Comments
Internet Broad band connection by Youtelecom — refund of connection renewal fee or activation of account
Youtelecom is a big name in Internet providing sector but I feel they are cheaters . I had very bad experience with these people. I renewed my broad band account 101732 by making online payment of Rs 838 / on 02-09-09. But the service providers disconnected the services instead of renewing the same. Now when I approached them atleast for refund of fees they are neither refunding my fee amount nor respoding. It is very painful experience.I am a senior cittizen . No consideration even after several phone calls. Now the officer Mr Subhash is even not answering my phone. I am facing the same problem. I also went for 6 moths subscription the marketing person Mr. Alikhan [[protected]] told that it will be done in 3 days. On third day I call him up and ask about it he tells me person will come to your home at 5PM no one visits same story is repeated next day. Then I file up complain with customer care [2582408] and the tell me we will get back to you in 24hrs. 24hrs pass by and no one calls back. I again try Mr. Alikhan and he promises me to call back in 30min but no one ever calls back. Many a times their phone rings but no one picks up and at times it is switched off to avoid customers.
This is ridiculous service and if this is at start what should one expect when they have our money and subscription for 6months.
This is ridiculous service and if this is at start what should one expect when they have our money and subscription for 6months.
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+91 91 2121 2121
+91 72 8899 9999
Golden Heights, 59th "C" Cross, 4th “M” Block, Rajaji Nagar, Bengaluru, Karnataka, India - 560010
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YOU TELECOM broadband internet connection — Non activation of connection , non refund of fees paid
My broad band home user connection under account no .101732 from youtelecom was disconnected by the Co without any valid reason or notice though I paid on line the renewal fees of Rs 838 on 2-09-09. The Co is not respoding even after several times cotacting them on phone. Just they say that your refund is under processIt is just non ethical business attitude