Maruti Suzuki India Customer Care

Maruti Suzuki India Customer Care

Maruti Suzuki India Ltd.

1, Nelson Mandela Road, Vasant Kunj
New Delhi
New Delhi District
Delhi
India - 110070

Customer Care Phone Numbers and Contacts

Tollfree:
1800 1800 180
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1800 102 1800
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Phone:
+91 11 4678 1000 [Head Office]
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+91 11 4678 1000 [New Delhi]
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+91 80 2212 7384 [Bangalore]
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+91 44 2823 3053 [Chennai]
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+91 80 4112 0017 [Bangalore]
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+91 44 2823 3051 [Chennai]
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+91 14 1511 8007 [Jaipur]
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+91 52 2272 1145 [Lucknow]
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+91 14 1511 8006 [Jaipur]
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+91 80 4112 0018 [Bangalore]
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+91 52 2272 0934 [Lucknow]
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+91 22 2659 0478 [Mumbai]
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+91 20 2685 6041 [Pune]
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+91 40 6672 9999 [Hyderabad]
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+91 48 4408 8400 [Cochin]
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+91 80 2212 7385 [Bangalore]
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+91 79 4003 6660 [Ahmedabad]
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+91 52 2272 0931 [Lucknow]
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+91 33 2283 5254 [Ranchi]
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+91 33 2283 5262 [Ranchi]
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+91 33 2283 5253 [Ranchi]
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+91 33 2283 5252 [Ranchi]
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+91 33 2283 5254 [Kolkata]
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+91 33 2283 5262 [Kolkata]
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+91 36 1234 0850 [Guwahati]
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+91 36 1234 0140 [Guwahati]
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+91 17 2305 8077 [Chandigarh]
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+91 33 2283 5252 [Kolkata]
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+91 17 2278 0057 [Chandigarh]
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+91 73 1406 9481 [Indore]
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+91 73 1406 9382 [Indore]
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+91 33 2283 5253 [Kolkata]
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Fax:
+91 11 4615 0275 [Head Office]
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+91 11 4615 0276 [Head Office]
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Contact Details & Offices

Feedback

Kolkata

L&T Chamber, 4th Floor, 16th Camac Street, Kolkata 700 017
Tel: +91 33 2283 5252, +91 33 2283 5253, +91 33 2283 5254, +91 33 2283 5262
Fax: +91 33 2283 5261

Ranchi
View More Information...
Satisfactory Rating
1%
Complaints
3085
Responses
35
Resolved
15
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.
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Maruti Suzuki India related photos (299)

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Maruti Suzuki India Customer Care related pictures (299)

Maruti Suzuki India Complaints & Reviews

Maruti Suzuki India — WagonR

 sunneepa35 on Feb 6, 2016
I have purchased wagon R from kataria automobiles ltd, makarpura, vadodara.Gujrat
Allotment number:2204BRD13932
Chasis number:993632
Engine number:4776974
Purchased on 1st feb 2016
I have paid with my international credit card Rupees 508000 including insurance and R.T.O registration.
Now after delivering company refuses to do registration and wants me to spend my own money to registration because they want me to pay for credit card processing fees of Rs.22000
approx
I want to cancel the sale and refund my same money back to my card and buy...
Complaint comments  Read comments Complaint category Car Dealers

Marutisuzuki — Nexa scross car

 Mahesh Naga on Feb 4, 2016
I AM CHEATED AND MISLED BY NEXA..
I bought SCROSS from Varun Nexa 4 months back.
I was very happy that finally I bought Suzuki brand as I was never interested before however due to Nexa promise and commitment I took this decision.

It didn't take me long to realize what grave mistake I did by going with Nexa. I have been facing problems with clutch and braking system after first service of the car and since then I have complained 3 times and sent my car for repair however nothing happened.

After the second service my car started treating me with shocks...
Complaint comments  Read comments Complaint category Car Dealers

Maruti Suzuki India — S Cross price reductions

 Krishnamoorthy Ramachandran on Feb 4, 2016
Reduced s cross price by 2 lakhs. I bought 1.6 alpha a month before, what about us? Do u think customer who buys earlier are fools? Looking for compensation....
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

Maruti Suzuki India — Delayed delivery by 4 months

 viralishere on Feb 4, 2016
Delayed Delivery by 4 months
I have booked a Maruti Ertiga AT on 18th Nov 2015 from Spectra Motors Goregaon. I was provided a tentative date of 24th Dec 2015 for delivery.
On repeatedly contacting the dealer I have been told that the plant of Maruti was closed and the car would be alloted by the month end. I was called by the dealer somewhere around 24th Jan asking me to change the colour from serene blue to perl blue for quicker delivery for which out of no options I agreed. Even after this till date 4th feb 2015 I still have no sign of allotment of a vehicle.

