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Aircel Customer Care

Aircel Business Solutions

2nd Floor, Building No. 10A
DLF Cyber City, DLF Phase II
Gurgaon
Gurgaon District
Haryana
India - 122002

Customer Care Phone Numbers and Contacts

Phone:+91 124 476 5000
 +91 40 6554 1234
 +91 97 1609 9999
 +91 88 9204 1111
Fax:+91 124 429 0524
 +91 11 2699 0095
 +91 22 4260 6070
 +91 20 4140 6699
No.8-2-681/3A & 8-2- 681/3,
Lakshmi Cyber Centre, Road No.12,
Banjara Hills, Hyderabad - 500 034

A44, Mohan Cooperative Industrial Area
Near Haldirams, Mathura Road,
New Delhi – 110 044

69/1, Golden Millennium 4th Floor,
Millers Road, Vasanth Nagar,
More...
 
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Aircel Complaints & Reviews

Aircel - Stole my money and behaving unprofessionally

User
 George Stephenson George on Jul 12, 2014
Hi, Im George my Aircel number is 9551110869 I recharged Rupees 499/- on June 26th 06:58 pm to my Aircel number 9551110869 I got Promotional offer of Rupees 600/- talktime upto august 24th 1600 free local/std sms and 1 GB data The 1 GB got exhausted exactly at July 7th 03:34 pm Previously to avoid money to be debited from my main account for data usage I recharged Rupees 193/- data plan exactly on July 7th 7:43 pm online In spite of this Aircel debited more than Rupees 350/- from my promotional offer balance So I complained this to Aircel on July 8th 10:04 AM they gave me a complaint...
Complaint comments Read comments [1] Complaint category Internet Services

Aircel - illegal deductions by the company

User
 sweetgovind.ab@gmail.com on Jul 12, 2014
My name is Narayan Hari Sharma and my mobile no is 7790911224 Today I am surfing on net and services activated without my permission and my balance of 40 rs deducted and now costumer care and not responding my calls.they are saying that you have played online games but I never played I am just surfing on net.sir plz help me to get my balance back.thank you...
Complaint comments Read comments Complaint category Telecommunications

Aircel - Do Not having any mobile number with Aircel

User
 gurmeetji on Jul 12, 2014
Dear Concern As mentioned in the trail mail please confirm why my email id is mentioned on the below mentioned mobile number as i don't ever register or having any mobile connection from your company. Please look into the matter as this hamper my reputation in my area & please don't mail the same to me as the number or connection does not belong to me Waiting for your reply For any clarification feel free to mail me Gurmeet SIngh Revert me on Gurmeetsingh176@gmail.com _____________________________________________________________________________________ ---------- Forwarded...
Complaint comments Read comments Complaint category Mobile Service Providers

Aircel - Deducting balance without my concern

User
 psmruti_ranjan on Jul 11, 2014
From Last 4 days Aircel deducting my account balance without my concern and complaining yesterday (10-07-2014) their customer care representative informed me that Missed call alert has been activated which i was never activated and immediately i deactivated the service, but again they have deducted from my account balance falsely activating some other service. Please take some strict action against them and arrange to refund my balance. Regards, Smruti Ranjan Parija...
Complaint comments Read comments Complaint category Mobile Service Providers

Aircel - balance deduction

User
 Rohan Depal on Jul 11, 2014
my no. is 9066885890. i am using this sim from past three months.now daily my balance is deducted without any message any customer care at 198 is unable to help. i am making reacharge of 500;600 per month if this issue is not solved before 18 july i am going to change my sim....
Complaint comments Read comments Complaint category Mobile Service Providers

Aircel - Reactivation delay

User
 clementmegan on Jul 10, 2014
Regarding reactivation process delay for my mobile no. for past five days, am can't able to understand, a customer has to walkin to the showroom frequently to check why is the delay in activation its unfair, but the showroom excutive simple saying activation incharge in leave the best answer...good customer care service...
Complaint comments Read comments Complaint category Mobile Service Providers

Aircel - Aircel - Reduction of main balance without any service

User
 sandy98929 on Jul 10, 2014
respected sir since last 1month i am suffering from unnecessary reduction of main balance firstly rs 5 was reduced and a massege came thank u for using aircel service then iagain again happen same then log the complaint my last complaint no 1-16087576281 till now not slove sir i requested to do needful i have a grate trust in u... plz plz make them to refund and dont repeat the same otherwise i stop the using sircel service my no 9768101309...
Complaint comments Read comments Complaint category Mobile Service Providers

Aircel - video talkies

User
 sivaa2014 on Jul 9, 2014
I am really disappointed by your irritating value added services, what do you mean by video talkies?, while browsing some bugged adds redirects to another page which is inevitable and any click on the page by knowing or unknowingly it activates video talkies and deducts 50 rupees and shamelessly informs that it will be renewed periodically, which also says that to de activate send stop to 155223, so if de activated at same instant obvisiouly it should return my money back, but regardlessly it never happens and when complaints made to customer care personals they promise to revert back the changes...
Complaint comments Read comments Complaint category Mobile Service Providers

Aircel - Aircel Prepaid Recharge Pending

User
 jrahul2010 on Jul 9, 2014
I have made online payment on account of recharge of my AIRCEL prepaid phone no.9768358748 for Rs.148/- on 04.07.2014. Recharge reference No. is MU0714932235. Till date recharge is pending though i had complained about it to grievance cell of AIRCEL and I dint get any response....
Complaint comments Read comments [2] Complaint category Other

