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Aircel Customer Care

Aircel Business Solutions

2nd Floor, Building No. 10A
DLF Cyber City, DLF Phase II
Gurgaon
Gurgaon District
Haryana
India - 122002

Customer Care Phone Numbers and Contacts

Phone:+91 124 476 5000
 +91 40 6554 1234
 +91 97 1609 9999
 +91 88 9204 1111
Fax:+91 124 429 0524
 +91 11 2699 0095
 +91 22 4260 6070
 +91 20 4140 6699
No.8-2-681/3A & 8-2- 681/3,
Lakshmi Cyber Centre, Road No.12,
Banjara Hills, Hyderabad - 500 034

A44, Mohan Cooperative Industrial Area
Near Haldirams, Mathura Road,
New Delhi – 110 044

69/1, Golden Millennium 4th Floor,
Millers Road, Vasanth Nagar,
More...
 
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Aircel Complaints & Reviews

Aircel - Talking customer Rudely

User
 Mavir on Jul 1, 2015
My number is 9965959957 I hd call the customer care no.198 for complaintas on 1.07.15 at 7.45 pm but the one who had pick the call had rudely talked with me.. when I hd ask his name he had replied my name... take action on him as soon as possible or else I will approach consumer court for it......
Complaint comments Read comments Complaint category Other

Aircel - Internate charge

User
 GAHAR on Jul 1, 2015
Der Sir, There was some free net balance given by aircel.when i used it the uses charges were too low but suddenly when pack end the the company charged 120/- rupees only for 2 minuits when i was just recharging a pack through paytm. so in my opinion 120/- was too high for this 2 mts and the response of consumer executive was too poor even ther are not receiving my call...
Complaint comments Read comments Complaint category Internet Services

Aircel - DEDUCTED MY BALANCE WITH OUT MY KNOLDGE

User
 Laxmi Kundu on Jul 1, 2015
Before 1 week my Aircel account has Rs 27 . but last 2/3 days has only 0.03 paisa . this time between i m not use my number (9851583181). So how to hide my balance plz tel me? Plz Check properly & back my Balance as soon as prossible. Requested by Laxmi Kundu(01.07.2015)...
Complaint comments Read comments Complaint category Mobile Handsets

Aircel - Activating unwanted services and charging without any request.

User
 pankaj_dream on Jul 1, 2015
Its been really tough to keep managing and complaining regarding same matters. I am in roaming and do recharge my Aircel no(9804555377) for a sum of 60 or 100. But as I recharges its been a continuous habit to deduct it for some unwanted services. And due to it my balance drops to zero and many important calls are not received at my end due to low balance. Like : On 26th June Friday I was charged a sum of Rs 30 for some service that too unknown. On Monday 29th June I was charged 15 as renewal charge for Fun TV. NEVER IN MY LIFE I REMEMBER ACTIVATING IT. Its really irritating. As my number...
Complaint comments Read comments [1] Complaint category Mobile Service Providers

Aircel - Deduction of money from my prepaid account without my knowledge

User
 Abhishek Hegde on Jul 1, 2015
Recently i received a message saying " Thank you for using aircel services " and when i checked my account after this message Rs. 30 was deducted from my prepaid account.. my number is 8892344719. kindly look into the matter. please find out as to why amount was deducted....
Complaint comments Read comments [1] Complaint category Mobile Service Providers

Aircel - It activates VAS by its own and deduct my balance.

User
 Ankitkmsrit on Jul 1, 2015
Sir, I am really fed up with this company. It always activates VAS on my number and deduct my balance.When i call customer care, they say you have activated it so your money cannot be refunded. Sir, it has been more than 10-12 times i am facing this problem from this company.And i am not the only one who is facing this.Don't know why these type of companies are given license. This time they deducted 35INR today only(1/7/15) for any FUN TV pack.As always i had not activated or renewed it, it got activated by its own.A message was recieved at 7:23am (today) which says FUN TV is renewed at 35INR(i...
Complaint comments Read comments [2] Complaint category Mobile Service Providers

