Maruti Suzuki India Customer Care
Maruti Suzuki India Ltd.
Customer satisfaction rating: 1%
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3896
COMPLAINTS

Maruti Suzuki India Customer Care

Maruti Suzuki India Ltd.

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Address
1, Nelson Mandela Road, Vasant Kunj
New Delhi
New Delhi District
Delhi
India - 110070

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
347
149

Phone:
Phone:
+91 11 4678 1000
[Head Office]
317
146
317
146
66
25
39
14
39
14
36
15
17
3
27
13
31
20
22
14
7
6
11
10
10
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1
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+91 17 2278 0057
[Chandigarh]
2
2
0
0
1
1
1
1
+91 17 2305 8077
[Chandigarh]
1
3
1
10

Fax:
Fax:
+91 11 4615 0275
[Head Office]
+91 11 4615 0276
[Head Office]

Additional info
Contact Details & Offices

Feedback

Kolkata

L&T Chamber, 4th Floor, 16th Camac Street, Kolkata 700 017
Tel: +91 33 2283 5252, +91 33 2283 5253, +91 33 2283 5254, +91 33 2283 5262
Fax: +91 33 2283 5261

Ranchi
4th Floor, Rohini Complex, Opp. Hotel Apsara, Circular Road, Lalpur, Ranchi
Tel: +91 33 2283 5252, +91 33 2283 5253, +91 33 2283 5254, +91 33 2283 5262

Guwahati
403, Orion Towers, Christan Basti, Guwahati
Tel: +91 36 1234 0850, +91 36 1234 0140
Fax: +91 36 1273 4308

Indore
3rd Floor, Commerce House, 7 Race Course Road, Indore 452001
Tel: +91 73 1406 9382, +91 73 1406 9481
Fax: +91 73 1406 9382

Chandigarh
SCO-39-40, Sector 8-C, Madhya Marg, Chandigarh 160018
Tel: +91 17 2278 0057, +91 17 2305 8077
Fax: +91 17 2254 8234, +91 17 2254 8234

New Delhi
1, Nelson Mandela Road, Vasant Kunj, New Delhi 110070
Tel: +91 11 4678 1000
Fax: +91 11 4615 0275, +91 11 4615 0276, +91 11 4615 0291

Lucknow
B-1, Pick Up Bhawan (Ground Floor), Vibhuti Khand, Gomti Nagar, Lucknow 226010
Tel: +91 52 2272 0931, +91 52 2272 0934, +91 52 2272 1145
Fax: +91 52 2272 0931, +91 52 2272 0934

Jaipur
7th Floor, Pooja Towers 3, Gopalpura Byepass, Tonk Road, Jaipur 302018
Tel: +91 14 1511 8006, +91 14 1511 8007
Fax: +91 14 1511 8005

Chennai
7th Floor, Capital Towers, 180, Kodambakkam High Road, Nungambakkam, Chennai 600034
Tel: +91 44 2823 3051, +91 44 2823 3053
Fax: +91 44 2824 2059

Bangalore
202, 2nd Floor, Embassy Classic, Vittal Mallya Road, Bangalore 560001
Tel: +91 80 4112 0017, +91 80 4112 0018, +91 80 2212 7384, +91 80 2212 7385
Fax: +91 80 2248 4841

Cochin
2nd floor, Tutus Tower, NH-47 Byepass Padivattom, Cochin 682024
Tel: +91 48 4408 8400
Fax: +91 48 4233 3670

Hyderabad
Mahavir Chambers, Door No. 3-6-363 & 3-6-1/1 Chamber Bearing No. 101 & 102, 1st Floor, Liberty Square Stanza, Himayatnagar, Hyderabad 500029
Tel: +91 40 6672 9999
Fax: +91 40 6625 0102

Mumbai
602, Madhava Building, Bandra Kurla Complex, Bandra (East), Mumbai 400051
Tel: +91 22 2659 0478
Fax: +91 22 2659 0285

Pune
7th Floor, North Block, Sacred World, Wanowarie, Pune 411040
Tel: +91 20 2685 6041
Fax: +91 20 2685 6036, +91 20 2685 6040

Ahmedabad
211, Iskon Mall, Above Star India Bazaar, Satellite Road, Ahmedabad 380015
Tel: +91 79 4003 6660
Fax: +91 79 4003 6671

Plants
Gurgaon
Old Palam Gurgaon Road, Gurgaon 122015
Tel: +91 12 4234 6721
Fax: +91 12 4234 1304

Manesar
Plot no.1, Phase 3A, IMT Manesar, Gurgaon 122051
Tel: +91 12 4234 1304

View More Information...

