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Aircel Customer Care

Aircel Business Solutions

2nd Floor, Building No. 10A
DLF Cyber City, DLF Phase II
Gurgaon
Gurgaon District
Haryana
India - 122002

Customer Care Phone Numbers and Contacts

Phone:+91 124 476 5000
 +91 40 6554 1234
 +91 97 1609 9999
 +91 88 9204 1111
Fax:+91 124 429 0524
 +91 11 2699 0095
 +91 22 4260 6070
 +91 20 4140 6699
No.8-2-681/3A & 8-2- 681/3,
Lakshmi Cyber Centre, Road No.12,
Banjara Hills, Hyderabad - 500 034

A44, Mohan Cooperative Industrial Area
Near Haldirams, Mathura Road,
New Delhi – 110 044

69/1, Golden Millennium 4th Floor,
Millers Road, Vasanth Nagar,
More...
 
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Aircel Complaints & Reviews

Aircel - sim activation issue

User
 vijidj69@gmail.com on Apr 21, 2015
Dear sir/madam My name is vijay, I purchased new aircel sim(8553369984) with 450 internet plan (discounted for 350 rupee) I bought on 17 April till now there is no network and aircel executive named sayed(9738199146) who sold me, is not picking call, so I went to main aircel head office in kormangla they communicated with executive and assured me of activating the sim but still no network and no responce from the executive r kormangla office & they r not ready to take complaint and escalate it, Still awaiting positive response, Kindly reply soon on the issue, I am very much disappointed by the...
Complaint comments Read comments Complaint category Other

Aircel - discontinuation of aircel to aircel free service

User
 krishnarao1971 on Apr 21, 2015
my no. is 8686184239. as message received from aircel I had registered another aircel no. 7097917901 for getting free service / calls for 180 days. But the service was discontinued saying no balance in my account. Then what about my free service to another aircel no. for 180 days? M PHANI VARDHAN...
Complaint comments Read comments Complaint category Telecommunications

Aircel - Aircel - My balance was keep on deducting by activating unwanted services..

User
 brajesh anand on Apr 21, 2015
my name dr brajesh anad using 9716301603 aircel number. My balance was keep on deducting by activating unwanted services. Such as TINNY TV .If i am going for help customer care service executives doesnt talking properly. They disconnecting call without hearing my problem completely. My aircel mobile no. 971630163 Deduction Balance 99+49. ** Please return my deduction money .Quickly. Today I got this kind msg without any information /consent ""Thank You for your request to subscribe to TINY TV. To complete your subscription please click on http://202.148.207.245:9093/API/CCG?refId=1429605035983"...
Complaint comments Read comments [1] Complaint category Mobile Service Providers

Aircel - My balance was keep on deducting by activating unwanted services..

User
 Indrajitsaha68 on Apr 21, 2015
My name Indrajit Saha using 9749010727 aircel number. My balance was keep on deducting by activating unwanted services. If i am going for help customer care service executives doesnt talking properly. They disconnecting call without hearing my problem completely. They blocking every aircel number from which i am contacting. My aircel mobile no. 9749010727 Deduction Balance .5 + 5 =10 Deduction Date and Time. 14 April & 18 April. 2015. ** Please return my deduction money .Quickly...
Complaint comments Read comments [1] Complaint category Telecommunications

Aircel - VAS services

User
 Laxmikant Kachhap on Apr 20, 2015
Once in a morning last week I got up to see two VAS services were activated on my number, within one hour I started getting continuous messages of confirmations stating that some service has been activated, before I was just deleting those, but I saw the messages were not stopping, I noted some of the services which were activated. Dating Tips Honeymoon Destination Shayari Pack Kissing Tips Beauty Tips NDTV Bollywood Still many more...which I deleted. I called the CC nearly 9 in the morning and asked about this, they said that those services were activated through Internet and money...
Complaint comments Read comments [2] Complaint category Telecommunications

Aircel - Recharge coupon invalid problem

User
 Subrat Bindhani on Apr 20, 2015
Yestarday I bought a recharge coupon of rs19 (3000 local or std seconds), when I dialled *124* 16 digit # it shows connection prblm or invald MMI code.then I dialed 123 & the rest prcess, computer sys invald code, after all ths, I contacted coustomer care and tell the prblm, they said call back after 2 hrs. Rchrg cpn no. (8727 2973 0035 0187). Mobile no.- 9658935923, email id- subrat.bindhani@gmail.com...
Complaint comments Read comments [1] Complaint category Telecommunications

Aircel - balance deducted for free minutes tarrif but benifit not given

User
 Manan Bajpai on Apr 20, 2015
i am manan bajpai from kanpur and user of aircel (up east ) no is 8564977587. i am activate a service from *121# rc 5 in which they told me that 15 local or std min given to me but after activating the service no benefit given to my no and i have complain to customer care same day date is 19/04/2015 and they said our server is updating we can not help you. after that i complain at 20/04/2015 two times for registering the complain for my issue they said your validity for the benefit is expire we do nothing. please resolve my problem as soon as possible...
Complaint comments Read comments [1] Complaint category Mobile Service Providers

Aircel - wish change address proof of my aircel number

User
 SARAVANANVBK on Apr 20, 2015
SIR I AM USING AIRCEL NUMBER MORE THAN 3 YEARS. MY NEIGHBOUR GAVE THAT NUMBER TO ME. NOW HE SHIFTED. I DON KNOW HIS ADDRESS. NOW I WANT TO CHANGE THE ADDRESS PROOF OF THIS NO WITH MY ID AND ADDRESS PROOF. WHEN I CONTACT NEAREST AIRCEL BRANCH THEY TOLD ME TO BRING OLD ADDRESS PROOF. I DONT HAVE THAT PROOF BUT I NEED THIS NUMBER. WHAT SHOULD I DO?...
Complaint comments Read comments [1] Complaint category Mobile Service Providers

