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Aircel Customer Care

Aircel Business Solutions

2nd Floor, Building No. 10A
DLF Cyber City, DLF Phase II
Gurgaon
Gurgaon District
Haryana
India - 122002

Customer Care Phone Numbers and Contacts

Phone:+91 124 476 5000
 +91 40 6554 1234
 +91 97 1609 9999
 +91 88 9204 1111
Fax:+91 124 429 0524
 +91 11 2699 0095
 +91 22 4260 6070
 +91 20 4140 6699
No.8-2-681/3A & 8-2- 681/3,
Lakshmi Cyber Centre, Road No.12,
Banjara Hills, Hyderabad - 500 034

A44, Mohan Cooperative Industrial Area
Near Haldirams, Mathura Road,
New Delhi – 110 044

69/1, Golden Millennium 4th Floor,
Millers Road, Vasanth Nagar,
More...
 
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Aircel Complaints & Reviews

Aircel - 3g recharge reg

User
 VelMurugan Dharmaraj on Aug 1, 2014
Mobile number: 91 9842835528 I am a customer of Aircel for several years, and when ever trouble existing there is no proper response or compensating action in relevance to the trouble caused. And finally customers is the looser all the time. I don't want this to happen again this time. I gathered all required evidence and recorded response of your customer care executive right from the beginning of this trouble. Of-course, I or anyone can't do it every time but hope it would make you realise the value of customers. Here is the problem I am talking about, I made a recharge for INR 101...
Complaint comments Read comments Complaint category Telecommunications

Aircel - WORST SERVICE EVER ANNOYING PEOPLE AND WASTING THEIR TIME

User
 abdulahad80080 on Aug 1, 2014
AIRCEL customer care people are arrogant bastards, they don't know any shit but pretend as they are gods, they keep on deducting money by activating some bullshit services all the time without even notifying us, and a lot of money for nothing. I couldn't call them and complain all the time as I was busy doing my work but they never stopped doing that. This is a big network of scam please don't choose this service, .. They annoy the customers all the time by some promotional calls and messages, once I was in a serious meeting with my clients and I forgot to have my mobile in silent, and then the...
Complaint comments Read comments Complaint category Mobile Service Providers

Aircel Delhi - Didn't get recharge through online payment

User
 Amit843 on Aug 1, 2014
Dear Sir/Madam, This is amit my mobile number is 9560456163 today my number is ported from Airtel to Aircel and i recharge my account with Rs 249 through internet from Aircel.com My transaction id is DLR14072009242300184 but i didn't get the benefit of the recharge i only get 249 mb data and 249 local and national sms but didn't get the Full talk time of Rs 249 today i talked to 198 Customer care service, again my account balance is deducted by Rs 36...
Complaint comments Read comments [1] Complaint category Mobile Service Providers

Aircel - Sleeping Beauties Service Activated Without Permission

User
 restlessankur on Aug 1, 2014
Its been around 10 months i am using aircel postpaid no. 8553027218. Last Night i opend my Browser and Searched for "Top Android Apps". Suddenly i have recived a Push message mentioned Below : "Thanks for downloading Sleeping Beauties. You are billed for Rs. 75 http://202.65.157.201/13a622 From : DM-JUMPWP" Every month i am paying such charges as last month i paid for "Tiny TV". I have search many link over internet and found that i am not the only one who have been charged for such charged without any confirmation from customer end. Aircel Customer Executive not even taking any complains...
Complaint comments Read comments Complaint category Mobile Service Providers

Aircel - unwanted dedutcion amount my main balance

User
 Soumyarsp on Aug 1, 2014
Sir/Madam I am Soumya Ranjan Jena from bhubanesawr odisha, my mobile Number is 9337512111, i am using aircel network since a long pereiod.I have not activated the sms pack, but suddenly yesterday i got the activation message deducting an amount of Rs.26.I had gone to your customer care office at Sahidnagar, Bhubaneswar for complaining regarding this unwanted deduction which happened to me thrice.Instead of helping, the customer care executive Mr. Pratik Pankaj and store manager Mr. Krupasindhu Prusty misbehaved me pressing repeatedly that I have activated the service. Therefore, I request...
Complaint comments Read comments Complaint category Telecommunications

