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Aircel Customer Care

Aircel Business Solutions

2nd Floor, Building No. 10A
DLF Cyber City, DLF Phase II
Gurgaon
Gurgaon District
Haryana
India - 122002

Customer Care Phone Numbers and Contacts

Phone:+91 124 476 5000
 +91 40 6554 1234
 +91 97 1609 9999
 +91 88 9204 1111
Fax:+91 124 429 0524
 +91 11 2699 0095
 +91 22 4260 6070
 +91 20 4140 6699
No.8-2-681/3A & 8-2- 681/3,
Lakshmi Cyber Centre, Road No.12,
Banjara Hills, Hyderabad - 500 034

A44, Mohan Cooperative Industrial Area
Near Haldirams, Mathura Road,
New Delhi – 110 044

69/1, Golden Millennium 4th Floor,
Millers Road, Vasanth Nagar,
More...
 
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Aircel Complaints & Reviews

Aircel - Aircel Store nearby my location

User
 Harryjsr43 on Jul 4, 2015
Madam/Sir, I want to know the address of Aircel store nearby my location to purchase one Aircel Micro Sim. And is there any online purchasing method available to purchase a Aircel Micro Sim. My Address: City-Jamshedpur State-Jharkhand PIN-831001...
Complaint comments Read comments Complaint category Mobile Service Providers

Aircel - not refund money

User
 sounik bhowmick on Jul 4, 2015
Dear sir/madam yesterday my balance was rs 24.00. But today my balance is rs 14.00 But No download done from my phone. May I complain your customer care.But we no get any type help from your. so please do the needful & please back my balance amount regards 9563187810...
Complaint comments Read comments Complaint category Business & Finances

Aircel - regarding wrong information from customer care executive

User
 kela786 on Jul 4, 2015
when i called to cce, they told me about the rate cutter plan, but when i recharged that is totaly wrong. after that when i again called to customer care they did not give any prefarence or any satisfactory reply to me, they just cut the phone and told me that there is no plan for that recharge....
Complaint comments Read comments Complaint category Mobile Service Providers

Aircel - data not recieved

User
 Azhar Uddin on Jul 4, 2015
worst service from aircel i hv recharged of rs 98 1 gb data 500 mb credited at the time of recharge remaining 500mb not recieved yet 5 times called customer service centre they not giving perfect answer and droping calls giving wrong commitment...fed up to call again my no is 8801526169 solve this issue if ur service is gud....
Complaint comments Read comments Complaint category Telecommunications

Aircel - call drop & network problem

User
 sanjay muchan on Jul 4, 2015
sir/Madam, The network of aircel is very poor. Help line executives are not answering satisfactory.The following complaints are not attended properly 1. Complaint no.1-19683564389 of dated 19/06/2015, 2.Complaint No.1-19894744935 0f dated 27/06/2015 till 04 july 2015. you are requested to solve the network problem. My Mobile No, is 8802313117...
Complaint comments Read comments Complaint category Telecommunications

Aircel - money loss

User
 satyababu on Jul 3, 2015
taking money with out my permission when I go forbrowsing they lot of advertise ments, iclick o n one they go for one finally link is wrong thy saythanks for subcribing aircel some thijng something produts, whaen icall ccare tey also same word ur subscribed forour so called services, what is this isearch forsome thing igot some thing finally ilost mney because of ur aircel, itotwlly disoppint aming ur services, please solve this problem, dontdetuct money from customers with ur chep tricks aircel...
Complaint comments Read comments Complaint category Internet Services

Aircel - 500 MB each month for 6 months

User
 pronoy on Jul 3, 2015
Sir, my mobile no. is 8013708637 in the name of Pronoy Mukherjee. I have purchased a Samsung Galaxy J1 where it is said that I will get the above subject offer. Since this is not activated, I contacted the customer care executive but, to my utter surprise, he said that he is not aware of the offer. please let me know whether i will get the offer or not....
Complaint comments Read comments Complaint category Mobile Handsets

Aircel - Deactivation of subscription of Pocket Store and Return my balance.

User
 Sohini Roy on Jul 3, 2015
Dear Sir, My Aircel No. is 9804482997. I have received a message on today that Rs. 5 has deducted from my A/c due to subscription of Pocket Store which actually I haven't subscribed. Moreover, when I'm trying to deactivate that the message has come to me that I haven't subscribed any vas service. I want to know what is this? If I haven't subscribed anything then why should u deducted Rs. 5 from my A/c. Return immediately my balance or I will complaint to Consumer Forum. Thanks & Regards SOHINI ROY...
Complaint comments Read comments [1] Complaint category Other

Aircel - Refund the charged Rs 30 /-

User
 kulli on Jul 3, 2015
Sir, The same problem which occured to me last week they charged me Rs 15 / - video pack . After i have send complaint to this mail to this i got my Refund back. similarly the same thing happened today also at 3.43 pm dt : 3 - 7 - 15. when i searching the the web by Automaticaly they have send a sms that i have accepted for TINY TV service, They charged Rs 30 / - for 7 days and deduct in my Account. I immediately send and sms to 155223 to deactivated the service. They have accepted and cancel the service i got sms from Aircel, but i didn't get the Deducted Amount to my Balance....
Complaint comments Read comments Complaint category Unauthorized charges

Aircel - Block SIM Card

User
 kumaripooja.nift on Jul 3, 2015
Dear Sir, I have lost my mobile along with the AIRCEL sim card. Please block the out going & incoming calls from the below mentioned number so that it cannot be used by unknown person. Please do this as soon as possible. Phone Number: 7278754435 Thank You, POOJA KUMARI...
Complaint comments Read comments Complaint category Employees

