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Aircel Customer Care

Aircel Business Solutions

2nd Floor, Building No. 10A
DLF Cyber City, DLF Phase II
Gurgaon
Gurgaon District
Haryana
India - 122002

Customer Care Phone Numbers and Contacts

Phone:+91 124 476 5000
 +91 40 6554 1234
 +91 97 1609 9999
 +91 88 9204 1111
Fax:+91 124 429 0524
 +91 11 2699 0095
 +91 22 4260 6070
 +91 20 4140 6699
No.8-2-681/3A & 8-2- 681/3,
Lakshmi Cyber Centre, Road No.12,
Banjara Hills, Hyderabad - 500 034

A44, Mohan Cooperative Industrial Area
Near Haldirams, Mathura Road,
New Delhi – 110 044

69/1, Golden Millennium 4th Floor,
Millers Road, Vasanth Nagar,
More...
 
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Aircel Complaints & Reviews

Aircel Mumbai - Unwanted offers while calling anyone

User
 Faizan Shaikh on Apr 16, 2015
Everytime I call someone I get offers which I hate. This is unwanted and ive contacted customer care but they didn't do anything. This is the only part I hate about aircel. I ave enough balance so I don't need to know about offers. I'm not at all happy with this. My phone no is 9820476704...
Complaint comments Read comments [2] Complaint category Mobile Service Providers

Aircel - balance transfer to pf

User
 rasuiq on Apr 16, 2015
irespected siR/Mam I recharged aircel no 9852921539 on 16/04/2015 with an amount of 240 But in main balance no amount was transferred rather they sent a msg as- 207 Txn no BHR 15041616312200196 TT 0 INR P.F 213.6 INR SERVICE TAX 26.4 INR please resolve the issue and transfer my Money to Main balance thanks...
Complaint comments Read comments [1] Complaint category Mobile Service Providers

Aircel - My balance deduction and customer care is not reachable.

User
 Liba on Apr 16, 2015
Yesterday when I recharged of Rs 20.Suddenly was balance has been deducted and without any prior information. And when I trying to reach Customer care through out the whole day it was not reachable. Just a month age I purchase Aircel sim and I think Aircel service is not good so I need to change it soon if I will not get any help and my money is not refunded....
Complaint comments Read comments [5] Complaint category Unauthorized charges

Aircel - cancellation error

User
 Paramesh161 on Apr 15, 2015
I have given my two postpaid numbers 7401444412, 7401444413 or Cancellation in Chennai Anna nagar shan't I colony office.They asked me to pay out standing bill and running bill up paid everything he said ok sir I can go I asked him for no due sheet or cancellation sheet.. He told the printer is repair I can't give your payment bill too. I was a very loyal customer of aircel for 8 years.. I trusted him, still I asked proof he told sir this is the requisite number of your cancellation 113513279962. I was not disturbed later I thought everything was over then next month a bill came for same number...
Complaint comments Read comments [2] Complaint category Mobile Service Providers

Aircel - Getting Harassment and vulgar sms and demafation threat from your consumer 8801980676

User
 caashish on Apr 15, 2015
Dear Sir, Kindly note that my friend is getting harassment and vulgar messages from the No. 8801980676 of Andhra Pradesh. The person is linking me with my friend in a very unsocial way. Kindly take proper action against this number. Regards. Ashish...
Complaint comments Read comments Complaint category Unsolicited Phone Calls

Aircel - frequent balance deduction

User
 T.mukherjee on Apr 15, 2015
My aircel number is 7687022468 and I have many complains against Aircel services .Till date my total balance deduction is Rs 30/. Most time I get a message stating thank-you for using aircel service, recently I got this type of message on 14/4/2015and got a balance deduction of Rs5 . On asking customer care are saying it is due to hungama pack through WAP which is a straight false thing. Again on 15/04/2015 I got balance deduction of Rs25 without my conent and notification msg. Previously i got 25 Rs balance deduction stating downloading from wap which is a straight false thing. with no response...
Complaint comments Read comments [1] Complaint category Unauthorized charges

