Aircel Logo

Aircel Customer Care

Aircel Business Solutions

2nd Floor, Building No. 10A
DLF Cyber City, DLF Phase II
Gurgaon
Gurgaon District
Haryana
India - 122002

Customer Care Phone Numbers and Contacts

Phone:+91 124 476 5000
 +91 40 6554 1234
 +91 97 1609 9999
 +91 88 9204 1111
Fax:+91 124 429 0524
 +91 11 2699 0095
 +91 22 4260 6070
 +91 20 4140 6699
No.8-2-681/3A & 8-2- 681/3,
Lakshmi Cyber Centre, Road No.12,
Banjara Hills, Hyderabad - 500 034

A44, Mohan Cooperative Industrial Area
Near Haldirams, Mathura Road,
New Delhi – 110 044

69/1, Golden Millennium 4th Floor,
Millers Road, Vasanth Nagar,
More...
 
Go to Aircel:    Twitter  Facebook  LinkedIn  Google+ 

Aircel Complaints & Reviews

Aircel - charged without my Subscription

User
 Chris KD on May 3, 2015
This isn't an new or an issue faced only by myself but happens to most Aircel consumer. I'm residing at Chennai, so had transfered my bumber from Docomo to Aircel expecting a goodgood service. Initially it was good but later it won't bad. Aircel provides great deals on top-up but you will get charged for WAP sites which customers won't subscribe. I Accidently visited a WAP site and closed the next second but immediately got a message from Aircel for Tiny TV and link to subscribe. I'm very well aware that i will get charged if select the link so i closed the message. The next message is deduction...
Complaint comments Read comments Complaint category Telecommunications

Aircel - Deduct my balance 50 without my permission

User
 Venkat Boori on May 3, 2015
My aircel number is 8686753448. I was using internet, and got message thank you for your request to subscribing to video takies with in few minutes got message congratulations you have been subscribed to aircel video takies and charged 50 for 15 day. Please receive my request and releasing my money back in my number. Plz help me....
Complaint comments Read comments Complaint category Entertainment and Recreation

Aircel - BIG Cheater Aircel Mobile Service

User
 arun_21 on May 3, 2015
4 days back on 29th April 2015, I got a spam call from Aircel offering a service, which I rejected. But after a while i received a message that 21 rupees SMS pack have been successfully subscribed. When I call to aircel customer care they hang up the call or some times say there is huge traffic and all customer care people are busy so try to call after some time. I need my 21 rupees back as i don't want such stupid subscription now and in future. Please help me to get by 21 rupees back. Also could any one let me know how to apply for DND for Aircel service. Thanks...
Complaint comments Read comments Complaint category Mobile Service Providers

Aircel - Customer Mobile amount taken silently

User
 engg.saravanan on May 2, 2015
Because of following reason: 1. I had 2G data pack re charge Rs148 on 2015/05/01(9.47PM) due to my data pack low display remaining 11Mb available validity date 03/05/15. 2. DT-Aircel sent 100% percentage usage message on 02/05/15 (3.08AM) [Before recharge of 2G-Data pack Rs.148] 3. I had received message deducted Rs.66 for 6MB data for in my main account dated on 02/05/15 ( 6.00 AM) 4. I call to customer care detail of deducted amount reason. They are don't have data so wait for 24hrs. Aircel Worst Service. 1. If amount deducted call to customer care not given reason due to no data for...
Complaint comments Read comments Complaint category Mobile Service Providers

Aircel - postpaid bill payment request of inr 300 can not be processed

User
 Sheela Ravi on May 2, 2015
dear Sir / Madam, my No 9716574707 This post paid connection bill payment not accepted transaction ID 1504302025280004 please rectify this problem my incomming and out going calls restrict plz as soon as possible. thanks rgds M.SATHISH JACOB...
Complaint comments Read comments [1] Complaint category Mobile Service Providers

Aircel - poor communication of mob

User
 Harkesh Lal Arya on May 2, 2015
We are having post paid mobile connection No 7844000160 . Outgoing and incoming communication are very poor and improper connectivity. Several time incoming call not connected and saying mob is switch off. Please rectify the observation and intimate our said mobile....
Complaint comments Read comments [1] Complaint category Business & Finances

