Aircel Customer Care

Aircel Customer Care

Aircel Business Solutions

2nd Floor, Building No. 10A
DLF Cyber City, DLF Phase II
Gurgaon
Gurgaon District
Haryana
India - 122002

Customer Care Phone Numbers and Contacts

Phone:+91 124 476 5000
+91 40 6554 1234
+91 97 1609 9999
+91 88 9204 1111
Fax:+91 124 429 0524
+91 11 2699 0095
+91 22 4260 6070
+91 20 4140 6699
No.8-2-681/3A & 8-2- 681/3,
Lakshmi Cyber Centre, Road No.12,
Banjara Hills, Hyderabad - 500 034

A44, Mohan Cooperative Industrial Area
Near Haldirams, Mathura Road,
New Delhi – 110 044

69/1, Golden Millennium 4th Floor,
Millers Road, Vasanth Nagar,

View More Information...
Satisfactory Rating
1%
Complaints
4518
Resolved
34
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.
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Aircel Complaints & Reviews

Aircel - No proper Range & call drops,Wrong Billings ,Data Plan changed without Intimation

User
 deeepak mehta on Aug 27, 2015
I am an Aircel customer 98410 96222 for the last 16-17 years since erstwhile RPG, 1.I stay & work from Annanagar in chennai the connectivity is so bad that there are a lot of call drops, it shows fully connectivity & in a few seconds it changes to no connectivity & very little connectivity, had complained about this by mails & over phone for the last 4-5 months but till today no action has been taken to resolve the situation, the engineer had visited once and after checking he said it would be resolved in a couple of days but there has been no improvement till date . 2.I am in a plan of 1000...
Complaint comments Read comments Complaint category Mobile Service Providers

Aircel - Amount deducted without my knowledge

User
 v.parthi2 on Aug 27, 2015
Hi my name is parthiban my mobile number is 9710445456 today my amount got deducted RS 29 me asked aircel customer executive they told that me used mobile internet. but i did't use internet via mobile.me having wifi. why aircel is doing like this me already got problem like this. this is 4th time i'm getting like this issue.. what ever else i need my money...
Complaint comments Read comments Complaint category Mobile Service Providers

Aircel - Automatic balance deduction

User
 parna on Aug 27, 2015
Automatically balance was deducted & when I called for customer care help they told some base less stories that didn't happned at all & when I was checking my phn call list by holding the line they abruptly hang down the phone.After that I tried a lot to call again but my line to customer care was intentionally blocked on some excuse of congestion...
Complaint comments Read comments Complaint category Mobile Service Providers

Aircel - Amount refund nahi kiya

User
 ask789 on Aug 27, 2015
Myself Ashok kumar mera aircel no. 7503753534 14 aug ko maine apna no 130/- se recharge karwaya kuchh der bad mujhe ek sms aya free 2 deal par day send msg maine msg kiya koi confirmation naya thodi der bad maine fir kya same koi confirmation nahi aya mere sath esa 4 bar hua . sham ko achanak hi inhone mere 120 rs kat liye mujhe samajh me nahi aya ek hi service ke liye yeh log 4 bar paise kyo kat sakte hai to maine costomercare me bat ki to inka server down hai esa kaha inke oprater ne.kaha kal bat karna darashal inki chall thi mujhe talne ki kyoki yeh kahte hai koi bhi service 24 hour me free band...
Complaint comments Read comments [1] Complaint category Telecommunications

Aircel - Network

User
 bittu.gupta712 on Aug 27, 2015
Extremly bad network for internet users. few months ago also i complained regarding this matter but till now no solution came out. i m sorry to say that from next time i will not use any internet packs of Aircel. Currently i m using 3 months internet pack-Rs 545 but due its bad network all the money wasted and my efficient time also wasted. seriously it was a total wastage of money and time. I regret the time when i bought this sim only for internet. And also i will suggest my all friends not to use internet pack of aircel. this is wat all i had to say. my no.which i was using for internet...
Complaint comments Read comments [1] Complaint category Internet Services

Aircel - Please block my sim card

User
 akshay1001 on Aug 27, 2015
In dated of 20.07.2015 i have lost my sim card(no-9658585549).Those person who find the sim card is don't agree to return my sim card.But doing phone calls to my relatives with according my number contacts in bad behaviour .So please block my sim card and pleasing me. My sim card no-9658585549 my name-manoranjan sahoo...
Complaint comments Read comments [1] Complaint category Unsolicited Phone Calls