Aircel - Deactivate Aircel store 99

User
 Sukhwinder_007 on Jul 3, 2015
Dear sir My Name is Sukhwinder Singh my mobile no.8568886675 sir I don't no when store 99 automatically activate in my number please Deactivate this service .daily I received msg from company please Recharge your Account .your renewal etc... Something. Please Mention my Complaint .. thank you...
Complaint comments Read comments [1] Complaint category Telecommunications

Aircel - didn't receive my balance

User
 Debasish Devnath on Jul 3, 2015
I recharged my no with the full talktime combo pack of rs 49, i received a message that my account is credited but when i checked my account balance it still shows the earlier amout and then i received another message that my pf balance is 42.98. sir its my request to you to solved the problem as soon as possible...
Complaint comments Read comments Complaint category Mobile Service Providers

Aircel - voice & network issue

User
 moti ram on Jul 3, 2015
sir myself a user of aircel sim bearing number 9858679709 is facing problem since 6 months having complaint simply on 198 . many of the engineers of ur company have a visit but still the problem is not solved. most of the connections of our area are aircel registered and all are facing these problems...
Complaint comments Read comments [1] Complaint category Mobile Service Providers

Aircel - Money deduction from account

User
 Swapnajit Panda on Jul 3, 2015
My mob no is: 7504389528 On 28th June 2015 i realized that my account got deducted with rs 45/-. To resolve the problem i tried to contact customer care number. After a long time try finally the call got connected. I got an assurance that the problem is going to be resolved and i will get back my money. But that did not happened. After this incident again i tried to contact the customer care again and failed several times. Its really a very bad service from them. It is not the first time....
Complaint comments Read comments [1] Complaint category Unauthorized charges

Aircel - Deduction of balance!!!

User
 Sushil.sheelu420 on Jul 3, 2015
Dear sir, my CRF no. Is 1-19971649017 . I have complained against my 15 rs balance deduction. For which i have not subscribed any service. Today it happen again, this time 35rs deducted from main balance for renewal of a service. For this I have called several times to 198 . first time it connected and I told them about my problem, they directly refused to return my balance . When I told them to transfer my call to their senior, they said that senior was busy. Call again after 1 hour. When I called after 1 hour . The No. Is always busy and not responding. Sir I am very much satisfied by your service...
Complaint comments Read comments [1] Complaint category Mobile Service Providers

Aircel - General Balance Deduct Automatically but not to take necessary action.

User
 Bhanjan Dutta on Jul 2, 2015
Dear Sir/Madam, Good morning, I am a customer with Aircel (India) service provider over a long time, never facing any problem but last three days facing major problem, Automatic deduct my general balance, where as not to make any phone calls and not to activate any other facilities. What is the service of Aircel???? Several time call Customer Care no.198 but they have not to take any necessary action till now. Detail of Deduct amount with date: 30th June'15 at night Deduct amount Rs.52/- 01st July'15 at night deduct amount Rs.40/- (top up recharge due to zero balance that day) 02nd July'15 at noon...
Complaint comments Read comments [1] Complaint category Mobile Service Providers

Aircel - Deduct General Balance

User
 Bhanjan Dutta on Jul 2, 2015
Dear Sir/Madam, Good morning, I am a customer with Aircel (India) service provider over a long time, never facing any problem but last three days facing major problem, Automatic deduct my general balance, where as not to make any phone calls and not to activate any other facilities. What is the service of Aircel???? Several time call Customer Care no.198 but they have not to take any necessary action till now. Detail of Deduct amount with date: 30th June'15 at night Deduct amount Rs.52/- 01st July'15 at night deduct amount Rs.40/- (top up recharge due to zero balance that day) 02nd July'15...
Complaint comments Read comments [1] Complaint category Telecommunications

Aircel - Unwarranted activation of VAS and deduction from balance

User
 Prateep Sengupta on Jul 2, 2015
Me and my relatives are using Aircel Pre-paid mobile service bearing following Mobile Nos. 9854125257, 9854265994, 9859892983 & 9859332071. Every now and then the Company activates various value added services like dialer tune etc without the consent of the user and charges are deducted from the pre-paid balance. I have complained several times to the Customer Care cell and every time they assured deactivation but after somedays they again activate some other service without asking for consent of the users. This is causing financial loss to us. Only today I deactivated two such services at my No....
Complaint comments Read comments [1] Complaint category Mobile Service Providers

Aircel - miss behave

User
 prini on Jul 2, 2015
My no7378321127. Myself shukla paul. I m a old customer of ur service. i had call ur customer service desk 198 today evening 4 my vas related complain. but ur executive mr. Ayan mukherjee rude behave with me. As well as he disconnect the call without my permission. This is nt expecting 4m ur service. I thnk ths i a bad worst service of ur end. Why u take ths kind of executive ut company. infact m also using vodafone postpaid. Nd their behave is such a niece. Aircel is a worst service going nw. Plz take any step 4 ths matter nd plz cl back 4m ur end. Shukla paul. Ph no - 9830155542 ...
Complaint comments Read comments [2] Complaint category Employees

Aircel - Balance deduction of INR 57/- from my prepaid balance

User
 Abhishek1991 on Jul 2, 2015
Hi, Date of incident-29/06/15 Mob no- 8796372232 Full Description- I have registered complaint with Aircel via service request number Sr1-19945746013 regarding deduction of Rs 57/- from my prepaid balance dated 29/06/2015 on my mobile number-8796372232. On 30/06/2015 i got a message from Aircel that the issue has been resolved, but they did not refund the amount and i am confused on what basis they had closed the complaint without providing the resolution. After several attempts to contact the customer helpline they are disconnecting the call and i have also tried to contact them through...
Complaint comments Read comments [2] Complaint category Mobile Service Providers

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