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Aircel Customer Care

Aircel Business Solutions

2nd Floor, Building No. 10A
DLF Cyber City, DLF Phase II
Gurgaon
Gurgaon District
Haryana
India - 122002

Customer Care Phone Numbers and Contacts

Phone:+91 124 476 5000
 +91 40 6554 1234
 +91 97 1609 9999
 +91 88 9204 1111
Fax:+91 124 429 0524
 +91 11 2699 0095
 +91 22 4260 6070
 +91 20 4140 6699
No.8-2-681/3A & 8-2- 681/3,
Lakshmi Cyber Centre, Road No.12,
Banjara Hills, Hyderabad - 500 034

A44, Mohan Cooperative Industrial Area
Near Haldirams, Mathura Road,
New Delhi – 110 044

69/1, Golden Millennium 4th Floor,
Millers Road, Vasanth Nagar,
More...
 
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Aircel Complaints & Reviews

Aircel - Balance deduction for vas need refund

User
 Faiz Sk on Apr 19, 2015
This is the third time my balance was deducted 120rs this time, I have lost over 300 rupees a message comes thank you for using aircel services and balance gets deducted even with don't activate any. On top of that when I call or message 155223 it says you dont have any vas service activated. Plz refund my balance and give an explanation for this...
Complaint comments Read comments Complaint category Telecommunications

Aircel - for sim card blocking

User
 Sahil Vëŕmâ on Apr 19, 2015
Hello sir, My name is sahil verma . today i lost my mobile phn having sim card of aircle number 7053015953. Details of sim card ID card name-vimal verma add. B/21 jhilmil colony delhi 110095 Thanking you sahil verma...
Complaint comments Read comments Complaint category Mobile Service Providers

Aircel - cricket pack activated

User
 ubaidbin bashir on Apr 19, 2015
sir, my mobile no iz 9697522551.and u have stared started the cricket pack on my number.unfortunatelly i didnt request for any service.and i also call customercare more thann 10 time but still the service is active on my number.so please deactivcate the service on my number.9697522551....
Complaint comments Read comments Complaint category Telecommunications

Aircel Telecom - recharge but balance not get

User
 dharmeshjee on Apr 18, 2015
On 16 april 2015 a sms come from aircel recharge 65 and get 80 talktime ..i recharged bt dont get any money..recharge was successful..then i called 198 customer care said me..in next 8 hour you got your money..bt not get any money in 8 hours..then i return call 198 again told me you will get your money in next 24 hour..bt dnt get any money.. Till today i called many times bt dont get my money..and after all u aircel blocked my call.. What is this...what is reason behind it... Thnks...
Complaint comments Read comments Complaint category Mobile Service Providers

Aircel - facing problems in dailing USSD codes like *121# and *122#

User
 yadavalliroopesh on Apr 18, 2015
I am Y.Roopesh... I recently ported my number to AIRCEL. My aircel number is +918520027297. When i dail *121# or *122#.. It is replying me as SERVICE UNAVAILABLE... After contacting customer care with their suggesstion i replaced my sim for 175/-... Even after replacing new sim, i am facing the same problem... If this continues i have no other choice but to port my number to other better network... Thank you...
Complaint comments Read comments Complaint category Utility Services

Aircel - pocket store deactivate

User
 Bikash Thakur on Apr 18, 2015
Aircel pocekt store was automatically activated in my mobile no: 8013461334 Please do deactivate immediately. I have tried the customer care number 198. But it will not connect to the customer service person, it just gives the recorded voice Bikash Thakur kolkata...
Complaint comments Read comments Complaint category Internet Services

Aircel - Network Issue losing important calls

User
 akshayms10 on Apr 18, 2015
My Number is 8087883222 m not getting proper network of Aircel so that every Aircel user of My Area is not getting proper network so that issue is not taking any action by Aircel support team My Address Where m facing this concern: At:Goregaon-Raigad District Tal:Mangaon Maharashtra 402103...
Complaint comments Read comments Complaint category Telecommunications

Aircel - Deducted Rs 331 wrongly

User
 SuvasisDas on Apr 18, 2015
Hello Dears, A special recharge of 199 was done for 7401129269 where we get 1GB data and 99 rupees talktime.It is available for Chennai location. Now prior to the recharge I was having 144MB data. After the recharge was done I browsed for a few minutes and suddenly 331 rupees from main balance was deducted for using 32MB of data. I already have a data balance but instead from my data balance my main balance was deducted. Customer care representatives aren't agreeing to lodge a complaint. They hung up the call on my face. I want a resolution as soon as possible. Thank You Regards, Suvasis...
Complaint comments Read comments Complaint category Mobile Service Providers

Aircel Mumbai - Unwanted offers while calling anyone

User
 Faizan Shaikh on Apr 16, 2015
Everytime I call someone I get offers which I hate. This is unwanted and ive contacted customer care but they didn't do anything. This is the only part I hate about aircel. I ave enough balance so I don't need to know about offers. I'm not at all happy with this. My phone no is 9820476704...
Complaint comments Read comments [2] Complaint category Mobile Service Providers

Aircel - balance transfer to pf

User
 rasuiq on Apr 16, 2015
irespected siR/Mam I recharged aircel no 9852921539 on 16/04/2015 with an amount of 240 But in main balance no amount was transferred rather they sent a msg as- 207 Txn no BHR 15041616312200196 TT 0 INR P.F 213.6 INR SERVICE TAX 26.4 INR please resolve the issue and transfer my Money to Main balance thanks...
Complaint comments Read comments [1] Complaint category Mobile Service Providers

Aircel - My balance deduction and customer care is not reachable.