Aircel - lost the sim

User
 adithiya20 on May 1, 2015
good mrg sir, this is balaji from chennai and i lost my cell phone before 2 days back which was stolen and in that i have a aircel sim card number is 7299535512 and please locate the cell phone with the help of your aircel sim and please clear the complaint as soon as possible...
Complaint comments Read comments [1] Complaint category Clothing, Shoes & Accessories

Aircel - full talktime not credited in mobile no. 8387952225

User
 niiik on May 1, 2015
Hi we have recieved message of talktime of rs.280 on recharge of rs.258 by your company. on doing the same recharge online on 29th april, we recieved on rs.226.62 and there was no context related to the remaining amt. after waiting for 24hrs. we contacted you customer operator but he refuses to have any information of the same offer. we than mail you at care.rajasthan@aircel.co.in but no action was taken for the same. when today we contacted to your customer operator on 198 he was totally non-cooperative and said that there was no recharge done on this mobile no. we are not getting any fruitfull...
Complaint comments Read comments [1] Complaint category Mobile Service Providers

Aircel - Deduct my balance Rs.75 without my permission

User
 saifrehman on May 1, 2015
. My aircel no. is +918561089998 I was using Internet, and got message "Thank you for your request to subscribe to Video talkies". Within few minutes got message "Thank you for your request to subscribe Video talkis After few hours, got message, " Congratulations! You have been subscribed to Aircel Video talkis... And charged 75Rs./30 days...i m using aircel since 6 years ago...Dear Sir agr mujhe mera balnce wps nehi mila toh m aircel se port krwa dunga...kyunki pehle bhi unlimited music k naaam pr pehle bhi 30 rs deduct kr chuki hai aircel... Rs.75 Deduction Time 8.49 pm 30 april...my num...
Complaint comments Read comments [1] Complaint category Mobile Service Providers

Aircel - activation of pack without my permission

User
 inder.kahllon on May 1, 2015
Rs 35 was deducted from my balance for activating a pack -DAZZLING QUEENS-without my permission .Two to three months ago i had lodged a complain regarding the same problem to the customer care.They told me that my balance would be refunded within 72hours but my balance was not refunded.Again and again the same pack is getting activated without my permission.If this continues i would be forced to discontinue the use of the sim card .I hope that you see to my complaint and refund my balance as soon as possible....
Complaint comments Read comments [1] Complaint category Unauthorized charges

Aircel - activate plans

User
 graikar on Apr 30, 2015
Dear sir/madam Every time I just received customer call, activate plans immediate without my permission and charged. Customer service said you activate plans this is not auto activated. So please, strict action of fraud aircel company....
Complaint comments Read comments [1] Complaint category Mobile Service Providers

Aircel - delay on receiving sms

User
 zothana707 on Apr 30, 2015
Dear sir, I received any kind of inbox often very late from one week. I could not make payment even at online shopping due to not receiving OTP in time. I always received OTP very late that cause I could not make payment. When I received OTP after 20 to 30 minutes and sometimes after three or four hours. My session always expired. And not just that, any kind of my inbox are always delayed. I would kindly request you to solve my problem as soon as possible. My mobile number is 9615151950 Your's faithfully...
Complaint comments Read comments [2] Complaint category Mobile Service Providers

Aircel - AUTOMATIC DEDUCTION OF MONEY

User
 Uma Shankar Singh on Apr 30, 2015
My mobile no is 9986312379. I am sorry to inform you that there are no. of occasion, one or other service have been activated without my knowledge and money have been deducted from my account.On 3rd Apr 15 love ki dispensary, 21st Apr 15 Cricket weekly and 25 Apr 15 Live healthy have been activated. Immediately I got it deactivated. When I asked about refund of money, I was told that it can not be refunded back, it is our policy.Now my question is : a) You deduct the customer money without his consent and when it is asked to refund, you say that it is our policy that once the money is deducted,...
Complaint comments Read comments [2] Complaint category Mobile Service Providers

Aircel - balance deduction from main balance

User
 jaita karamakar on Apr 30, 2015
am jaita karmakar my no. Is 7031067344 yesterday I was having 10 balance and I only use to call one no only for 2 rs only but today i am having 0rs in main ac balance what is this ur service is very poor when ever i suppose to contact to ur customer care 198 no they dont reply of it they dont recieves the call and the automatic answer machine says they are right now busy and cuts thr call plz refund back my main ac balance as soon as possible.. Other wise i will file a complain to TRAI......
Complaint comments Read comments [1] Complaint category Telecommunications

