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Aircel Customer Care

Aircel Business Solutions

2nd Floor, Building No. 10A
DLF Cyber City, DLF Phase II
Gurgaon
Gurgaon District
Haryana
India - 122002

Customer Care Phone Numbers and Contacts

Phone:+91 124 476 5000
 +91 40 6554 1234
 +91 97 1609 9999
 +91 88 9204 1111
Fax:+91 124 429 0524
 +91 11 2699 0095
 +91 22 4260 6070
 +91 20 4140 6699
No.8-2-681/3A & 8-2- 681/3,
Lakshmi Cyber Centre, Road No.12,
Banjara Hills, Hyderabad - 500 034

A44, Mohan Cooperative Industrial Area
Near Haldirams, Mathura Road,
New Delhi – 110 044

69/1, Golden Millennium 4th Floor,
Millers Road, Vasanth Nagar,
More...
 
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Aircel Complaints & Reviews

Aircel - non allowance of the number from aircel to airtel

User
 sadiq ali 9841148506 on Jul 28, 2014
As iam sadiq my mom has a aircel mobile number since 10 years, all of sudden the network service has become very unsatisfactory
stating that i wanted my mom to discontinue the number from aircel to the new network airtel
when she has settled her bill 6200 + they said she will have to pay another 1500 +
she paid it, but still they didnt discontinued the number
when my mom went & enquired about it they said yes it is discontinued & we will not allow our aircel customer to go to another network, she will have to take a new number else where, when i spoke...
Complaint comments Read comments Complaint category Telecommunications

Aircel - weak network

User
 sandy.123 on Jul 28, 2014
sir there is very week signal of aircel we are unable to use your network (sim) please install a tawar on my land.

NAME- SANDEEP SINGH
ADD- VILLAGE KALLUWALA DIST- BIJNAUR UP NEAR OF KALAGARH
MO. NO. +917566333896
EMAIL ID- singhrawatsandeep21@gmail.com...
Complaint comments Read comments Complaint category Education

Aircel - Getting old sim contacts

User
 vickywaran on Jul 28, 2014
My old number was asked BUK code i don't have that sim serial number so i was unable to get my BUK code from aircel.So i replaced the sim as my old number, but i need contacts from old number.Is there any possibilities to get my contacts from old sim? Mobile No : 9688042367...
Complaint comments Read comments Complaint category Other

Aircel - change of plan

User
 niggaraj on Jul 27, 2014
dear sir i bought a aircel sim in Chennai a year ago .now i have moved to trichy and i will stay her permanently if there is any ways for changing my network from chenai to trich without changing my mobile no.plz kindly provide me the necessary details if possible. thanking you...
Complaint comments Read comments Complaint category Mobile Handsets

Aircel - Auto Activation of Schemes

User
 jrahul2010 on Jul 27, 2014
Hi, My Aircel number is 9768358748.I did not activated any scheme and have received this message from aircel "Thanks for Subscribing to Aircel MUM121A266, offer benefits will be provided shortly" and rs 66 has been deducted from my balance" today aroung 8.30 pm. I tried calling customer care but no one is receiving the call. Please help....
Complaint comments Read comments Complaint category Other

Aircel - Wrong bill sent

User
 jayeshincometax on Jul 27, 2014
Hi my mob no is 9833668369... I have port my no on aircel ... Plan offer to me is of 149 with 500 min local tt free, 300 sms free & unlimited 2g internet free for first 3 months...
On my first bill they charge me internet rent ... From last couple of days i tried to contact them on 121 but after 10/12 min no one pick the phone ... Request you to waive the internet charge levied on my bill ... So i can make the payment...
Complaint comments Read comments Complaint category Mobile Service Providers

Aircel - non credit of top up value

User
 kitchu47 on Jul 27, 2014
I have made topup for rs 120 through on line using aircell web by using net banking city union bank pammal chennai phone no.9551348973 on26/07/14 transation no.700828598.yesterday when contacted due to tech. problem they asked me to call after 4 hours today i tryed several time no response. the no.121 no use to solve my problem.iam unable to contact any body due tolow balance mine is pre paid connection.pl resolve my prob.at an early...
Complaint comments Read comments Complaint category Mobile Service Providers

Aircel - sim card deactivate

User
 MADAN SAHNI on Jul 27, 2014
dear aircel service, i'm madan kumar s/o ram bachan choudhary i requesting for you my mobile is lost along the sim card so please deactivate sim card immediately no:-9097133384 verify adress:- vill:- dhamni, post office:-jhumar dihra, police station:-barun, dist:-aurangabad bihar(india) pin no:-824112...
Complaint comments Read comments Complaint category Mobile Service Providers

Aircel - They r Charging for my first 2 messages even i have sms pack of 23

User
 Neel Suneel on Jul 26, 2014
My Self Kumar.., , of Having Aircel number 8686151698.. i am facing very irretating problem with Aircel company that they are un-necessary detecting the money from my balance... Actually i have Sms Pack 23 (for a-a 1paisa & for other 9paisa for msg) But they are detecting 1, 1 rupee for first two Messages... So i called to customer, they said that fault are from their side... & it it wont happens again.. But again happens now also... & when i am trying to call to customer means they are keep on telling that service center is busy try again after some.. when i am calling...
Complaint comments Read comments Complaint category Unauthorized charges

Aircel - blocked prepaid account

User
 mohitkumar5841 on Jul 26, 2014
sir, i have purchased a aircel sim on 15 july 2014, the sim is showing network but when i check the balance it is showing that your prepaid account is blocked ... i am not able to do any thing...my aircel prepaid mobile no.is 8801601931...
Complaint comments Read comments Complaint category Other

