Maruti Suzuki India Customer Care
Maruti Suzuki India Ltd.
Customer satisfaction rating: 1%
Submit a Complaint
3756
COMPLAINTS

Maruti Suzuki India Customer Care

Maruti Suzuki India Ltd.

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Address
1, Nelson Mandela Road, Vasant Kunj
New Delhi
New Delhi District
Delhi
India - 110070

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
270
112

Phone:
Phone:
+91 11 4678 1000
[Head Office]
269
124
269
124
47
24
29
12
29
12
30
13
26
11
12
2
22
15
16
11
10
8
1
0
11
10
0
0
6
6
1
1
1
1
+91 17 2305 8077
[Chandigarh]
1
1
+91 17 2278 0057
[Chandigarh]
1
2

Fax:
Fax:
+91 11 4615 0275
[Head Office]
+91 11 4615 0276
[Head Office]

Additional info
Contact Details & Offices

Feedback

Kolkata

L&T Chamber, 4th Floor, 16th Camac Street, Kolkata 700 017
Tel: +91 33 2283 5252, +91 33 2283 5253, +91 33 2283 5254, +91 33 2283 5262
Fax: +91 33 2283 5261

Ranchi
4th Floor, Rohini Complex, Opp. Hotel Apsara, Circular Road, Lalpur, Ranchi
Tel: +91 33 2283 5252, +91 33 2283 5253, +91 33 2283 5254, +91 33 2283 5262

Guwahati
403, Orion Towers, Christan Basti, Guwahati
Tel: +91 36 1234 0850, +91 36 1234 0140
Fax: +91 36 1273 4308

Indore
3rd Floor, Commerce House, 7 Race Course Road, Indore 452001
Tel: +91 73 1406 9382, +91 73 1406 9481
Fax: +91 73 1406 9382

Chandigarh
SCO-39-40, Sector 8-C, Madhya Marg, Chandigarh 160018
Tel: +91 17 2278 0057, +91 17 2305 8077
Fax: +91 17 2254 8234, +91 17 2254 8234

New Delhi
1, Nelson Mandela Road, Vasant Kunj, New Delhi 110070
Tel: +91 11 4678 1000
Fax: +91 11 4615 0275, +91 11 4615 0276, +91 11 4615 0291

Lucknow
B-1, Pick Up Bhawan (Ground Floor), Vibhuti Khand, Gomti Nagar, Lucknow 226010
Tel: +91 52 2272 0931, +91 52 2272 0934, +91 52 2272 1145
Fax: +91 52 2272 0931, +91 52 2272 0934

Jaipur
7th Floor, Pooja Towers 3, Gopalpura Byepass, Tonk Road, Jaipur 302018
Tel: +91 14 1511 8006, +91 14 1511 8007
Fax: +91 14 1511 8005

Chennai
7th Floor, Capital Towers, 180, Kodambakkam High Road, Nungambakkam, Chennai 600034
Tel: +91 44 2823 3051, +91 44 2823 3053
Fax: +91 44 2824 2059

Bangalore
202, 2nd Floor, Embassy Classic, Vittal Mallya Road, Bangalore 560001
Tel: +91 80 4112 0017, +91 80 4112 0018, +91 80 2212 7384, +91 80 2212 7385
Fax: +91 80 2248 4841

Cochin
2nd floor, Tutus Tower, NH-47 Byepass Padivattom, Cochin 682024
Tel: +91 48 4408 8400
Fax: +91 48 4233 3670

Hyderabad
Mahavir Chambers, Door No. 3-6-363 & 3-6-1/1 Chamber Bearing No. 101 & 102, 1st Floor, Liberty Square Stanza, Himayatnagar, Hyderabad 500029
Tel: +91 40 6672 9999
Fax: +91 40 6625 0102

Mumbai
602, Madhava Building, Bandra Kurla Complex, Bandra (East), Mumbai 400051
Tel: +91 22 2659 0478
Fax: +91 22 2659 0285

Pune
7th Floor, North Block, Sacred World, Wanowarie, Pune 411040
Tel: +91 20 2685 6041
Fax: +91 20 2685 6036, +91 20 2685 6040

Ahmedabad
211, Iskon Mall, Above Star India Bazaar, Satellite Road, Ahmedabad 380015
Tel: +91 79 4003 6660
Fax: +91 79 4003 6671

Plants
Gurgaon
Old Palam Gurgaon Road, Gurgaon 122015
Tel: +91 12 4234 6721
Fax: +91 12 4234 1304

Manesar
Plot no.1, Phase 3A, IMT Manesar, Gurgaon 122051
Tel: +91 12 4234 1304

View More Information...

