Aircel — MNP: No incoming form any AirTel No.

Address:Howrah, West Bengal

Dear Sir,

I changed to Aircel from Idea on 18-05-11 and from the very beginning I can’t receive any phone call from AirTel. After so may complaints and request it was solved after 10-12 days. But it is again stats on 06-06-11 and still now.
At this situation I don’t know what to do, I can’t throw my SIM because this number is so important for me that’s why I need for a MNP. Please suggest me what to do ASAP. Some information is given below:

• My Aircel No: [protected]
• Area: Kolkata
• Previous Operator: Idea
• Approved Porting date & time in Aircel: 14-05-11, 22:00:00
• Actual Date of Porting:[protected]in between 14-05-11 to 18-05-11 my incoming call stopped and caller listen This is invalid no.)
• Problem: No incoming from all AirTel Number and caller listen “This is not a valid number”
• Sample AirTel number: [protected], [protected], [protected], [protected]
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Comments

Dear Customer,

We regret the inconvenience caused to you. This is to inform you that your concern has been escalated for a resolution.

We assure you that we are committed towards resolving your concern.

Regards
Aircel Social Media Team
How many times I have to face this same problem? Basic criteria of a mobile phone is to incoming and outgoing, but your company can't fulfill that. From the very beginning I suffered in same problem and after 10-12 days it was solved and after a week it starts again ! Why Sir ?
Dear Customer,

We have escalated your concern and our team is working on the same with priority . kindly give us some time to get back to you .

Regards
Aircel Customer Service Team

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