[Resolved]  Acer / Aspire 5742g — loudspeaker not working

Address:

Virudhunagar, Tamil Nadu

The speakers my ACER Acer Aspire 5742G is not working properly but i can hear the music through the head sets. I have bought laptop last month in UAE with international warrenty. Now i am currently in rajapalyam, tamil nadu, india.
Yesterday i have spoken to the acer customer care executive for the service of laptop in the nearby service center. But they informed that for the free service (laptop is in warrenty period) i have to take it to delhi or bangalore, otherwise i have pay the service charge.
The above cities are far away from my location it is impossibe to go there for the service. Madurai or thirunelveli are the nearby cities for my location where there are acer service centers but they are asking for the case id for the complaint, but your customer care executive i have spoken with refuse to register the complaint.
since my laptop is in warrenty period i like to take only free service. So register the complaint against this issue and give the proper solutiion for this problem