Customer satisfaction rating
1%
Complaints
3756
Pending
35
Resolved
27
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

Maruti Suzuki India related photos (380)

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Maruti Suzuki India Customer Care related pictures (380)

Maruti Suzuki India Complaints & Reviews

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Maruti Suzuki India — Un satisfied for labour charge of paid service at sky automobile ,cuttack

 biswajit85.sahoo@gmail.com on Sep 30, 2016
Dear Sir/mam
As i today servicing my maruti suzuki swift (vxi) registration no-OR -05-AE-7343 at sky automobile cuttack . But i am severely unsatisfied with the kind of labor charges and other behavioral aspects of the service unit.
Job card no is JC16011912
chassis no is-394648
service type-Running repair

Please find the details on which i am heavly unsatisfied
1-suspension front remove and not check but charge- rs.580/-
2-caliper pin greasing -charge-525/-
3-wheel drum breaks cleaning -600/-

Kindly please follow this...
Complaint comments  Read comments Complaint category Car Service Centers

Maruti Suzuki India — Not Issued excise duty refund of commercial vehicle that i have purchased

 hitesh.29 on Sep 30, 2016
Dear Team
I have not received excise duty refund of my 4 commercial vehicles that i have purchased last years from competent motors i have submitted all realvent papers to sales executive after submitting all papers that particular executive left the job and i am suffering from last years . Vehicle detail Given Below
DL-1Y-E-4099
DL-1Y-E-4100
DL-1Y-E-4691
DL-1Y-E-4656
In the name SHANAESCHARAYA TRAVELS PVT. LTD
Regards
HITESH GROVER...
Complaint comments  Read comments Complaint category Travel & Vacations

Maruti Suzuki India — Maruti wagon-r vxi model

 jyotithapa on Sep 30, 2016
Power strring not funcitoning like a power steering. Its functioning like manual steering. I have visited three time to local maruti service centre . Engineers tried to resolve but after running some kilometer it becomes just like manual steering.
vehicle no: jh05az 7878
local service engineers tried to resolve three time but they could not resolve it permanently.
after some kilometer running it becomes again like manual steering
kindly help me to resolve the issue i am suffering since the beginning of purchase of this car....
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

Maruti Suzuki India — G.S kalsiwork manager sherpur at stan autos sherpur ludhiana

 devlis on Sep 29, 2016
My self mahesh aggarwal owner of vhichel no. PB-10-CN8596 mentally harassed by your employee mr. G.S kalsi. They take my car and commited me that they return me after two or three days.And they give my car back after one month.Secondly they take 15000 rs charges from me and give the bill of amount 8781rs. Sir please take a strick action against your employee and give me feedback as soon as possible.

Thanks
Mahesh agarwal
Ph no.9872524494...
Complaint comments  Read comments Complaint category Car Dealers

Maruti Suzuki India — Breakage of camshaft and subsequently other accessories

 jadhavsh on Sep 29, 2016
Regarding breakage of cam shaft of my vehicle ritz-mh14 da1619 (engine-chassis no-1656488-327247) purchased on 29th sept-2011.

Last week when i started the vehicle in parking, it suddenley stopped with a noise. i was notified by service adviser that cam shaft is broken and due to this other parts are also damaged. i was surprised to know that how come internal part got damaged which is well protected and not exposed to external damage. i still cant believe that such an important part has been failed. being an engineer, i knew that cam shaft is a critical part of the vehicle and which...
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

Maruti Suzuki India — My car work done without my permission

 Salahudheen Peerali on Sep 28, 2016
I have given my car for body work to am motors mannarkkad on 22/09/16, i told them the work under insurance claim completely they said we will mail to insurance company and tell u the details, and after one day i will called adviser he said surveyor told me to start work, and today i gone to collect my vechicle they said you have to pay 6000 rupees for work, i came to showroom
at 4 and i went 7.30 pm until that time i spend over there, , , they told me to come tomorrow the problem with am motors they have not said you won't get claim if they said that i will go to other dealer they have done...
Complaint comments  Read comments Complaint category Car Dealers

