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Aircel Customer Care

Aircel Business Solutions

2nd Floor, Building No. 10A
DLF Cyber City, DLF Phase II
Gurgaon
Gurgaon District
Haryana
India - 122002

Customer Care Phone Numbers and Contacts

Phone:+91 124 476 5000
 +91 40 6554 1234
 +91 97 1609 9999
 +91 88 9204 1111
Fax:+91 124 429 0524
 +91 11 2699 0095
 +91 22 4260 6070
 +91 20 4140 6699
No.8-2-681/3A & 8-2- 681/3,
Lakshmi Cyber Centre, Road No.12,
Banjara Hills, Hyderabad - 500 034

A44, Mohan Cooperative Industrial Area
Near Haldirams, Mathura Road,
New Delhi – 110 044

69/1, Golden Millennium 4th Floor,
Millers Road, Vasanth Nagar,
More...
 
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Aircel Complaints & Reviews

Aircel - aircel tower not working in city daily for 10 hours

User
 rcsingh19jan on Apr 1, 2015
I am Nishant Singh using mobile number 9999864118 facing network problem in city every day from 9 pm to 9am hence we face no network 12 hrs every day. i complain to aircel bt there is no assurence. please solve the prblm as soon as possible. we found big corruption in tower mantaining because tower incharge doesnot maintain DG set so that there is no network every after 9 pm. Its better to shut aircel your tower and we can port our number to other service provider. Thanks Nishant Singh 9999864118 Kiriburu (Jharkhand) dist west singhbhum-833222...
Complaint comments Read comments Complaint category Mobile Service Providers

Aircel - Balance cutting with any information

User
 RAVINDER REDDY THEEGALA on Apr 1, 2015
i am rechagre with magic card of 60 rs/- in my aircel Then my balance shows only 11 rupees.then i will cal to complaint number one lady check my details she told me wap services are activiated on ur mobile.i will tell without any msg of activation why are u cutting my balance.she told me 48 hours ur balance will refund on ur mobile.3 days will no balance will refund and they can't take my call... my Mobile No:9700085772...
Complaint comments Read comments [1] Complaint category Unauthorized charges

Aircel - Barred Services Without any prior information.

User
 shivangzenith on Apr 1, 2015
Sir, I am Shivang Gupta, I am using aircel for my number 8285843269 for the past 4 years. Now suddenly on 29-March-2015, they discontinued my services, without giving me any reason. When i mailed to there customer service, they said that you have to visit nearest customer care center with the documents. Sir fault is from the company side, they are asking me for the documents again after 4 years. They have not informed me about this.Due to this I have incurred huge loss. Please tell me what to do....
Complaint comments Read comments [1] Complaint category Telecommunications

Aircel - My data plan was disconnect without any usage before a week.

User
 chickoo97 on Apr 1, 2015
hii This is sonal Yesterday i spoke to customer care service on 198 i told my complain but then too the person was not able to help me and also not transferring the call to Senior Person.. he advised me to call on 121 but then is spoke to sm1 he was unable to help transfered my call to the senior by no response kept my call on hold till 25 mins no response received... vry pathetic and poor service from aircel. my problm was i m only using my Internet at night no surfing and all only using whats app and moring till evening i only used wifi and my data is for 1 month which expires on 6th of april...
Complaint comments Read comments [1] Complaint category Mobile Service Providers

Aircel - Suspended my number any update

User
 sachin00008 on Apr 1, 2015
Dear sir/madam as discuss for my Aircel number be cause my number (7531976179) is suspended on 5 days and i'm use this number from 2 years old . so please restart my number as soon as possible, again a complaint in consumer court for the same . i'm very unsatisfied your poor service .. Regard sachin sharma 9211729672...
Complaint comments Read comments [1] Complaint category Mobile Service Providers

Aircel - traff will not work properly and do not call to coustmare care

User
 gs21515 on Apr 1, 2015
traff will not work properly and do not call to coustmare care MY aircel NO is 8804131602 my probleam is the my tarrieff is not work I will recharge with Rs 7 the offer is all local &std 10 for 180 days p/m but iwill recharge with this tarieff and charges will apply properly for 2 or 5 daysand the tariff will not work i should complain in coustmer care they will say no recharges and phone will discanneted not connect to coustmar for 10 days when i call to coustmere care the advacgament will here.please solve my probleam...
Complaint comments Read comments [1] Complaint category Telecommunications

Aircel - Bill Paid but the line has suspended...

