Maruti Suzuki India Customer Care
Maruti Suzuki India Ltd.
Satisfactory rating: 1%
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3335
COMPLAINTS

Maruti Suzuki India Customer Care

Maruti Suzuki India Ltd.

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Address
1, Nelson Mandela Road, Vasant Kunj
New Delhi
New Delhi District
Delhi
India - 110070

Customer Care Phone Numbers and Contacts

Toll-free:
67
23
Phone:
[Head Office]
137
55
[New Delhi]
137
55
[Lucknow]
16
5
[Kolkata]
10
2
[Bangalore]
12
6
[Bangalore]
6
2
[Hyderabad]
4
2
[Ahmedabad]
5
4
[Chandigarh]
1
0
[Chandigarh]
0
0
[Bangalore]
1
1
[Bangalore]
0
0
[Guwahati]
0
0
[Guwahati]
0
1
Fax:
[Head Office]
[Head Office]

Additional info
Contact Details & Offices

Feedback

Kolkata

L&T Chamber, 4th Floor, 16th Camac Street, Kolkata 700 017
Tel: +91 33 2283 5252, +91 33 2283 5253, +91 33 2283 5254, +91 33 2283 5262
Fax: +91 33 2283 5261

Ranchi
4th Floor, Rohini Complex, Opp. Hotel Apsara, Circular Road, Lalpur, Ranchi
Tel: +91 33 2283 5252, +91 33 2283 5253, +91 33 2283 5254, +91 33 2283 5262

Guwahati
403, Orion Towers, Christan Basti, Guwahati
Tel: +91 36 1234 0850, +91 36 1234 0140
Fax: +91 36 1273 4308

Indore
3rd Floor, Commerce House, 7 Race Course Road, Indore 452001
Tel: +91 73 1406 9382, +91 73 1406 9481
Fax: +91 73 1406 9382

Chandigarh
SCO-39-40, Sector 8-C, Madhya Marg, Chandigarh 160018
Tel: +91 17 2278 0057, +91 17 2305 8077
Fax: +91 17 2254 8234, +91 17 2254 8234

New Delhi
1, Nelson Mandela Road, Vasant Kunj, New Delhi 110070
Tel: +91 11 4678 1000
Fax: +91 11 4615 0275, +91 11 4615 0276, +91 11 4615 0291

Lucknow
B-1, Pick Up Bhawan (Ground Floor), Vibhuti Khand, Gomti Nagar, Lucknow 226010
Tel: +91 52 2272 0931, +91 52 2272 0934, +91 52 2272 1145
Fax: +91 52 2272 0931, +91 52 2272 0934

Jaipur
7th Floor, Pooja Towers 3, Gopalpura Byepass, Tonk Road, Jaipur 302018
Tel: +91 14 1511 8006, +91 14 1511 8007
Fax: +91 14 1511 8005

Chennai
7th Floor, Capital Towers, 180, Kodambakkam High Road, Nungambakkam, Chennai 600034
Tel: +91 44 2823 3051, +91 44 2823 3053
Fax: +91 44 2824 2059

Bangalore
202, 2nd Floor, Embassy Classic, Vittal Mallya Road, Bangalore 560001
Tel: +91 80 4112 0017, +91 80 4112 0018, +91 80 2212 7384, +91 80 2212 7385
Fax: +91 80 2248 4841

Cochin
2nd floor, Tutus Tower, NH-47 Byepass Padivattom, Cochin 682024
Tel: +91 48 4408 8400
Fax: +91 48 4233 3670

Hyderabad
Mahavir Chambers, Door No. 3-6-363 & 3-6-1/1 Chamber Bearing No. 101 & 102, 1st Floor, Liberty Square Stanza, Himayatnagar, Hyderabad 500029
Tel: +91 40 6672 9999
Fax: +91 40 6625 0102

Mumbai
602, Madhava Building, Bandra Kurla Complex, Bandra (East), Mumbai 400051
Tel: +91 22 2659 0478
Fax: +91 22 2659 0285

Pune
7th Floor, North Block, Sacred World, Wanowarie, Pune 411040
Tel: +91 20 2685 6041
Fax: +91 20 2685 6036, +91 20 2685 6040

Ahmedabad
211, Iskon Mall, Above Star India Bazaar, Satellite Road, Ahmedabad 380015
Tel: +91 79 4003 6660
Fax: +91 79 4003 6671

