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Aircel Customer Care

Aircel Business Solutions

2nd Floor, Building No. 10A
DLF Cyber City, DLF Phase II
Gurgaon
Gurgaon District
Haryana
India - 122002

Customer Care Phone Numbers and Contacts

Phone:+91 124 476 5000
 +91 40 6554 1234
 +91 97 1609 9999
 +91 88 9204 1111
Fax:+91 124 429 0524
 +91 11 2699 0095
 +91 22 4260 6070
 +91 20 4140 6699
No.8-2-681/3A & 8-2- 681/3,
Lakshmi Cyber Centre, Road No.12,
Banjara Hills, Hyderabad - 500 034

A44, Mohan Cooperative Industrial Area
Near Haldirams, Mathura Road,
New Delhi – 110 044

69/1, Golden Millennium 4th Floor,
Millers Road, Vasanth Nagar,
More...
 
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Aircel Complaints & Reviews

Aircel - Deduction of Balance for irrvelant reasons

User
 Shikhar Kumar on Nov 25, 2014
Aircel keeps deducing my balance by some irrelevant subscription " thanks for subscribing to TINY TV " without any confirmation for the service . It says to STOP the service, still balance deducted after unsubscription. I had complained about the deduction to aircel customer care they noted my complaint and gave me reference id 1-17139562731 and said their head would call back .After more than two weeks no response has been received . Till now a total of 100 rs had been deducted from my balance last being 30 rs for which complaint reference id is provided above....
Complaint comments Read comments Complaint category Unauthorized charges

Aircel - Deduction of balance for irrevelant reasons

User
 Shikhar Kumar on Nov 25, 2014
I have been receiving messages from aircel saying that "you have subscribed to TINY TV ", "thank you for using aircel services" . Irrevelant subscription to Tiny TV pack without any prior notice, and balance is deducted multiple times . When I try to stop the pack so as to not deduct further balance it already says "you dont have any value added services activated " but main balalnce is deduced . Lost a 30 rs recently due to this and many times more in the past . Customer care takes no action . My complaint referece id which aircel provided for this complaint was 1-17139562731. Kindly acknowledge...
Complaint comments Read comments Complaint category Unauthorized charges

Aircel - Money deducted thrice in a week

User
 viveekkvikkoo on Nov 25, 2014
Dear Team, My no. is 7844026407.(UP east) You have deducted around Rs 100+ in less than a week on the name of various value added services. I have not requested for any of this. If you are not going to refund this amount by the end of this week, I will definitely file a complaint against you and switch over to other network for sure. My monthly expenses on phone are around 1000 p.m. Thanks, Rajkumar...
Complaint comments Read comments [2] Complaint category Mobile Service Providers

Aircel - not activation pn my sim

User
 vgnsvignesh on Nov 24, 2014
i had purchased aircel pre-paid sim{9698053447} on 18-11-2014 till now it is not activated. i had submitted my address proff 2 times, when i call at customer service center regarding my problem they say they does't get my address proff thats why my no. is not activated. when contact the dealer he said he submitt my i.d....
Complaint comments Read comments [1] Complaint category Telecommunications

Aircel - Balance deduction for Internet usage, although Internet plan is active with 26 mb remaining

User
 a83.akshay on Nov 24, 2014
This company and their customer support representatives are fake, they do not want to listen to customers, however just want to finish calls, I have activated Internet plan on my no 8285062838 and have a balance of 26mb remaining however whenever I connect to Internet the main balance is getting deducted, tanveer and pankaj both customer care agents disconnected my call after discussing the same....
Complaint comments Read comments [1] Complaint category Telecommunications

Aircel - got harsh and negetive responce from customer care representative MR.Mohammad while asking him to receive a serious complaint .

User
 Tirtha Sarkar on Nov 24, 2014
Hi, This is Tirtha Sarkar . I am a subscriber to ur connection service for last on year time span . I have taken a Kolkata sim card while i was there and now have landed in Bangalore . I was using that sim in roaming so far and somehow from ur side a full day songs pack got activated almost 3 weeks back . Today i got a local aircel simcard and called up the customer care . One representative took the call and deactivated the pack but harshly put the liability on me and told me that i have activated that and transfered the call but no one picked it up though it was ringing for a long while . One...
Complaint comments Read comments [1] Complaint category Mobile Service Providers

Aircel - activate my outgoing call facility

User
 mami on Nov 24, 2014
Dear Aircel Authority. I have called two times to customer care solve the issue, they said wait for two hours but it is not working. Please would i like to inform you, activate my outgoing facility. my phone no is 8553682072. my address is #50, 9th street, new krishna talkies, devasandra, k.r.puram Bangalore 560036....
Complaint comments Read comments [1] Complaint category Mobile Handsets

Aircel - Deducting main balance without my permission

User
 msmanoj on Nov 24, 2014
The aircel company has deducted Rs 40 in the name of activated MUSIC STATION but I have not activated any services so far. Kindly look after the issue and help me in the refund of my money. My aircel number is 7277578583. Mobile sim is in my name MANOJ KUMAR SINGH S Thanking you...
Complaint comments Read comments [1] Complaint category Other

Aircel - karnataka aircel waste data pack offr

User
 roshan sinha on Nov 23, 2014
hello, mine aircel number (88929xxxxx), i have used for just 2mins and u have charged 72rupees, and when i asked about it, ur customer care told that sir u have 2g pack and u have used 3g pack, i have used even bsnl, airtel, vodafone, idea if i hav 2g pack also they wont charge if i m using 3g pack, this is happening i think more than 5times fedup with ur services, going to port today itself thanks alot for ur waste servies. vil give online everywhere this feedback. u can contact on this email : rs0594@gmail.com...
Complaint comments Read comments [1] Complaint category Internet Services