I request...
Complaint comments  Read comments Complaint category Car Dealers

Maruti Suzuki India — About bad hospitality from nexa

 waghchoure on Feb 3, 2016
Im an existing Honda customer. N was planning to buy a new vehicle.
I 1st went in mahindra for kuv100 and then went to nexa showrrom at mumbai agra highhway, Nasik.

The guy named deepak bhramhane attended me. There was no one in the showroom. He was least interested. I asked for test ride and he asked for my license. So i asked him for what ? R u a RTO inspector ? By LAW only traffice inspectors have right to demand the license .And anybody has to show it when demanded. So i asked him to show any written draft from Nexa or maruti. Then he got more arrogant. He said i cannot...
Complaint comments  Read comments Complaint category Car Dealers

Maruti Suzuki India — Unable to deliver the car after having completed payment done

 manan j on Feb 2, 2016
Dear sir,

It has been disheartening to see such kind of service from the auto mobile giant of the country.

I had booked the Maruti suzuki Celerio zxi AMT from kataria show room, Palanpur canal road surat on 18 01 2016.

Till date I have been able to get the date for the delivery even though it was committed verbally that after payments are settled the car will be delivered in a week .

My humble request is to all potential buyers is to reconsider their decision of buying a maruti car given the fact that they are not truthful to their words....
Complaint comments  Read comments Complaint category Car Dealers

Maruti Suzuki India — Unsatisfaction of servicing of vehicle

 Anantha Prasad on Feb 2, 2016
Respected Sir,

It is to inform that I had purchased ALTO 800 in the year of 2013, from that time I am facing lot of loss in your good work shop.

01. In first servicing I lost fuse carrier box, none of your good staff have accepted that one.

02.Last time water servicing was done in your good work shop, the same was not done properly and not responding to rectify the defects, which
were found by me.

03.Today i.e., 2nd February, 2016, oil changing and other works have been done and in water servicing, the door guard was misplaced,...
Complaint comments  Read comments Complaint category Car Service Centers

Varun Maruti Suzuki, Vijayawada — Vehicle service problems

 Deasabathula Chakravarthi on Feb 2, 2016
Dt 30.01.2016 taken my vehicle AP16 BT 1310 FOR RUNNING REPAIR SERVICE .my car given exactly 10.00am and job card prepared at 10.53 am and delivery time mentioned 19.48 pm. but mentioned services not yet completed and not satisfied their service, dt 31.01.2016 telephoned to customer care inform the same .they said we will take care of ur vehicle and we are sending mechanic to solve the problem. Till now they did not take any operation. this for your kind information...
Complaint comments  Read comments Complaint category Car Service Centers

Maruti Suzuki India — Starting problem

 Rajendra Pani on Jan 31, 2016
I purchased Alto K10 on 6th Oct 2014 from Jyote Motors, Bhubaneswar. My car run 5365km. local. Today I faced starting problem. When asked your authorised mechanic about this problem over phone he told that my car battery discharge quickly.Please help me in this regard. whether the warrenty of the battery expired or not.
Yours
Rajendra Prasad Pani
721, BJB Nagar, Bhubaneswar-751014...
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

Maruti Suzuki India — Maruti swift warranty issue

 Manish Mall on Jan 31, 2016
Hi,

I have bought maruti swift on 28-aug-2015, after 2 month their is an sound coming from front suspension, I have complaint this with same dealer but they are saying that in case of leakage we will replace suspension, I said him that suspension is not in working mode, but they refuse to provide warranty and my complaint has been closed. My complaint no is 339037620.

Mob No: 9540326258
Maneesh...
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

Maruti Udyog Limited — Service of vehicle

 drkapilverma on Jan 30, 2016
I Have owned a vehicle maruti Suzuki swift diesel car . My third free service was due in December 2015 .When i gave my vehicle for servicing at patel motors devas naka showroom the vehicle was not serviced properly and only washed from outside and given back even bonut was not opened .my car no is MP 09 CQ 3464...
Complaint comments  Read comments Complaint category Car Service Centers

Maruti Udyog Limited — Not receiving goods in time

 skchanga on Jan 29, 2016
I have ECCO CNG car passed as Ambulance. recently there is fire due to short circuit and most of wiring is damaged So. behalf of me M/S JIGAR Mirzapur, Ahmedabad with reference No. 1008 dt. 22/10/2016 with advance money. Yet I have not received my goods. This car is serve poor and Ill person free of cost, due to delayed work is stopped. So tell M/S Jigar Ahmedabad supply immediately...
Complaint comments  Read comments Complaint category Car Service Centers