Customer satisfaction rating
1%
Complaints
3896
Pending
35
Resolved
28
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

Maruti Suzuki India related photos (397)

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Maruti Suzuki India Customer Care related pictures (397)

Maruti Suzuki India Complaints & Reviews

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Maruti Suzuki India — Improper functioning of the Gears and the Gear Box

 Shouray on Dec 10, 2016
On the June 5th, 2016, I purchased the Maruti Suzuki Swift LDi from the D.D. Motor, Wazirpur, Delhi. After 3-4 months of purchase the car started giving problem in putting up the gears. All the gears started functioning improperly and struck in between. After many repeated visits at the service station they just called and the mechanic and asked to check. He took 5-6 minutes and says that it's fine now. But after the single drive the same problem occurs again and again. I even asked them to keep the car and inspect it properly but no response from their side. It's not been an year that the new car...
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

Maruti Suzuki India — Service issue - late service

 Mazhar Saifi on Dec 9, 2016
Dear Sir,

Maine aapki company ki ek car, jiska model Breza bitara zdi+ aur registration number UP93AV0888 h, ko date 12.08.2016 ko Gajiabaad ke ek showroom se kharidi thi.

Main date 04.12.2016 ko Jhansi se kanpur ja raha tha tabhi Orai se 19 km door Aata ke paas Jhansi - Kanpur highway par mere car ke belt toot gayi aur durghatna hote hote bachi. Is time mere saath meri family bhi thi aur shaam ka time tha. Kadak sardi hone ke reason se highway par kohra tha. Jab maine toll free par call kiya jiska complaint number 1062791 h, parantu mujhe 1.5 hour tak koi service...
Complaint comments  Read comments Complaint category Car Service Centers

Maruti Suzuki India — Parts not available in the market of ciaz

 mahesh grover on Dec 9, 2016
I have Maruti Make HR-26-Y-0077. Elbow Plastic make under collant box is not available in the market and battery is also not available in the open market. Timing belt is also not available. And kindly let me know what is the meaning of 1 year guarantee + 3 years warantee. Due to shortage of these my car is with M/s. Prem Motors Mahipal pur since last 5 days. Yours is a brand name in the market of india. if parts will not be availble people have to suffer more and more.

Nidhi JIndal
9811165282...
Complaint comments  Read comments Complaint category Car Service Centers

Maruti Suzuki India — Big amount for small service

 STEPHEN HARRY Jatni on Dec 6, 2016
I have given my car maruti Swift VDi (Regd No. OD-02 Y 4700) purchased on 17/09/2016 to sky automobiles, patia, bhubaneswar after sevaral mobile call if your vehicle completed 20, 000 KMS. come immediately for service over pressure on my registered mobile phone every day finally I took my swift car on 06/12/2016, for simple changing of engine oil, wheel balanced and charged me hug amount of Rs.7000/- with bad behaviour and mentally harassed torched. if you take it easy I will flash the same in local news against patia maruti service station for claims. thank you...
Complaint comments  Read comments Complaint category Car Service Centers

Maruti Suzuki India — Exchange bonus and valuation of old car

 SUBE SINGH JAKHAR on Dec 6, 2016
आदरणीय श्रीमान जी
आज मैं फरीदाबाद मे fair deal cars pvt ltd मे swift desire कार खरीदने
गया जहा पर मुझे कार की कीमत 616629/-बताई जिस पर 20000 /- रुपये की छूट कंपनी की तरफ से तथा 25000 /- exchange bonus बताया
मेरे पास अभी santro gl 2012 दिसम्बर मॉडल कार है जिसकी मार्किट में कीमत लगभग...
Complaint comments  Read comments [1]Complaint category Car Dealers

Maruti Suzuki India — Maruti celerio CNG service and assembly problem while servicing.

 pradipwankhade on Dec 6, 2016
I purchased Maruti celerio CNG from Kothari wheels Vimannagar Pune on 21 st March 2016 having defect in wind right glass fitting. this defect of wind glass informed Kothari wheels Vimannagar whithin three days but they didnt taken any action after a several follow up (10-15 times).
At second servicing faced problem of cleaning and hand brake. Also faced problem of cleaning and assembly problem of AC Air filter fitting.
I was very unhappy and harassed with kothari wheels and Maruti suzuki service....
Complaint comments  Read comments [1]Complaint category Car Dealers