User
 Soumyadip Nag Biswas on Mar 31, 2015
My postpaid number is from karnataka but i am in kolkata for some work in the mean time my connection has cutted due to my bill credit limit was in near by my limit. Then i paid my bill in Kolkata City Center Outlet they have given me the bill payment receipt but it was not activated after 3 hours as they said. Again I went to them they said that we dont know about it because it is other circle's number but we are sending them mail for it they will open your line within 3 hours but after 25 days also my connection is still suspended. pls look into this matter because it is an official number. If...
Complaint comments Read comments [1] Complaint category Mobile Service Providers

Aircel - balance taking for insufficiently

User
 செந்தில் குமார் on Mar 31, 2015
click this link from your aircel mobile for 99 rupees cheeting extra balance http://180.179.103.253/1/m/4/vp/vp.php?ref_id=1531393&pid=103 http://202.148.207.245:9093/API/CCG?refld=1427657133620 http://202.148.207.245:9093/API/CCG?refld=1427657061554...
Complaint comments Read comments [1] Complaint category Mobile Service Providers

Aircel - Bill paid but outgoing barred

User
 Chiky on Mar 31, 2015
i have paid my bill on the March - 13th, of an amount of Rs 1000 against the bill of 1350, there was no bill receipt generated and i immedietly contacted the bill desk for the same. they assured me to the update the status at the earliest, they reverted back to me saying that my amount has been accepted by the merchant and the same shall be carried to by bill, . 'Today my out going is barred, with the bill amount of Rs 1600 +, on checking my mail there is a mail back from the bill desk that the amount is refunded by the merchant and shall be refunded to my account is 5 - 7 working days. i was not...
Complaint comments Read comments [1] Complaint category Utility Services

Aircel - poor response from aircel - my mobile number 8898007323

User
 NARESH R JADHAV on Mar 31, 2015
Dear Team, This is to bring your notice that my incoming and out going call was disconnected . I have pay already 1000 rs on 23 march 15 . note when I got call from your collection team have clearly told me that we will way off your 100 RS for last month bill . then I want to know why my line has been disconnected . Also yesterday I call your call center team toll me that he will start my connection in 5 hr time still this is not happen . Can some one from your team to address this and closed out soon . This is happen 3rd time if same will happen again I will go to some other services...
Complaint comments Read comments [1] Complaint category Business & Finances

Aircel - internet recharge activation problem and balance deduction

User
 awadh1989 on Mar 31, 2015
Dear sir, Yesterday evening I recharged my phone with 29 rupees internet pack but the pack was not activated and 11.72 rupees main account balance was deducted as internet charges. I called 198 but the customer care executive refused to lodge complaint for the balance. Even I had not talked with him rudely (youcan check the recordings), he probably had blocked my calls to customer care as I have been trying since last night continuously but still they are busy.The internet pack is not yet activated.Kindly help....
Complaint comments Read comments [1] Complaint category Telecommunications

Aircel - random balance deductions by aircel

User
 pratik.p14p on Mar 31, 2015
I have aircel gsm sim of mumbai circle my number is 8286102561 . i have already registered a complaint for my balance deduction for random services which i never requested on 29/03/2015. however today again RS10 got deducted from my balance . i have not make a single call not used internet also not sent any sms still my balance deducted by RS10. in last 3 days total of RS15 deducted from my balance for random services which aircel peopel activating on my number. earlier also i have registered similer complaint after which they refunded my debited balance and told me that all vas services have been...
Complaint comments Read comments [1] Complaint category Telecommunications

