Aircel Customer Care

Aircel Customer Care

Aircel Business Solutions

2nd Floor, Building No. 10A
DLF Cyber City, DLF Phase II
Gurgaon
Gurgaon District
Haryana
India - 122002

Customer Care Phone Numbers and Contacts

Phone:+91 124 476 5000
+91 40 6554 1234
+91 97 1609 9999
+91 88 9204 1111
Fax:+91 124 429 0524
+91 11 2699 0095
+91 22 4260 6070
+91 20 4140 6699
No.8-2-681/3A & 8-2- 681/3,
Lakshmi Cyber Centre, Road No.12,
Banjara Hills, Hyderabad - 500 034

A44, Mohan Cooperative Industrial Area
Near Haldirams, Mathura Road,
New Delhi – 110 044

69/1, Golden Millennium 4th Floor,
Millers Road, Vasanth Nagar,

View More Information...
Satisfactory Rating
1%
Complaints
4551
Resolved
34
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.
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Aircel related photos (385)

Aircel Complaints & Reviews

Aircel - My prepaid mobile balance deducted without my concern

User
 Anarghya Sarkar on Sep 5, 2015
I am Anarghya Sarkar. My mobile number is 7278678342. on 5th september 2015 at 3:21PM I recieved a call from +911409314012. Somebody asked me if the above number is my number? I said yes and then the call has been dropped. After that I recieve a SMS saying that "THANKS FOR SUBSCRIBING TO MUSIC CONNECT AT RS.30 FOR 30 DAYS VALIDITY.YOU WILL BE RENEWED AFTER 30 DAYS."...
Complaint comments Read comments [1] Complaint category Mobile Service Providers

Aircel Mobile - Paper bill

User
 khamu on Sep 5, 2015
Mrs. Mandakini B Khamkar husband Mr Bhaskar S Khamkar, Till date i am not received paper bill and one of Mr.Anurag mobile no.9910248073 want me a my debit card no. i asked him but he never told me anything to say, he told me you give or not and threten me....
Complaint comments Read comments [1] Complaint category Mobile Service Providers

Aircel Mobile - Bil payment

User
 khamu on Sep 5, 2015
I Mrs. Mandakini B Khamkar (9773199216), want filed complaint against aircel mobile because last time i filed complaint against that i am not received paper bill in time and promise mr sachin shinde future i am sending in before time but now august 2015 bill till date i not received so aircel collection boys harrsing me for payment but when i am not receiving paper bill i will not pay bill amount this happen from last eight months then i pay regurlarly but this time i am not paying. Every time i spend my time and for this purpose I spend Rs. 50/ and west of time Rs.500/ company suppose to pay me...
Complaint comments Read comments [3] Complaint category Mobile Service Providers

Aircel - Complain about balance deduction without my concerb

User
 Md_nasim on Sep 4, 2015
Dear Aircel, This is for your kind information that i "Md Nasim" have a aircel no 9504459420. it is my number. yesterday at 10:54 PM night. i got a text from Aircel that i have been charged Rs 35 for jotish shastra service and 10 rs for another service. I didnt activated any such service. when i called c care they told me, sir we cant refund your balance coz without your permission we dont activate this service. they take complaint for 10rs but they donot take complant for 35rs. we are looking fool, suppose that i activate jotish shastra but who activate other 10rs service, tell me who? we are...
Complaint comments Read comments [1] Complaint category Telecommunications

Aircel - No reply my complaint plz help me

User
 Mathuresh meena on Sep 4, 2015
My mobile no is 8104317650 my name mathuresh meena I am employee of a SBI . wrongly balance deducted RD 100/- my number I have two time complaints aircel customer care no but every time response your balance refunded in 48 hour but not refund my balance and now not connect call customer care number plz help me...
Complaint comments Read comments [1] Complaint category Banks

Aircel - Unwanted Subscription - Balance deduction

User
 Vishal Revdiwala on Sep 4, 2015
Hi..I hope from here I should get justice. I am using aircel from last 7 months. Phone no:- 9738086629 My concern is, from last two months I am facing problem like balance deduction without doing anything. They activated services like TINY TV for 30 RS. on regular interval without involving me. When I called to customer care, they told it's our fault..we"ll give you refund.Not am issue. But all time I ve call them and after scolding them they agreed to give refund. for all process I lost my 30 mins. But all Indians have no time to call them. so like this they are cheat Indians and making...
Complaint comments Read comments [3] Complaint category Telecommunications

