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Aircel Customer Care

Aircel Business Solutions

2nd Floor, Building No. 10A
DLF Cyber City, DLF Phase II
Gurgaon
Gurgaon District
Haryana
India - 122002

Customer Care Phone Numbers and Contacts

Phone:+91 124 476 5000
 +91 40 6554 1234
 +91 97 1609 9999
 +91 88 9204 1111
Fax:+91 124 429 0524
 +91 11 2699 0095
 +91 22 4260 6070
 +91 20 4140 6699
No.8-2-681/3A & 8-2- 681/3,
Lakshmi Cyber Centre, Road No.12,
Banjara Hills, Hyderabad - 500 034

A44, Mohan Cooperative Industrial Area
Near Haldirams, Mathura Road,
New Delhi – 110 044

69/1, Golden Millennium 4th Floor,
Millers Road, Vasanth Nagar,
More...
 
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Aircel Complaints & Reviews

Aircel - SMS out going barred

User
 Rajasekaran.M on Apr 23, 2014
My Aircel number : 9578641114 ( Post Paid ) I am unable to send sms from this mobile number. SMS service has been barred because of some one requested that am sending promotional messages. But am sure that I have not send any promotional messages. Even though I have not send any promotional messages to unknown persons my SMS outgoing services have been barred. Please do the needful and release my SMS out going services....
Complaint comments Read comments Complaint category Employees

Aircel - balance deduction for 7502448844

User
 Bobin G Rovio on Apr 23, 2014
Hai sir..my number is 7502448844, from my main balance 21 rs has been deduced for using internet on 23/4/2014 between 9 a.m to 11.55 a.m, , since i have avail internet booster of remaing 338MB which expires on 30/06/2014.regarding this issue i have contacted customer care (voice call) but they are not responding..kindly refund my balance.i have the same same problem before 2 yrs..nw it is being again occuring.....
Complaint comments Read comments Complaint category Mobile Service Providers

Aircel - Non activation of sim

User
 sandip214 on Apr 22, 2014
Non activation of of my aircel sim since 15.04.2014. Respected Sir. Since last tuesday, I had taken aircel sim how ever after my pursual, they returned my documnets stating to submit separate documents.Than I had submitted the docs as suggested by them. But even after 4 more days, my sim has not been activated. While asking to doc centre they replied the concerned authorised agency have done mistake, thats why rejected. Moreover they are harassing me no of times.Under the circumstances i Have no option other than to apply in cosumer forum.Requested for needful action. thaking you regards sandip...
Complaint comments Read comments Complaint category Employees

Aircel - Aircel Postpaid security deposit not refund.

User
 Naresh Jampani on Apr 22, 2014
Dear Sir, My mobile no is 9700 000 578. Using number portability, I had changed from AIRCEL to AIRTEL in Jan 2014. At that time I had visited AIRCEL store and cleared all my dues and asked them to return my deposit, they said you will get that with in 30 - 45 days through post. But till the date I had not received my security deposit which I was paid at the time of purchasing the card/connection. I want my money back. Please do the needful... Name : Naresh Jampani Alternative number: 9966 7366 41 State : Andhrapradesh City : Hyderabad Country : India Mail id : 39naresh@gmail.com...
Complaint comments Read comments Complaint category Mobile Service Providers

Aircel - complaint regarding non working of aircel net

User
 pooja1234567890 on Apr 21, 2014
i have recharged my number 9807269614 for rs98 data card on 19/04/2014
but my net is not working since then
i have called customer care twice but still net is not working
so i request immediate neccessary actions to be taken regarding it so that net starts working...
Complaint comments Read comments Complaint category Internet Services

Aircel - Complaint against balance

User
 dpchinthala on Apr 21, 2014
Dear Sir,

On 18-4-2014 I have received a message from aircel costumer
care like as follows (Hi, Get Rs 50 extra on your first recharge on a minimum
value of Rs 100 above. Valid only @ www.aircel.com/mobile
recharge. Offer valid till 21st April 2014)

