericsson Mobile handset which got lost yesterday [13 01 2010] while travelling from Bangalore to chennai.

Please block my airtel mobile no: 9741588330 and also help me in tracing out my mobile.

Please find below my details:

My Name: Sathya Narayanan.V
Phone model: SE K530i - Black
Make: Sony Ericsson Mobile Handset
Last used No.: +91-09741588330
E-mail for communication: SATHISHVSN@YAHOO.COM Missed date: 13th Jan 2010 IMEI No.: 35901901398350-4 Bought from: THE MOBILE STORE (AN ESSAR COMPANY) INVOICE NO: TN 01423 00001 3691


I had purchased one sony ericsson ( K530i-Black Model ) mobile bearing a IMEI number is 35901901398350-4 mobile number (Bangalore based) is +(91) 9415-88330.
Please found and get me back at the earliest. kindly acknowledge with respective person for registering the complaint atleast.
Awaiting a positive reply as earliest.
Thanks
Sathya
+91-9840908345 or
+91-9686965846
61 days ago by Manoj [send email]
Hello freinds.. anyone has asony ericsson K310i joystick top..i lost the top of the joystick..if any one is having it or know, where i can get it.. pls leave me offline msg on yahoo my id is (manoj_joy14) or mail me on manoj_joy14@yahoo.co.in... thanks in advance.
60 days ago by Athma Kumar [send email]
HELLOW SIR,

I am using W200i phone. Now the key pad has strucked. I don't know what happend.
I am staying in Andhra Pradesh, INDIA. so give me some support for me. Where is ther service centers in Andhra Pradesh.


Thankiny You sir
Have a nice day & good day
60 days ago by Sachin Bhatnagar [send email]
I' bought a Sonyericsson g900 mobile 3g in Delhi HotSpot Showroom Chandni Chowk2 fatehpuri january, 13 2010 late evening 6:00 'o''clock" . After few hours mobile screeen blinking automatically then auto off and hanging automatically 5.0MP camera not working properly and camera picture not clear accding to 5.0mega pixcel and after flashing picture ptotos not clear. where I work, the phone turned itself off. When I turned the unit back on it went in a loop of turning on, showing the SE logo, displaying the progress bar as if to complete the boot, and then turning itself off camera color menus and / or application slow and sometime hunding, no text or picture does no display properly. i would like to replace my handset G900. other wise i will be goto consume court & fire the case against sony ericsson company & hotspot chandni chowk fatehpuri.

note : replay for this letter within 2 days i will registed case in consumer court against sony ericsson & hotspot company .
symtom : camera colors menus and /or application is too slow and sometime hunging, no text or picture in display and camera picture not clear.
name of customer: sachin bhatnagar
customer address : 1877, street mata wali cheera khana nai sadak delhi-110006
contact no : 9811371111, 9810155856
mobile IMEI NO : 353886025574828
purchase date of mobile : 13 january, 2010
60 days ago by Sachin Bhatnagar [send email]
I' bought a Sonyericsson g900 mobile 3g in Delhi HotSpot Showroom Chandni Chowk2 fatehpuri january, 13 2010 late evening 6:00 'o''clock" . After few hours mobile screeen blinking automatically then auto off and hanging automatically 5.0MP camera not working properly and camera picture not clear accding to 5.0mega pixcel and after flashing picture ptotos not clear. where I work, the phone turned itself off. When I turned the unit back on it went in a loop of turning on, showing the SE logo, displaying the progress bar as if to complete the boot, and then turning itself off camera color menus and / or application slow and sometime hunding, no text or picture does no display properly. i would like to replace my handset G900. other wise i will be goto consume court & fire the case against sony ericsson company & hotspot chandni chowk fatehpuri.

note : replay for this letter within 2 days i will registed case in consumer court against sony ericsson & hotspot company .
symtom : camera colors menus and /or application is too slow and sometime hunging, no text or picture in display and camera picture not clear.
name of customer: sachin bhatnagar
customer address : 1877, street mata wali cheera khana nai sadak delhi-110006
contact no : 9811371111, 9810155856
mobile IMEI NO : 353886025574828
purchase date of mobile : 13 january, 2010
60 days ago by Sachin Nikhar [send email]
Hi,
I lost my sony ericsson mobile i want to block that mobaile can you help me
i know IMEI no. of my mobile i dont want to use that mobile by other person
57 days ago by Vasant Govind Bhai Baria [send email]
Dear Gentlemen,
I have purchased a k550i handset


Since 2 years day it starts to switch off intermittently, sometimes it shows emergency in place of service provider name and (May be it requires some software interface, I
have no confortable .my service provider is Airtel
i was also chek in service center (sony ericssen)& Airel arc center but no actuly proper problem know then?
and any service provider card is working but airtel card is no working iwas already tree time card purches same no but no work it.
so pls give me a resolution kindly,
i was very about this i was droped the mony my mobile...

Due to time constraints i could able to approach earlier.

Kindly assists me on the same.
Waiting for your prompt response.