Maruti Suzuki India — Local parts installed during servicing

 sudesh193 on Sep 28, 2016
When I serviced my car Swift vxi for the third free servicing. It was done by Maruti autherized service station in narnaul (Shayam Auto Trade).They installed local(other company) oil filter. Due to that the engine block of the car got burst.
Now when we tried to avail our warranty option at the dealer workshop in rewari (Dinco 4 Wheelers), they rejected it on the basis of outside filter.So ultimately I have to get my car repaired by my own money when it should be covered by warranty and even the root cause of my problem is that oil filter for which the Maruti suzuki only is responsible....
Complaint comments  Read comments Complaint category Car Service Centers

Maruti Suzuki India — Car not received

 Chawlavarun on Sep 28, 2016
Dear sir,
I m Varun chawla residing in Gurgaon, as I already booked baleno delta 1.2 at Nexa Pasco Automobiles in sikanderpur gurgaon before 3 months . During booking as I already mentioned that there is my sister marriage in October. But before few days they called me and said wll give u the car at the end of sep16 but now when i called for purchase they refused to give and say wll give u in November.
Sir pls tell me one thing, can I change my sister marriage date for this .. If I wll not get the car it's very bad thing for me. Which is also not good image for u as u can understand...
Complaint comments  Read comments [1]Complaint category Car Dealers

Maruti Suzuki India — Paint and service

 rathorenahar on Sep 28, 2016
Dear sir meri breeza par sctrach hone ke kaaran technoy motors udaipur rajasthan me paint ke liye rakhi is par jo color kiya wo gatiya kwality ka hai aur puri fatak kharab kar di aur gaadi wash nhi nahi ki thi aur 6.30 bje mai jab gaadi lene gaya tab ek bhi banda gaadi dilever karne wala nhi mila aur gaadi pr koi kapda bhi nhi gumate aur pure service centre mai sare ek dusre par dalte hai kaam muje mere gadi par jo color hua us se mai satisfifaction nhi hua ath muje mera jo 5500 rupay refunded kre ya muje majbooran court mai jaana padega nahar singh rathore rj27 cg 2999 car number 9950522379...
Complaint comments  Read comments Complaint category Car Service Centers

Maruti Suzuki India — Wagon r cng stops in first gear

 Aneil RK on Sep 27, 2016
I purchased wagonr cng from hare krishna auto derails given below.
Dealer-hare krishna auto mulund
Invoice no-14000097 dt.10/07/2014
Chass no.738526, engine no.7366943
This vehicle is giving problem right from the second week i purchased. It stops in the first gear many times. Several times this problem reported to hare krishna but they could not solve this problem. Now they are telling me that this happens with every cng car.
The take this vehicle, keep it, they do something (Thats what they claim) and returned it back to me until i report problem for the next...
Complaint comments  Read comments [1]Complaint category Cars, Vans & SUVs

Maruti Suzuki India — Vitara brezza ZDI rear seat back headrest missing

 Suresh_tha on Sep 27, 2016
To
GM, Customer Care Cell,
Marutisuzuki Udhyog.

Sir, we have purchased Vitara Brezza LDi (O) on 05-Sep-2016 from M/s Kothari Wheels, Pune,
We have no words to appreciate the dealing of Kothari Wheels . For us they are one of the best dealers. First of all I would like to mention here that this is my first Maruti Vechicle .
The problem now which we are facing in our vehicle is that the rear seat does not have the head rest. It is pertinent to mention here that when we went to the above said dealers show room on 28-4-2016, we saw the Vitara Brezza which...
Complaint comments  Read comments [1]Complaint category Car Dealers

Maruti Suzuki India — Complaining about dealers and company for waiting to customer about their product

 Rajarayan2717 on Sep 27, 2016
Hi,
I am Rajkumar paliwal residing Udaipur Rajasthan and a regular customer of Maruti Suzuki
But when this time I want to purchase a car and wanna gift to my father dealers in Udaipur refuse ko give me car and said that their is waiting for 6 months to baleno
I really disappoint about the dealer answer and policy regarding company
The dealer always give an option to book a car with booking amount without any assurance to give me car on decided date
Now I have to decided to purchase Scorpio Mahindra product

I don't want to say but now if Maruti Suzuki...
Complaint comments  Read comments Complaint category Car Dealers