After receiving above message I have done recharge with 120
Rs through www.aircel.com/mobile recharge
I have received only 120 Rs but I have not received extra 50 Rs. They have
cheated me please do the need full to me at the earliest


Durga Prasad
Complaint comments Read comments Complaint category Telecommunications

Aircel - Please deactivate video talkies 5 service for urgently basis

User
 VINOD SHARMA KUMAR on Apr 21, 2014
Sir
Please deactivate aircel video talkies 5 from my aircel no. It's automaticaly activated and already rs. 20 deducted, even customer care executive don't know what to do.So please return my deducted amount other wise i am not using aircel service in future.For urgently basis
9782859289
Rajasthan...
Complaint comments Read comments Complaint category Banks

Aircel - Harassment even after paying the final settlement

User
 Saikrishna Tanguturu on Apr 21, 2014
Dear Sir, I have disconnected my mobile connection with Aircel(7299033151) on 15/07/13 and paid my final settlement amount too in the same month billing cycle date. After that I stopped using the number too. Even after my disconnection they are going on generating bills for every month. If I mail to there billing team regarding why they are generating bills even after my disconnection, I didn't received any response from that company. And today (21/04/14) they are calling and saying that if you don't pay the bill amount Rupees 1900, then we will file a case in Delhi high court. And also saying...
Complaint comments Read comments Complaint category Mobile Service Providers

Aircel - Aircel is a fraud company. Government should take some action immediately

User
 ivanserix on Apr 17, 2014
Aircel is one of the most fraud companies I have ever came across. Never gives service after taking money from you. Their own IVR will not recognize your no. and keeps telling " This is not a valid Aircel no." Most recent incident being, I recharged with Rs 255 to get 2B 3G data for 30 days. Got nothing. Even after raising several requests, nothing happened, its being 3 weeks now. Government should take some action to resolve these queries. We are not billionairs here that these denominations do not matter to us or something. These are our hardon money and someone cannot simply rob...
Complaint comments Read comments Complaint category Mobile Service Providers

Aircel - showing me net balance but while i connect net charging from main balance

User
 Debanik Das on Apr 17, 2014
sir my phone number is 8013406082, Aircel.when I am checking my 3g net balance by pressing *122*011# it is showing my 3g combo data pack is 250 mb valid up to 12/05/2014.and when i am checking my 2g net balance by pressing *400# it is showing that my 2g net balance is 500 mb.but when i am connecting both 2g and 3g aircel is charging me from my main balance. NB- i have not recharged for the net balances shown.it is shown automatically....
Complaint comments Read comments Complaint category Mobile Service Providers

Aircel - Deducting balance without any information

User
 hmnth1 on Apr 17, 2014
I ported from Vodafone to aircel last month. Aircel gave me some offers also. But now they are deducting my balance once a week. They are doing it in a way that If i have 20 rupees balance they will cut 15 rupees and if i call customer care they will tell you subscribed to some service. If i have 10 rupees in my balance they will cut 5 rupees and told the same thing when i call customer care. They provide me number to deactivate the service which i didn't activated. If i call to the number they are telling there are no subscriptions on my number. And frustrating thing is customer care...
Complaint comments Read comments Complaint category Mobile Service Providers

Aircel - Incoming and outgoing barred

User
 vimal on Apr 16, 2014
Hi Aircel, My Mobile Number is 9942677300, I have been using this number since 2007. I have lost my mobile on March 27, 2014. So I called customer support and asked them to block my Number and they did. Please refer my Complaint Reference Number (1-15177064393). I got back my number from one of your Service Center's by provide an ID Proof and a Passport photograph on 15-April-2014. They asked me to wait for 24 hours to get the Sim activated. But still my incoming and outgoing called are barred. I even called 59059 to make sure my Number is activated. They said its already activated. But...
Complaint comments Read comments Complaint category Mobile Service Providers

