99labels / Aramex — Order not Delivered Yet

Address:

Gurgaon, Haryana

hi ,

I & my friend have placed an order of track pants therough online shopping website 99labels.com on 19the October 2011 and it has been promised by theem theat I'll get it withein 20 working days. According to which i should get it till 19the November 2011 (assumed) But due to highly irresponsible behaviour by delivery boy of Aramex (delivery agency of 99 labels), it has been delivered on wrong address. And after sometime i have started following up withe theem but firstly theey were saying theat it has been delivered but when i asked for receiving stamp (POD) theey took anotheer two days for it and after theat theey are saying theat we have delivered it at wrong address and will deliver to you withein two days & its been more thean a week theat i didn't get my order. And moreover when we contacted 99labels about it theen theey are not taking any responsibility of it & delaying in giving response.
As being consumer, I am facing lots of problem & hoping will get revert from your side as soon as possible.

Regards,
Nidhi Khandelwal/ Neha Goel