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Aircel Customer Care

Aircel Business Solutions

2nd Floor, Building No. 10A
DLF Cyber City, DLF Phase II
Gurgaon
Gurgaon District
Haryana
India - 122002

Customer Care Phone Numbers and Contacts

Phone:+91 124 476 5000
 +91 40 6554 1234
 +91 97 1609 9999
 +91 88 9204 1111
Fax:+91 124 429 0524
 +91 11 2699 0095
 +91 22 4260 6070
 +91 20 4140 6699
No.8-2-681/3A & 8-2- 681/3,
Lakshmi Cyber Centre, Road No.12,
Banjara Hills, Hyderabad - 500 034

A44, Mohan Cooperative Industrial Area
Near Haldirams, Mathura Road,
New Delhi – 110 044

69/1, Golden Millennium 4th Floor,
Millers Road, Vasanth Nagar,
More...
 
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Aircel Complaints & Reviews

Aircel - My mobile balance detection 85 rps

User
 Govind Shumkla KLA on Nov 23, 2014
Sir, , I am Govind SHUKLA in kanpur .I am sending complaint for my mob.no 9936626882 . sir without due to miss balance from my account Re.82. I have complaint to service centre support officer . Not to be help . I considerable it . but I have not received balance now till. sir enquiry soon to soon and solve my problem. thank u Govind SHUKLA kanpur 9936626882 ......
Complaint comments Read comments Complaint category Mobile Service Providers

Aircel - without due to miss balance

User
 rajendra baroliya on Nov 22, 2014
sir, , i am dharmendra kumar indoriya .i am sending complaint for my mob.no 9587219797 . sir without due to miss balance from my account Re.22. i have complaint to service centre support officer . officer give me time for 3 days . i considerable it . but i have not received balance now till. sir enquiry soon to soon and solve my problem. thank u dharmendra kumar inoriya 9587219797...
Complaint comments Read comments Complaint category Unsolicited Phone Calls

Aircel - REDUCING AMOUNT AND NOT SUPPORTING

User
 GURUBHAI69808 on Nov 22, 2014
i have already internet pack and cutomer care executive again recharge for internet and reducing amount from my account. even i not got any message to start another pack. when i am trying to call they are not talking they put me on transfer line....
Complaint comments Read comments Complaint category Other

Aircel - internet pack

User
 Nitish Changra on Nov 22, 2014
207:Txn No.14112211582600517to Recharge MRP 28 is successful. TT=0 INR, new balance is 32.64 INR, P.F24.92 INR, Service.Tax 3.08 INR. This recharge has been come to phone balance instead of internet balance.So I request you to recharge it as my internet pack....
Complaint comments Read comments Complaint category Government Organizations

Aircel - Continuous unknown calls

User
 spcool on Nov 22, 2014
Respected Sir/Madam, I have been receiving continuous calls from 8892517344 for past 10 days. When attended, nobody speaks. I have blocked the number using TrueCaller app. The screenshot has been attached for proof. But the call comes daily more than twice or thrice and I'm highly disturbed. I want to know the details of the person calling as soon as possible. I would be really thankful if I could stop getting these annoying calls....
Complaint comments Read comments [1] Complaint category Unsolicited Phone Calls

Aircel - Prepaid balance

User
 Shakhawat on Nov 21, 2014
207:Txn No. MUR14112119072200252 to Recharge MRP175 is successful. TT=0 INR, new balance 37.55 INR, P.F 155.75 INR, service tax 19.25 INR Why the whole recharge is not in main balance (was supposed to get 185 TT)? Mobile No. 9768203769...
Complaint comments Read comments [1] Complaint category Family & Relationships

Aircel - 3g 3G NETWORK,POOR COVERAGE,CUSTOMER CARE NOT PICKING MY CALL

User
 Santhosh Kumar on Nov 20, 2014
Dear sir, iam Santhoshkumar from podanur- Tamilnadu, my cell no 9698487090, iam using new Motorola MOTO-G 2nd generation phone, my mail id- santhu7279@gmail.com. last week I recharged 198rs 3G GPRS pack.but still I cant use 3G (as you saying) on my cell phone at well because still I cant get 3G settings from you, and very poor network coverage, many times I called to you but still no response from your end.today 1.00pm to 9.00pm many times I contacted to customer care, but nobody picking my call, if this continues how can I continued your service.my all friends saying that "any emergency we...
Complaint comments Read comments [4] Complaint category Mobile Handsets

