[Resolved]  ACT Fibernet — internet service provider

I am a private employee working in Hyderabad. I have taken broad band internet connection from the firm beamcablsystem.in, who is a service provider at my residence. The connection was taken in june2011 with a special offer of free symantic Antivisus CD (Valid for one year),

Now the firm says they will give only trial version. There is no proper response from them. I even get a rough reply from the call centre some times. Secondly the connection is very slow. The band width is less than what is promised. No technician comes for clarification or test or rectification. The company service is very poor. I have paid 1000/- in advance. I request you to kindly see that the firm corrects the connection, gives me symantic anti virus CD as promised. I have receipt of bill paid to them.