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Aircel Customer Care

Aircel Business Solutions

2nd Floor, Building No. 10A
DLF Cyber City, DLF Phase II
Gurgaon
Gurgaon District
Haryana
India - 122002

Customer Care Phone Numbers and Contacts

Phone:+91 124 476 5000
 +91 40 6554 1234
 +91 97 1609 9999
 +91 88 9204 1111
Fax:+91 124 429 0524
 +91 11 2699 0095
 +91 22 4260 6070
 +91 20 4140 6699
No.8-2-681/3A & 8-2- 681/3,
Lakshmi Cyber Centre, Road No.12,
Banjara Hills, Hyderabad - 500 034

A44, Mohan Cooperative Industrial Area
Near Haldirams, Mathura Road,
New Delhi – 110 044

69/1, Golden Millennium 4th Floor,
Millers Road, Vasanth Nagar,
More...
 
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Aircel Complaints & Reviews

Aircel - disconnect my mobile num witought any resion

User
 gurcharan51 on May 4, 2015
Dear sir i buy aircel num on 2012 num si 8568893150 and also buy 8568893132 i use this numbers witought any resion your company disconnect my num 8568893150 i complaint again this many times please reactivate my num no one hear my complaint from long time plz give back my number to me thanking you gurcharan singh my contact num is 9815012611 9872012611...
Complaint comments Read comments [1] Complaint category Business & Finances

Aircel - VERY LOW COVERAGE

User
 prabirkumardas1 on May 4, 2015
I am from vill- kalagachia, post- dayaldasi, p.s.- nandakumar, dist- purba medinipur, state- west bengal. In our location aircel enable to provide their sufficient network coverage both 2g and 3g. We cannot make a call properly.Not only this is the problem of indoor but it occurs in outdoor also....
Complaint comments Read comments [1] Complaint category Telecommunications

Aircel - auto-cut of roaming pack before completion of the given number of minutes

User
 Anshuman P Das on May 4, 2015
roaming pack of Rs.33/- is supposed to last for 275 mins. But it is getting deactivated in just around 150-200mins, even though the network selection in my phone is in manual mode. Customer care is also not helping according to our queries. If you can't fulfill then why have you given the commitment of 275mins? Please fix this issue asap....
Complaint comments Read comments [1] Complaint category Mobile Service Providers

Aircel - Cheating for Aircel Postpaid

User
 rshaan000@gmail.com on May 4, 2015
I Port my No. 8467099189 in to Aircel for Postpaid offers that was 250/- monthly rent But by misscommitment i paid 250 in starting & They said ok Amount would be Adjestble in 1s month bill So many Lady called me for this but they did not inform you cross your limit of 750/- Charge will be Double Exceed. Now they are asking for 762 rupees bill pay which i dont want to pay. while bill should be 250 approx, they also taken my 250 Erliar. They are cheated me, They are froud, I need Help of yours. I have no option. I request them please Stop my services i do not want to continue. I...
Complaint comments Read comments [1] Complaint category Mobile Service Providers

Aircel - balance deduction and unsuccessful recharge

User
 Shraddha gajanan jadhav on May 4, 2015
i recharge NET PACK Rs. 47 from Aircel Online store . I got successful messege from my NET BANKING and From my account 47 rs r deducted but recharge was not successful..and when i called customer care 9762012345 they are not answering they playing many more time there recordings and wasting my time and money and they are costing charges though it is a customer care no.3Rs for per 1minute ...so plz help us THANK YOU.....
Complaint comments Read comments [1] Complaint category Mobile Service Providers

Aircel - balance deduction & worst response

User
 Prabu Deva on May 4, 2015
This is prabu deva.g from chennai.my gsm no 9941655100... i had been charged frm my main & special balance as data charges though i have valid data balance in my account..this happened many times...and now they charged 20.30rs @7.30 A.m. Today...i have around 150 mb in my account ... Custumer care agents didnt have enough knowledge about the product and services...they are simply managing to answer by their own assumption which is not even reasonable..simply they do redirecting me and they ask me to call aftr 4 hrs...in call they are behaving rude... i am going to leave this prblm untill solving...
Complaint comments Read comments [2] Complaint category Mobile Service Providers