Aircel - bill problem

User
 riwasna on Nov 20, 2014
u have sent my mobile bill in different amount which is very difficult to identify which is to be submitted. I am not able to do out going call from today. Kindly sort out the problem immediate otherwise I will complaint against air cel in consumer court. Vinod Kumar 359/7, Gali No3 Mandawali Fazalpur Delhi - 110092 vl2003.3170@gmail.com (Email) 9868888034 (M)...
Complaint comments Read comments [1] Complaint category Employees

Aircel - Bill paid but service disconnected

User
 Varad3131 on Nov 20, 2014
i paid the bill on 11th nov but still it is not updated.i have called many times customer care but no response and the same from dombivli east gallery. Mr. Santosh the responsible person at dombivli gallery is lleast bother about customer complains and customer satisfaction. he does not receive my call any more or neither meet me personally at gallery. The service and feedback is pathetic. varadmuranjan@yahoo.in 9768881793...
Complaint comments Read comments [2] Complaint category Telecommunications

Aircel - reg balance

User
 ansar123 on Nov 20, 2014
Dear Sir, i have connection prepaid since more than 10 years, recently i have recharge Rs. 65 in special balance, and having rate cutter 85 rs. as per the rate cutter every call is 30 ps to be deduct, but after recharge every call there is deduction of thrice, ie for one mint 2 plus deducting, then i called customer care, but no use, they asked me call after half an hour, again i called they voluntary disconnecting my call on 198, then i charge main balance min rupees again i am facing this same problem, can i get solution why this happening or can i change ur service. pls suggest . my no...
Complaint comments Read comments [1] Complaint category Lawyers and Attorneys

Aircel - aircel popkorn application install but Vijay month pack activated

User
 shanmugam k on Nov 20, 2014
Dear sir, I am shanmugam .my next number 8883154510 .aircel popkorn application install.but vijay tv month pack Yesterdayactivated but vijay not aircel popkorn applicaton .what is a issue .but Vijay tv pack value 35 rupees.but immediately correct the issue.Pls rely must...
Complaint comments Read comments [1] Complaint category Mobile Service Providers

Aircel - against supplier

User
 sagarnipurn on Nov 19, 2014
Dear Sir, I am a retailer from NIPURN COMMUNICATION(A New Shop ) from Mahipalpur new Delhi -110037. There is a guy Name is Mr. Deepak( cntact no is 7531063044) who is providing me supply of coupans, Sim Cards, top up loads.Here are having around 5000 rupee of sales everyday.but he is not supporting me at all. He has done by her own mood only.I used to call him for balance but never come with the same day or within 2 hour.He tooks advance money for bal. its good but some time not loaded the same time. Today he tooks 1000 from me at morning time but steel i dindnt get the bal. For activation...
Complaint comments Read comments [1] Complaint category Other

Aircel - REQUST TO RETURN MY MONEY RS 50.00

User
 sankarsiva on Nov 19, 2014
Dear sir, my name is R.Sivasankar in kanyakumari district my number 9865935068 iam one of your aircel customer . i used aircel number more than 7 years. I was proved to have use with aricel family. Your service and network is very good I was verymuch satisfaction about your network. But unfortunately I god very bad experience about your service now …… Last 12.11 2014 I got message form your Aircel number (59061) message is “Thank you for you request to subscribe to TINY TV and give web address attached with this message also”. I leave and forget that message . The next...
Complaint comments Read comments [1] Complaint category Mobile Service Providers

