What happened to my laptop???????? It's been half a month already since I sent it for service, but until now, there's still no news. It's really disappointing that I'm encountering such problems like these. I bought a brand new laptop for the reason that i urgently need it and i don't want to catch miserable headaches with second-hand units, but i was greatly dismayed coz the one the one that was given to me was deffective... I sent it back to the store where I bought it, but they were not able to fix it, i sent it back over and over again (3x) but still same problem occured until they advised me to send it for service. So I did it, and they promised me that they will finish it in 8-10 days, so I believed! But until now, since March 1, still it wasn't repaired, and its pissing me off, calling them from time to time, promising me that they will give me feedback as soon as possible but never heard about it afterall! Now everything was ruined! I was supposed to leave for vacation last March 7 and bring this laptop for my mother as a present for her birthday but i wasn't able to do so coz my laptop is still under repair! I moved my flight and re-booked it to March 13, but still no news from you! I'm really really DISAPPOINTED, if i only knew from the beginning that your products are like that, I should have chosen another brand and not this ACER which gave me sooo much headache! So please inform me how many decades should I wait more before I can have my laptop coz u kept on promising me that you'll give me feedback and I waited... and I'm really really mad that I didn't get any ring from you!
Please be concern with customer's feelings! Don't promise if you can't make it! Don't sell deffective goods! Check the quality of your products coz it's really a waste of money and a waste of time buying it!!!
I assure that i won't make the same mistake again of buying this crazy product!!
Case Number : 422541 Was this information helpful? | 
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