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Aircel Customer Care

Aircel Business Solutions

2nd Floor, Building No. 10A
DLF Cyber City, DLF Phase II
Gurgaon
Gurgaon District
Haryana
India - 122002

Customer Care Phone Numbers and Contacts

Phone:+91 124 476 5000
 +91 40 6554 1234
 +91 97 1609 9999
 +91 88 9204 1111
Fax:+91 124 429 0524
 +91 11 2699 0095
 +91 22 4260 6070
 +91 20 4140 6699
No.8-2-681/3A & 8-2- 681/3,
Lakshmi Cyber Centre, Road No.12,
Banjara Hills, Hyderabad - 500 034

A44, Mohan Cooperative Industrial Area
Near Haldirams, Mathura Road,
New Delhi – 110 044

69/1, Golden Millennium 4th Floor,
Millers Road, Vasanth Nagar,
More...
 
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Aircel Complaints & Reviews

Aircel - Aircel is cheating saying 3g speed but m not getting even 2g speed

User
 mirageonweb on Aug 27, 2014
Hi, I recharged with Rs 198(1GB 3g data plan) around 20 days back on aircel no. 9941068399 but i am not getting 3g speed, maximum i am getting only 10KB/S. I called customer care many time regarding this but they simply tell this is due to some n/w problem whereas i am getting full signal. No one bothers to rectify the problem and AIRCEL in chennai claiming they are the best 3g service provider in Tamilnadu. So i will not recommend any one to use Aircel. They are simply cheating the innocent customers with false claims.Go for other 3G services even though it slittle bit costly.At least you will...
Complaint comments Read comments Complaint category Mobile Service Providers

Aircel Ltd. - balance deduction and data (net) balance deduction

User
 abhipareek on Aug 27, 2014
respected sir, my name is bhumika meharishi (pursuing company secretary) m using aircel sim card i have a problem in relation with my talktime balance and data balance deduction. i credited recharge of 30 and recharge is successful .But after some time my whole balance is deducted and data balance that is already in my phone also deducted and service replyed to me your balance is 0. I call customer care but they have not slve my problem and telling to about technical issues again and again . So i requested to you please redress my problem immediately and refund to me my balance and data balance...
Complaint comments Read comments Complaint category Mobile Service Providers

Aircel - Cheating costumer (Lokanath Nayak)

User
 lokanath nayak on Aug 27, 2014
Dear sir, It is for your kind information that my self Lokanath Nayak, Plot no 90/156, Road No-9(A) Mahavir nagar, samantarapur, Bhubaneswar-751002, Odisha, My Phone No- is 9861051510, i am a costumer of aircel from last two month but still i am not receive a single bill from company side, i am also giving so any complain but the company has not taking any action against this complain where i have giving three payments. It is very surprising that when i am giving complain they are talking in a unperfectional way and they are haressing me provide wrong information. and also i change my plan on...
Complaint comments Read comments Complaint category Telecommunications

Aircel - wrongly deduction of money

User
 dikshu on Aug 27, 2014
In my number 8898782592 wrongly deducted rs.40 for using internet while i have scheme of data pack and the in built benefit oF lifetime aircel to aircel free is also not given to us .. Please refund money As we have complaint thrice in customer care.....
Complaint comments Read comments [1] Complaint category Mobile Service Providers

Aircel - Regarding no activation of internet pack

User
 Hains Stalin on Aug 27, 2014
Sir/madam
I m using an aircel sim 9788585684.I recharged it with 195/- for activating one month unlimited 2g internet.But no any conformation regarding activation of internet.My phone balance only reducing.Aircel cutomer care is waste.No option for talking to executive. Please solve this problem.
Hains stalin...
Complaint comments Read comments [1] Complaint category Mobile Service Providers

Aircel - Unauthorized billing

User
 deepericson on Aug 27, 2014
i am using easy-postpaid No. 9697612255 . Initially there was no problem but suddenly after 2 years you have started billing on my address. As i have Rs. 149 plan (easy postpaid) which provides 6000 sec + 200 sms free (Local- National). But now as per bill u have charged for my calls ( STD) and SMS which i do not understand because every charge is deducted from the balance in my account. Every time when i crossed free limit of 6000 sec. it has been observed that my services are used to disconnected and i never got any benefit of credit limit i.e. Rs.50 . It is requested to please make me understand...
Complaint comments Read comments [1] Complaint category Universities

Aircel - ONCE again aircel cheated.me with false sms..