Aircel - charged without my Subscription

User
 Chris KD on May 3, 2015
This isn't an new or an issue faced only by myself but happens to most Aircel consumer. I'm residing at Chennai, so had transfered my bumber from Docomo to Aircel expecting a goodgood service. Initially it was good but later it won't bad. Aircel provides great deals on top-up but you will get charged for WAP sites which customers won't subscribe. I Accidently visited a WAP site and closed the next second but immediately got a message from Aircel for Tiny TV and link to subscribe. I'm very well aware that i will get charged if select the link so i closed the message. The next message is deduction...
Complaint comments Read comments [1] Complaint category Telecommunications

Aircel - Deduct my balance 50 without my permission

User
 Venkat Boori on May 3, 2015
My aircel number is 8686753448. I was using internet, and got message thank you for your request to subscribing to video takies with in few minutes got message congratulations you have been subscribed to aircel video takies and charged 50 for 15 day. Please receive my request and releasing my money back in my number. Plz help me....
Complaint comments Read comments [1] Complaint category Entertainment and Recreation

Aircel - BIG Cheater Aircel Mobile Service

User
 arun_21 on May 3, 2015
4 days back on 29th April 2015, I got a spam call from Aircel offering a service, which I rejected. But after a while i received a message that 21 rupees SMS pack have been successfully subscribed. When I call to aircel customer care they hang up the call or some times say there is huge traffic and all customer care people are busy so try to call after some time. I need my 21 rupees back as i don't want such stupid subscription now and in future. Please help me to get by 21 rupees back. Also could any one let me know how to apply for DND for Aircel service. Thanks...
Complaint comments Read comments [2] Complaint category Mobile Service Providers

Aircel - Customer Mobile amount taken silently

User
 engg.saravanan on May 2, 2015
Because of following reason: 1. I had 2G data pack re charge Rs148 on 2015/05/01(9.47PM) due to my data pack low display remaining 11Mb available validity date 03/05/15. 2. DT-Aircel sent 100% percentage usage message on 02/05/15 (3.08AM) [Before recharge of 2G-Data pack Rs.148] 3. I had received message deducted Rs.66 for 6MB data for in my main account dated on 02/05/15 ( 6.00 AM) 4. I call to customer care detail of deducted amount reason. They are don't have data so wait for 24hrs. Aircel Worst Service. 1. If amount deducted call to customer care not given reason due to no data for...
Complaint comments Read comments [1] Complaint category Mobile Service Providers

Aircel - postpaid bill payment request of inr 300 can not be processed

User
 Sheela Ravi on May 2, 2015
dear Sir / Madam, my No 9716574707 This post paid connection bill payment not accepted transaction ID 1504302025280004 please rectify this problem my incomming and out going calls restrict plz as soon as possible. thanks rgds M.SATHISH JACOB...
Complaint comments Read comments [2] Complaint category Mobile Service Providers

Aircel - poor communication of mob

User
 Harkesh Lal Arya on May 2, 2015
We are having post paid mobile connection No 7844000160 . Outgoing and incoming communication are very poor and improper connectivity. Several time incoming call not connected and saying mob is switch off. Please rectify the observation and intimate our said mobile....
Complaint comments Read comments [1] Complaint category Business & Finances

Aircel - lost the sim

User
 adithiya20 on May 1, 2015
good mrg sir, this is balaji from chennai and i lost my cell phone before 2 days back which was stolen and in that i have a aircel sim card number is 7299535512 and please locate the cell phone with the help of your aircel sim and please clear the complaint as soon as possible...
Complaint comments Read comments [1] Complaint category Clothing, Shoes & Accessories

