The service @ ABT Maruti has been very poor. I have booked a Maruti Dzire @ Maruti Guindy and they have promised me to deliver it in 20 days but even after 1 month even after the loan was sanctioned by the bank they are not delivering the car and when I contacted the office the reply was very filthy and rude.So the car purchasers are requested to avoid ABT Maruti Guindy in view of the rude behaviour, poor service and deliberate delay.Hence I have sought for the return of money to book the vehicle from a different dealer.
R.Varadaraj
Advocate - Madras High Court
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Aug 14, 2020
Complaint marked as Resolved
Abt Maruti customer support has been notified about the posted complaint.
I am writing this mail with very unhappy and worst service rendered by abt service team madurai . during the service time even I was told several times your service are very poor now a day I thought why I was pefered Maruti Suzuki brand.
Due to this I was never given my vehicles service to Abt team for past 2 years.
An emergency situation I was given this time...Team Abt service Madurai are well scrwed my happiness.
Issue on vehicle post service
1, Have cleared explained and the same was captured in the job card - rear right side wheel air leakage was not arrest and they charged bill for alignment / balancing and labour charges.
2, Post service getting break pad noise on driving and break pad was also replaced.
3, Post service getting noise in the engine when Start the engine.
4, Wheel alignment and balance was not done promptly.
5, Majorly it was found that my car and phone no is tagged to some other company and phone no.
Every time I use to get major unhappy service with Abt service Madurai team only...
Worst customer retention and service...
Since I was using only Maruti Suzuki / service desk / Insurance and others
In future me and my entire team will look for others brands... because of the worst service.
Even Thier is no any satisfaction call and no proper attending the relationship executive.
Hence I was paid 25 k as a service charge????
Thanks and regards
Vijayashanker S
MADURAI
[protected]
I am writing this mail with very unhappy and worst service rendered by abt service team madurai . during the service time even I was told several times your service are very poor now a day I thought why I was pefered Maruti Suzuki brand.
Due to this I was never given my vehicles service to Abt team for past 2 years.
An emergency situation I was given this time...Team Abt service Madurai are well scrwed my happiness.
Issue on vehicle post service
1, Have cleared explained and the same was captured in the job card - rear right side wheel air leakage was not arrest and they charged bill for alignment / balancing and labour charges.
2, Post service getting break pad noise on driving and break pad was also replaced.
3, Post service getting noise in the engine when Start the engine.
4, Wheel alignment and balance was not done promptly.
5, Majorly it was found that my car and phone no is tagged to some other company and phone no.
Every time I use to get major unhappy service with Abt service Madurai team only...
Worst customer retention and service...
Since I was using only Maruti Suzuki / service desk / Insurance and others
In future me and my entire team will look for others brands... because of the worst service.
Even Thier is no any satisfaction call and no proper attending the relationship executive.
Hence I was paid 25 k as a service charge????
Thanks and regards
Vijayashanker S
MADURAI
[protected]