Aircel Customer Care

Aircel Customer Care

Aircel Ltd.

Aircel Business Solutions, 2nd Floor, Building No. 10A, DLF Cyber City, DLF Phase II
Gurgaon
Gurgaon District
Haryana
India - 122002

Customer Care Phone Numbers and Contacts

Phone:
+91 97 3819 9010
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143
57
+91 12 4476 5000 (Head Office)
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110
60
+91 97 1609 9999
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41
18
+91 88 9204 1111
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50
30
+91 40 6554 1234
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38
21
Fax:
+91 12 4429 0524
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+91 11 2699 0095
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+91 22 4260 6070
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+91 20 4140 6699
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Work days:
Mon12:00 am - 12:00 am
Tue12:00 am - 12:00 am
Wed12:00 am - 12:00 am
Thu12:00 am - 12:00 am
Fri12:00 am - 12:00 am
Sat12:00 am - 12:00 am
Sun12:00 am - 12:00 am
Customer Care

Contact / Inquiry Form

Hyderabad

No.8-2-681/3A & 8-2- 681/3, Lakshmi Cyber Centre, Road No.12, Banjara Hills, Hyderabad - 500 034
+91 40 6554 1234

New Delhi
A44, Mohan Cooperative Industrial Area, Near Haldirams, Mathura Road, New Delhi – 110 044
View More Information...
Satisfactory Rating
20%
Complaints
5532
Responses
3896
Resolved
183
So far so good - The company responded to our notifications and is working on resolving complaints.
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Aircel related photos (460)

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Aircel Customer Care related pictures (460)

Aircel Complaints & Reviews

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Aircel — Call related

 Gaurav3514 on Feb 11, 2016
Sir, My name is Gaurav kumar verma. My mobile no is 8809285558.there is no incoming and outgoing facility on my sim. and customercare person dint help me.please do something.its urgent.

Thank You...
Complaint comments  Read comments Complaint category Mobile Service Providers

Aircel — 60rupees deducted from my balance

 Kishorkumar Sen on Feb 11, 2016
Hi sir I am kishor kumar sen, 60 rupees debited from my balance in three times but i complained customercare person, they told me within 24hrs you will get your money but i didn't got my balance and the customercare service is showing all lines are busy so i want to refund my money or i will make it portability.plz solution this matter.without my knowledge how quiz and vas are being activated .so solve it plz.mob no-9842565015...
Complaint comments  Read comments Complaint category Unauthorized charges

Aircel — Prepaid sim recharge rs. 99 fully accredited promo balance twice.

 Yuvaraj003 on Feb 11, 2016
Im used to regularly recharge Rs.99 and getting service.
Last Sunday and Monday I had recharged Rs.99 topup. completely credited into promo balance.
Now im really disappointment and help me out how to use this promo balance....
Complaint comments  Read comments Complaint category Mobile Service Providers

Aircel — Recharge plan details is not given properly.hide the plan.

 Ratneshbaba on Feb 11, 2016
They are theap.recharge plans information are hide.and giving msg that u recharge 75rs u"ll get 100.but not given.when i called then they tells the hide plan.that u cant recharge more than 2 times.....
Complaint comments  Read comments Complaint category Telecommunications

Aircel — Charges cut without permission, no services activated

 mahen5355 on Feb 11, 2016
My aircel number was working well since the beginning but from last two months every time i recharge my number they cut the balance and no reason is being provided. this has cost me around rs. 400 in last 2 months, when i go to aircel offices they tell me that services are down and they are not getting how the balances are being cut. i am frustrated from all these, please help me out.

The Aircel number from which balance deductions are being done is 9269305355 and my alternate number is 8058959795.

In wait of positive action,

Regards
Mahendra...
Complaint comments  Read comments [2]Complaint category Mobile Service Providers

Aircel — 30 rs of my money deduction

 ajay kumar Samala on Feb 11, 2016
Not canecting castamar Care and complaint( 121&198) and discanecting call of canected castamar care numbers 30rupes deducting and not response before 3 days continually I'm calling but wast of my time lot of days tha warest network Aircel...
Complaint comments  Read comments [1]Complaint category Mobile Service Providers

Aircel — Rc35 validity issue

 kutti ravi on Feb 11, 2016
I am using aircel network number (9500584194). Last month (Jan 6th 2016) I received a message from DK-60006. It says as follows:

Dear Customer Special Offer Only for U! Recharge with RC35 & make all Local Aircel calls @ 10p/min for full 60days.

After i received the message i should make recharge for Rs.35 and then i receive a message from DD-Aircel. It shows as follows:

Congrats, Extra validity on RC35 is credited. Happy talking.

But when i make a call to some aircel numbers, it may charged as normal as 1p/sec. How it could be possible....
Complaint comments  Read comments [1]Complaint category Telecommunications

Aircel — For activation

 jeeeban on Feb 11, 2016
Hi, i had protable my odisha aircel sim to karnataka aircel sim, i got a msg from aircel for activation before 2days, as per msg yesterday my sim has actived but after i put new sim, network is not coming.i try 2/3 times switch off/on but still network is not coming what can i do, can u plz help me imidiately, what can i do now???...
Complaint comments  Read comments [1]Complaint category Employees

Aircel — My sim card is not activated.

 Santhati Eswar on Feb 10, 2016
Hello sir.. Recently 5 days back I book aircel sim online.. After two days aircel sim was delivered to my home. I
Have submitted all the requires proofs and photo graph.. Its 5th day till now my sim wasn't activated..