User
 vinodgsi on Aug 26, 2014
Hi aircel, My name is vinod and Phone# 9700445042. I am repeatedly getting the below sms from DT-655505. From 19th august 2014 to till date. ------------------DT-655505-----------SMS------------------------------------------- 60=70 + 30 days Free Tariff! Rs70 TT on rchrg of Rs60. Free Tariff on Aircel to Aircel Local at 1p/6sec (10p) & other local at 1p/2sec. Benefit credit in 48hrs ------------------------------------------------------------------------------------------ Seeing the above msg I have reached my account with RC 60 On 23/08/2014. But as mentioned in the above...
Complaint comments Read comments Complaint category Telecommunications

Aircel - Not received recharge amount done by internet banking

User
 igauravsharma0 on Aug 26, 2014
Sir
My mobile number is 8233853495. I recharge my number with 10 rupees from internet banking of sbbj. After recharge i received a message. In which a transaction ref no was giver which was igy6879055. The amount was deducted from my sbbj account but i didn't got recharge amount. No answer was given by customer care executive.
Please send my recharge amount to my number as soon as possible....
Complaint comments Read comments [1] Complaint category Telecommunications

Aircel - One of the Bad Customer Care Guys i Hadn't Seen in any other Operators

User
 snehithudu on Aug 26, 2014
My Name is Narsing.. am frm hyderabad. I had lost my Sim Cards in Last Month.. and i had called ur customer care guys to block my sim card.. They had tell me that to visit nearby aircel store and submit the ID proof Documents so that they can block ur sim. i had visited the Aircel store near Erragada (Hyderabad) and i had submitted the ID Proof Documents in the store... on July 14th 2014, around 12:40pm to 1:00pm... i had submitted my two sim cards no. 9700930462 & 9700930457. but ur aircel stupid and idiot guys had blocked only oe sim card that is 9700930462, and another sim card they didn't...
Complaint comments Read comments Complaint category Mobile Service Providers

Aircel - my account login failed

User
 Amit876 on Aug 25, 2014
My postpaid no- 7597679186 . I am unable to login my account page.I entered the correct details of relationship no and mobile no. Even i am not unable to login as a new user it shows invalid account no. I contact the customer care they refuse to solve this problem. My account page shows invalid account no after enter the correct details. Please solve this problem. Thanks....
Complaint comments Read comments [1] Complaint category Other

Aircel - Sim Card Locked

User
 anoop chandy on Aug 25, 2014
My number is 9659265381. The sim has been locked for the past 2 days. To get rid of these whom shall, should I meet. It asked the PUK code, something so I entered. As soon as I entered, It said that "Code in error". After switching off, while i on'ed it says that the sim card was rejected. What is the solution or procedures to get rid of It....
Complaint comments Read comments [2] Complaint category Mobile Handsets

Aircel - Aircel - Talktime deducted

User
 rrrreddy33 on Aug 25, 2014
Hi Sir, I have recharged with 251 to my number (9738344352), i did this recharge with online, after recharge my amount is deducted from my account but amount is not credited back to me.Data plan is not applied to my number and money is not credited back. I have called the customer care guy and he is not responded correctly. Reference num: 18AUG1015 Amount: Rs 251...
Complaint comments Read comments [4] Complaint category Telecommunications

Aircel - irritating and tensioned aircel plan advertisement of before everyday first outgoing call