Maruti Suzuki India — Bluetooth cord of music system found in broken condition

 Bhende Vijay on Dec 6, 2016
Desr Sir,

I have a Maruti Suzuki Car owner when my car handed over to Wardha workshop that time music system of Sony make with bluetooth was attached in my car but, at the time of car delivery after maintenance/repairs I inspect the all accessories of my car and noticed bluetooth cord found in broken condition. I raised the complaint immediate to Mr. Gajanan those who handed over my car & explain him about my losses. He told me that he is not responsible for the same and asked me you directed to Mr. Rahul who supervised your car at the time of maintenance.
The same complaint...
Complaint comments  Read comments Complaint category Car Service Centers

Maruti Suzuki India — About rohan motors dehradun

 Nadim Ul Islam on Dec 6, 2016
I have given my vehicle to rohan motor Dehradun on 14 nov 2016 the vechicle was damage from back but yet not complete my vehcle .as i was recevied call from rohan motors today that ur vehicle is ready but when i visited i was found that the behavior of employees are not good and the vehicle is not up to date the following complain are their
1.bumper fitting is very bad
2.colour finishing and matching is not perfect.
3.Vehicle is not washed .
So kindly give ur concern to my vehicle no.uk07 bk 0117 shift desire
Thanking u
Mehtab ali khan...
Complaint comments  Read comments Complaint category Car Dealers

Maruti Suzuki India — Very poor service by abt maruti, ambattur chennai

 ravikumarpv on Dec 6, 2016
Hi,

Very poor service ABT Maruthi Ambattur. I gave my car for service on 05th of December. The car has been delivered with poor condition. Car driver took the vehicle from my home at 9.00 AM and it has been delivered by 2.00 pm.

1. No signs of Car was done...
2. Footmats, tyres was not at all polished
3. Not sure oil change was done by the way it is looking.
4. Charges are very high... Quality of service is very poor

My car details: TN12 J 5967/ Venkata Ravi Pokuri...
Complaint comments  Read comments Complaint category Car Service Centers

Maruti Suzuki India — Resolution of problems in my car

 keyur sanghavi on Dec 6, 2016
I have given my SX4 Car GJ-5-CP-115 for service to Kiran Motors Ltd. Adajan, Surat on 09.09.2016 with following complaints :
1. Remote is not working of Car Loack
2. Glass of Driver side mirror (side mirror) is to be fixed since it was broken.
3. Head Light lamp of left side is to be replaced since it was not working.
I have received my Car back on 09.09.2016 with the solution of only 3rd problem. I have paid Rs. 5, 147 by cash on 09.09.2016 as per Invoice no. BR16010203, Job Card No. JC16014707. Immediately I had called the SA Rakesh Santoshbhai More on his Mobile No....
Complaint comments  Read comments [1]Complaint category Car Service Centers

Maruti Suzuki India — Not providing any kind of customer satisfaction

 Karan Raj Singh Rajawat on Dec 6, 2016
Last night my maruti suzuki swift dzire was involved in an accident it ran over a divider, today morning i called prem motors showroom from where i bought my car, it's been 3 months. They told me that they don't have any toeing facility and i will have to pay for it. And in the last 3 months they never provided me my rc of the car, they just told me the vehicle number and handed it over to me. Now they are asking for a copy of the rc. That's why i would like to file a complaint against prem motors gwalior....
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

Maruti Suzuki India — Complaint against gearbox

 Mohammed Imshad on Dec 5, 2016
Dear sir/madam:i purchased a new maruti swift dezire on 2014 august.. The car is 17k runned but now im getting a problem againt the sound of the car... When i went to the nearest showroom of maruti they were saying tat the car is having the problem in gear box... The cost will b around 13k... But how is ut possible... Cz its only 17 k runned ad uts getting a prblm too soon... I kindly requst u to solve my d prblm witoany cost..., thank u....
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

Maruti Suzuki India — Towing

 Arun Sinh on Dec 5, 2016
My name is Arun sinh from Gujarat and I have swift car with GJ06DG4113 registration number. My car was damaged due to the accident on 3rd dec around 7:30 pm on Kalol-Shamlaji highway in Gujarat. I called on customer care number for towing service and complaint has been accepted and registered. Complaint id is 1062529. Customer representative told me that please wait for 10-15 mins, I have forwarded details to local maruti authorised dealer for towing help. They will call back to you in 10-15 mins.

