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Aircel Customer Care

Aircel Business Solutions

2nd Floor, Building No. 10A
DLF Cyber City, DLF Phase II
Gurgaon
Gurgaon District
Haryana
India - 122002

Customer Care Phone Numbers and Contacts

Phone:+91 124 476 5000
 +91 40 6554 1234
 +91 97 1609 9999
 +91 88 9204 1111
Fax:+91 124 429 0524
 +91 11 2699 0095
 +91 22 4260 6070
 +91 20 4140 6699
No.8-2-681/3A & 8-2- 681/3,
Lakshmi Cyber Centre, Road No.12,
Banjara Hills, Hyderabad - 500 034

A44, Mohan Cooperative Industrial Area
Near Haldirams, Mathura Road,
New Delhi – 110 044

69/1, Golden Millennium 4th Floor,
Millers Road, Vasanth Nagar,
More...
 
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Aircel Complaints & Reviews

Aircel - AIRCEL Complaint of MCA Pack

User
 abhishek2369 on Oct 20, 2014
Dear Sir, This is with reference of complaint of my AIRCEL Mobile No. +918802087584, east Delhi. I am facing a problem of MCA Pack that MCA Pack activate from last 6 month but its not working after checking so many times. I had complaint 3 times on 198 but he told me that no one called me in last 6 month whenever my mobile switched off or not reachable, this is funny because i tried so many times after switching my mobile and try my number from another mobile but i didn't get EVEN ONE miss call alert. I am paying Rs. 30 per month and there is no benefit for me, and i am facing problem. Request...
Complaint comments Read comments [2] Complaint category Mobile Service Providers

Aircel Telecom - outgoing call not activated after complaining 5-10 times

User
 heart200 on Oct 19, 2014
I'M MURALI KRISHNAN FROM VASCO DA GAMA GOA. MY AIRCEL MOBILE NO. IS 8796609160. I HAD BARRED MY OUTGOING CALLS ON SATURDAY DUE TO LOSS OF MY MOBILE. I REISSUED MY SIM OF SAME NUMBER.I CALLED UP CUSTOMER CARE ATLEAST 5--10 TIME S N THEY ENSURED OUTGOING WILL BE STARTED BY 4 HOURS ON FRIDAY BY EVENING. LATER ON SATURDAY I MADE CALL AND THEY TOOK UP MY COMPLAINT REF:1-17155566911 AND ENSURED OUTGOING BY 4 HOURS LATER AFTER 4 HOURS THEY TOLD BY 24 HOURS THEY ENSUREDF THE UNBARRING. AFTER THAT TODAY ON SUNDAY I RECOMPLAINED AND THEY RE REGISTERED THE COMPLAINT REF NO:1-17167759134.AND THEY ENSURED...
Complaint comments Read comments Complaint category Telecommunications

Aircel - to get back the amount and deactivate the below mention service

User
 ranjit sutradhar on Oct 19, 2014
My mob no is 8553313757. Today i receive a msg like that " thank you for subscribing to full songs download pack. You have been charge rs 5.0 for 1 days and your service will be auto renewed with the same charges". I do not know with out doing anything how it will activated. Now i want get back the amount and immediate deactivate the above mentioned services. So do the need ful... Thanking you Regards Ranjit Mob: 8553313757...
Complaint comments Read comments Complaint category Mobile Service Providers

Aircel - wrong activation of internet pack of Rs17.

User
 vankit on Oct 19, 2014
Yesterday, I recieve a call on near about 2:40pm by aircel, when I attend the call in which I found they will describe me the internet plan.I hold the call near about 10sec. After than I, dissconnect the call.after 3:30hours I got a message in which I see the internet plan of Rs 17 activated.which was not subscripted by me.SOo that, I want to refund my balance immediately....
Complaint comments Read comments Complaint category Internet Services

Aircel - Deduction of Rs 300+ when I recharged for 2g and however used 3g

User
 sr5060il.13 on Oct 19, 2014
One night I activated a small pack for 2g, wanted to do facebook. I just gave a status update and slept because I was very tired. In the morning I had to call my friend for some purpose, but said you have insufficient balance, but I recharged a week ago and my dad also did thinking that I had no balance. I called Customer Care and they said that It has been cut because I used 3g instead of 2g. I want to know; if I recharged for 2g then how can I use 3g, and whatever if I was on 3g mode why I haven't been converted into 2g. Just because of their screwing shityy policies my money got screwed for just...
Complaint comments Read comments Complaint category Mobile Service Providers

