[Resolved]  Abn Amro — ABN AMRO Bank is holding my car papers in lieu of CC Payment

I took a car loan, personal loan and credit card from ABN AMRO Bank. I preclosed the PL and Car loan. When I asked for NOC of PL and Car papers bank told me they cannot release both as I have CC dues outstanding against me. These products are related and they can withhold the NOC and car papers unless CC dues are paid. They are sending goons to my place at 9:30 PM accompanied by ABN AMRO collection officer for settlement of the CC Account. I have lots of issues with my CC account. I never recieved any statements and have written record of correspondence with bank regarding the same. I made payment of more than a lac on the card worth 1 lac as and when demanded by collection agents. Despite of this I was harassed once I stopped payment after informing the bank that I want to settle the amount once and for all and they should send me the complete statements. But no official took a call on this and collection agents kept calling my relatives even when I was avilable for communication on my phone and address. I have faced enough harassment to pay CC dues without assurance from some senior officer that after paying certain amount I won't be bugged by ABN personnel again. I want to ask:

Is it legal for bank to withhold my NOC and car papers when full and final payment has been made on the same. Can they relate it to CC account.Any help would be much appreciated. Thanks,
Raju
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Aug 14, 2020
Complaint marked as Resolved 
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Hi, I have a personal loan with abn and a ready credit loan with ABN. I have paid more than the EMI told to me during the time of Ready cash loan. I have paid 25 EMI, instead of 24 EMI. I still keep getting calls from the nodia office asking me to RS.5, 500 as late payment charges, whereas I have made every payment with late payment charges. I also have a personal loan which is currently running, I was not able to pay one months EMI, I called the bank and told them and the bank was ok with it. But the collection agent Keep torchuring me Day in and day. I got a call from their chennai office saying that no collection agent will call, but still I have received more than 10 calls this morning. What do I do. Do I approach the legal way or how to go about it. I am in a bad financial situation right now. but the calls from the agent by harish is terible . Please let me know how to proceed.

Lakshmi
Bangalore

abn credit card — CREDIT CARD STATEMENT AND PURCHASING PRODUCT THROUGH ABN CREDIT CARD

THIS IS TO INFORM YOUR KIND ATTENTION THAT I BOOKED A SONY DIGITAL CAMERA OVER PHONE FROM AVA CO.(WHICH I COME TO KNOW FROM ATTACH PAPER WITH MY ABN CREDIT CARD STATEMENT) ON 22ND AUG 08 AND ON THE SAME DAY I GOT A SMS FROM AVA CO. THAT PRODUCT WILL BE REACH TO ME WITHIN 14 WORKING DAYS. ON 17TH SEPT I RECEIVED ABN CREDIT CARD STATEMENT (LYING ON STAIR) AND I AM SURPRISED THAT THE AMOUNT REFLECTED ON MY CREDIT CARD STATEMENT WHERE AS STILL I HAVE NOT RECEIVED THE PRODUCT. IMIDIATELY I CONTACT THE CUSTOMER CARE OVER PHONE AND AS PER THEIR ADVISE NEXT DAY MORNING I ALSO CONTACT AVA CO. AND REQUEST THEM TO CANCEL THE ORDER.
THEY ADVISE ME TO SEND AN APPLICATION THROUGH MAIL; I DO THE SAME AND SEND A COPY TO ABN CUSTOMER CARE ON 18TH SEPT. 08'. ON THE SAME DAY I ALSO A COMPLAIN THROUGH PHONE ABOUT STATEMENT DELIVERY AND ALSO ABOUT THE DEALING WITH AVA CO. THEY GIVE A COMPLAIN NO ( COMP. NO. [protected]) AND TOLD ME THAT WITHIN 7 DAYS SOME ONE FORM THEIR END SHOULD CONTACT ME OVERE PHONE, BUT STILL DATE THEIR WAS NO CALL FROM THEIR END. ON 27TH I SEND ONE REMINDER ABOUT THE SAME MATTER. ON 1ST OCT. AVA CO. SEND A COURIER TO MY ADDRESS BUT I HAVE REFUSED TO RECEIVE IT AS I ALREADY CANCELLED THE ORDER.

TODAY i.e. 4TH OCT I RECEIVED A MAIL THAT ON 30TH SEPT. AVA CO. SENDS THE PRODUCT THROUGH COURIER AND ALSO RECEIVED A LETTER THAT PAYS IMMIDIATE THE MINIMUM AMOUNT AND THEY ADD A HUGE AMOUNT AS AN INTEREST.

KINDY NOTE THAT THERE WAS AN ANOTHER INCIDENT WITHIN 15 DAYS AFTER RECEIVING THE CREDIT CARD.

I WAS INFORMED BY CUSTOMER CARE PERSONNEL THAT SOMEONE USING MY CREDIT CARD NO. TO MAKE SEVERAL PAYMENT THROUGH INTERNET SO AS REQUEST BY ME THEY MY CREDIT CARD. THIS IS FOR YOUR INFORMATION.
MY CONT NO +91 [protected]
SEND MY CREDIT CARD STATEMENTS TO MY MAIL. MY CARD NO : [protected].
AND ALSO TO REDUCE MY CHARGES . I HAVE ALREADY MADE COMPLAINTS BY PHONE BANKING . SO KINDLY UP DATE MY COMPLAINT .
Kindly give us bank address and working hours of chennai branch in India.I have to pay the pending payment.Now, Bank shifted to another area

ABN AMRO Credit Card — Harassing for payment against product which i have never bought

HI

ABN AMRO have charged Rs. 2610/- on 12th Feb 2008 for Health Policy without my permission and approval and also charged Rs.595/- as Membership Fees, i dont know why?

Please note that my credit expired on Feb 2008 itself and i have not applied for its renewal.
I have neither received any Health Policy from bank nor received any statements from bank since Mar2008. Bank told me that i have purchased something from ABN amro credit credit ,now after more that one year i found that i have not purchased anything , its ABN AMRO bank who forcing me to pay for Health Policy which i have neither received nor confirmed. This is really a unprofessional part from bank. I want to file legal action against bank for harrasing me for past one year.

Expecting positfrom your ive response end.

Thanks & Regards
Kailash Bhatt
[protected]
Now this bank is merged with another bank. I do not know where from i will get the NOC for car loan i had fully.
[protected]@sail-bhilaisteel.com

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