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Aircel Customer Care

Aircel Business Solutions

2nd Floor, Building No. 10A
DLF Cyber City, DLF Phase II
Gurgaon
Gurgaon District
Haryana
India - 122002

Customer Care Phone Numbers and Contacts

Phone:+91 124 476 5000
 +91 40 6554 1234
 +91 97 1609 9999
 +91 88 9204 1111
Fax:+91 124 429 0524
 +91 11 2699 0095
 +91 22 4260 6070
 +91 20 4140 6699
No.8-2-681/3A & 8-2- 681/3,
Lakshmi Cyber Centre, Road No.12,
Banjara Hills, Hyderabad - 500 034

A44, Mohan Cooperative Industrial Area
Near Haldirams, Mathura Road,
New Delhi – 110 044

69/1, Golden Millennium 4th Floor,
Millers Road, Vasanth Nagar,
More...
 
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Aircel Complaints & Reviews

Aircel - VAS Activated without my consent and RS 60/- Deducted-Refund Required

User
 Shaann on Jul 25, 2014
Hello Sir/Madam, This is to inform you that my bal Rs 15/- has been deducted on 25-07-2014 without my knowledge, stating that animation package has been activated. This is 4th time (1st on 20-06-2014, 2nd time on -28-06-2014, 3rd time on 12-07-2014 and 4th time on 25-07-2014) this happen. Aircel sends a message like " Hi, you have paid for this Content. To download it, pls click here ..." then sends is a weblink for download the content. I have called customer care but of no use. Customer care are so worst in Aircel, that I can't explain. One of them when I called telling me that he can't do anything....
Complaint comments Read comments Complaint category Unauthorized charges

Aircel - unworthy service

User
 emailsarf on Jul 24, 2014
i brought a aircel sim in chennai.iam using it in katpadi.its displaying me as roaming.it gobbles up my balance.initially i had 250 balance.i use to talk for max of12 minuyes per day.but within 4 days 250 balance came down 25.68 .customer care reply is unworthy.they make numbers of people who complaint in reject list so when ever you call it says busy...
Complaint comments Read comments Complaint category Telecommunications

Aircel - Net activated without my consent and Rs.120 deducted. Refund reqd.

User
 umasaravanakumar on Jul 24, 2014
Sir/Madam, I recharged Rs120 for Full Talk Time through online for my cell. My cell no is 9688930329. After recharged, i got msg from air cell about my balance and shows Rs.120. But next day my balance has been deducted and shows zero. I called customer care but they didn't respond properly. C.C are worst in air cell. What happened my recharged amount Rs120. Please help me and solv or refund my money. Thank you....
Complaint comments Read comments Complaint category Mobile Handsets

Aircel - terrible customer care

User
 jppm2020 on Jul 24, 2014
sir, i don't have any idea about Music Connect and Aircel APP124 . 4 days back i got a service msg about the 1st one Music Connect just i open that msg and del it bcz i dont need tht all aftr one hour my bal is cut nearlly 35 rs so i make cl to customer care and ask the reason thy says u activated the Music Connect i getting shock i told wth thm but thy didnt agree next day mrg i make cl to care and ask abt tht Music Connect thy nt provide info abt tht thy kp my cl in mute and aftr disconnect tht cl i got a msg "thanks for subscribing to Aircel APP124" again thy detected 25rs amount...
Complaint comments Read comments Complaint category Mobile Service Providers

Aircel - Not successfully recharge

User
 sohamr41 on Jul 22, 2014
I did online recharge of rs-60 on 19-07-2014 at 16:16:33 with billdesk payment gateway transaction no- MSBI3420207869 . For recharge payment status is success and recharge status is Pending. ... uptill now no one is ready with aircel but with these details easily any one can get the fraud(mobil number transaction date and recharge amount). I want to you that credit the amount on my Account. Thankyou. Mobile no-9804692451...
Complaint comments Read comments Complaint category Mobile Service Providers