Aircel - About unreasonable balance deduction

User
 RAVI P. SHUKLA on Mar 30, 2015
Recently from number of times when I recharge with 30 rupees recharge coupon then after few times 8-10 rupees suddenly deducted. When I contact your customer care they are unable to give a reasonable answer for my this problem & they gave me another number & told me contact on it for deactivating VAS from my number, when I called on it, then it says that I have not subscribed for any of VAS...
Complaint comments Read comments [1] Complaint category Mobile Service Providers

Aircel - main balance not given

User
 Megha Manoharan on Mar 29, 2015
Hello, today I recharged my aircel number with 147 rupees on getting a message from the company telling that it is a special offer for me and then on recharging i see that i was not given money as main balance and rather it went as PF. Which is very disappointing. I am also facing issues like high call rates compared to other network companies. Hence i am highly disappointed and want a immediate solution to my problem. I not given i will take further steps to get my money refunded....
Complaint comments Read comments [1] Complaint category Mobile Service Providers

Aircel - Vas activation without any cuatomer request

User
 pratik2rock on Mar 29, 2015
I have aircel gsm sim of mumbai circle my number is 8286102561 .in past 15 days i have registered 2complaints of vas activation without my request after which they refunded my debited balance. they also informed me that all vas services have been disabled on my number however today again RS5 got randomly debited from my account with vas service which i never requested for. this is happening again and again every alternate day aircel activates vas services on my number without my request and cuts my balance .i want amount debited randomly from my account back and kindly stop all vas services permanently....
Complaint comments Read comments [1] Complaint category Telecommunications

Aircel - 3g service issue

User
 chanchal008 on Mar 29, 2015
hello, I have done recharge of 189 for 3g service on my mobile number 7791992983. even u got a message of that but still I am not able to use this service . so please do something and resolve my issue. its been already 2-3 week having the issue ......
Complaint comments Read comments [2] Complaint category Internet Services

Aircel - Refund of balance amount when switch over from Prepaid to Post paid

User
 P gopalakrishnan on Mar 28, 2015
When my mobile no. has been made to postpaid two months back, I was informed that the amount in prepaid will automatically be credited and only correct amount will be recovered from me. But it seems that there is no amount deducted from the prepaid so far. I may be informed whether I would get reduced from the amount in credit in prepaid or not so that I can pay the amount thanks....
Complaint comments Read comments [1] Complaint category Mobile Service Providers

Aircel - Regarding wrong information of recharge

User
 Hnc1985 on Mar 27, 2015
Dear Sir/Mam, I recharged my number 8952883893 with 24 rs 2G Internet recharge.The mentioned validity is 30 days but it will end on 23days only due to which i lost my data and yesterday again i recharged with the same 24 plan again i got only 23 days validity.Please resolve this issue on ASAP basis. Thanks & Regards Himanshu Choudhary Mobile Number-8952883893...
Complaint comments Read comments [2] Complaint category Mobile Service Providers

Aircel - cheated me on online quickr ad

User
 gowthamnicklesh on Mar 27, 2015
number :08285061943 name : unknown he told me deposit 35000 in order to deliver me a mobile phone .. i deposited the money but now he is not responding my calls and its switched off all the time .. please help ..that is a lot of money .. i have been saving from 1 year.....
Complaint comments Read comments Complaint category Computers & Accessories

Aircel - automatically pack r subscribe & balance deduct

User
 parashar4amit@gmail.com on Mar 27, 2015
My Bihar Aircel no-9852862245.last three days auto many pack are subscribed.but when I m connect the care then long time holding & phone r disconnect.not connect again.so please resolve my problem and refund my money.care have not manner how to talk customer....
Complaint comments Read comments [2] Complaint category Telecommunications

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