If you can't believe I passed whole night on highway, there was around 12 degree temp...
Complaint comments  Read comments Complaint category Car Service Centers

Maruti Suzuki India — Not proper work done by Spectra Motors, chembur, Mumbai

 chetansane on Dec 5, 2016
My car MH 04 CM 3075 is give to above workshop for accident claim and overcoat. The work is not satisfy. As per the commitment is not given in time, After 1 month overcoating the cleanings work is not done properly. Fittings of parts is not proper manner and it's to sound not to smoothly drive the my car. After delivery twice i visit workshop but my problem is not solve.
Please look into matter and goodwill of the co.

thanking you

Chetan Sane
9987077683...
Complaint comments  Read comments Complaint category Car Service Centers

Maruti Suzuki India — Poor Vehicle Service - -Wagon R LXi Reg No-MH12GR3869

 graghuram on Dec 5, 2016
I have got my Wagon R vehicle bearing Regn No MH12GR3869, serviced on Dt 15/10.16 at M/s Chowgule Industries Pvt Ltd-Katraj Bypass Road, Ambegaon, under Job card no : JC16018003 .

The service was very poor and not up to my expectations even after payment of Rs 7714 . The Clutch release was not smooth and needs to be released slowly and 1st and 2nd Gears are shifting Hard .While climbing the slopes this is creating issue . The break play was also more and taking time to apply the breaks .

These are not the conditions before vehicle was handed over to them for service...
Complaint comments  Read comments [1]Complaint category Car Service Centers

Maruti Suzuki India — Rjo6cc6133 eeco 5 str with a/c repairs under nil dept cashless insurance

 rahul kogta on Dec 5, 2016
Humari car ka accident september 2016 ko ho gaya tha jo ki lohia automobiles, ajmer road, bhilwara(rajasthan)-311001(authorised
dealer) par se hi the new india assurance company ki nil dept cashless insurance policy thi. Abhi car ko thik huye 1 mahine se upar ho gaya par lohia wale na tho hume car de rahe hai aur alag se rs 14000 ki demand kar rahe hai. Humne unse is ka invoice aur items details mangi vo bhi unhone nahi di kaha ki insurance aur estimate ka difference customer ko dena padega uska alag se koi invoice ya itemwise details nahi milegi....
Complaint comments  Read comments Complaint category Car Service Centers

Maruti Suzuki India — Services of car

 Nirav Bhuva on Dec 3, 2016
Not servicing car properly and they treat their coustemers like beggers. No washing, no wheel alignment, no cleaning inside the car ...means no service at all...just we have to give our car for 4 hr and they will give back, as same it is...it feels like I have sold car ...and I have to do service ...I experienced 4 time ..this type of situation...last time on 3/12/2016...
Complaint comments  Read comments Complaint category Car Service Centers

Maruti Suzuki India — Poor Quality of Goods, Maruti Suzuki Swift LDI(O)

 abhi12721 on Dec 3, 2016
I have purchased the Maruti suzuki swift ldi (O) on June 1 2016 friendly motors (India) Pvt. Ltd. Mysore. Till now the car has several complaints but no one has turned up to repair it properly. I have driven 7700 km till now. Y other model cars in swift variants are good. Turbo and low pick up not working properly and given so many times for service station but they are saying your car is good. All the doors are having noise, front steering and whole dashboard is having vibrations and noise. They had changed the wheel caps when I had given to service but in return if I ask them to replace they will...
Complaint comments  Read comments Complaint category Car Dealers

Maruti Suzuki India — Misbehaviour Men

 Bijo Thomas on Dec 2, 2016
Will the piston of the desiel Swift engine get damage when we give acceleration above 3000rpm. When the vehicle undergo pollution test more smoke and sound came from the engine. The owner of the vehicle called the road assistance of Indus Vattappara Trivandrum, Kerala. A mechanic name Ajmal came and he knows nothing about the vehicle. He came in an Omni (Indus motors car) and it break down. Then he call a local mechanic to solve the problem. Thousands of people where watching and laughing at him. The Swift is still on the road without locking. Finally he( Ajmal) said to the customer is that the...
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

Maruti Suzuki India — Miscommunication regarding delivery and delivery status unknown

 Sammy Chanda on Dec 1, 2016
I had booked a brezza zdi in august this year and have received an email on 16th nov from maruti that the car would be delivered soon. I had been abroad on work that time and upon speaking to the executive, he confirmed its delivery on 30th november.

I had been in touch with the executive shailendra who was looking after my booking and he committed to deliver on 30th nov. Accordingly i returned back to india. However, on 29th nov night, he reached out saying that the car has not reached the dealer. Since then there has been no communication whatsoever from him or anyone from vipul...
Complaint comments  Read comments Complaint category Car Dealers

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