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Rediff Shopping Complaints - Non delivery/ no response

View all Rediff Shopping complaints

Rediff Shopping

Posted: 2008-02-21 by B Selvam Send email
Non delivery/ no response
I Had purchased a PANASONIC NV-GS85 DIGITAL from rediff shopping on 18 Dec 2007 and the amount debited from my credit card on 20 dec 2007, I was informed by rediffmail that my item is despatched details as follows
PANASONIC NV-GS85 DIGITAL CCD CAMCORDER Sandeep Vig (Big Baazaar) Aramex 875341756 27-12-2007 http://www.aramexindia.com Expected delivery: You should receive your order between 31 Dec, 2007 and 04 Jan, 2008.

But till todate i havenot received the item even after approaching rediff customer care they have not given any correct details, the courier detail given by rediff shpopping turned out to be invaild, indicating that i have been cheated by rediff shopping. Kindly help me to proceed legally against this web site, to retreive my money.
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Comments

669 days ago by Moumita [send email]
Dear Friends,

This is to bring to all your notice that never buy any items from REDIFF SHOPPING, they just take away your money and never deliver the products. I have ordered a Ladies Jewel Watch and my order no is 4959548. They emailed me that the product would be delivered within 9 days but till date i have not received it. I have sent many mails and none of them have been responded. The vendor's (MAYANK ELECTRONICS, HYDERABAD) ph no is also fake. Nobody picks up the phone.

I have been cheated by Rediff Shopping...like most of you. This is not done. We should all lodge a complaint against it in the consumer court.
666 days ago by KHASIM KHAN [send email]
I HAVE ORDERED FOR 22CRT gold forming adjustable kada pair and i received a mail stating send on 31.10.08 upto no not received
660 days ago by BHAUSAHEB JANUJI GUNJAL [send email]
DEAR SIR,

I AM PURCHASE THREE SHIRTS, HOME THEATER 800 1300 WAT
BUT NO REPLY RECEIVED FROM REDIFF SHOPPING.
THANKS & REGARDS
GUNJAL.B.
659 days ago by Sreedevi Kadiyala [send email]
I, sreedevi kadiyala, ordered a dress on the name of sreedevi & venkata kalyani bearing order no: 4956332 & 4953175, the amount was approved and it was dedeucted from my bank account. But still i did not receive the dresses. I need the proper information and earlier reponse for the same.
658 days ago by Vishwanath B Joshi [send email]
I had ordered for the dula time watch costing rs 434/- they had dr to my cr card on 21/10/2008 but till date no item recived as well as the courier consignment given by rediff is also invalide. the vendor sandeep vig of Big Bazzar is an cheat as well as the rediff site. they do not responde or they do not have any contact nos.
653 days ago by Moreshwar [send email]
salooooo ringtone send karo
dhoka mut karo
mob .no. 9011413181
653 days ago by Tapojjwal Mandal [send email]
I had puchsed a sports watch from rediff and found it defevtive and also a very ugly watch which i didnt made the order. After making a complain around one moth they ask me to give them the thing back and they were supposed to replace me with a correct one. I have already sent the product thruough ARAMEX courier service on 06/11/2008. But I didnt get any mail from them after asking repeatedly about my product.

My order no was: 4883128‏

Now I want to know that whether I will get the right thing or not and if yes then when? I think Govt should take steps against these day lights chheters. My Contact no is 9381752337.
653 days ago by Tapojjwal Mandal [send email]
I had puchsed a sports watch from rediff and found it defevtive and also a very ugly watch which i didnt made the order. After making a complain around one moth they ask me to give them the thing back and they were supposed to replace me with a correct one. I have already sent the product thruough ARAMEX courier service on 06/11/2008. But I didnt get any mail from them after asking repeatedly about my product.

My order no was: 4883128‏

Now I want to know that whether I will get the right thing or not and if yes then when? I think Govt should take steps against these day lights chheters. My Contact no is 9381752337.
653 days ago by Tapojjwal Mandal [send email]
I had puchsed a sports watch from rediff and found it defevtive and also a very ugly watch which i didnt made the order. After making a complain around one moth they ask me to give them the thing back and they were supposed to replace me with a correct one. I have already sent the product thruough ARAMEX courier service on 06/11/2008. But I didnt get any mail from them after asking repeatedly about my product.

My order no was: 4883128‏

Now I want to know that whether I will get the right thing or not and if yes then when? I think Govt should take steps against these day lights chheters. My Contact no is 9381752337.
646 days ago by M.palania Pillai [send email]
hi,
i bought one watch ediff shopping but it quality is very bad not running needle also one week only good condition of this watch, how to rectify


thanks

regards
m.palania pillai
636 days ago by Hollowman [send email]
Rediff shopping is the worst shopping site that I have seen. They are virtually careless about customers. On the other hand sify is excellent in this response. Rediff doesn't even provide customer care numbers. They have a form, no one responds to query posted through this form. Sad experience. I suggest online shoppers to be away from this site and not to use credit card on this site.
633 days ago by Chirag B. Pistolwala [send email]
my name is chirag pistolwala and my order no. is 4811076. nearby 3 months ago, i have ordered three shirts worth rs 499/-. i received the order, but they delivered the wrong product instead of three shirts.
after sending them many complaints they replied me saying that courier that wrong product to the given address.
i courier that product at the given address, but the courier came back again saying that no one is available on this address.
i m suffering a lot.
500 rs cost a lot for my family..
i m from poor caste family and i m feeling very bad that i trusted internet shopping.
but there is not at all response from their side!!
please help me out...
631 days ago by Chandni Vajir [send email]
NEVER USE REDIFF FOR SHOPPING OR U WILL BE ONE MORE VICTIM OF THIS TRULY MENTIONED BY SOMEONE "CHOR BAZAAR".