Aircel - Balance deduction for unsubscribed service

User
 nitz on Sep 3, 2015
8927845322. it is my number. Today at 6:35 PM i got a text from Aircel that i have been charged Rs 30 for Music connect service. I didnt activated any such service. I want that this type of rubbish should be stopped and the company has to refund my balance. In case they dont do so, i will port my number....
Complaint comments Read comments [2] Complaint category Mobile Service Providers

Aircel - Deduction of main balance

User
 balajicim on Sep 2, 2015
I am balaji. my no is 9976120241. i recharged this for rs. 453 on september 2nd, 2015. 453 plan was talktime for 353rs.3 GB Data and 399 sms for 60 days. everything was credited in no. afterthat i used internet. i checked my balance later.my balance was 182 only. total of my previous balannce and new balance is 398rs. aircel deducted my main balance 218 rs from 398rs for data network.. even i am having 3GB Data balance. then i caled to customer care and complained twice on the same day. but they said problem in system updation. call back after 4 hrs. they r repeating the same thing. kindly help...
Complaint comments Read comments [2] Complaint category Internet Services

Aircel - Unwanted Subscription

User
 kmrom on Sep 2, 2015
Dear Aircel, This is for your kind information that i "om prakash" have a MNP (airtel to aircel) aircel no. 8084678783 from which 2nd sep, 22:33 pm, Rs.about 47 has been deducted without my concern, i have never activated any Dazzling Queen subscription, beauty tips or midnight fantasies. Previously also my balance about 50-60 rs was deducted for couple of times for the same but when ever i try to contact the customer care of yours it does not get connected ever or whenever it connected then dont a satisfaction answer from ther and also behaviour is so disgraceful or like abusive from that side....
Complaint comments Read comments [2] Complaint category Unauthorized charges

Aircel - Aircel can't give service . how much they have to give us .. DEduction of net balance and validity

User
 Durgesh parajuli on Sep 2, 2015
Aircel - Deduction of net balance Durga on sep02, 2015 I mr durga no 9613991316 did a recharge of Rs128 plan of 1GB 2G I barely used only only whatsapp and did browsing, on 1st of sep i tried my whatsapp n fb but failed, so o i checked the net balance by dialing *128# it showed somthing heppened we can not complete your request, from this tine i trying to contect custoner care but they blocked my number .. they can't rcv my call .. plz solve my problem as soon as possible ....
Complaint comments Read comments [2] Complaint category Internet Services

Aircel - I can't recharge my mob no

User
 rajiv1838 on Sep 2, 2015
R/Sir, Myself Rajiv Kumar Mishra bought a new Aircel no 7273074270 by the name of my wife Sarita Kumari Mishra. I can't recharge my no online, except Aircel site, and whenever I try to recharge by other online sites or other mobile apps it shows the mob no is incorrect.Perhaps Aircel has limited my recharge facility and their customer care has not responded to my call and email. Sir, please try to help me. Thanks...
Complaint comments Read comments [1] Complaint category Telecommunications

Aircel - Complaint against deducing phone balance

User
 tapatidhar on Sep 2, 2015
Dear Sir/Madam, today(2 Sept 2015) i received a call offering me dialer tunes for 30 days at the cost of Rs 30 per month. I did not press any number but still the ultimate result was deduction of Rs 30 for that dialer tune and Rs 15 for that again with a message " Dear User, Rs 15 for 90 days has been charged for DT song..." I CALLED 198 AND THAT SERVICE HAS BEEN DEACTIVATED BUT I HAVE NOT RECIEVED MY MONEY BACK YET... THE SERVICE PROVIDERS ARE TELLING ME TO CALL BACK AFTER 8 HOURS OR TOMORROW MORNING.. IF THERE IS NO* AMONG THE SERVICE PROVIDERS WHEN TO CALL BACK(8 HOURS LATER OR TOMORROW MORNING)...
Complaint comments Read comments [1] Complaint category Other