Aircel - Balance deduction

User
 Amiya ketan Rout on Aug 26, 2015
In last two days my balance reduce near about as 35 & 58.yesterday i kept the attention of customer care but no result.being say deduction for your vas service.but i confirm i have no vas service.so i request u add my balance as much as possible....
Complaint comments Read comments [1] Complaint category Mobile Service Providers

Aircel - Recharges made online unsuccessful

User
 kansiddiv on Aug 26, 2015
I have been trying to recharge my mobile 9841126917, but repeatedly all my recharges have proved to be unsuccessful. on 24/8/15 i tried Rs199/ - and Rs 193/- and today Rs.109/- and Rs.27/-. While the amounts have been debited to the card account the status is 'failed' on all the four occasions. I request you to take up the matter urgently as I am left with nil balance and I am unable to contact anyone from my office. my mobile: 9841126917 e-mail: divakar.kannan@yahoo.co.in...
Complaint comments Read comments [2] Complaint category Credit Cards

Aircel - Sasti lakin ghatia aur chor Company Aircel (ghanta customer services)

User
 Ankit2015 on Aug 26, 2015
Hi Gyes, Mera naam nitish hai or galti se maine Aircel ka no. 7053363005 liya tha, kya batau boss itni ghatiya company hai ki bs company ko sirf apne profit se matlab hai baki Customer jaye bhad me. shayad yahi is company ka vesion hai. Inke customer care main call kro to sirf time waist hota hai resoluation nahi milta. baki kya bolu aircel ke sabhi customers jante honge ki real main aircel kya hai, fir bhi upcoming customers ko bata du ki airel ek sasti call rates dene wali company hai, baki sab bekar hai, na to network accha hai home network main bhi roaming show karta hai or jab roaming show...
Complaint comments Read comments [2] Complaint category Telecommunications

Aircel - Unnecessary bills

User
 Jatinkansal on Aug 25, 2015
This complaint is regarding to my aircel poatpaid mobile number 9782360777 . the company unnecessarily activate the vas subscription and charges 353 rs extra in july month and deactivate my outgoing and then incoming.i talked to aircel authorities but they never take a favour of me and said u subscribed this.and at last they compromise to 150 Rs adjustment and then they cant do even 150.Now they sent me a bill of august also with 401 rs extra charged with also 140 rs vas subscription charges total bill become 1238 from 917 ....
Complaint comments Read comments [3] Complaint category Unauthorized charges

Aircel - Aircel isn't allowing MNP.

User
 kausarayub on Aug 25, 2015
I have applied for MNP from Aircel Jharkhand to Reliance Karnataka and its now around 3 weeks but still its not yet ported. I called up Reliance and they said that Aircel has not yet released my number so I called Aircel and they told me that they are not having any information for the same. Phone Number: 9006790088 UPC: DB534329...
Complaint comments Read comments [2] Complaint category Mobile Service Providers

Aircel - Prepaid SIM Card - lost my sim card - block the sim card

User
 manishraikwar on Aug 25, 2015
Hi!

Yesterday morning I have lost my phone Redmi Note 4G with Aircel pre-paid sim card .

Kindly block the card.

The number is : 9999738022.

My address is
A-27 Dass garden Baprola new delhi -110043


Thank you
Manish Raikwar...
Complaint comments Read comments [2] Complaint category Mobile Handsets

Aircel - Illegally deduction from prepaid balance.

User
 punyaslok satapathy on Aug 25, 2015
Dear Sir, My Aircel prepaid No.8895583888.I have ported this no from BSNL to Aircel on 04/08/2015.As per the Aircel’s offer the retailer has been activated rate cutter for the benefit of outgoing calls to 1P/2Sec plan for 90 days validity & 2 months Data pack. But it is surprised that Rs.65.00 has been debited from main balance on 19/08/2015 for activation of benefits of outgoing calls as Loca l+STD A2A @ 15 P/min, Local A2O@25P min for 45 days. I have communicated to customer care executive but they replied me that it was done by me & no refund is possible. As the same benefit was activated...
Complaint comments Read comments [2] Complaint category Mobile Service Providers

Aircel - Balace

User
 irohit sharma on Aug 25, 2015
साहब मेरा नम्बर 9454072844 हैँ जो की ऐरसेल कम्पनी सर्विस से है दिनांक 22-8-2015 को 40 रुपये का कुपन से रिचार्ज किया था और हमे बहुत जरूरी बात करनी लेकिन जैसे ही हमने रिचार्ज की उसके 2 घंटे बाद मेरे सारा बैलेंस कट गया और मैं बहुत ही साहब परेसान हो गया...
Complaint comments Read comments [2] Complaint category Telecommunications

Aircel - Took my money after i have recharged the browsing data.