Aircel - Outgoing barred with Bill Generation

User
 VijayakumarSTup on Apr 16, 2014
Hi, This is S.Vijayakumar. I have a 3G datacard from Aircel with the number : 7299007026.I am currently in 999 datacard plan and my billing cycle is 15th to 14th. Last month, within a few days after the Bill was generated, my datacard's outgoing was barred and I was unable to connect to the Internet. I went to the Aircel office in OMR and they activated the datacard's outgoing service. After few hours, again the outgoing was barred and I called the customer care and they took the request to activate the outgoing again and I waited for 2 hours to get the outgoing activated. Withing few...
Complaint comments Read comments Complaint category Mobile Service Providers

Aircel - Wrong Mobile Connection

User
 Mrutunjay on Apr 16, 2014
Dear Team, I do not have any Aircel connection with my name but every month am getting SMS "Dear Subscriber, we are please to activate limited services on your Aircel connection -917504364200. Please call 59059 using Aricel number to enjoy full service. Kindly check as something is going wrong with this number-917504364200...
Complaint comments Read comments Complaint category Mobile Service Providers

Aircel - Without knowledge deducted Main balance INR 13 and Promo Main balance 83

User
 Anand Tongbram on Apr 16, 2014
Being my number 9804150867 as on 15th April 2014, 10 pm, my Main balance INR 13 and Promo Main balance 83, and suddenly I show zeros balance in both my main n promo balance, and even I Can't able browse Internet when I have 150 MB free data.

When I have call and explaining about the issue agent disconnected and has blocked my number...
Complaint comments Read comments Complaint category Mobile Service Providers

Aircel Ltd. - Rs.90 charged on my no.9874634098

User
 sudarshanbhattar on Apr 15, 2014
I have submitted a complaint whereby Rs.90 has been charged on my no.9874634098 the complaint no. is 1-15235313510 please note that this complaint has been closed without confirming me it was lodged through your online site portal, when the charge were deducted i received a message "Thanks for using Aircel Service", however i havent used any such service these messages came while i was browsing.

They really are not bothered about their customers, before closing the complaint at least you should have called the customer and know his stand.

I Request you to...
Complaint comments Read comments Complaint category Mobile Service Providers

Aircel - Aircel Number (9578086260) incoming call is banned

User
 sparun2020 on Apr 14, 2014
Hi Team, Can you please let me know the reason why my Aircel number - 9578086260 is nort working. Last saturday morning it was working fine, from evening onwards it is not working. 89914210007428020223 - sim card number Please activate the number. Thanks and Regards, P.Arun Kumar...
Complaint comments Read comments Complaint category Mobile Service Providers

Aircel - Automatic subscription

User
 suganya govindaraj on Apr 13, 2014
Customer Name: G. Suganya Phone no: 8883264151 Complaint: automatically subscribed to Video talkies during Internet usage, charging Rs. 20 and it will be auto renewed after 20 days. Please help me to unsubscribe it and get my money back....
Complaint comments Read comments Complaint category Unauthorized charges

Aircel - Balance deduction

User
 s_cherukuri47@yahoo.co.in on Apr 12, 2014
My talk time balance 49 rs was deducted by Aircel even after several requests to customer care also not responding and not interested to log the complaint and to return the amount. Aircel is cheating people by sending push through notifications even activating DND service. This is not the first and last incident with this provider.pls take action for cheating public.
Regards,
Surendra
9700243495...
Complaint comments Read comments [1] Complaint category Mobile Service Providers

Aircel - Lost of my aircel sim card

User
 sauravchaturvedy on Apr 11, 2014
Sir recently i have bought a new aircel prepaid having misdn no -9504020884. i lost this sim card, this sim is on my document name- saurav suman s/o- jitendra narayan chaturvedy Dob-22/12/1992 ADD- bari dariyapur munger road jamalpur, 811214, bihar sir i request you to kindely block this number to make the miss use of this sim . my alternate no is 8888803092 and my email id is sauravchaturvedy@gmail.com...
Complaint comments Read comments [1] Complaint category Other

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