Aircel - Automatic Dailer tune setup and no support from castomer care

User
 07Jeet on Jul 1, 2015
I complain against automatic setting of dial-er tune. It has deducted Rs 20 from my account. I talk with customer care they told me he refund my money but nothing happened. I recharge my mobile with Rs 20 and i can see there is no balance. I am very old customer who is using Aircel Number. If this is the service from Aircel then i have to say sorry. User can't afford Aircel mobile service. Please solve my issue and refund my money other wise i have to go for another Network....
Complaint comments Read comments [2] Complaint category Unauthorized charges

Aircel - Disconnection of Aircel Kolkata MDN.7685912068 without justification after usage for more than 1 year

User
 sourav2348 on Jun 30, 2015
Aircel forcefully disconnected my aircel kolkata mdn.7685912068 for mismatch of my documents after more than 1year of usage as per TRAI norms It should have been disconnected before. Aircel agents or other representative tampering and misusing my documents and then claiming that we do not have your documents is against ethics. Moreover facebook team assure me that my number will be activated soon. But still it says that incoming call facility is not available and I do not receive n/w on that simcard. I lost trust on Aircel.I donot need aircel connection. I happy with Airtel, Vodafone, Idea. Dear...
Complaint comments Read comments [1] Complaint category Mobile Service Providers

Aircel - default regarding services

User
 Pareek Abhi on Jun 30, 2015
sir, my name is abhishek pareek and i am an aircel customer and my mobile no is: +918952897589 i just received a messge from aircel regarding offer for me which is stating that through recharge of 11INR my call rate for aircel to aircel local or std become at 10paisa/min. for 45 days. on the above stating message i recharged this offer on my SIM and i received message the recharge is successful but after few minutes i received message form Aircel that Your recharge of 11 INR is successful and enjoy call at 10 paissa/min Aircel to Aircel for only 5 days. Here i have issue that in previous...
Complaint comments Read comments [1] Complaint category Mobile Service Providers

Aircel - Unnecessary service activation and balance deduction

User
 joshila on Jun 30, 2015
Today they deducted 35 rs for dazzling queens and 3 rs for tiny tv. These are services they activated by themselves and when I tried to unsubscribe by texting to 155223, I got d reply dt I dnt hv any vas activated in ma number. Finally, I unsubscribed afta calling 155223. But its unfair to deduct balance for services dey activated by themselves and dt too afta cheating dt no services r active in ma number. It has happened many times before but dis time I wont keep quiet. Its really frustrating. I want ma balance back no matter what. I want justice....
Complaint comments Read comments [1] Complaint category Mobile Service Providers

Aircel - Not recharged in my mobile account but money deducted from my bank account

User
 sivakamasundarij on Jun 30, 2015
I have recharged my aircel mobile account 9698793813 with Rs. 149 plan and Rs. 374 booster on 19-6-2015. It was not recharged so far. Many time asked aircel customer care. they did not replied well. they told if it was not recharged your money will repaid to your bank account, But it was still pending. please refund and solve this problem....
Complaint comments Read comments [1] Complaint category Mobile Service Providers

Aircel - money back and stop dnd

User
 Féél ĆhåpTéŕś Stan on Jun 30, 2015
This is Vishnu Jammula +919700186156 from hyderabad I'm highy sick of your nextwrok people I'm getting per day 2 to 3 automatic activations which is not with my permission and On 22nd June 30rs defected to my account and when I called your customer care representative they said my money will get back within 48 hours and I was I waited 48 hours and still I didn't got money back instant of that I'm starting to getting more activation and tine videos and more messages and then I called your care again your representative said more 4hours and I said that's fine I will and I waited more 24 hours...
Complaint comments Read comments [1] Complaint category Entertainment and Recreation

Aircel - balance deduction without my concern..