Regards,
vasant Baria
54 days ago by Mohit Lakde [send email]
I puchace w580i handset 1yr ago.in that period cell 2 times dead
54 days ago by Mukesh Sahu [send email]
Dear,
Myself Mukesh Sahu, i am using T700 of Sony Ericson, i purchased it 23/12/2008
i submited my mobile at service center bcoz of underbelow issue -
1. charging connector is not working
2. there is a problem in lcd (not in display bt one black line is appear
3. there is a problem of ear phone of mobile (voice is to low)

after some days when i called at service center then somebody told me that my cell was ok now so plz come and collect.

i went to service center on 2 nd of jan 2010 and took my cell but when i start my cell i got that -
1. charging connector is working but not properly, still error is pending
2. service man told me that lcd is not available right now so plz u can confirm after some days, we will adjust it
3. still ear phone is not working proper

i got shock to check these errors, then i went back to service center and asked about it that service man told me that don't worry sir, if u have any problem in a month then we will take it in warrenty now but for a month only. and also we dont have lcd now so keep wait n confirm after some days. he give me very clear answer which gave me proper satisfaction.

now i went back to them on 20 th of jan 2010 they tod me sir -
1. we can repair your handset but its chargele now
2. we did not remember that ur lcd had a problem during warrenty period but we believe upon you so we can make it possible for that lcd.
3. now we are not taking any responsbility for earphone problem, or charging connector.

moral is that..
they comitted wrong thing to us and because of brand name SONY we believe on them n their words
now they forget their words so who will responsible for that loss kindly revert back.
the way of talking is good .
but finally i can say i did not get service from sony ..
why..??

plz revert back ..


Mukesh Sahu
02, Delhi Gate, (Jai Bhole Misthan)
Uaipur, Rajasthan
098280-97923
job no was se309aud10986

(i have manual job card now)
49 days ago by Thiru Moorhy [send email]
i bought soney ericson f 305 model but that model have a mobile phone lot of problems. speaker and software problem also so plz dont buy that mobile any body.
48 days ago by Rakesh Kumar [send email]
Dear Sir/Madam,
I purchased Sony Ericssion W200i approx 18months before and from that time only its having problem, either in keypad or software. it went to service centre also but regret to say that still it was mulfuntioning.
Yesterday I want trying to Download PCSuit for it from Official site of Sony Ericssion and in meanwhile it got switched off and now its not switching on. it seems its software is correpted and may be its IMEI no also deleted.
Really Sir, if investing so much money on a Branded Phone anyone purchase costly phone and it give pain only, it puts question mark on such brands.
Now tell me what can I do to make my phone alive again. and how much cost again i have to bear for this.

Hoping for the early response.

Rakesh Kumar
48 days ago by P.sathya Murthy [send email]
Pl. dont launch any mobile phone with out accessories. I purchased Xeperia phone on 04.12.09. With in a month the charger was not functioned. I have given the charges to Service center in Nungambakkam on 12.01.2010 till date I have not received back duly rectified. How can a mobile can use with out a charger for more then 15 days. Did I made a mistake going for Sony Errisson ?
45 days ago by Jayakrishnan [send email]
please inform me where i get HPM 88 handsfree in trivandrum, kerala & also it's price in indian rupees
40 days ago by Bhagwant Singh [send email]
hi
i have sony eericsson k750i mobile phone. there is a network problem in the phone.i find it at sony ericsson care centre . they tell me that it is magor problem . it isa not repair properly here. now tell me what can i do ?
39 days ago by Shubham Tyagi [send email]
sir,
i purchased sony G 900 in november but due to my mistake i lost blac berry connectvity driver so give me the solution of this problem, How i get this driver

thank you
37 days ago by Deep John [send email]
Dear Sir,
My Soni Ericson Mobile W 580i model is not working now. I switched off when i was in the flight. after arivel mobile didn't switch on. I flight had too much cold. Then i can connects mobile to PC . I think this software is unable to work because of the PC virus attack.

now i m in kuwait, what can i do?
any sony ericson service centre in kuwait?
please inform me
please help me
36 days ago by Nicolus Melusi [send email]
hello have a Sony Erickson w810i i bought i Malawi but am now in Kenya, i would like to send it for repairs how can i send it, coz i would like it to e worked upon by qualified phone repairs, please assist,
32 days ago by Shree Ram [send email]
sony ericsson w 910i headphone mode earspeaker and speaker not working
32 days ago by Vishal Mathew [send email]
i was repaired my phone sony ericsson K850i in sony ericsson authorized service center in Kottayam(Kerala). i just asked for detailed bill. but they refused to give. they told me that cant give me detailed bill. they just wrote in their bill book not in sony ericsson's printed bill as SP&SC 950rs. its illegal because its a reputed firm. i want that detailed bill contains the details of the spare parts about cost, what they done on my phone..
the shop address is :
Doctor Fone Services
Basement Floor, Makil Centre
Opp. baselius College, KOTTAYAM-686001 Kerala
Phone: 0481-2304305

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