Aircel - Failed to refund the money

User
 kaviyarasanbe on Sep 2, 2015
Dear sir, My mob no:9750850142 I have received below msg for missed call alert. Dear Customer! You will be renewed for Missed Call Alert at Rs.5 for 30 days in next 2 days.To unsubscribe dial 155223.But they deduct 30 Rs. Dear Customer! You have been renewed for Missed Call Alert at Rs.30 for 30 days.To unsubscribe dial 155223.Then am ask to customercare above issue they said we refund the amount and take complaints.Given below ref no. Dear Customer, we acknowledge your concern and the reference number is 1-20592069351. We shall revert to you by 31/8/2015. There after send the one msg issue resolved....
Complaint comments Read comments [2] Complaint category Mobile Service Providers

Aircel - Balance deduction

User
 siteshsingh2010 on Sep 2, 2015
My no. Is 8906641833, on 1sep 2015, 01:39 pm, approx 30 rs. Deducted, i complained 3 times from this no.& other no. Also. From this no. your co. barred access to 198, and from other no. i put on hold for long time, then i disconnected, 2nd time i req for bal, cce said u have downloaded, truely i didnt download, plz refund my bal. If consider i am your valuable customer....
Complaint comments Read comments [2] Complaint category Mobile Service Providers

Aircel - Worst services

User
 vinitgupta04 on Sep 1, 2015
7737522743 each and every time I call customer care no response is being given. a message is repeated that all of our representatives are busy on another calls. if you don't have time to serve all customers then shut those no. and if you can't handle company stop selling sim. I am fed up of your bad services no network no internet speed more over no responses to customers problems...
Complaint comments Read comments [3] Complaint category Telecommunications

Aircel - Sim are not getting activated

User
 vinitgupta04 on Sep 1, 2015
I have purchased 2 aircel sim no. 8386951438 & 8386951086 but they are not getting activated. Network is being shown but no outgoing facility. When  I called customer care they asked me to call on 59059. But when I called it says it is wrong no. Tell me solution for this problem ASAP...
Complaint comments Read comments [3] Complaint category Telecommunications

Aircel - Data plan fraudulent and vas fraudulent

User
 Ajaz Ali on Sep 1, 2015
Dear sir, I'm S.Ajaz Ali and I'm from Chennai, last month 1st week I have recharged Rs 45, From my nearest dealer, I saw the offer suggested for me by dialling *121#, It showed 200mb data and 20 Rs talktime, But nothing came, I asked the shop keeper did u Recharge or not? Said yes and showed me the number, I dialled customer service @198 and after 4 codes only it connected, for first time a person said that will check the issue and revert in 24 hrs, but no one called, I again called him and said I have called twice from the morning and the guy replied the same, still called in the evening...
Complaint comments Read comments [2] Complaint category Unauthorized charges

Aircel - Simply card not working

User
 jyoti 2011 on Sep 1, 2015
My name is jyoti prakash pradhan Aircel no 9853313224 I already have replaced my sim twice within 2 months. After working for 3 to 4 days it's showing no sim card inserted msg in my mobile. While calling to this no switch off voice is coming. Plz help. Mail Id jyotiprakashpradhan2011@gmail.com Mob no 9937541224...
Complaint comments Read comments [2] Complaint category Mobile Service Providers

Aircel - Recharge of 69

User
 vibha pal on Sep 1, 2015
Mine 69 rs. karecharge 31 aug 2015 ko kraya jisme 69 ka talk time 69 a2a local min or 69 mb data milna tha. pr mujhe koi balance nahi mila or na data mila. ab custumer care ka no bhi nahi lg rha hai. jb bhi balance kata jata hai us k bad customer care ka no. nahi lgta jisse apni shikayat bhi nahi keh pate....
Complaint comments Read comments [1] Complaint category Mobile Service Providers

Aircel - Issues with recharges continuously

User
 naveen robins on Aug 31, 2015
Time and again I have been illustrating the lack of customer support from Aircel. Yesterday I posted a big post in their fb timeline to no avail. The next issue is, eventhough so much of data balance exists, i just recieved a message from Aircel that I have exhausted 100% of my data balance. I am not sure whom they are playing with!!! Can you please take a look at the screenshot below and let me know your comments. Totally frustrated....
Complaint comments Read comments [5] Complaint category Telecommunications

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