[Resolved]  ACT Fibernet — ACT BB IS FRAUD BB

Hi,

I have got a new Act BB connection on 22/06/2013.

Name :Nitin Chinnannavar
Acc No :412315

I have been clearly told by Marketing executive Mr Ramachandra that my connection is a post-paid and I have confirmed it more than thrice. I have the document which says its a post-paid connection.

Now, all of a sudden within 10 days i get to know that ACT has changed my post paid plan to pre-paid and i am asked to pay advance rental for next month.

My question here is who has authorised ACT BB to change my plan from POST PAID to PRE-PAID...even IF IT WAS DONE I WAS NEVER INFORMED ABOUT THE SAME!!!

I WILL NOT HESITATE TO VOICE OUT MY CONCERNS ON ONLINE CONSUMER FORUMS IF MY CONCERN IS NOT ADDRESSED SUITABLY!!!

I WOULD EXPECT MY CONCERN IS ADDRESSED AT THE EARLIEST
ACT BB IS NOT EVEN BOTHERED TO RESPOND TO MY COMPLAINT NOR READY TO TAKE ANY COMPLAINT FOR THE SAME!!!

WHEN I HAVE PAID MY RENTAL OF 1560, WHILE TAKING CONNECTION IN ADVANCE WHY SHOULD I AGAIN PAY 1500 WITHIN 10 DAYS OF TAKING CONNECTION???

Hello,

We apologize for the issue you are facing. Thanks for sharing your customer ID or registered contact no.with us. Our team will get in touch with you ASAP. We will make sure that the problem will get resolved at the earliest.

Regards,
ACT Broadband

STOP THE CRAP AND DONT TRY TO FOOL AROUND GIVE ME THE TIME WHEN UR GOING TO CALL ME!!! I HAVE POSTED THIS POSTED ON ALL POSSIBLE FORUMS TO LET PPL KNOW HOW ACT BB IS CHEATING!!!

ACT BB IS CHEAT AND FRAUD I WILL ENSURE THAT ACT BB WILL PAY FINE FOR CHEATING AND LYING TO ME!!!

ACT BB IS A FRAUD AND CHEAT TELL ME WHEN UR GOING TO CALL ME GIMME THE TIME !!!

ACT BB IS A FRAUD AND CHEAT TELL ME WHEN UR GOING TO CALL ME GIMME THE TIME !!! ACT BB IS COLLECTING MONEY AND CHEATING ...I WILL ENSURE PPL KNOW ACT BB IS A FRAUD COMPANY AND STOP PAYING FOR UR CRAP...I WILL ENSURE ACT BB WILL PAY FINE FOR FRAUD

LOOKS LIKE EVEN THE NODAL TEAM IS A PART OF THIS FRAUD SCHEME!!! FIRST MARKETING GUY WILL LIE AND THEN ITS NODAL OFFICER MR KIRAN'S TURN!!!

MR KIRAN KUMAR JUST TO REMIND U THAT WE HAD CONVERSATION ON 8 SEP 2013..U HAD DISTURBED ME ON A SUNDAY TO TELL ME THAT ACT BB WILL RESOLVE THE ISSUE BUT LOOKS LIKE YU HAVE SHORT TERM MEMORY!!!

IF MY CONNECTION IS INTERUPTED DUE TO ANY REASON THEN I AM NOT ONLY GOING TO ENSURE ACT BB GETS -VE PUBLICITY BUT ALSO ENSURE NO 1 IN MY LOCALITY OPTS FOR ACT BB
ALSO DONT GIVE 5 STAR RATING TO ACT BB IT DOESNT EVEN DESERVE 0.5 STAR RATING

Hello,

The above mentioned grievance has been addressed & resolved. Please feel free to get in touch with us on[protected] or write to us at [protected]@acttv.in if you have any queries. Thank you for your cooperation.

Warm Regards,
ACT Broadband

NO THE GRIEVANCE IS NOT ADDRESSED OR RESOLVED!!!

Y ARE U LYING??? WHAT HAVE U DONE TO RESOLVE ???? WHO HAD CALLED ME FROM ACT BB CAN U TELL THE NAME OF PERSON N TIME ????

STOP PRAISING ACT BB URSELF BY GIVING 5 STARS!!! ACT DOESNT EVEN DESERVE -5 * !!!

ITS LIKE "DONKEY PRAISES ITS OWN TAIL"
ACT BB EMPLOYEES POST FAKE REVIEW ABOUT ACT PRAISING ITS SERVICE N SPEED!!!

ACT BB EMPLOYEES ARE POSTING REVIEW PRAISING ACT BB SERVICE AND SPEED!!!
THESE ARE FAKE REVIEW, JUST TO FOOL PPL...
Y U GIVE 5* RATING WHEN U REPLY??? DO U DESERVE ATLEAST 1 *????

wifi not working

It has been 11 days since the internet cable and router is given to us, till now the wifi does not work ??????? this is in spite of registering with your customer care several times?