User
 chockalingam_07 on Aug 25, 2014
Sir, My Aircel Number 9842713369 - Tamilnadu Circle. Please immediate stop the irritating and tensioned aircel plan advertisement of before everyday first outgoing call. Please Note : Aircel Customer care forum allow only 100 character. That is possible of Complaint Draft. Thanking You,...
Complaint comments Read comments Complaint category Mobile Service Providers

Aircel - recharge voucher last 8 digit is not cleared

User
 ca/icwa on Aug 24, 2014
Hi I m harpreet Singh, I purchased your 30/rs recharge coupon.it has not clear last 8digit number therefore i m not recharging my aircel number8564877172, kanpur.the Serial number is aircel paper recharge of rs 30 is 3305000136432670, tell me last 8digit recharge code number asap.my address is 120/99 narain purwa lajpat nagar kanpur, uttar pradesh.
Thanks...
Complaint comments Read comments [2] Complaint category Other

Aircel - block my aircel number

User
 abhishek40 on Aug 24, 2014
Dear Sir, I have lost my mobile along with the AIRCEL sim card. Please block the out going & incoming calls from the below mentioned number so that it cannot be used by unknown person. Please do this as soon as possible. Number: 9807876150 Thank You, abhishek mani...
Complaint comments Read comments [3] Complaint category Mobile Service Providers

Aircel - Not getting 3g Speed on 3G Plan

User
 z.Amir7 on Aug 23, 2014
Sir, I recharged 3G Data Plan Rs1477 for 3 Month Every Month 5 Gb on 3G speed Upto 3.1 Mbps data till 3 Months and unlimited.when I recharged I didn't get 3G speed.I trying to contact costomer care two three days but they are not taking my call please take action with regards to this issue that will be your kindness.Contact no: 8105721609 Name: Aamir Address: 7th block, Koramangla, Bangalore...
Complaint comments Read comments [3] Complaint category Telecommunications

Aircel - Talktime deducted

User
 nandujana on Aug 23, 2014
sir my number is 9738459639 on 17 Th august my balance got deducted amount 243 rupees and also 251 3G lan also got deducted why its happen i don't know i am not using anything in this number i called so-many times to customer care but first three days they told me sir there is a application problem it will fix next 48 hours . but it not happened again i called the told me sir today end of the you will get that balance till they told like that i dont know this company is working proper or blime people every time customer care executives tell false news please refund my amount i am getting...
Complaint comments Read comments [1] Complaint category Mobile Service Providers

Aircel - Aircel Data Plan not activated

User
 RAMESH KUMAR ADARI on Aug 22, 2014
I am Ramesh My Aircel no:8553559673 .I have recharged with 1477(5GBx3months)Plan on 20-Aug-2014 but i did not get any Data, Inspite of calling several time to Aircel customer care they registered a complaint but no action on it till now which is very dissapointing .I am ver much unhappy with service provided by Aircel.Please resolve my issue at the earliest....
Complaint comments Read comments Complaint category Mobile Service Providers

Aircel - HugeWrong bill amount 27000

User
 imran1398 on Aug 22, 2014
I am postpaid user. I always receive a bill amount in between 600-800. This month I have received a bill of 27000 Rs. I have been trying to reach the Customer support for last 3-4 days. They are not helping me out and they are saying I will have to pay, they charged me for 3g usage, however I had a plan of 499 activated in my account. I dont know what to do. Please advise, do I need to approach any media or police? I have never gone through this kind of situation before. I...
Complaint comments Read comments Complaint category Telecommunications

Aircel - New sim no 8344667243 not activated for the past 5 days.

User
 Francis1963 on Aug 22, 2014
Sir, I am residing at Crawford, an urban ward in Trichirapalli corporation. I bought a new sim for an urgent need to fulfil the communication gap between by daughter and wife. I become tired to get connection. I contacted the customer care officer through the no 9865381432. But, they have not given me solution to my complaint, Whereas they asked me to contact the retailer/dealer. It is quite surprise for me, that your company professionals not in position to set right the complaint by them. They again direct me to go to the retailer/dealer. In my concern, it is not a correct solution. Because,...
Complaint comments Read comments Complaint category Telecommunications

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