Aircel - incoming and outgoing call details

User
 Anjana Kapat on Jul 22, 2014
Sir, I got lot of wrong calls and missed calls to my Aircel number. Please send me the incoming and outgoing calls list of my number for the last year (2014- jan to 2014- july) months.Please send me the calls list of my number to my mail id as early as possible. My Aircel Prepaid account number is 9851293256 My email id is: anjana.kapat@gmail.com Thanking you sir. Yours sincerely, Anjana Kapat....
Complaint comments Read comments [1] Complaint category Universities

Aircel - aircel to idea MNP not activating

User
 nasir123 on Jul 22, 2014
Dear sir, all description details. 1. airtel port fees-250 2. idea port fees-111 3. 3 month i'am not use number but i have paid the total bill amount but aircel not port my no. 4.pay bill details month 854 326 432 last week I had applied for portability to idea network from aircel with mobile No.8285287865 thrice, but the response from aircel is that they need time. I agreed to them and I waited in the mean time my MNP code expired and generated the second one and even that also has got expired. Now i've generated the thid one and the code is CDD85651 which is vlid till 24th of...
Complaint comments Read comments Complaint category Mobile Service Providers

Aircel - SIM CARD registration failed on Mobile No. 8286415786

User
 MustaqimChaudhari@rediffmail.com on Jul 22, 2014
Dear Sir/Madam, I am a regular prepaid user of Aircel number 8898415786, Mumbai since Feb 2014. I have Aircel number for my family member as well (8898338944, 8898500685, 8286451786). My Mobile No. is 8286415786 in the name of Mustaqim Chaudhari registered on address 6A/204, Kapadia Nagar, CST Road, Kurla West Mumbai - 70. The SIM is showing “SIM Card registration failed” from 4th July 2014 when I inserted the sim on my mobile after not using the sim for 2 months. This is very important number as not only I have highly paid to the dealer for it but also it is circulated to many people...
Complaint comments Read comments Complaint category Mobile Service Providers

Aircel - harassment from private number

User
 bibhuti.bda on Jul 21, 2014
Dear sir,
I m getting threatening calls from a private number.will u please mail me the mobile number of that fellow.my number is 8339886692 & my email id is bibhuti.iter@gmail.com .i am getting that call since january 2015 & the last call time was around 7.45pm on 21.7.14....
Complaint comments Read comments Complaint category Unsolicited Phone Calls

Aircel - connection ended

User
 hansika001 on Jul 21, 2014
this is hansika..my aircel no.has been made out of service since last 2 days.which i was using for about 1 year.no incoming, no outgoing., no messages..which all of us can understand how troublesome this is.customer care executives are not even responding..the situation is ...my connection has been put to end..please ..do take immediate actions against them as the company is least bothered about it. it has already been 2 days..without a phone no. connection...
Complaint comments Read comments Complaint category Telecommunications

Aircel - All services barred from Aircel against Verification. and toatally corrupted behaviour of the Company.

User
 rakeshanand16 on Jul 21, 2014
Respected Sir/Madam, My name is Rakesh Raushan Anand. I am an Aircel telecom customer for last 5-6 years. I have also followed direction from Aircel as per TRAI guidelines. But these days I am facing problem of inactive my Aircel number 7503214637. Aircel instruct me for re-submission of address proof. I went my nearby Aircel Store 5KM far from my residence. The store is shifted at about 200 meters distance than earlier location. I went there with sacrificing my time. The newly located Aircel Store at “A block, Malkaganj, Delhi. Near Hansraj College, D.U.” when I entered into store there...
Complaint comments Read comments Complaint category Mobile Service Providers

Aircel - Balance deduction complaint

User
 Sweeton titus durai on Jul 21, 2014
Hi, I was using Aircel Network and i have recharged it for 158 combo pack, and these guys was deducting the balance from my account even the data plan is active. I have raised two complaints against them still they are not even connecting my call to customer care.These guys are really cheating the people who don't know what is going in there. With Regards Sweeton titus durai...
Complaint comments Read comments Complaint category Mobile Service Providers

Aircel - VAS Activated without my consent and RS 75/- Deducted-Refund Required [Resolved]