Aircel - NO.9804375895,MY MOBILE NO.AND 3G NOT ACTIVATED AFTER RECHARGE

User
 panchugopal on Nov 18, 2014
DEAR SIR IT IS VERY REGRATTEFUL EVENT THAT AFTER RECHARGING MY MOBILE NOT GETTING ANY SERVICE FROM THE 3G DATA SERVICES, ON 16/11/2014 I HAVE GOT RECHARGE MY AIRCEL 3G NET SERVICES FROM MY LOCAL SHOP, THOUGH AFTER RECHARGE FOR FEW SECONDS IT WAS FUNCTIONING ALRIGHT BUT AFTER LITTLE WHILE IT IS STOPPED, I NEVER NEW AND MY ALL MAIN BALANCE IS OVER, THEN I TOOK IT TO SHOP THEY HAVE TRIED A LOT BUT, THE SAME WAY MY MAIN BALANCES CONSUMING, NOW I AM AT YOUR PERUSAL AND PLEASE DO THE NEEDFUL IMMEDIATELY, I AM REALLY IN TROUBLE. FOR ONE MONTH PACKAGE ' I HAVE TAKEN UP @ RS.155/, IT IS THREE DAYS ALREADY...
Complaint comments Read comments [1] Complaint category Other

Aircel - charged

User
 Namiba Khaidem on Nov 18, 2014
My Aircel number 8876801686 was ported from Vodafone thinking that they might give me a better service. But i am regreting it now. I really don't know why they keep on deducting my balance. Aircel deducted Rs. 1.00 yesterday for a service called "video talkies" and today Rs. 35/- for a service called Dazzling queens. When i called up the customer care i was charged for it and they don't have a clue about it. First they deduct and to complain they charge. wheat's going on here. Why are you harassing consumer like this. please solve it....
Complaint comments Read comments [1] Complaint category Unauthorized charges

Aircel - MY PHONE NO RELEASED OR ISSUED TO OTHER PERSON ( 7503722723 )

User
 Bhuwan Rawat on Nov 18, 2014
Dear Sir, I am very sorry to inform you that I had a Aircel no.7503722723 and I had ported to Airtel in the month of Feb'2014, they had taken so many time to port my no around one month. My Porting No.was : CDD27827 on 03/02/2014 valid till 19/02/2014. When the no ported the incoming was not there, I had re-submitted my documents at their outlet and sent so many mail to the concerned company for my incoming problem, but no action was taken. ( You can see the trailing mail ). After around six month somebody was picking my no and confirming that the no was issued from Aircel one week before...
Complaint comments Read comments [1] Complaint category Mobile Service Providers

Aircel - unwanted charges deduct and misbehaving while calling on phone.

User
 aditya100992 on Nov 17, 2014
Hi, My name is Aditya. i m fed up with the service of Aircel company every time a new service is activated and deduct balance, when we call on customer care of Aircel these agents are very difficult to handle and not able to handle customers well. Today 17th of November. Same thing happen again when i woke up in the morning at 10.30am i saw 2 services activated on my number at 9.30 and they deduct the balance for same..immediately i call on customer care of aircel to know how they activated this service without my approval. a person attend the call and i tell everything to him, without asking my...
Complaint comments Read comments [1] Complaint category Mobile Service Providers

Aircel - deduction of rs 40

User
 rahulsingh187 on Nov 17, 2014
The aircel company has deducted Rs 40 in the name of activated mtv and colors tv entertainment but I have not activated any services so far. Kindly look after the issue and help me in the refund of my money. My aircel number is 7277567574. Mobile sim is in my name Rahul Singh Thanking you...
Complaint comments Read comments [1] Complaint category Telecommunications

Aircel - Post paid bill payment

User
 karthik_sirpi on Nov 17, 2014
Even after payment they are asking to pay again I tried to contact the customer care there is no reply from them. Below is the conversation from Aircel team. Dear Customer, Greetings from Aircel, With reference to your e-mail and further to our telephonic conversation, we request you to provide the following details so that the needful can be done from our end • Executive name & contact number • Last payment amount • Cash receipt/ any proof towards the payment • Date Your service Request number: 1-17261687668 It is our privilege to have you as our valued...
Complaint comments Read comments [2] Complaint category Mobile Service Providers

Aircel - Activation of Internet pack without permission

User
 arpitashekhar on Nov 17, 2014
Hi, I received a call from Aircel customer care about the promotional offers. I told them I was not interested in any offers still after disconnecting the call I got a message saying "Rs. 2 internet pack has been activated. Total amount Rs. 64 for 32 days has been deducted." I tried talking to the customer care executives but they were not helpful and they said that the amount cannot be refunded. This is not the first time any such incident has happened. It is really frustrating to see such irresponsible behavior from Aircel. Please forward my complaint to the concerned department for...
Complaint comments Read comments [1] Complaint category Mobile Service Providers

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