Aircel - Fake bill - 9841020757

User
 sarava7762 on Jul 9, 2014
A month back I was added my number to Aircel network. During form signing I asked Aircel rep., to activate 3G to my number 9841020757.
Past one month I used GPRS for assuming 3G is already activation in progress.
Unfortunately 2G only activated and currently I received the bill approx.., 1770 (instead GPRS is 1540).
From Monday (7/July/14) morning onwards my outgoing calls has been banned due to limit crossed.
Kindly revoke the amount and release my outgoing calls. As I am struggling from Monday....
Complaint comments Read comments Complaint category Mobile Service Providers

Aircel - deduction of balance via advertisment without informing

User
 trnz on Jul 9, 2014
my mobile no: 8898535457.i got a msg from aircel to get a 400rs flat discount coupon if u purchase from jabong.com only for ur aircel no. they told me to dial so nd so no. to get d details.they din not mentioned any cost in dat msg.when i dialed they deducted my 15rs. i dint wnt that coupon nor i hav used it since.i complained to 198 on 8/7/14. ds is ma complain no. 1-16169030603.d said 15rs will be refunded back to your account.next day i got a msg from aircel that my complain has been resolved, if u have any complain with this resolution, contact them.when i checked i dint got ma balance back.since...
Complaint comments Read comments [1] Complaint category Telecommunications

Aircel - activation of service without my consent

User
 Satyabhusan Mishra on Jul 9, 2014
Today date 09-07-2014, suddenly i got one activation of subscribing all channel tv month pack, charging Rs. 75 per 15 days without my knowledge, i want immediate action and refund of these charges and expect such incidents should not happen in future. My mob no- 9293263863 Tarnaka, Hyderabad...
Complaint comments Read comments Complaint category Unauthorized charges

Aircel Limited - Rejected mnp process and not convert prepaid - 9865661166

User
 kmk1010 on Jul 9, 2014
Sir
I am currently use aircel, last six months try to mnp to other network but aircel not allow at the same time not conver to prepaid from postpaid . It is not accept the trai rules and regulations . So please comvert my number from postpaid to prepaid....
Complaint comments Read comments Complaint category Mobile Service Providers

Aircel - Deducting balance [Resolved]

User
 SunnY M on Jul 8, 2014
Hi Team, Even am having GPRS balance with the validity 12th august in my mobile, My main balance is getting deducted for Internet usage from 7/7/2014 02:20AM. even today they deucted again 8/- for that. Mobile number : 9066168221...
Complaint comments Read comments Complaint category Other

Aircel - Issue with changing from prepaid to corporate postpaid plan

User
 brajesh0201 on Jul 8, 2014
Hi i am prepaid aircel user for the past 9 years, the sim is bought in TN circle and currently i am based in chennai. i just had a plan to switch over from prepaid to postpaid corporate plans and i am unable to switch over, since Aircel denies to change my number from TN circle to chennai circle. Other network too denied my request since they can only do number portability on chennai aircel numbers. the only option they are suggesting to me is to take an new number which i am not interested to do that. please provide me the feedback so that i can cwitch over to postpaid corporate plans on chennai...
Complaint comments Read comments Complaint category Mobile Service Providers

Aircel - Aircel Myaccount

User
 maazm23 on Jul 8, 2014
I cannot access myaccount page to check my call details. It displays error message as :- You have reached this error page due to any of the following reasons : -This page may have moved or is no longer available. Please check the URL that you have accessed. -Server Configuration Error.Please contact System Administrator. There's always problem in aircel services. My number is 7299999889...
Complaint comments Read comments Complaint category Mobile Service Providers

Aircel - lost my aircel number

User
 chandu219 on Jul 7, 2014
I need outgoing and incoming call details done through my mobile no +91 9701326276 aircel andhra pradesh circle of last 2 months (June and July 2012) as my complete balance was deducted. kindly mail me details on my email id mailtopurnachandu@gmail.com Please send me these details as soon as Possible....
Complaint comments Read comments Complaint category Education

Aircel - Without any valid reason Aircel company deducts money frequently from contact number 9804408109

User
 T.R on Jul 7, 2014
Without any valid reason Aircel company deducts money frequently. Few days ago they deduct Rs. 20/- saying that I have talked to someone for a long duration. But in reality I have not talked to someone that time for such e long duration.Same things happen frequently. They deduct money without any valid reason. On 7th July 2014 they deduct Rs.20 again and this time they are saying something new that last night I have download something from a site. But last night I have not download anything from any site and more important my Internet pack (Rs.128/-) was activate that time. Still they are claiming...
Complaint comments Read comments [2] Complaint category Mobile Service Providers

Aircel - My Account Balance Debit

User
 Babu Lal Bairwa on Jul 7, 2014
Dear, Sir\ madam, I am Babu Lal Bairwa My Mobile Number 9782221740 My Debit Balance Something 30+45+8= 83 Rupees Refind My Account. I Will do Complaint our Company. I am Report in Thana. Please Refind My Account Balance Today I am Request for you....
Complaint comments Read comments [3] Complaint category Insurance

Aircel - Balance deduct

User
 Jatin Bedant on Jul 6, 2014
Respected Sir, I am Jatin Bedant from Odisha bearing a aircel no. which is 9238820050, on 4th July the aircel company deduct Rs.5 from my main Balance, And today on 6th July the company deduct Rs. 15 from my balance, so when I cont regarding this to the custmercare they told me that a Data service is activated on your no. so the balance is deducted, But I doesn't use the net on this no. So if you kindly help me regarding this balance deduction then I 'll grateful to you....
Complaint comments Read comments Complaint category Mobile Service Providers

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