Maruti Suzuki India — Poor quality of alto k10 supplied by ambal auto, coimbatore

 rajeshchinnasami on Sep 26, 2016
I bought a alto k10, vehicle number tn37cp1282 from ambal auto from coimbatore., during feb 2016. With very less kms done, i tried to check the air pressure in my stepney., but surprisingly, i found the tyre in the stepney with out air pressure, on checking i found a screw in the tyre which cause puncture. How can a stepney supplied with screw in the tyre, i means they have fitted a used tyre on my car., i request maruti to resolve the issue...
Complaint comments  Read comments [2]Complaint category Cars, Parts & Vehicles

Maruti Suzuki India — Item missing after repair

 Muhammad Rashid on Sep 26, 2016
This is to inform that i lost my 32gb micro sd card from my car (Kl 28a 989) when i gave it for an accident repair at indus motors ranni, pathanamthitta, kerala. The card ws attached to the stereo. I enquired about it when i ws handed over the car. Since it was holiday for them, they said they"ll check with the garage people and let me know. But till to date i have not recived any reply. The showroom service head is now not even responding to my call....
Complaint comments  Read comments Complaint category Car Service Centers

Maruti Suzuki India — Continuation - pathetic level of service experience

 ravish25 on Sep 25, 2016
In continuation to my mail on 19th Sept' 16, its very unfortunate and sad to see that none of the officials at Maruti don't even have courtesy to revert back with any updates on complain. At least someone from Magic auto made an effort to call though that call was not at all with an objective to resolve the complain and was just an inquiry call post which i am still awaiting to hear from some one

Just want to put to your notice that during the time of submission of my car i was assured that there would be minimum time duration for car repair. I wasn't aware that for Maruti the minimum...
Complaint comments  Read comments [1]Complaint category Car Dealers

Maruti Suzuki India — Dealer asked for extra tax amount after complete payment was done

 Satakshi1 on Sep 25, 2016
I bought Wagon R on 13th Aug after making all the payments. On 28th Aug I got a letter from the dealer stating that state govt had issued a notice regarding increase in VAT from 14.5 % to 15% on 11 Aug. Also from same day onward 1% of extra road tax had been made applicable by the state government. So I was asked by the dealer to pay Rs 5237 more to accommodate this increase in tax even after i had completed all the payments on 13th Aug.

Though i made the extra payment, my concern is - if the government had increased the tax on 11th, it should have been a part of my invoice when i...
Complaint comments  Read comments Complaint category Tax Services

Maruti Suzuki India — Maruti suzuki wagon r

 alokyrajput on Sep 25, 2016
Respected senior authorities,
My father had bought maruti's wagon_r in nov'14 but due to his rare use of car, he asked me for its regular use. When i drove it, i found plenty of manufacturing or installation faults which is as below.

1) visibility issue in windshield (Front glass) and side glass in rainy days when a. C. Is on

2) theft alarm/sensor not turning off

3) music system has 4 (2front + 2 back) speakers out of which 2back speakers are not working

I visited plenty of service station mainly to turn off the alarm, but none...
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

Maruti Suzuki India — New car purchase but not complete gear working

 amjadkhan j pathan on Sep 24, 2016
Dear sir/madam,

I am purchase a new car, model swift zdi, having chasis no : b47656, engine no: 647825 from kataria automobile manianagr branch ahmedabad on dt: 01.09.2016 but not perfect gear working. car in under service last 3 days till date in kataria automobiles but he is not give proper answer regarding problem. so we are requesting you please co-operate this case.

Thanking you,

Amjadkhan j. pathan (ex. municipal councilor)
+91 9328784647...
Complaint comments  Read comments Complaint category Car Dealers

Maruti Suzuki India — Swift dzire/i am complaining about poor quality of pain used at maruti service station

 Shivam Kotru on Sep 24, 2016
Dear sir

This is to inform you that my vehicle visited at maruti workshop competent gazipur before 10 days for accident work and now the paint is chipping off from the rear bumper what sort of paint quality do u people use and every time you people need more time as per the promised time what do u think customer time value is 0.i want to talk to your regional manager to contact me...
Complaint comments  Read comments Complaint category Car Service Centers

Maruti Suzuki India — Broken tail light

 Sagar Singla on Sep 24, 2016
I went for car service at CM auto center chandigarh opp ellante mall and after reaching home I noticed that car tail light was broken. Attendent Mr Parveen knew this this thing that while serviceing by mistaken light got break... but instead of telling me they see off us from workshop very humbly... you all are buggers... never visit again at ur workshop and never suggest any of my frend to visit there....
Complaint comments  Read comments Complaint category Car Service Centers

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