Address: | Hyderabad, Andhra Pradesh |
My Address is LIG 183 KPHB. I have paid 3300 foe a six months internet connection plan on 1st june 2011. I was first told that as there is no set up box nearby, it'll take 7 working days to get the connection. After repeated phone calls i got the set up box on 18th june 2011. I was again assured that the user id and the password will be communicated to me as an SMS to my mobile number with 48 hrs. After waiting for another 7 days i logged a complaint via phone and got a ticket number # 2454691. A person called up at 2 pm asking me if i am at home (inspite of me telling everytime that i'll be available only on saturdays and sundays). He said He'll call me in the evening by 7 and closed the ticket. It is Saturday today and there is no sign of any call or connection. On calling [protected], it keeps me on hold for minutes together without any one responding the call. I called up MANI, the girl who has collected cheque from me on [protected] repeatedly but of no use.
I am left blind regarding Rs 3300 which i have paid a month ago. Was this information helpful? |
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