Plants
Gurgaon
Old Palam Gurgaon Road, Gurgaon 122015
Tel: +91 12 4234 6721
Fax: +91 12 4234 1304

Manesar
Plot no.1, Phase 3A, IMT Manesar, Gurgaon 122051
Tel: +91 12 4234 1304

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Submit a Complaint
Satisfactory Rating
1%
Complaints
3335
Responses
35
Resolved
20
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

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Maruti Suzuki India Complaints & Reviews

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Maruti Suzuki India — Worst customer service - aie car showroom chennai

 Manickam Ranganathan on May 5, 2016
Hi - i had a very worst experience with maruti aie cars show room at... Chennai east coast road show room.
They are really thking that customers are fools and cehating them just like that. Here is the history... Jan 29' 2016 - booked for a ertiga automatic witha down payment of rs.10, 000/- with a false promise that car will be delivered in 30 days.
After that no communication from the show room and i only need to follow up and chase the every time. One poor sales executive ranjit will only try to fool me every time with his false promies and his manager nethaji never came in to...
Complaint comments  Read comments Complaint category Car Dealers

Maruti Suzuki India — Ritz lxi/ breakage

 Sukhaprada on May 5, 2016
There was on 13 April 16 I had gave my car for damage maintain in S.B cars fazalganj Kanpur uttar Pradesh but they are not giving facalities as well as they were promising and no one is listening problems there if I use to say any thing no one is listening. They were not working as the company owned persons work.today I visited and I found the all luggage relate to the car is mixed like garbage I help your person to find all the things after than I ask its new door they said yess i said but it's mold by lower side they take is easy and put a hammer gave some strokes Mk try to make it well. I'm fed...
Complaint comments  Read comments Complaint category Car Service Centers

Maruti Suzuki India — Unethical behaviour and overcharged insurance and registration fees

 pmajumdar25 on May 5, 2016
I have purchased one Maruti Swift VXI from Becaky Automobiles, Asansol in the month of March 2016. They have charged altogether 15000/- more in the head of insurance and registration charge.
1. Rs. 35500/- was charged as 5 years tax and registration fees and assured me to get it done from transport authority but handed over the car with registration and 5 years tax and returned back only 29000/- to my account asked me to do the registration on my own
2. Rs. 13500/- was charged as insurance fee and paid of Rs. 7800/- to insurance company rest of the amount did not return back to me.
Complaint comments  Read comments [1]Complaint category Cars, Parts & Vehicles

Maruti Suzuki — Thermostat and tyre problem

 Mahaning on May 5, 2016
Dear sir : i am holebasappa mahaningappa katti at/p: koujalagi tq: gokak dist: belagavi state: karnatak . I purchased a new maruti suzuki company ertiga -vdi car on 2015 -june month at sai service inchalakarnji. Our car registration no ka-49-m-4704 . I kindly requested to you in your compny ertiga -vdi vechical many problems are there . Thermostat problem : in running our car suddnely stopped .After we shown the shantesha showroom in gokak.They say to me in your vehicle thermostat problem. After two days joint a new maruti suzuki company thermostat. After one day that thermostat is coolant leakaged...
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

Maruti Suzuki India — Unethical and illegal behavior of dealer

 ashwin22 on May 5, 2016
Subject: unsatisfactory service by maruti suzuki dealer in hyderabad, india.

Based on my recommendation, my mother has purchased a maruti suzuki celerio and has been encountering several problems because of defective service from a maruti dealer in hyderabad, india.

I am listing all the deviations and consequent problems my mother (A senior citizen) has been facing on account of your dealer in hyderabad.
1. The car was delivered on 14th march 2016, and the permanent registration documents (Prd) are supposed to be given to the buyer, along with the vehicle...
Complaint comments  Read comments Complaint category Car Dealers

Maruti Suzuki India — Not getting car on time after booking on time

 rajeshkumaryadav on May 4, 2016
12.3.2016 we have the car to sahani motor company gokalpuri ..we when have booked the car they told us to wait for 4 to 6 weeks for vitara breeza..the tym is over they are still saying for wait it has been 8 weeks...we had visit to showroom many times they are not giving any satisfaction nd they are not even listening to us..they people you have booked the car before they got it till now ..this is not fair they are giving black money for delivery of car before the car date 50000 to 60000 for immediate delivery of car..the loan is approved nd we have given payment to sahani motor through bank..on...
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