Aircel - Refund the amount Rs 30. charged for aircel mtv

User
 sudheer031 on Apr 20, 2015
I am sudheer and my number is 8801402663. Today I received a SMS with an URL link. I clicked that and without taking any conformation from me, Rs .30 of my balance was deducted. I gave complaint to the customer care executive but he didn't respond well. I request to refund my money.I hope to resolve my problem as quickly as possible....
Complaint comments Read comments [2] Complaint category Mobile Service Providers

Aircel - Balance deduction for vas need refund

User
 Faiz Sk on Apr 19, 2015
This is the third time my balance was deducted 120rs this time, I have lost over 300 rupees a message comes thank you for using aircel services and balance gets deducted even with don't activate any. On top of that when I call or message 155223 it says you dont have any vas service activated. Plz refund my balance and give an explanation for this...
Complaint comments Read comments [1] Complaint category Telecommunications

Aircel - for sim card blocking

User
 Sahil Vëŕmâ on Apr 19, 2015
Hello sir, My name is sahil verma . today i lost my mobile phn having sim card of aircle number 7053015953. Details of sim card ID card name-vimal verma add. B/21 jhilmil colony delhi 110095 Thanking you sahil verma...
Complaint comments Read comments [1] Complaint category Mobile Service Providers

Aircel - cricket pack activated

User
 ubaidbin bashir on Apr 19, 2015
sir, my mobile no iz 9697522551.and u have stared started the cricket pack on my number.unfortunatelly i didnt request for any service.and i also call customercare more thann 10 time but still the service is active on my number.so please deactivcate the service on my number.9697522551....
Complaint comments Read comments [2] Complaint category Telecommunications

Aircel Telecom - recharge but balance not get

User
 dharmeshjee on Apr 18, 2015
On 16 april 2015 a sms come from aircel recharge 65 and get 80 talktime ..i recharged bt dont get any money..recharge was successful..then i called 198 customer care said me..in next 8 hour you got your money..bt not get any money in 8 hours..then i return call 198 again told me you will get your money in next 24 hour..bt dnt get any money.. Till today i called many times bt dont get my money..and after all u aircel blocked my call.. What is this...what is reason behind it... Thnks...
Complaint comments Read comments [1] Complaint category Mobile Service Providers

Aircel - facing problems in dailing USSD codes like *121# and *122#

User
 yadavalliroopesh on Apr 18, 2015
I am Y.Roopesh... I recently ported my number to AIRCEL. My aircel number is +918520027297. When i dail *121# or *122#.. It is replying me as SERVICE UNAVAILABLE... After contacting customer care with their suggesstion i replaced my sim for 175/-... Even after replacing new sim, i am facing the same problem... If this continues i have no other choice but to port my number to other better network... Thank you...
Complaint comments Read comments [3] Complaint category Utility Services

Aircel - pocket store deactivate

User
 Bikash Thakur on Apr 18, 2015
Aircel pocekt store was automatically activated in my mobile no: 8013461334 Please do deactivate immediately. I have tried the customer care number 198. But it will not connect to the customer service person, it just gives the recorded voice Bikash Thakur kolkata...
Complaint comments Read comments [2] Complaint category Internet Services

Aircel - Network Issue losing important calls

User
 akshayms10 on Apr 18, 2015
My Number is 8087883222 m not getting proper network of Aircel so that every Aircel user of My Area is not getting proper network so that issue is not taking any action by Aircel support team My Address Where m facing this concern: At:Goregaon-Raigad District Tal:Mangaon Maharashtra 402103...
Complaint comments Read comments [2] Complaint category Telecommunications

Aircel - Deducted Rs 331 wrongly

User
 SuvasisDas on Apr 18, 2015
Hello Dears, A special recharge of 199 was done for 7401129269 where we get 1GB data and 99 rupees talktime.It is available for Chennai location. Now prior to the recharge I was having 144MB data. After the recharge was done I browsed for a few minutes and suddenly 331 rupees from main balance was deducted for using 32MB of data. I already have a data balance but instead from my data balance my main balance was deducted. Customer care representatives aren't agreeing to lodge a complaint. They hung up the call on my face. I want a resolution as soon as possible. Thank You Regards, Suvasis...
Complaint comments Read comments [1] Complaint category Mobile Service Providers

Aircel Mumbai - Unwanted offers while calling anyone

User
 Faizan Shaikh on Apr 16, 2015
Everytime I call someone I get offers which I hate. This is unwanted and ive contacted customer care but they didn't do anything. This is the only part I hate about aircel. I ave enough balance so I don't need to know about offers. I'm not at all happy with this. My phone no is 9820476704...
Complaint comments Read comments [2] Complaint category Mobile Service Providers

Aircel - balance transfer to pf

User
 rasuiq on Apr 16, 2015
irespected siR/Mam I recharged aircel no 9852921539 on 16/04/2015 with an amount of 240 But in main balance no amount was transferred rather they sent a msg as- 207 Txn no BHR 15041616312200196 TT 0 INR P.F 213.6 INR SERVICE TAX 26.4 INR please resolve the issue and transfer my Money to Main balance thanks...
Complaint comments Read comments [1] Complaint category Mobile Service Providers

Aircel - My balance deduction and customer care is not reachable.

User
 Liba on Apr 16, 2015
Yesterday when I recharged of Rs 20.Suddenly was balance has been deducted and without any prior information. And when I trying to reach Customer care through out the whole day it was not reachable. Just a month age I purchase Aircel sim and I think Aircel service is not good so I need to change it soon if I will not get any help and my money is not refunded....
Complaint comments Read comments [5] Complaint category Unauthorized charges

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