Aircel - unnecessary balance deduction from account

User
 jeetpanigrahi on Nov 23, 2014
aircel odisha charged me a sum of 54 inr, , on dt 11.9.2914 on internet facility provided by aircel, , inspite of my regular netpack was active...i had called for several time to aicel customercare on dt. 11, 18, 23..they r not accepting my complaint..so kindly go through it......
Complaint comments Read comments [4] Complaint category Mobile Service Providers

Aircel Tamilnadu - Balance deduction

User
 musakthi on Nov 23, 2014
19-11-14 ni8 12 am after i activated aircel-aircel unlimited talk pack.i spoken to aircel num upto 2.30 am.after spoke to aircel num early morning 4.30-5.57 am .6.00 clock i'm checked my balance 0.00.16.00 was detucted in my num.+919843414522.no responce from customare care....
Complaint comments Read comments [2] Complaint category Mobile Service Providers

Aircel - My mobile balance detection 85 rps

User
 Govind Shumkla KLA on Nov 23, 2014
Sir, , I am Govind SHUKLA in kanpur .I am sending complaint for my mob.no 9936626882 . sir without due to miss balance from my account Re.82. I have complaint to service centre support officer . Not to be help . I considerable it . but I have not received balance now till. sir enquiry soon to soon and solve my problem. thank u Govind SHUKLA kanpur 9936626882 ......
Complaint comments Read comments [1] Complaint category Mobile Service Providers

Aircel - without due to miss balance

User
 rajendra baroliya on Nov 22, 2014
sir, , i am dharmendra kumar indoriya .i am sending complaint for my mob.no 9587219797 . sir without due to miss balance from my account Re.22. i have complaint to service centre support officer . officer give me time for 3 days . i considerable it . but i have not received balance now till. sir enquiry soon to soon and solve my problem. thank u dharmendra kumar inoriya 9587219797...
Complaint comments Read comments [2] Complaint category Unsolicited Phone Calls

Aircel - REDUCING AMOUNT AND NOT SUPPORTING [Resolved]

User
 GURUBHAI69808 on Nov 22, 2014
i have already internet pack and cutomer care executive again recharge for internet and reducing amount from my account. even i not got any message to start another pack. when i am trying to call they are not talking they put me on transfer line....
Complaint comments Read comments [1] Complaint category Other

Aircel - internet pack

User
 Nitish Changra on Nov 22, 2014
207:Txn No.14112211582600517to Recharge MRP 28 is successful. TT=0 INR, new balance is 32.64 INR, P.F24.92 INR, Service.Tax 3.08 INR. This recharge has been come to phone balance instead of internet balance.So I request you to recharge it as my internet pack....
Complaint comments Read comments [1] Complaint category Government Organizations

Aircel - Continuous unknown calls

User
 spcool on Nov 22, 2014
Respected Sir/Madam, I have been receiving continuous calls from 8892517344 for past 10 days. When attended, nobody speaks. I have blocked the number using TrueCaller app. The screenshot has been attached for proof. But the call comes daily more than twice or thrice and I'm highly disturbed. I want to know the details of the person calling as soon as possible. I would be really thankful if I could stop getting these annoying calls....
Complaint comments Read comments [1] Complaint category Unsolicited Phone Calls

Aircel - Prepaid balance

User
 Shakhawat on Nov 21, 2014
207:Txn No. MUR14112119072200252 to Recharge MRP175 is successful. TT=0 INR, new balance 37.55 INR, P.F 155.75 INR, service tax 19.25 INR Why the whole recharge is not in main balance (was supposed to get 185 TT)? Mobile No. 9768203769...
Complaint comments Read comments [1] Complaint category Family & Relationships

Aircel - 3g 3G NETWORK,POOR COVERAGE,CUSTOMER CARE NOT PICKING MY CALL

User
 Santhosh Kumar on Nov 20, 2014
Dear sir, iam Santhoshkumar from podanur- Tamilnadu, my cell no 9698487090, iam using new Motorola MOTO-G 2nd generation phone, my mail id- santhu7279@gmail.com. last week I recharged 198rs 3G GPRS pack.but still I cant use 3G (as you saying) on my cell phone at well because still I cant get 3G settings from you, and very poor network coverage, many times I called to you but still no response from your end.today 1.00pm to 9.00pm many times I contacted to customer care, but nobody picking my call, if this continues how can I continued your service.my all friends saying that "any emergency we...
Complaint comments Read comments [4] Complaint category Mobile Handsets

Aircel - bill problem

User
 riwasna on Nov 20, 2014
u have sent my mobile bill in different amount which is very difficult to identify which is to be submitted. I am not able to do out going call from today. Kindly sort out the problem immediate otherwise I will complaint against air cel in consumer court. Vinod Kumar 359/7, Gali No3 Mandawali Fazalpur Delhi - 110092 vl2003.3170@gmail.com (Email) 9868888034 (M)...
Complaint comments Read comments [1] Complaint category Employees

Aircel - Bill paid but service disconnected

User
 Varad3131 on Nov 20, 2014
i paid the bill on 11th nov but still it is not updated.i have called many times customer care but no response and the same from dombivli east gallery. Mr. Santosh the responsible person at dombivli gallery is lleast bother about customer complains and customer satisfaction. he does not receive my call any more or neither meet me personally at gallery. The service and feedback is pathetic. varadmuranjan@yahoo.in 9768881793...
Complaint comments Read comments [2] Complaint category Telecommunications

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