Aircel - WRONGLY DEDUCTED THE AMOUNT FROM MOBILE NO. (7062210860)

User
 satish30339 on Apr 30, 2015
Dear Sir/Madam, With reference to above mentioned mobile no. i have recharged of Rs. 189 for 3G internet for one GB for 30 days and but i could not used the services of 3G i regularly received the 2G speed so about this concern i have lodged the complain through call to customer care executive but still i have not received any response from Aircel side and now the pack is finished. After that i have don't take any action and ignore the same but when i do the next recharge of Rs. 98 for 2G 1GB internet pack and i checked the Mobile talk time balance and found that the balanced is NIL I surprised...
Complaint comments Read comments [2] Complaint category Internet Services

Aircel - Aircel do promotional trail with my number

User
 sendhil velan somasunadaram on Apr 30, 2015
i am a old customer for aircel. i hold prepaid connection. Continuous balance deduction for some stupid packs of "Honeymoon, MAsala MAsti, Comedy king, still i dont know what are the packages hell are that, and it is counting every week... am frustrated and made a complain DND before 3 months and again it activated automatically???? why??? simply i will receive a msg of so and so pack has been activated and u have been charged for 50 INR. Yarr, i dont want my money back at least allow me to do recharge !!! such a worst network... i use Airtel post paid.. i pay 5000 buck/month to them.....
Complaint comments Read comments [2] Complaint category Mobile Service Providers

Aircel - Mobile Number Portability issue with Aircel

User
 vijay149 on Apr 30, 2015
Dear Sir / Madam, I have applied Mobile Number Portability from Tata Docomo to Aircel on 24.04.2015. I requested for MNP for my no: 8807404460 Porting ID Porting date TX384773 29.03.2013 TX382144 29.03.2013 My applications are processed against the CEF Nos: 6939624 dated 24.04.2015. It was processed by at Aircel walk-in store, Specener Plaza Chennai. On April 29, 2013 I received an SMS from Aircel saying that, my Mobile Number Portability request is approved. On the same day night (29.04.2013) at 11:35 P.M my existing service from Tata Docomo service got disconnected. But...
Complaint comments Read comments [1] Complaint category Mobile Service Providers

Aircel - week communication

User
 Harkesh Lal Arya on Apr 30, 2015
our aircell connection No 7844000160 on the name of Harkesh Lal is not in working condition. its incoming and outgoing communication is very weak and voice cut during conversation. please check and rectify. In addition to above, please fwd monthly bill of connection No 7844000159, 7844000160 and 7844000161 which are name of Lala Ram Sharma, Harkesh Lal and Ramesh Chand Verma to our coy email ID absvisionhomelp@gmail.com for our payment....
Complaint comments Read comments [2] Complaint category Other

Aircel - deduction of main balance

User
 Amitesh Ravi on Apr 30, 2015
I am amitesh Ravi my no. Is 7277410794 yesterday I was having 109 balance and I only use to call one no only for 6 or 8 rs only but today i am having 0rs in main ac balance what is this ur service is very poor when ever i suppose to contact to ur customer care 198 no they dont reply of it they dont recieves the call and the automatic answer machine says they are right now busy and cuts thr call plz refund back my main ac balance as soon as possible.. Other wise i will file a complain to TRAI...
Complaint comments Read comments [1] Complaint category Other

Aircel - Data pack recharge

User
 Nani Pv on Apr 29, 2015
This is Gnaneshwar using aircel number:8760035135..I have recharged my data account on 16april and again on28th April (198rs)using paytm ..the recharge was successful but I dint received any data for my mobile till now ..need your help ..spent 396rupess for nothing ..please help me out soon ......
Complaint comments Read comments [2] Complaint category Internet Services

Share this page with others

  
  

Recently Discussed

5 hours 35 minutes ago
Aircel
Deducted my balance
16 hours 3 minutes ago
Aircel
sms
1 days ago
Aircel
deduction of my balance
1 days ago
Aircel
need incoming & outgoing call details of last 2 months
1 days ago
Aircel
mnp problem