Maruti Suzuki India — Fraud done by vice president

 parker jain on May 4, 2016
Respected Sir / Madam
Subject :- I was Ditched by V.P. Mr. Brij Talwar ( Saya Automobiles ) G.T. Kernal road.
Myself Mayank Jain owner of Maruti Suzuki Ritz car having no. DL8CAD 2292. I am a user of Maruti Suzuki cars since from last 20 years . This cars is my 6 car purchased from Maruti. I love the way Company Deals with Customers and after sales services . I always got my car serviced from Maruti Genuine Outlets.
But This time some other story comes and I want to bring in yours kind attention. I had given my car for routine paid service whereas my job card no . JC16001579...
Complaint comments  Read comments Complaint category Car Dealers

Maruti Suzuki India — Maruti ciaz rs

 pradeep11093 on May 4, 2016
It gives me great pain and agony to being to your notice that i the undersigned has purchased the new
>
Maruti ciaz rs for rs 10, 40, 814.00 and made the complete payment and was very much happy to buying such
>
A good car, which is nowadays maruti new successful venture, with such good facilities feeded in
>
Sedan.
>

>
Today i have taken the delivery as auspicious day and obtained the delivery at 10.30 hours on today.
>
Engine no 7111197, chassis no 180630. I was very much pleased by and we have travelled further...
Complaint comments  Read comments Complaint category Cars, Vans & SUVs

Maruti Suzuki India — My free servicing not done

 Hemant Kanojia on May 4, 2016
I had my first free service done in the month of Aug15 in Bhopal Jeevan Motors Later i got relocated from bhopal to hyderabad in Dec15 i went to your nearest service centre details mentioned above and wanted to get my second free servicing done there is came to know that in the system it is showing as 2nd servicing already done in Feb16 in Bhopal How is that possible when i got relocated in Dec15 itself i had to wait for almost 4 hours in the service centre and the personnel did not get the servicing done and insisted that i had to contact bhopal jeevan motors my question is who is responsible for...
Complaint comments  Read comments Complaint category Car Service Centers

Maruti Suzuki India — Highly unsatisfactory service of vehicle no. DL9CAC2591

 Apaerna Dutt Bhardwaj on May 3, 2016
I am writing this mail with huge grief and unsatisfaction after my service . Following were the major issues :-

1. Balancing and alignment
2. Highly expensive labour charges and parts charges
3. Improper cleaning
4. Depletion in average and Poor pickup post servicing
6. Long waiting hours

These are the common issues which I have faced every time whenever I got my service done from naraina service centre. These people can't get the job done right in one visit, if you can pull out my service records you'll observe that I always...
Complaint comments  Read comments Complaint category Car Service Centers

Maruti Suzuki India — Service and repairing my car swift dzire vxi

 Avtar Singh Kaviya on May 3, 2016
I myself Avtar Singh Kaviya I have onwer of swift dzire maruti car last sunday 24042016 i left my car for service and repairing which was demeged in accident but my dent and paint is very poor also service is poor zero marks my driver talk about therir service car was not washing and cleaned interir of dust
on the bumber of car some green marks found on the car....
Complaint comments  Read comments [1]Complaint category Banks

Maruti Suzuki India — Insurance renewal

 Anurag Shekhawat on May 3, 2016
Unprofessional behaviour of insurance agent ( Arun) of maruti suzuki vipul motors jhotwara.
I took leave from my office as the agent was to come to my home as per our telcon. He did not come that day and he asked he will come home the other day, so i took leave again from my office and he did not come again to my home inspite of giving all the directions and on asking the reason he uses false language on phone and ask me to bring my car to his office if insurance needs yo be done.
Please look into the matter as earliest as it may spoil my relationship with maruti suzuki....
Complaint comments  Read comments Complaint category Insurance

Maruti Suzuki India — Engine cease for swift dezire lxi

 Nitin T. on May 3, 2016
Hi,

My name is nitin tripathi from new delhi & i bought swift dezire(Lxi) from magic autoshowroom on palam dabri road in new delhi on 1/16/2016.

Vehicle no- dl1z - 7351

It is passed as commercial vehicle & is all india permit.

It has a retro cng fitment, which was done by the magic auto showroom itself.

On 4/28/2016 i recieved a call from my driver stating that the engine has been ceased.

I told my driver to tow the vehicle to magic autowork shop at mayapuri new delhi.