Aircel - automatic balance deduction so refund balance

User
 anily74 on Jul 26, 2014
I am using aircel number 8387836631 since last 1 month, but recently i am facing problems on my num automatically balance deduction.and 24 july and 25 july in two days 2 times my balance deducted.25 and 5 rupees deducted and 5 rs was refunded but 25 rupees not refunded. i am very harasment for this and also complained but nothing same thing. I requested slove my problm...
Complaint comments Read comments Complaint category Telecommunications

Aircel - automatic balance deduction

User
 jyoti kishore Mahanta on Jul 26, 2014
I am using aircel number 9658507851 since last 2 years, but recently i am facing problems on my num automatically balance deduction.and toady 2 times my balance deducted. i am very harasment for this and also complained but nothing same thing. I requested slove my problm neither i will portable my number....
Complaint comments Read comments [1] Complaint category Other

Aircel - Unfair balance deduction and poor support

User
 Shang on Jul 26, 2014
I am fed up of Aircel as for the past month or so at certain intervals my balance is being deducted. I didn't notice it before as I don't check my balance often. But after recently recharging my phone immediately there was a balance deduction and as I have no services activated except my Internet plan which was completely in control. I don't know how this could've happened. I tried complaining but none of their numbers seem to have any response as I am going in circles with the recorded message and could not contact the customer care once, and I'm seriously considering switching...
Complaint comments Read comments [1] Complaint category Telecommunications

Aircel - VAS Activated without my consent and RS 60/- Deducted-Refund Required

User
 Shaann on Jul 25, 2014
Hello Sir/Madam, This is to inform you that my bal Rs 15/- has been deducted on 25-07-2014 without my knowledge, stating that animation package has been activated. This is 4th time (1st on 20-06-2014, 2nd time on -28-06-2014, 3rd time on 12-07-2014 and 4th time on 25-07-2014) this happen. Aircel sends a message like " Hi, you have paid for this Content. To download it, pls click here ..." then sends is a weblink for download the content. I have called customer care but of no use. Customer care are so worst in Aircel, that I can't explain. One of them when I called telling me that he can't do anything....
Complaint comments Read comments Complaint category Unauthorized charges

Aircel - unworthy service

User
 emailsarf on Jul 24, 2014
i brought a aircel sim in chennai.iam using it in katpadi.its displaying me as roaming.it gobbles up my balance.initially i had 250 balance.i use to talk for max of12 minuyes per day.but within 4 days 250 balance came down 25.68 .customer care reply is unworthy.they make numbers of people who complaint in reject list so when ever you call it says busy...
Complaint comments Read comments Complaint category Telecommunications

Aircel - Net activated without my consent and Rs.120 deducted. Refund reqd.

User
 umasaravanakumar on Jul 24, 2014
Sir/Madam, I recharged Rs120 for Full Talk Time through online for my cell. My cell no is 9688930329. After recharged, i got msg from air cell about my balance and shows Rs.120. But next day my balance has been deducted and shows zero. I called customer care but they didn't respond properly. C.C are worst in air cell. What happened my recharged amount Rs120. Please help me and solv or refund my money. Thank you....
Complaint comments Read comments Complaint category Mobile Handsets

Aircel - terrible customer care

User
 jppm2020 on Jul 24, 2014
sir, i don't have any idea about Music Connect and Aircel APP124 . 4 days back i got a service msg about the 1st one Music Connect just i open that msg and del it bcz i dont need tht all aftr one hour my bal is cut nearlly 35 rs so i make cl to customer care and ask the reason thy says u activated the Music Connect i getting shock i told wth thm but thy didnt agree next day mrg i make cl to care and ask abt tht Music Connect thy nt provide info abt tht thy kp my cl in mute and aftr disconnect tht cl i got a msg "thanks for subscribing to Aircel APP124" again thy detected 25rs amount...
Complaint comments Read comments Complaint category Mobile Service Providers

Aircel - Not successfully recharge

User
 sohamr41 on Jul 22, 2014
I did online recharge of rs-60 on 19-07-2014 at 16:16:33 with billdesk payment gateway transaction no- MSBI3420207869 . For recharge payment status is success and recharge status is Pending. ... uptill now no one is ready with aircel but with these details easily any one can get the fraud(mobil number transaction date and recharge amount). I want to you that credit the amount on my Account. Thankyou. Mobile no-9804692451...
Complaint comments Read comments [1] Complaint category Mobile Service Providers

Aircel - incoming and outgoing call details

User
 Anjana Kapat on Jul 22, 2014
Sir, I got lot of wrong calls and missed calls to my Aircel number. Please send me the incoming and outgoing calls list of my number for the last year (2014- jan to 2014- july) months.Please send me the calls list of my number to my mail id as early as possible. My Aircel Prepaid account number is 9851293256 My email id is: anjana.kapat@gmail.com Thanking you sir. Yours sincerely, Anjana Kapat....
Complaint comments Read comments [1] Complaint category Universities

Aircel - aircel to idea MNP not activating

User
 nasir123 on Jul 22, 2014
Dear sir, all description details. 1. airtel port fees-250 2. idea port fees-111 3. 3 month i'am not use number but i have paid the total bill amount but aircel not port my no. 4.pay bill details month 854 326 432 last week I had applied for portability to idea network from aircel with mobile No.8285287865 thrice, but the response from aircel is that they need time. I agreed to them and I waited in the mean time my MNP code expired and generated the second one and even that also has got expired. Now i've generated the thid one and the code is CDD85651 which is vlid till 24th of...
Complaint comments Read comments Complaint category Mobile Service Providers

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