Maruti Suzuki — Parts issue s cross

 Ananya Agarwal on Jan 29, 2016
I am again raising issue against Maruti Suzuki for not having parts available for S Cross. I have already raised one complaint on 9th January with compalint ID 1207974 regarding the same. Now for my Car DL2CAU8796 Maruti S cross Zeta again after the running close to 12000 the problem happens when my Gear Wire Breaks down. My Car has just came from body shop on 14th January from TR Sawhaney Badli Motors, Delhi and this problem cope up. On 28th January when my gear wire braked down they told me that the wire is not available anywhere in the City and it will take around 10 days to get the desired stock....
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

Maruti Suzuki — Vehicle in claim decision pending from insurance company

 shriramsharama on Jan 28, 2016
My vehicle no is HR05AE3600 in Hira Motor Garage, Yamuna Nagar for accidental claim on 5/1/2016 claim no is PM00197133 and survey is done. And report is submitted to insurance company but decision is still pending for repair from the company side. please help me in this matter and take corrective action because i am suffering from 20 days for my vehicle repair. My insurance policy is MI Policy....
Complaint comments  Read comments Complaint category Insurance

Maruti Suzuki — New car complaint of swift glory vdi

 viveksingh1987 on Jan 28, 2016
Dear sir/Madam

I have bought brand new car SWIFT GLORY VDI on 14th December 2015 and after few days I just found that my car clutch plate is not working how it can be possible for a new car that I have drived around near 5000km and after this I am facing this type of problem with a well known brand. Its a basically mental frustration for me . kindly make the arrangement for the exchange of my car.
Following are the details of my car:

Car model: SWIFT GLORY VDI
Car Purchase date : 14th December
Dealer shop & place: KTL PVT LTD, Vipul khand Gomtinagar,...
Complaint comments  Read comments Complaint category Car Dealers

Maruti Suzuki — Complaint about the flood affected car — service & insurance delay

 johnosn on Jan 28, 2016
Dear Sir,

Complaint regarding the flood affected car. My name is Mr.K.D JOHNSON from Chennai ( Pallavaram), we have given 3 cars( Celero - TN85 B 4523, Swift Dezire - TN22 CB 3744 and Alto - TN10 Y 1796) to ABT Maruti, Guindy for insurance & service to flood affected car. They lifted car from us on 13.12.2015, but till now no response from their side, what i have to do. I need car very very Urgent. Also please note that Am a regular customer of Maruti Suzuki and suggested many many person also, but now am not at all satisfied with this Company, because no help from Company side in...
Complaint comments  Read comments Complaint category Insurance

Maruti Udyog Limited — Carelessness in repairing the car

 Ajay Maini on Jan 28, 2016
Maruti Swift Car No.DL8CAH 0917

This car met with an accident and left with "bodypaint.gtk@maruti-msm.com"
for readying.

Although they have repaired and readied the car at a cost of Rs.99, 136/- inside
the car, it gives so much noise, that one could not concentrate on driving ;so much disturbing it is. This has already been brought to the notice of the repairer,
however this is bring to your kind attention for taking necessary action on the
dealer, to ensure that DUE CARE is given whenever they do any repair job.

Thanks AJAY...
Complaint comments  Read comments Complaint category Business & Finances

Maruti Suzuki — Regarding R. C. registration documents

 dausa on Jan 27, 2016
I purchased a new swift vxi car with extended warranty, insurance, accessories from Jaipur authorized dealer through invoice no. VSL 15001786 dated
November 6, 2015 .
I approximately ten times request for registration certificate or relevant documents but no any documents provided to us upto till time by the dealer . unless the documents we suffering popenalties or maximum toll payment. Please provide the documents earliest because 85 days passed....
Complaint comments  Read comments Complaint category Car Dealers

Maruti Suzuki — Rental charge for servicing vehicle and delay in servicing

 SujithVS on Jan 27, 2016
My vehicle was affected in the chennai floods recently. I got a call from Kapico Maruthi, Koyembedu and towed the vehicle and put in their yard as per their instruction on 19.12.2015. They did not tell about any rental charges for their yard. After 12 days, when i visited, the service manager casually mentioned about rental @500/day, if vehicle is not serviced there. I was really shocked to hear this as by then, it was already Rs:6000 for rent with no work taken up. Further they told that Rs.2500/- will be charged as estimation charges for the work.

I was forced to give my vehicle...
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

Maruti Suzuki — Tyre stolen

 Ahmd Nisthar on Jan 26, 2016
My Maruthi Alto Car No. KL01-AU613/ 2008 model . 2 MRF Tyres number 41242672508 & 41256762508 stolen ( by replacing very old tyres) while servicing & patch works done in INDUS MOTORS SERVICE STATION, METTUKKADA, THIRUVANANTHAPURAM. I used this vehicle very rarely and hence (the Kilometre stood at around 15000 only at the time of incident) it was noticed few days after. immediately I called the Workshop Manager again and again but she didn"t respond positively. On my enquiry it has come to my notice that several similar incidents happened regularly in the same INDUS SERVICE STATION, situated at Mettukkada,...
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

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