User
 charmsiva on Aug 25, 2015
Hi, My number is 9688735235, On 20th Aug2015 i have recharged my account into 453rs. Before that the data balance is 49mb only. But i continue to browse. On 21st August they took above 580 rs in my account. They simply told you should switch off and on after recharge. I have recharged before data low, then why deduct my money, i want my money, pls give it back money. For days so much of worries, simply irritating ......
Complaint comments Read comments [1] Complaint category Mobile Service Providers

Aircel - Refund of deposit amount is not given since 90 days

User
 rpreethi on Aug 25, 2015
Closure request number: 1-19049113565 I have used AIRCEL postpaid datacard for past 5 years and I've closed the connection by May 2015. I have deposit amount of more than 7500/-. During the closure of connection, Aircel management mentioned that they will send the cheque to claim the refund amount within 45 days. But I dint get any communication from Aircel about my cheque since 90 days. I have raised a complaint against this, they have replied that the cheque got deliverd by July-07-2015 and I need to check in nearest post office. I've given my office address for cheque delivery, but they are...
Complaint comments Read comments [1] Complaint category Mobile Service Providers

Aircel - Money charged but not credited in the account

User
 sanjeevsolanki on Aug 24, 2015
I bought a 3G Dongle from Aircel shop at jammu on 21 Apr 15 with an FRC of Rs299 to get a 2GB/!GB/1GB download for 1st, 2nd and 3rd month. I was told that the dongle will be activated within 24 Hrs. The complaints are written as under 1. The FRC needs to be activated at the earliest. 2. The Dongle provided is of an old model and needs to be replaced. 3. A delay by the company in activating the dongle has caused problems to the customer and needs to be compensated....
Complaint comments Read comments [1] Complaint category Mobile Service Providers

Aircel - Not got balance and deduction of balance

User
 chandan678mishra on Aug 24, 2015
Aircel - Not got balance 1 Review Add a Comment chandan678mishra on Aug 24, 2015 I got this message today-RC-129 mai FREE 20L/N mins har din +25L/N SMS+300MB 2G/3G data, 14 dino k liye !! Aur TopUp 65 me 80 ka TT + 10 LA2A mins!! Extra TT of Rs.15 valid for 10 Days --- When I recharged with 65 I got no balance in my account only received a message telling recharge successful.give my recharge immediately ...because of this I am afraid of further recharging my account. Also 2 days before 15 rupees was deducted from my account for tiny TV for which I never told to company or received any...
Complaint comments Read comments [2] Complaint category Mobile Service Providers

Aircel - Not got balance

User
 chandan678mishra on Aug 24, 2015
I got this message today-RC-129 mai FREE 20L/N mins har din +25L/N SMS+300MB 2G/3G data, 14 dino k liye !! Aur TopUp 65 me 80 ka TT + 10 LA2A mins!! Extra TT of Rs.15 valid for 10 Days --- When I recharged with 65 I got no balance in my account only received a message telling recharge successful.give my recharge immediately ...because of this I am afraid of further recharging my account. Also 2 days before 15 rupees was deducted from my account for tiny TV for which I never told to company or received any message...I want you to return my balance otherwise I have to replace this company...because...
Complaint comments Read comments [2] Complaint category Mobile Service Providers

Aircel Up East - Balance reduction

User
 Priyanshukushwaha on Aug 24, 2015
My balance was around 480₹ approx., but when I checked my balance is shows 90₹ less. I complained this to customer care they told me I have downloaded NDTV news channel app worth 90₹ .but I just want to know how AIRCEL UP EAST can deduct my baalnce when I haven't used this service. 2 days before they have also charged me for fraud MASTI MALL plan for which I have got refund 35₹ .now the major problem is that I am trying to make contact with customer care (121) and complaint helpline (198) it says that all the operaters are busy then it cuts the call. Guys how can I contact them. And how...
Complaint comments Read comments [2] Complaint category Mobile Service Providers

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