i ordered for vacuum cleaner for which i paid a total of rs. 470/- cash on delevery but that machine is not working at all..i was so shocked ..damn big time chor these people are..i am taking pains to write this so that others don face this problem n let rediff mint money by fooling us.
624 days ago by Himanshu Srivastva [send email]
Non delivery/ no response
I Had purchased a Original Sapt Mukhi Rudraksh, Seven Faced Rudraksha bead + Free Lakshmi Ganeshji Silver Plated Coin from rediff shopping on 06 Dec 2008 and the amount debited from my credit card on 06 dec 2008,

But till todate i havenot received the item even after approaching rediff customer care they have not given any response, the courier detail given by rediff shpopping turned out to be invaild, indicating that i have been cheated by rediff shopping. Kindly help me to proceed legally against this web site, to retreive my money.
622 days ago by Uma Shankar Chaganti [send email]
Dear Sir,

HOPELESS MATERIAL / DUPLICATE MATERIAL.

ORDER NOI. 5018787...

Dear Sir,

In spite of repeated reminders over the mail / phone i am not getting favourable response... I am surprising to note that how many times i have to wrote a letter to your office and subsequenlty i called the no. i.e.022-25313535 but tune comes welcome to rediff... after 10 minutes i am getting reply, in between i lost my std charges also... moreover your people had sent poor material... the details are as follows which you have sent email:
====================================================
Dear Uma,

Greetings from Rediff.com

We wish to inform you that we have forwarded your courier details to the vendor.

Please be assured that your replacement product of your order number: 5018787 will be delivered within the next 4-5 working days on receipt of the defective / wrong product by the vendor.

Further, we request you to kindly contact our enabling partner AMS Exporters at amsexporters@rediffmail.com, since they would be in a better position to assist you further.

Alternately you may contact Mr.Sandeep Vig at 09848131327 /040-24745672/ 9963106050 / 9963106057 for further assistance.

Assure you of prompt and courteous response on all your visits to Rediff.com

Warm Regards,
Wasim Shaikh
Customer Service.
Rediff .com.
============================================

There is no proper feed back as you have received money... enough you got money and hence you had sent poor / duplicate material...I called 3 times through my mobile to your land line no. but no proper feed back... I made a mistake to purchase REDIFF... I confirm that i will not RECOMMED ANY ONE TO PURCHASE IN REDIFF... What is the role of Quality Manager / Super visor... Are tney getting commission to deliver poor material instead good / quality material... NO FEED BACK.. If uneducated fellow how he is informing ????? PLEASE EXPEDITE.???? Where is my article... since one month I am waiting the material... NO FEED BACK... POOR RESPONSE... POOR ARMEX COURIER... POOR MANAGEMENT... WORSE PHONE BANKERS... I HOPE AND TRUST THIS IS THE GAME TO CHEAT THE CUSTOMERS... IF I AM NOT GETTING ANY FAVOURABLE RESP0NSE... I WILL GO TO CONSUMER COURT FOR FURTHER PROCESSING...

TREAT THIS AS MOST/ MOST AND IMMEDAITE ACTION... IF NOT I WILL GO TO LEGALLY / CONSUMER COURT FOR FURTHER PROCESSING AS YOU ARE DESPATCHING DUPLICATE MATERIAL...

NO THANKS

UMA SHANKAR CHAGANTI
09246506201

P.S. This is my first and last REMINDER
622 days ago by Uma Shankar Chaganti [send email]
PLEASE RESPOND????????????????????????/

Dear Uma,

Greetings from Rediff.com

We wish to inform you that we have forwarded your courier details to the vendor.

Please be assured that your replacement product of your order number: 5018787 will be delivered within the next 4-5 working days on receipt of the defective / wrong product by the vendor.

Further, we request you to kindly contact our enabling partner AMS Exporters at amsexporters@rediffmail.com, since they would be in a better position to assist you further.

Alternately you may contact Mr.Sandeep Vig at 09848131327 /040-24745672/ 9963106050 / 9963106057 for further assistance.

Assure you of prompt and courteous response on all your visits to Rediff.com

Warm Regards,
Wasim Shaikh
Customer Service.
Rediff .com.
609 days ago by Neeraj Verma [send email]
I ordered one flower basket from rediff via express delivery that need to be delivered by today morning, 01-01-2009 the money got deducted from my account but still it shows the delivery status as pending and account is subjected to bank clearance and i got mail from my bank that account has been debited for the respetive amount. I am not in india this is the second time they are doing that to me. I jst so irritated with its service that cant say next time even I have the only option as redifff I will calmly opt not to use the service.

my order NUmber is :5105304
Pls help to remove all such dramatic way of money making by such useless sites, they really sucks
605 days ago by N. C. SAWANT [send email]
Rediff Online Shopping Customer Care Phone No. 022-66042000
597 days ago by Sonali Morkar [send email]
Never buy any product from this site because i baught a sony camera on 7th Oct 2008 under warranty. their vendor Mahavir Computer provide me fake bill of any other firm without TIN and without product manufacturing number. As i asked for the same to rediff & vendor Mahavir Computers their is just excuse for not willing to send valid invoice. Hopefully they people sale gray market product or they evasion sale tax. Their deal is totally fake deal. Apart from these their customer service is very very poor. It's my request never deal with rediff.
595 days ago by Bahirathansivasubramanian [send email]
i have purchased kids lap top thro rediff shopping.
order no:5101329 dated:30-12-2008.my delivery address is
bahirathan sivasubramanian
73, karaimedu,
bahour(via)
CUDDALORE,
Tamilnadu
INDIA
607402
phone:04132633210.

it is not yet delivered. do the needful in this aspect to get the item.
thank u.
bahirathan.s

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