Aircel - Subscription Of Pocket Store

User
 Aravind Surya on Apr 15, 2015
I just got the message from your side that Rs 25 has been deducted for subscribing Aircel Pocket Store. I didn't touched anything like that. Even I am not interested in all those stuffs. Why you people trouble Unnecessarily like this to the customers. Please credit back the amount and cancel the app. Please do ASAP. My mob no is 8553186196...
Complaint comments Read comments [2] Complaint category Other

Aircel - 3G notwork problem

User
 Rajeshjeevan on Apr 14, 2015
Dear sir, I all ready send 4 times sms request for 198 toll free no, regarding 3g activation Request. Till not yet take any action in your side. Many time i try to connect with 198 Toll free no all so not proper answer. So what i will do i dont know? So kindly give perierity basis for customer. My mobile no 9500134513...
Complaint comments Read comments [2] Complaint category Mobile Service Providers

Aircel - balance wrongly dedected

User
 Saravanan. Ags on Apr 14, 2015
Dear sir, I'm a MNP port in customer. I had recharged rs.255 on 16-mar-2015 (7:50 pm) for 3G internet. Yesterday 13-apr-2014, (5:00pm) i lost Rs. 823 due to internet. Yesterday was last day of my data plan. But i never got any sms or notification for my data expiry date. But, I have 780mb bal. for internet. I am very disappointed for this behaviour without any notification how you can do this. So i want my money back Name: Saravanan.G Mob: 9688888403...
Complaint comments Read comments [2] Complaint category Mobile Service Providers

Aircel Kolkata - reducing money at base.

User
 Abhimunya Sardar on Apr 14, 2015
Sir I am Abhimunya Sardar. I am a customer of aircel telecom company in kolkata circle. My complin is not only for me but also for every aircel users. The complain is reducting main balance at base tarrif on every national holiday. Is there any rules for for These? If there is any rule why other Telcom Company Reducing balance at promotional tarrif plan. I think aircel company doing wrong with there customers. so please focus on these matter & solve the problem for all aircel users. Thank you. Abhimunya Sardar...
Complaint comments Read comments [1] Complaint category Telecommunications

Aircel - 3g not activate

User
 vishnu.s.s.k on Apr 13, 2015
Sir my name is vishnu..i m recharged 3g internet offer.but my number not activate 3g service.i ask customer care but he said already your number 3g activated.after this call disconnected ill send one number.after 24 hr activated 3g service.but nit yet...
Complaint comments Read comments [2] Complaint category Mobile Service Providers

Aircel - Auto Activation of Package

User
 Spandan23 on Apr 13, 2015
Hi My name is Spandan Singh & my aircel phone number is 8908657876. Yesterday i.e on 13/04/2015, I was charged Rs 35.0/- for aircel masti mail with autoactivation after 7days which i never asked for. I tried the VAS service deactivation number it says no vas activated and the message says auto renewal after 7 days without any hint of deactivation.when i tried contacting the aircel customer care, this time I found myself in a loop of press numbers and # or else representative is not available. This has been happening for few months now.I request you to kindly refund the amount back on my number...
Complaint comments Read comments [3] Complaint category Unauthorized charges

Aircel - SERVICE OFFERED BY SMS IS NOT PROVIDED

User
 Santosh Kumar Mohanty on Apr 13, 2015
Dear sir/madam, I am Sri R N Saha using the Aircel number 8908557426 for about 1 year.On dt 12.04.2015 at 4:30 pm I had recived a offer from the service provider via SMS stating that on recharge of Rs 36 (special voucher) I will get all local and std calls at 25p/min FOR 90 DAYS.So I have recharged with Rs 36 on dt 12.04.2015 at 5:50 pm. On the same Day at 06:54 pm a SMS came stating that my special tarif voucher is activated, But it was only for 30 days instead of 90 days as offered by Aircel .When I try to reach them via their customer service it always been saying that " we are facinf heavy...
Complaint comments Read comments [2] Complaint category Telecommunications