Aircel - worst experience with aircel

User
 mrityunjay1061 on Oct 19, 2014
dear sir, this is to inform you that i am a new customer of Aircel no 9097204041 and disappointed with the services given by aircel . but due to one incident i am feeling sorry for being a part of it. I will narate the incident i bought a new sim for my new mobile 9097204041. I recharge my number with 67 rupee 3g pack(500 mb ) data . then I want to activate this number with 3g your customer care told my to mgs START 3G to 121 I send a msg I get a msg that u r already activated 3g on ur this number but I still not able to use 3g its still connected 2g then I again call customer care they told me...
Complaint comments Read comments [1] Complaint category Mobile Service Providers

Aircel - unexpectedly deducting of main balance

User
 nsjadaun on Oct 18, 2014
Respected sir My self Nagendra singh my aircel no. is 9807441630. Last day my balance is rupees approx 20 or 25 but today is rupees 08. I had informed this situation to customare service agent of aircel but he said that i had downloaded a content but i didn't do so. Kindly do the hopeful and needful on this matter. THANK YOU....
Complaint comments Read comments Complaint category Mobile Service Providers

Aircel - Deduction of amount from my account....

User
 Satin Mishra on Oct 18, 2014
Myself Arun Kumar Mishra form Shahabad Hardoi my aircel number is 7785038490.Sir never activated any aircel news, cricket or any other services but my balance is continuously deducted from account.I contacted customer-care and deactivated it still process of deducting balance is going on.So what should I do.Now I am tired doing so. So this is my humble request please tell me appropriate solution otherwise I am going to change SIM as I want to get.rid of this problem.None is bothering about my complain that I registered on your customercare number also check my details how many times I contacted at...
Complaint comments Read comments [1] Complaint category Mobile Service Providers

Aircel - Balance unexpectedly deducted periodically.

User
 dibyenduraja on Oct 18, 2014
Sir I, Dibyendu Chatterjee, using Aircel Service by the number 9804888850 for a number of years. But they are deducting my balance without any notification. The balance was deducted on 13th October 2014 after 11 PM, when my phone is switched off. I called customer care but the customer executive and her senior (Aparna/ Alpana Jaiswal) was not taking my complaint. Then I email to kolkata care about it and a reply mail is there about taking action within two working days. This is the story of 15th October 2014 12:22 PM, but still now no reply message was there. Now yesterday again a balance of Rs...
Complaint comments Read comments Complaint category Telecommunications

Aircel - Aircel Cheated me

User
 nikhiltk7 on Oct 17, 2014
Aircel deducted 600+rs from my balance for using internet but still I have 90 MB in my account. They deducted my balance to 0.02 without any notification even after every sessions. I had contacted with the customer care immediately but they disconnected my call in between chatting. Also Very poor customer care service....
Complaint comments Read comments [1] Complaint category Telecommunications

Aircel - unnecessarily detecting amount from main balance

User
 hcse on Oct 17, 2014
This is the worst service, really very bad to say. 1. Whenever I call customer care always get an announcement " we are experiencing an heavy traffic ---- More than 100 times I would have called. 2. Need to know why my balance has become to 0. 3. Call me immediately num- 9551381765...
Complaint comments Read comments [1] Complaint category Mobile Service Providers

Aircel - Aircel swindling money again

User
 Padmanabhan2 on Oct 17, 2014
I had activated a 8rs 1 day data pack in my no:9840608193 for which the rs8 amount was deducted from main a/c apart from that rs20 was deducted as data charges without any intimation which is gross injustice and again on tha same night i had subscribed to rs8 night pack for which rs 8 was deducted promptly from my a/c apart from it aircel chennai deducted rs123 as data charges from my main a/c again which is total fraud and cheating by the service provider...hope someone in the consumer affairs ministry is taking into note such frauds and hope TRAI is also taking note of such complaints....
Complaint comments Read comments [1] Complaint category Mobile Service Providers

Aircel - SIM Barding

User
 abhishek singh Rahul on Oct 17, 2014
Dear sir I am suffering from call barding . in this number 8285208284. on date 12/10/2014. I have submit my document vasundhara, Ghaziabad aircel store on 15/10/2014. But my Problem not solved. so please solve my problem urgently. Avishek Kuwar mob. No. 8285208284 Email : abhi.gra@gmail.com...
Complaint comments Read comments [1] Complaint category Telecommunications