When i reached there it...
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

Maruti Suzuki India — Delay in insurance claim settlement of my car mh 04 gz 8192

 prashantk0684 on May 2, 2016
I mr. Prashant kadam living in thane (Mumbai), maharashtra from have purchased maruti celerio vxi mh 04 gz 8192 on my name from spectra motors ltd, thane on 01 st dec, 2015.
Recently in the month of 20th march, 2016 my car damaged in an accident. On same day i bought my car to spectra showroom with help of towing service and handover it to them.
I provide every detail of how accident took place and document to them for claim process. My car was covered under zero dep policy of icici lombard gen insu co. Policy no 3001/m1-03254417/00/000.
As per the telephonic conversation spectra...
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

Maruti Suzuki — Battery not working

 Mahesh Yadav LESA on May 2, 2016
Sir maine maruti suzuki ki swift dezire [ZDI] model car LKO me Dt 19-12-2015 ko kharida...dusre din se hi gaadi ki battrey 24 ghant me down ho jaati hai...gaadi start nhi hoti...service center walo ne chek karke battry down btate huye battry k show room jaane ko btaya...maine battrey shop pr sampark kiya lekin wo koi responce nhi de rhe...bole ki aap ne jha paise diye ho wha sampark kijiye...hm jimmedaar nhi hai, hm maruti ke gulaam nhi hai...mai nai car khareed kr k bhi musibat utha rha hu...plz help me for battry replacement...maine phle bhi aap ko cimplent kiya hai...lekin abhi tk kuchh nhi huwa...Car...
Complaint comments  Read comments Complaint category Car Service Centers

Maruthi Suzuki — Vitara brezza

 Achanta Suresh on May 2, 2016
I(Suresh) have booked maruti vitara brezza zdi+ dual(Red&black) on 14.03.1016 at varun motors in vijayawada and my booking number is sob15002853 with an execitive name tarun kumar and has given a waiting period of 8-10 weeks but till now no body has no idea when they are going to deliver my vehicle and no update at all about vehicle allotment. So, kindly help me regarding this issue with quick update....
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

Maruti Suzuki India — Complaint against dealer-marketing times, new delhi

 mohd786inam on May 1, 2016
Dear sir/ma'am,
I would like to bring your kind notice towards summary of incidence as follows-
-booked maruti swift dezire lxi on 9th feb 2016 at marketing times, gk, new delhi.
-on 22nd, have made part payments of rs1, 55, 000.
-vehicle was suppose to deliver by 26 or27 march 2016.
-loan disbursement of rs 3, 98, 000 happened on 31st march from icici bank
- first emi was debited by icici bank on 15th april
-i am still fighting for the delivery but number of excuses were made by them for failure to delivery.
- have written e mail to maruti...
Complaint comments  Read comments Complaint category Car Dealers

Maruti Suzuki India — Servicing

 Saiaqua on May 1, 2016
I have sent my Maruti eeco DL1LP 9552 to the service center at maruti sales and service C-119 naraina industrial area, phase-I, New Delhi for 6 times for the same problem of the vehicle being faulty that it itself shift from cng to petrol and vice versa.
the vehicle has been to the service centre minimum of 2 days each in the following dates with supervisor's name who serviced the vehicle:-

03/april/2016 Mr Dharmedra Kumar,
10/april/2016 Mr Parmeet Kumar Bill amount Rs 1089/-
15/april/2016 Mr Parmeet kumar Bill amount Rs 6113/-
25/april/2016 Mr Gagandeep...
Complaint comments  Read comments Complaint category Car Service Centers

Maruti Suzuki India — Very bad service support to customer

 nishant mondal on May 1, 2016
Maruti service is very poor no one is response to any complaints.
Now days so many peoples advice don't buy maruti cars company should abt it
Maruti using so poor quality horn system
So many people having same problem but company didn't thinks abt that and company not solving problems. I buy maruti's dezire tour in which get horn problem during first service i complaint to local service manager and adviser 3 times but not geting any response from service support.
I recommend many people don't buy maruti its worst in service...
Complaint comments  Read comments [2]Complaint category Car Service Centers

Maruti Suzuki India — Very poor maruti service coming

 Amol Kute on May 1, 2016
Maruti service is very poor no one is response to any complaints in cumin next day India's wristest company now days...
Now days so many peoples advice don't buy maruti cars company should abt it
Maruti using so poor quality gears boxes
So many people having same problem but company didn't thinks abt that and company not solving problems maruti give me foulty ertiga they not interested yo resolves the problems
I recommend many people don't buy maruti its worst in service...
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

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