Aircel - Internet speed low

User
 sidhuaircel on Jul 31, 2014
my number 8566969536 i bought this number 8 months back . I found lack of connectivity and low net speed .I faced this problem every time .I used to recharge aircel number with 198 pack of net connectivity (unlimited ) but when i consumed till 1.5 GB net speed become useless not even Google will open .They promised 2 GB after that speed will decrease but does not happens after 2 dis happens even after 1 GB. what this is happening .this happens 3 times .now i have decided to change connection . thanks ......
Complaint comments Read comments Complaint category Mobile Handsets

Aircel - Rate Cutter pack

User
 kamal_sharma on Jul 30, 2014
Dear Sir, I have recharged my Mobile 9716705552 with 99 pack on 28th July'14 in which i get talk time and all calls charges got 1.2paisa/sec. I discussed to the customer care and asked about STD rate cutter pack and told him that i used 99 pack recently, He suggest me STD Rate Cutter pack of 38 in which all call get charged .40paisa/min. But my call charges are not deducted as per 38 recharge pack(40paisa/min). i called again to the customer care and discussed the same then i got replay that the charges will be applicable according to the 99 pack (1.2paisa/sec), my 38 rupees pack is not working...
Complaint comments Read comments Complaint category Mobile Service Providers

Aircel - signal weak

User
 vijinasenthil123@gmail.com on Jul 30, 2014
Tower name muspigiri halli low signal. Palacode TK. Dharmapuri DT. iam A.mallapuram panjayat president. I lived near by muspigiri village even though I find difficult to operate my mobile due to lack of signal. So please consider my obl and give solution fOr that. Thanks....
Complaint comments Read comments Complaint category Telecommunications

Aircel - Network Problem and Non-connectivity with Customer Care 198 (Mobile No. +91 8802338106)

User
 pritesh571982 on Jul 30, 2014
Sub: Network Problem and Non-connectivity with Customer Care 198 (Mobile No. +91 8802338106)Kind Atten: Applet Helpdesk..Regretfully I would like to inform you that I had made a complaint regarding Network Problem of Aircel Communication earlier but still no response has been made from Aircel's site after such a long time..One major problem is that Aircel has barred my number so that I am not able to connect with customer care. Whenever I am trying to connect with 198 one computer generate message is being generated that "kindly send HELP to 121 for further assistance". I was able to connect with...
Complaint comments Read comments Complaint category Telecommunications

Aircel - balance deduction by aircel

User
 rRavi on Jul 30, 2014
every day morning I see a new message "thanks for using Aircel free download ; Rs15 has been deducted".When I complain I'm the forum more money gets deducted.Another thing is that Aircel is a company for credit card holders.Ordinary people should not use it as they cannot refund the deducted money in phone no. provided. So far Rs330 has been deducted and rs50.5 in last 2days.I wonder what to do. My no. is - 8013945275.You will not be able to deduct more money as my bal is Rs 0.5...
Complaint comments Read comments Complaint category Telecommunications

Aircel - non allowance of the number from aircel to airtel

User
 sadiq ali 9841148506 on Jul 28, 2014
As iam sadiq my mom has a aircel mobile number since 10 years, all of sudden the network service has become very unsatisfactory
stating that i wanted my mom to discontinue the number from aircel to the new network airtel
when she has settled her bill 6200 + they said she will have to pay another 1500 +
she paid it, but still they didnt discontinued the number
when my mom went & enquired about it they said yes it is discontinued & we will not allow our aircel customer to go to another network, she will have to take a new number else where, when i spoke...
Complaint comments Read comments Complaint category Telecommunications

Aircel - weak network

User
 sandy.123 on Jul 28, 2014
sir there is very week signal of aircel we are unable to use your network (sim) please install a tawar on my land.