User
 fairy. on Jun 30, 2015
sir, i had not subscribed to any aircel service. but in the morning today i received a message that u r subscribed to tiny tv and 30 rs. had been deducted. not only this everytime they themselves activate services on my no. and my balance had deducted.. i want rs. 30 as refund for tiny tv service as it is now very high time.....
Complaint comments Read comments [1] Complaint category Unauthorized charges

Aircel - Balence deduction without my concern

User
 subhendupaul37 on Jun 30, 2015
hello, I have to complain for balance deduced it occurs always when I recharge my Account. it is so frustrating for all together me. all times message came from the company is that you have been subscribed a vas service even after deactivation of all vas services and balance deduced all time in this way aircel deduced about 100 rupees from my account balance. I get to much angered from this nonsense acting ., so please return my all deduced balance otherwise what can I do, I go at consumer Court and complain about these all matter. doesn't matter how much my money invested in it. so at request you......
Complaint comments Read comments [1] Complaint category Mobile Service Providers

Aircel - NEED A POSTPAID BILL THROUGH POST

User
 SPSANBU on Jun 30, 2015
DEAR SIR MY NAME IS S.ANBU. I HAVE USING YOUR AIRCEL POST-PAID SERVICES FOR THE PAST 5 YEARS.WRIGHT I HAVE RECEIVE YOUR BILL THROUGH ONLINE.BUT I AM UNABLE TO USE THI FACILTY THROUGH ONLINE.SO HERE AFTER SEND ME THE BILL THROUGH POST.DONT SEND ONLINE.MY MOBILE NO;7299099905 THANKING YOU REGARDS S.ANBU 7299099905...
Complaint comments Read comments [2] Complaint category News & Media

Aircel - non payment regarding

User
 tirupur on Jun 29, 2015
Dear sir, my mobile no.9841217000 i was paid the april-may bill amount of rs.682/- by my friend mr.p.sethuraman in his hdfc credit card on 21.05.2015.But The aircel co., they send reapeatly not paid this amount of rs.682/-.i also received the last two month bill status they send web bill paid.I give a complant ay aircel taylors road, chennai office on 23.06.2015.still iam not receiving any message from them. I am totaly upset and time loss for this incident.i submited the my friend hdfc credit card statement and transaction id of that amount is 042105/21.05.2015.if they continue like i can surrender...
Complaint comments Read comments [2] Complaint category Mobile Service Providers

Aircel - Deduction of Rs 5/sms without my concent

User
 subhendubp on Jun 29, 2015
I have started uding aircel service from few days ago, but I have got bitter experience already.from 27th june till today 28 th june Every day i am getting one m sms related to crickate score and deductig Rs. 5 each and already deducted Rs. 15/. I have never requested and even never accepted such type of offer any time. This is my request to you kindly stop sending such type of sms and never deduct any mony further and reimburse the mony which already deducted....
Complaint comments Read comments [2] Complaint category Mobile Service Providers

Aircel - Deduction of mony Rs.5/SMS without my request and concent

User
 subhendubp on Jun 29, 2015
I am using the Aircel service from few days back Mob no. 7688038797 .Un fortunately fron Saturday 27/6/15 they are sending SMS related to Cricate score to my mobile and deducting Rs.5 each time.I haver never requested them to sent sms like this. still now they have deducted Rs. 15 on 27, 28, 19 June @Rs.5 each. Please take necessory action and reimburse my mony....
Complaint comments Read comments [4] Complaint category Mobile Service Providers

Aircel - not provide said offer

User
 தா்மா அருணா on Jun 29, 2015
Service message received I.e RC35 A TO A 0.10paise per minute validity 60 days. Immediately I recharge 35 on 28.06.15 but validity only 10 days. I am new to aircel since 22.06.15. I contact customer care they told me that we are booked compliant and resolve with in 24 hours. I didn't received the complient no....
Complaint comments Read comments [1] Complaint category Telecommunications

Aircel - DND not Deactivated

User
 Navi Smart on Jun 29, 2015
My Name is Kumar..My Aircel no. Is 9524976249.. Last month I send a msg STOP DND to 1909.. Now my frd in Malaysia..He send msg to me but msg not delivered.. Every time he send a msg, He see this line only.. DND maybe activate in 9524976249 this no.. Pls deactivate DND in My No. 9524976249......
Complaint comments Read comments [2] Complaint category Mobile Service Providers

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