Aircel - Deduction from balance

User
 Mala santosh on Apr 13, 2015
hi. Sir everyday Rs1 is deducting from my balance sfter the renewal of BH121LOC1 Which i never subscribe . When i contected customer executive she gave me the code *121*0010# And when itried to diactivate this service with this code all the time this code is showing its failure and again when iam trying to contact customer care they are not entertaining me.It is a request with u to take the action and stop the deduction...
Complaint comments Read comments [5] Complaint category Mobile Service Providers

Aircel - Complain about the amount charged for non required service and pathetic customer representative

User
 khatt on Apr 12, 2015
Hi My name is Pankaj Singh & my aircel phone number is 08802033058, I am sending you this mail to inform you about the incident which took place today. Today i.e on 12/04/2015, I was charged Rs 25.0/- for aircel next gentv which i never asked for, when i tried contacting the aircel customer care after a long and tiring ivr, the pathetic representative just disconnected my call and did not listen to my complain at all(pathetic IVR and worse customer care service ever is provided by aircel with no quality checks or whatsoever), also i was charged around Rs 300/- few months back for the internet...
Complaint comments Read comments [4] Complaint category Unauthorized charges

Aircel Mobile Company - amount deducted from mobile balance

User
 dk8444 on Apr 12, 2015
balance deducted wrongly Sir, in the march company deducted approx 126 rs from mobile number 9024021993 and when i asked about it, they told me to call back as having technical problem... when i called again after that time.. customer care blocked and after some time i tried to call from other number 7737837407 for this complain again they blocked this number too from customer care. (i did not call more than a time in a day) they told me that after 24 hour balance will be refunded... after some days i called again from 9024021993 about this metter, one lady executive attend the call and told...
Complaint comments Read comments [2] Complaint category Mobile Service Providers

Aircel - Auto subscriptio to VAS

User
 dharmvirkumar44 on Apr 12, 2015
Sir My name is dharmvir kumar, i am a customer of aircel mobile service provider.I have provided aircel Number 8014226165. I use this number in mibile with internet connectio, whenever i go on online inernet connection i get a messege 'Thanks for using Aircel Service' and subscribed aircel service and charge rupees100. So i request you please solve this problem at earliest. Thanking you....
Complaint comments Read comments [2] Complaint category Mobile Service Providers

Aircel - Pathetic customer service.

User
 Avinash Naikodi on Apr 12, 2015
Pathetic customer service I've ever seen... Will never recommend any one to use the services... I guess Aircel doesn't have enough skilled management team who selects an appropriate contact centre. People working in aircel contact center don't even have knowledge of their own products and services.. Every time I call within a minute the place on a long hold and when asked for manager they are never ever available. They should change the IVR, they should remove the option " FOR ENGLISH PRESS 3" I guess only the IVR can speak in English language. And even their Hindi is manner less, It seems they...
Complaint comments Read comments [2] Complaint category Telecommunications

Aircel - my rate cutter does not works

User
 Sharath kondi on Apr 12, 2015
my phone no is 8801378271 I have made an online recharge of rs99 for main balance and i have made another ratecutter recharge of rs34 but my rate cutter is not getting activated. when i contacted the customer care they said iam in double talktime zone. they added it without any request of mine. when i asked to deactivate it and activate my rate cutter they said certain procedure for deactivating. when I tried it, it results in displaying transaction failure due to low balance, but i had a main balance of rs80. I again called the customer care and informed of this but they said I have to wait...
Complaint comments Read comments [2] Complaint category Mobile Handsets

Aircel - to report about a number who s missusing my photo in whatsapp

User
 sasi. on Apr 11, 2015
i wanna file a complaints on 9094797709 that this aircel number have been taken my photo from my whatsapp profile and making some troubles for me so i kindly request you to take a immediate action on this number my name s sasidharan and iam also using aircel service so as your customer iam requesting you...
Complaint comments Read comments Complaint category Other

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