User
 Liba on Apr 16, 2015
Yesterday when I recharged of Rs 20.Suddenly was balance has been deducted and without any prior information. And when I trying to reach Customer care through out the whole day it was not reachable. Just a month age I purchase Aircel sim and I think Aircel service is not good so I need to change it soon if I will not get any help and my money is not refunded....
Complaint comments Read comments [5] Complaint category Unauthorized charges

Aircel - cancellation error

User
 Paramesh161 on Apr 15, 2015
I have given my two postpaid numbers 7401444412, 7401444413 or Cancellation in Chennai Anna nagar shan't I colony office.They asked me to pay out standing bill and running bill up paid everything he said ok sir I can go I asked him for no due sheet or cancellation sheet.. He told the printer is repair I can't give your payment bill too. I was a very loyal customer of aircel for 8 years.. I trusted him, still I asked proof he told sir this is the requisite number of your cancellation 113513279962. I was not disturbed later I thought everything was over then next month a bill came for same number...
Complaint comments Read comments [2] Complaint category Mobile Service Providers

Aircel - Getting Harassment and vulgar sms and demafation threat from your consumer 8801980676

User
 caashish on Apr 15, 2015
Dear Sir, Kindly note that my friend is getting harassment and vulgar messages from the No. 8801980676 of Andhra Pradesh. The person is linking me with my friend in a very unsocial way. Kindly take proper action against this number. Regards. Ashish...
Complaint comments Read comments Complaint category Unsolicited Phone Calls

Aircel - frequent balance deduction

User
 T.mukherjee on Apr 15, 2015
My aircel number is 7687022468 and I have many complains against Aircel services .Till date my total balance deduction is Rs 30/. Most time I get a message stating thank-you for using aircel service, recently I got this type of message on 14/4/2015and got a balance deduction of Rs5 . On asking customer care are saying it is due to hungama pack through WAP which is a straight false thing. Again on 15/04/2015 I got balance deduction of Rs25 without my conent and notification msg. Previously i got 25 Rs balance deduction stating downloading from wap which is a straight false thing. with no response...
Complaint comments Read comments [1] Complaint category Unauthorized charges

Aircel - Subscription Of Pocket Store

User
 Aravind Surya on Apr 15, 2015
I just got the message from your side that Rs 25 has been deducted for subscribing Aircel Pocket Store. I didn't touched anything like that. Even I am not interested in all those stuffs. Why you people trouble Unnecessarily like this to the customers. Please credit back the amount and cancel the app. Please do ASAP. My mob no is 8553186196...
Complaint comments Read comments [2] Complaint category Other

Aircel - 3G notwork problem

User
 Rajeshjeevan on Apr 14, 2015
Dear sir, I all ready send 4 times sms request for 198 toll free no, regarding 3g activation Request. Till not yet take any action in your side. Many time i try to connect with 198 Toll free no all so not proper answer. So what i will do i dont know? So kindly give perierity basis for customer. My mobile no 9500134513...
Complaint comments Read comments [2] Complaint category Mobile Service Providers

Aircel - balance wrongly dedected

User
 Saravanan. Ags on Apr 14, 2015
Dear sir, I'm a MNP port in customer. I had recharged rs.255 on 16-mar-2015 (7:50 pm) for 3G internet. Yesterday 13-apr-2014, (5:00pm) i lost Rs. 823 due to internet. Yesterday was last day of my data plan. But i never got any sms or notification for my data expiry date. But, I have 780mb bal. for internet. I am very disappointed for this behaviour without any notification how you can do this. So i want my money back Name: Saravanan.G Mob: 9688888403...
Complaint comments Read comments [2] Complaint category Mobile Service Providers

Aircel Kolkata - reducing money at base.

User
 Abhimunya Sardar on Apr 14, 2015
Sir I am Abhimunya Sardar. I am a customer of aircel telecom company in kolkata circle. My complin is not only for me but also for every aircel users. The complain is reducting main balance at base tarrif on every national holiday. Is there any rules for for These? If there is any rule why other Telcom Company Reducing balance at promotional tarrif plan. I think aircel company doing wrong with there customers. so please focus on these matter & solve the problem for all aircel users. Thank you. Abhimunya Sardar...
Complaint comments Read comments [1] Complaint category Telecommunications

Aircel - 3g not activate

User
 vishnu.s.s.k on Apr 13, 2015
Sir my name is vishnu..i m recharged 3g internet offer.but my number not activate 3g service.i ask customer care but he said already your number 3g activated.after this call disconnected ill send one number.after 24 hr activated 3g service.but nit yet...
Complaint comments Read comments [2] Complaint category Mobile Service Providers

Aircel - Auto Activation of Package

User
 Spandan23 on Apr 13, 2015
Hi My name is Spandan Singh & my aircel phone number is 8908657876. Yesterday i.e on 13/04/2015, I was charged Rs 35.0/- for aircel masti mail with autoactivation after 7days which i never asked for. I tried the VAS service deactivation number it says no vas activated and the message says auto renewal after 7 days without any hint of deactivation.when i tried contacting the aircel customer care, this time I found myself in a loop of press numbers and # or else representative is not available. This has been happening for few months now.I request you to kindly refund the amount back on my number...
Complaint comments Read comments [3] Complaint category Unauthorized charges

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