My sim no: 89918030815199388101

I don't know why my wasn't activated. Plz check it once and activate my sim. Thank you....
Complaint comments  Read comments [1]Complaint category Mobile Service Providers

Aircel — My tariff plan is not activated and i paid for it 6 days ago

 GANESH sadh on Feb 10, 2016
My tariff plan is not activated still. i recharged my mobile 6 days ago.
how i call to customer care because my no. is blocked after i complained about it at 198 customer care
Plz help me...
Complaint comments  Read comments [1]Complaint category Mobile Service Providers

Aircel — Wrongful activation of vas

 Vaidyanathan Palaniappan on Feb 10, 2016
Hi

My mobile number is 9965881917. On Feb 8, 2016 Rs 50 was debited from my balance towards video talkies VAS subscription without my knowledge. I called up the customer care and asked for a refund and they provided me the docket number 1-22058652281. On Feb 9, 2016 I received a message saying my issue is resolved. However I did not get a refund still

And on Feb 10, 2016 @ 4.10 PM, another 50 rupees was debited from my balance for the same video talkies VAS subscription without my knowledge. Please cancel both these subscription and refund Rs 100 in my account at the...
Complaint comments  Read comments [2]Complaint category Mobile Service Providers

Aircel — Didn't solve my problem aircel

 vaibhav dangi on Feb 10, 2016
Aircel is good service provider but sometimes they can't fulfill his customer needs.
i am using internet then some service would be activated i call customer care and i am tell her to refund my money. but they made wrong complaint for closer of service this is the fault of customer care
i want to refund my money
otherwise i choose MNP to other service provider


Aircel No.: 7665551476
Service Activation date: 4-02-2016
Mode of activation (SMS / Call received)- SMS received
Amount Deducted (Rs.)- 10Rs. (only)
Date of deduction:4-02-2016
Complaint comments  Read comments [4]Complaint category Mobile Service Providers

Aircel — Not Refund 49 Rupees

 marufkhan on Feb 10, 2016
Sir 5/2/16 ko Raat me 9:35 pr mere Aircell no 7860100646 se 49 rupees dedutct ho gya. maine complain kiya to 48 Ghante me paise wapas ho jayenge ye customer care officer ne bataya and ye complain No diya 1_22071281993 and 1_22061870949 diya. 3 time call krne pr btaya gaya ki aap ka paisa 2 Ghante me wapas ho jayega abhi thoda network problem h but ab tk nhi huwa .
aj senior officer sakhchi ne kaha ki ab aap ka paisa waps nhi hoga...
Complaint comments  Read comments [1]Complaint category Products & Services

Aircel — Not refund my 49 rs

 marufkhan on Feb 10, 2016
Sir 5/2/2016 ko mere mobile se 49 rupees kat gye maine complaint kiya to 48 hours me paisa return ho jayega ye keh kr mujhe ye complain no diya 1-22071281993 and 1-22061870949 diya fir maine kai bar call kiya to bole 2 hours me paisa mil jayega bt ab tk Refund nhi kiya...
Complaint comments  Read comments [1]Complaint category Other

Aircel — Please refund my balance

 Balachandar S on Feb 10, 2016
My name is Balachandar, my no is 9941147684. Last at 10.02.2016. Deducted my balance RS 31 from my aircel mobile without my knowledge. So that day I was contacted aircel 198 no. And told that problem, t(22050545487).Please refund my balance RS 31....
Complaint comments  Read comments [1]Complaint category Other

Aircel — Not able to deactivate

 cyril manicks on Feb 10, 2016
I deactivated video talkies 50 on 10-02-2016 by morning.But at 1.07pm i have been charged again and got a msg tat talkies is activated. All my balance are getting lost. if i send a msg to 155223 typing STOP, i getting reply that nothing is activated. Pls kindly deactivate it orelse change my operator to airtel....
Complaint comments  Read comments [1]Complaint category Other

Aircel — Deduction of money for vas without subscribing

 Ravindra Sahoo on Feb 10, 2016
Rs30 &Rs35 deducted respectivly on 29-jan-2016&on 6th feb 2016 for vas which I have not subscribed atall.I request my money back.Stop this type of chiting to aircel customer....
Complaint comments  Read comments [1]Complaint category Mobile Service Providers

Aircel — Deducted my balance RS 26

 Laxmi Kundu on Feb 9, 2016
My name is Laxmi kundu, my no is 9851796318. Last at 06.02.2016. Deducted my balance RS 26 from my aircel mobile without my knowledge. So that day I was contacted aircel 198 no. And told that problem, they gave me this concern docket no. (22050545487). And ensure me. resolve my issue on 09.06.2016.but Today at 4:05:57 send me massage solve my issue, still but not refund my balance RS 26.so what else I'm? May I port my no. To idea network . That's want your Aircel company....
Complaint comments  Read comments [1]Complaint category Mobile Service Providers

Aircel — Aircel deducted amount unknowingly

 sgunas on Feb 9, 2016
Today, While am browsing they have deducted unknowingly. This is not the first time happening to me. I have already changed one of my number to other network. I am using one more number and they are doing the same here. Unnecessarily deducting money and saying some stories. None of the networks are doing like this Except AIRCEL. Very worst service they are providing.

I need my money back, if not i have 4 aircel numbers more and i will change all my networks to others,

+++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++

Thank you for choosing...
Complaint comments  Read comments [1]Complaint category Mobile Service Providers

Aircel — I want call details

 vasee26 on Feb 9, 2016
Hi Sir,

I want the complete call history details of my aircel postpaid no 9788493611
Please mail the call details for the past two months to my email id: vasanthv26@gmail.com...
Complaint comments  Read comments [3]Complaint category Business & Finances

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