User
 nadeem0128 on Jul 21, 2014
Hello Sir/Madam, This is to inform you that my bal RS 75/- has been deducted on 19-07-2014 without my knowledge, stating that Pop Korn TV Channels has been activated. I called customer care but of no use. Customer care are so worst in Aircel, that I can't explain. One of them when I called telling me that he can't do anything, I only has done something wrong. But the case is I didn't use my mobile that whole day when this is activated. Could you please help me in getting back my Refund Money Rs. 75/- From Aircel. Thanks, Nadeem....
Complaint comments Read comments Complaint category Mobile Service Providers

Aircel - less balance credit

User
 yogesh46925 on Jul 20, 2014
aircel 8385075926 recharge rs 95. txn. no RJR14071923082400029. maine 95 ka online recharge kiya tha jisse mujhe milne the 95 sms, 95mb net and 95rs balance. but mujhe balance 81.55rs, and 95 sms, 95mb net mila. maine 198 pe call kiya 1st time reponse: sir 95 me only 81.55 ka hi balance milta h. 2nd time : senior customer support executive: sir hum aap ki koi help nahi kar sakte najdiki aircel mini store pe aayen. mere yanha se 80km dur hai aircel mini store. retailer help nahi karega online recharge... then mujhe kya karna chahiye......
Complaint comments Read comments Complaint category Telecommunications

Aircel - Deduction of money frequently

User
 sunil diwan on Jul 20, 2014
Dear Team, I am using Aircel no 8802208899 and yesterday aircel is frequently deduct balance of Rs 55 from my account., Balance is deducted in the name of msg which i didn't used. Customer care is also not responding. I am complaining usually when the is being deducted from my account but till now i am not satisfied with the customer services.I'll be happy if you positively look into the matter resolved the same as soon as possible....
Complaint comments Read comments Complaint category Mobile Service Providers

Aircel - money deduction and frequent calls

User
 neha nasreen on Jul 20, 2014
Activating unnecessary subscriptions without user permission like ASTROLOGY, ENGLISH LEARNING, MUSIC ETC(not one's many times its really crossing the limits) ...and em really feed up of frequent calls.I the use request you to stop deducting my balance and giving me calls which are really distracting...expecting the same to be do....
Complaint comments Read comments Complaint category Mobile Service Providers

Aircel - activating unnecessary subscriptions without user permission

User
 RAMLAL KOOKY on Jul 20, 2014
Activating unnecessary subscriptions without user permission like astrology.Before my number get activate but I deactivate it, again your company sent message that u have been subscribed for Astrology .Please recharge your account to continue enjoying service. And your customer care members are disconnecting call if we call for giving complaint. User no:9700970283 User name:Ramlal...
Complaint comments Read comments Complaint category Unauthorized charges

Aircel - Money is getting deducted from auto renewals

User
 rajeshjakhar4 on Jul 20, 2014
Sir, I recharged RAJRC17new service through my mobile . I have already deactivated this service using a code provided by this company.Now, I am always getting this message that the service is renewed.I did complain on 198 number.They said the service will be deactivated and you will get your money back.I did got money but the service is still activated.Please help me in deactivating the service, It is annoying.Thank you. My Mobile number is>>>>(+91-89520-14591)...
Complaint comments Read comments Complaint category Mobile Service Providers

Aircel - Did not get aircel to other local 125 mins in recharge of rs 299.00

User
 Abahy on Jul 19, 2014
Hi,

I recharged in my Aircel number(7278023768) of Rs 299.00 on 17th July 2014 which is Aircel to Aircel 5000 mins + 299 mb internet + 125 mins for Aircel to Other Local, I got Aircel to Aircel 5000 mins + 299 mb internet but I did not get 125 mins for Aircel to Other local call. I called in customer care as I was informed that my recharge was not successful and balance is Rs 0.00, I said if my recharge was not successful then how I am able to talk aircel to aircel free and also getting internet use. This is very bad that we are getting wrong info from Aircel Customer care and no...
Complaint comments Read comments Complaint category Telecommunications

Aircel - unnecessary balance deduction & no support from your customer care employee

User
 master apoorv on Jul 19, 2014
my ph no-8804978561, service provider-aircel(bihar - jharkhand).there is unnecessary balance deduction in terms of net data and i never uses internet from my phone...then how?? Even i called customer care and there is no support from there...they are accusing me for balance deduction...saying that you are using internet from your phone....
Complaint comments Read comments [1] Complaint category Mobile Service Providers

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