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I Had purchased a PANASONIC NV-GS85 DIGITAL from rediff shopping on 18 Dec 2007 and the amount debited from my credit card on 20 dec 2007, I was informed by rediffmail that my item is despatched details as follows
PANASONIC NV-GS85 DIGITAL CCD CAMCORDER Sandeep Vig (Big Baazaar) Aramex 875341756 27-12-2007 http://www.aramexindia.com Expected delivery: You should receive your order between 31 Dec, 2007 and 04 Jan, 2008.

But till todate i havenot received the item even after approaching rediff customer care they have not given any correct details, the courier detail given by rediff shpopping turned out to be invaild, indicating that i have been cheated by rediff shopping. Kindly help me to proceed legally against this web site, to retreive my money.

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403 days ago by Yogesh Rane [send email]
The rediff shopping customer care number is 022-66042000

395 days ago by M.iqbal [send email]

Hi there,

I had ordered a gift for valentine day & as I live in UK, I thought that rediff.com will be good if I want to send a gift in India. Today is valentine day and it's 7:00 p.m. there in India. And I tracked my order status & it's still pending. I called to my loved once & I knew that she hadn't received anything.

I am really disappointed. What's the meaning of this valentine day gift, if it's not sent today. It was written 'gift will be send within 3 days' & I ordered before 5 days. My payment from my credit card was already taken on the next day of placing the order.

I searched contact number & found Rediff Customer Service number (91 22 2444 9144) & Security Guard picked the phone (at 7:15 p.m. Indian time) & told me that no one was there & you should call on Monday morning (Indian time). I was really disappointed that no one was there to support me.

Indian call centres are giving 24hours*7days services to Western Countries' Companies & in India, there is no value of Indian customers. So sad :(

I will not recommend Rediff-Shopping to anyone. It's shit...

Wasting Time & Wasting Money with Rediff.

391 days ago by Chandra [send email]
Blast the rediff customer service by calling 66042000

389 days ago by Pritam Mohanty [send email]

Hi Dimple,
Today I received the Package. I'm not sure whether you are aware about the issues that customers face or not. But I'm afraid that you are going to hear about one from me.

1. I've received a different MP3 player as compared to what I had seen on the website and orderd for.
2. The left ear piece of the head phone is broken.

Below are the Order Details:

Order No: 5188854 Date:2009-02-10 Order Status :Approved
Title Qty Price Delivery Status Consignment Number Courier Name
1GB MP4-MP3 Music Video Player+FM+LCD Screen !! Free IPOD Speakers !! 1 INR 1, 099 In-Transit
20-FEB-2009 995087698

TNT
Shipping and Handling INR 75
Total INR 1, 174

Please let me know what can be done to get the replacement/refund at the earliest.

Thanks,
Pritam

****************************************************************

Hi Dimple,
I had placed this order on 10th Feb 2009. The only request which I made on the same day as soon as I placed the order was about my preference of the colour (Black) of the MP3 player. I'm not sure why it took you guys so long to just to reply that you can't do anything about it.

I'm not sure whether you are referring to the above matter or not as nothing is clearly mentioned (what changes) in the below email.
Could you please be more specific?

Further,
As per the website, the consignment was supposed to be delivered at the given address within seven days. Do you have any justification as to why it's taking more than 10 days?

Thanks,
Pritam Mohanty.

*****************************************************************

Dear Pritam,

Greetings from Rediff.com

Thank you for placing your valuable order with Rediff Shopping.

We wish to inform you that due to system constraints, we are unable to accommodate any changes to an order, once it has been approved.

However we have forwarded your request to our enabling partners. Please be assured that they shall be attempting to do the needful.

Further, we would like to inform you that your order is in transit.

Assure you courteous, prompt service on all your visits to www.rediff.com

Warm regards,
Dimple Dongre
Customer Service
Rediff.Com

P.S: Please do not change the subject line for future correspondence .

383 days ago by Sheikh Rashid [send email]
I have purchased an item bearing order no. 5210446. I have not received it as yet. Kindly update me the status asap. Regards Rashid

382 days ago by K.rajendra Prasad [send email]

Had purchased a SET OF FORMAL WHITE AND BLACK44 from rediff shopping on 05 FEB 2009 and the amount debited from my credit card on 05 FEB 2008, I was informed by rediffmail that my item is despatched details as follows

But till todate i havenot received the item even after approaching rediff customer care they have not given any correct details, the courier detail given by rediff shpopping turned out to be invaild, indicating that i have been cheated by rediff shopping. Kindly help me to proceed legally against this web site, to retreive my mon

362 days ago by Arulherb [send email]

I am placed an order for Original Model of Air Gun / Pistol / Revolver / Mouser Toy - With FREE Surprise Gift - items shown in the Rediff shopping site under the head of TOY. I have received the consignement on Cash payment after deliver basis. When I open the baggage and saw the product in which it was packed in the style of Zore bazaar item. ( DUBAKKUR ITEM). This type of items was sold on the street side duplicate seller. I found shock because it is not an packing of online shopping market item. It is purely on cheting shopping. How the Govt. will not banned in these type of forgerry sites. This is purely on white collar offence. Cyber cell authorities will closely monitor these type of sites and banned in future. This is my advise to the all viewers who logged on the REDIFF SHOPPING site i.e

PLEASE DON'T LOG ON OR ORDER ANTHYING IN THIS SITE.
YOUR HARDWORKING MONEY WAS FULLY STOLEN JUST LIKE ROBBERY.
PLEASE AWAY FROM YOUR CREDIT CARD.