Aircel - full talktime not credited in mobile no. 8387952225

User
 niiik on May 1, 2015
Hi we have recieved message of talktime of rs.280 on recharge of rs.258 by your company. on doing the same recharge online on 29th april, we recieved on rs.226.62 and there was no context related to the remaining amt. after waiting for 24hrs. we contacted you customer operator but he refuses to have any information of the same offer. we than mail you at care.rajasthan@aircel.co.in but no action was taken for the same. when today we contacted to your customer operator on 198 he was totally non-cooperative and said that there was no recharge done on this mobile no. we are not getting any fruitfull...
Complaint comments Read comments [1] Complaint category Mobile Service Providers

Aircel - Deduct my balance Rs.75 without my permission

User
 saifrehman on May 1, 2015
. My aircel no. is +918561089998 I was using Internet, and got message "Thank you for your request to subscribe to Video talkies". Within few minutes got message "Thank you for your request to subscribe Video talkis After few hours, got message, " Congratulations! You have been subscribed to Aircel Video talkis... And charged 75Rs./30 days...i m using aircel since 6 years ago...Dear Sir agr mujhe mera balnce wps nehi mila toh m aircel se port krwa dunga...kyunki pehle bhi unlimited music k naaam pr pehle bhi 30 rs deduct kr chuki hai aircel... Rs.75 Deduction Time 8.49 pm 30 april...my num...
Complaint comments Read comments [1] Complaint category Mobile Service Providers

Aircel - activation of pack without my permission

User
 inder.kahllon on May 1, 2015
Rs 35 was deducted from my balance for activating a pack -DAZZLING QUEENS-without my permission .Two to three months ago i had lodged a complain regarding the same problem to the customer care.They told me that my balance would be refunded within 72hours but my balance was not refunded.Again and again the same pack is getting activated without my permission.If this continues i would be forced to discontinue the use of the sim card .I hope that you see to my complaint and refund my balance as soon as possible....
Complaint comments Read comments [1] Complaint category Unauthorized charges

Aircel - activate plans

User
 graikar on Apr 30, 2015
Dear sir/madam Every time I just received customer call, activate plans immediate without my permission and charged. Customer service said you activate plans this is not auto activated. So please, strict action of fraud aircel company....
Complaint comments Read comments [1] Complaint category Mobile Service Providers

Aircel - delay on receiving sms

User
 zothana707 on Apr 30, 2015
Dear sir, I received any kind of inbox often very late from one week. I could not make payment even at online shopping due to not receiving OTP in time. I always received OTP very late that cause I could not make payment. When I received OTP after 20 to 30 minutes and sometimes after three or four hours. My session always expired. And not just that, any kind of my inbox are always delayed. I would kindly request you to solve my problem as soon as possible. My mobile number is 9615151950 Your's faithfully...
Complaint comments Read comments [2] Complaint category Mobile Service Providers

Aircel - AUTOMATIC DEDUCTION OF MONEY

User
 Uma Shankar Singh on Apr 30, 2015
My mobile no is 9986312379. I am sorry to inform you that there are no. of occasion, one or other service have been activated without my knowledge and money have been deducted from my account.On 3rd Apr 15 love ki dispensary, 21st Apr 15 Cricket weekly and 25 Apr 15 Live healthy have been activated. Immediately I got it deactivated. When I asked about refund of money, I was told that it can not be refunded back, it is our policy.Now my question is : a) You deduct the customer money without his consent and when it is asked to refund, you say that it is our policy that once the money is deducted,...
Complaint comments Read comments [2] Complaint category Mobile Service Providers

Aircel - balance deduction from main balance

User
 jaita karamakar on Apr 30, 2015
am jaita karmakar my no. Is 7031067344 yesterday I was having 10 balance and I only use to call one no only for 2 rs only but today i am having 0rs in main ac balance what is this ur service is very poor when ever i suppose to contact to ur customer care 198 no they dont reply of it they dont recieves the call and the automatic answer machine says they are right now busy and cuts thr call plz refund back my main ac balance as soon as possible.. Other wise i will file a complain to TRAI......
Complaint comments Read comments [2] Complaint category Telecommunications

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