NAME- SANDEEP SINGH
ADD- VILLAGE KALLUWALA DIST- BIJNAUR UP NEAR OF KALAGARH
MO. NO. +917566333896
EMAIL ID- singhrawatsandeep21@gmail.com...
Complaint comments Read comments Complaint category Education

Aircel - Getting old sim contacts

User
 vickywaran on Jul 28, 2014
My old number was asked BUK code i don't have that sim serial number so i was unable to get my BUK code from aircel.So i replaced the sim as my old number, but i need contacts from old number.Is there any possibilities to get my contacts from old sim? Mobile No : 9688042367...
Complaint comments Read comments Complaint category Other

Aircel - change of plan

User
 niggaraj on Jul 27, 2014
dear sir i bought a aircel sim in Chennai a year ago .now i have moved to trichy and i will stay her permanently if there is any ways for changing my network from chenai to trich without changing my mobile no.plz kindly provide me the necessary details if possible. thanking you...
Complaint comments Read comments Complaint category Mobile Handsets

Aircel - Auto Activation of Schemes

User
 jrahul2010 on Jul 27, 2014
Hi, My Aircel number is 9768358748.I did not activated any scheme and have received this message from aircel "Thanks for Subscribing to Aircel MUM121A266, offer benefits will be provided shortly" and rs 66 has been deducted from my balance" today aroung 8.30 pm. I tried calling customer care but no one is receiving the call. Please help....
Complaint comments Read comments Complaint category Other

Aircel - Wrong bill sent

User
 jayeshincometax on Jul 27, 2014
Hi my mob no is 9833668369... I have port my no on aircel ... Plan offer to me is of 149 with 500 min local tt free, 300 sms free & unlimited 2g internet free for first 3 months...
On my first bill they charge me internet rent ... From last couple of days i tried to contact them on 121 but after 10/12 min no one pick the phone ... Request you to waive the internet charge levied on my bill ... So i can make the payment...
Complaint comments Read comments Complaint category Mobile Service Providers

Aircel - non credit of top up value

User
 kitchu47 on Jul 27, 2014
I have made topup for rs 120 through on line using aircell web by using net banking city union bank pammal chennai phone no.9551348973 on26/07/14 transation no.700828598.yesterday when contacted due to tech. problem they asked me to call after 4 hours today i tryed several time no response. the no.121 no use to solve my problem.iam unable to contact any body due tolow balance mine is pre paid connection.pl resolve my prob.at an early...
Complaint comments Read comments Complaint category Mobile Service Providers

Aircel - sim card deactivate

User
 MADAN SAHNI on Jul 27, 2014
dear aircel service, i'm madan kumar s/o ram bachan choudhary i requesting for you my mobile is lost along the sim card so please deactivate sim card immediately no:-9097133384 verify adress:- vill:- dhamni, post office:-jhumar dihra, police station:-barun, dist:-aurangabad bihar(india) pin no:-824112...
Complaint comments Read comments Complaint category Mobile Service Providers

Aircel - They r Charging for my first 2 messages even i have sms pack of 23

User
 Neel Suneel on Jul 26, 2014
My Self Kumar.., , of Having Aircel number 8686151698.. i am facing very irretating problem with Aircel company that they are un-necessary detecting the money from my balance... Actually i have Sms Pack 23 (for a-a 1paisa & for other 9paisa for msg) But they are detecting 1, 1 rupee for first two Messages... So i called to customer, they said that fault are from their side... & it it wont happens again.. But again happens now also... & when i am trying to call to customer means they are keep on telling that service center is busy try again after some.. when i am calling...
Complaint comments Read comments Complaint category Unauthorized charges

Aircel - blocked prepaid account

User
 mohitkumar5841 on Jul 26, 2014
sir, i have purchased a aircel sim on 15 july 2014, the sim is showing network but when i check the balance it is showing that your prepaid account is blocked ... i am not able to do any thing...my aircel prepaid mobile no.is 8801601931...
Complaint comments Read comments Complaint category Other

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