Kindly pass on these warning message to all your friends and relatives those who are very interested for online purchase.

BE CARE FULL, , , ,

349 days ago by Nilesh Ahire [send email]

I have purchased a crono watch from you.(order no.5247546). I made payment thru net banking, even i recieved the watch, but it was defective, then i resent on given address of Mayank electronics Hyderabad on to pay basis, ( amount to pay by M/s Mayank Electronics ) but i shocked when seller refuse to accept that products, said couirer charges are vey high its so shocking, i tried to caontac on given numbers ( 9291376266) & 040 3244 3594 but they do not pick up the phone.Is it pre planned?????
Still am waiting for my replacement of watch and it have cost Rs.299+35= 334

349 days ago by Beena Yadav [send email]
I had placed an order for Versatile Fresh Water Pearl Set With Watch. My order no.5274848 which is still pending to get. I dont know the status of my consignment. Please let me know the status of my consignment. My contact no.9322016841

329 days ago by Dinesh Reddy [send email]

I ordered ( HP LaserJet 1020 Plus Printer, order: 5279673 ) through rediff shopping on 25th march 2008.
I payed the amount through citibank credit card. After 4-5 days i got the massage it will be late by 3-4 days. but i did not get the item even on 18th april 2008. when i contacted customer care(02224449144) there is no resoponce. I sent a mail regarding this matter. there was no response. Again I sent a mail. I got a mail on 21th april 2008 that the item is out of stock. so they are cancelling the item. They really wasted one month time. I had done many e-transactions through Amazon, e-bay, wildties, abebooks, ancientties, a1bookstore etc. But this is the worst service i have ever experienced. I lost one month time ending with out product

328 days ago by Praveen Ravishankar [send email]

That is ture, I even ordered a chrono watch a month ago, and they have not delivered it. Following up with rediff.com is useless. They say this is a "UNIQUE kind of issue". Finally after 4 to 5 times of word wars, they cancelled the amount and returned the money i paid.. Try calling +91 222-444-9144 for speaking to a customer care agent in shopping department.

Also this OJJAIS enterprise, is a fraud. he was the same vendor who did not delive the product i orderd a month ago.

Hope this helps.

Thanks,
Praveen

317 days ago by Rajesh Nair [send email]
hi i ordered an book (excel 2003 bibleO my order no is 5330413 now the status is given as its being cancelled and i think from past 3 weeks its showing the same status and also now i dont have any idea when my amount will be refunded. Can any one help me to fine rediff customer care no so i can give them some good words.

317 days ago by Rama Krishna [send email]
product was received but remotes, players are not working. how i am using plz cooperate if any suggestions plz contact my phone no.: 99856 21816 as early possible plz response. if it is not working plz replace my product or return my money. thanks & regards P. Rama krishna

317 days ago by Rama Krishna [send email]

my order no; 5336459 and 5336471

branded portable DIVX/DVD PLAYER WITH USB SLOT & SUPPORTS MP3

It is not working. remote is not working and player is not working . how i am using this product. plz suggestions. if replace the product plz contact my mobile no.: 99856 21816

I purchased 2 no of prodcuts (palyers) if it is problem i have one player return to you. plz tell me which address. any suggestions.

thanks & regards
R. Rama krishna

315 days ago by Sujatha Kumar [send email]

Dear Sir,
Order no:5315751 -Ordered by S.Jayanthy Iyer.We had ordered for a Nokia 5800 mobile .Some documents were required by rediff as the amount was heavy and we have emailed the same.Our credit card also has been charged and we have no repsonse from rediff till date. On tracking thru sms we get Awaiting payment.KIndly let us know the status and when we will receive the same.
We have not encountered any prob like this with rediff online shopping so far.
rgds
Sujatha kumar

299 days ago by Rajen [send email]
order number: 5363559 they told it is a 2 feet teddy bear for 1700INR after order, the delevry is a 5inch plastic doll which will be worth max 100INR it is fraud and in USA it will invite a court case for willfull cheating as the product does not match the discription and photographs

266 days ago by Steve [send email]

Purchasing online from rediifmail is ridiculous... My order no is 5430770... It has been approved on 16/06/2009 and the status shows that it has been handed over to the courier on 22/06/2009 with a consingment number... When I contacted the courier agency regarding the consignment number, they told me that the no is invalid... Also I've contacted cc, but there is no solution ...

THIS REDIFFSHOPPING IS A FAKE AND ALL THESE COOMPLAINTS ARE TO BE SERIOUSLY TAKEN TO THE CONSUMER COURT...

258 days ago by Bijal Panchal [send email]

I had an ordered NOKIA 6233, on 22nd MAY, 2009 and i had paid amount by AXIS DEBIT card, , of RS, 11, 065/-. ..Its my 10th mail to requset you that place my order at given address or relise my amount in my aacount. I have contact with the bank.The statement showing that amount has withdraw and you have received amount..Amount has been blocked by your side.so relise my amount as soon as

thank you.

258 days ago by Nayana Pai [send email]
Order number 5434692 on rediff, debited from my Credit card, and never managed to talk to a customer care executive. Have sent e-mails, the vendor's number is fradulent too.

251 days ago by Anjali [send email]
Rediff shopping is a fraud site, please do not purchase anything.

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