Aircel - Customer care office - service Pathetic

User
 Rajesh Narandra rao on Oct 17, 2014
I had requested for a Nano sim with Aircel office in Ooty for my number 8807807232 on the Wednesday morning (15th Oct 2014). I had paid Rs. 25 for the same and been informed that the sim will be activated in a couple of hours by a person called YAGHU( who really is worried to open his mouth and talk - as if am asking him for a favor) Today morning ( 17th Oct 2014) i enquired what is the matter about and got a response saying that the set of sim's that my sim was given has some crap and gave me a new sim and took another 25 rs and gave a new one by Keerthika ( thanks to her atleast she was bothered...
Complaint comments Read comments [2] Complaint category Mobile Service Providers

Aircel - Deduction of balance without any usage

User
 rinku chaubey on Oct 17, 2014
I am using aircel no 7278107626 . Yesterday night my balance was Rs 59 & today it is Rs .01. Kindly provide me the reason of deduction the amount as I have not used anything overnight. I have called your call centre but there no transaction is showing & they had advised me to call after 2 hours. I am continuously trying to call but due to heavy consuction they are disconnecting the line. Kindly help & charge back my balance urgently as I need to do urgent calls. Lokenath Dubey...
Complaint comments Read comments [2] Complaint category Mobile Service Providers

Aircel - Incoming Charged at Roaming

User
 Amol Lakhu on Oct 17, 2014
Hi, I am currently in Karnataka for that I have recharge on 14/10/14 for Rs. 29 on my mobile no 8796308741 for incoming free at roaming. Still Aircel charge me for incoming call at 0.75/min. I have made complaint 4 times on date of 14th, 15th 16th and 17th. Your customer care executive's are so pathetic on no 9762012345. If they are in front of me I dont know what I will do with them. They don't even understand the problem. Now today I got the complaint no 17145140975. Every time they say me we are forwarding your complaint and it will resolve your problem within 24 hrs. Please count the time...
Complaint comments Read comments [4] Complaint category Mobile Service Providers

Aircel - Very Impolite and offensive behavior from Aircel customer care

User
 prabumj on Oct 16, 2014
Today i got a call from a girl named Ramya who said that she is calling from an aircel legal office for payment of bill, I have told her that i'll pay the bill but i need some time since the amount is huge, but she didn't hear and started threatening that she have all the ability to block me from getting any sim from any other mobile service provider or even she can block me from getting any type of loan from any bank.Also she was using very offensive words pointing the womens in the house. I strongly demand an explanation of her behavior and also an apology from her. she has used below numbers...
Complaint comments Read comments [1] Complaint category Mobile Service Providers

Aircel - Aircel swindling customer money

User
 Padmanabhan2 on Oct 15, 2014
My aircel prepaid number 9840608193 was one day suddenly wiped out of the balance of rs103 and after my complaint rs51 was reversed into my account, also i had bought a ratecutter of rs178 about a month ago which should charge me 20ps/min for aircel to aircel and 40ps/min for other service providers but i am being charged more than that for more than a month but no action has been taken to correct it although i have escalated the issue many times, aircel needs to improve its service if it wants to survive in this tough indian telecom market....
Complaint comments Read comments [4] Complaint category Mobile Service Providers

Aircel - balance deduction with fake service activation

User
 ksushil57 on Oct 15, 2014
I am using Aircel from 4 years. But now problem arises nowadays few days ago automatically limitless music activated and Rs. 10 has been deducted. once again on 11/10/14 Rs 60 has been deducted. i tried many times to call customer care but when i told him to i want to talk to your head then he says i am transferring your call and after few advertisement it get disconnected. i only want to refund my balance. thank You...
Complaint comments Read comments [1] Complaint category Mobile Service Providers

Aircel - worst experience with aircel !!!!!!!!!!!!!!!!!!!!

User
 sumit@obc on Oct 15, 2014
dear sir, this is to inform you that i am a regular customer of Aircel no 9697219670 and satisfied with the services given by aircel . but due to one incident i am feeling sorry for being a part of it. I will narate the incident, i recharged my aircel prepaid no 7298902260 with rs98/- (internet pack) from aircel store situated at Shahidi chowk, Kathua, J&K 184104 dtd 9.10.2014 at 2:30 pm . I started using net services in the evening, after some time my net pack stops working . while enquired through customer care i was informed that no recharge was done on my no and net services were running...
Complaint comments Read comments [2] Complaint category Mobile Service Providers

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