Aircel Customer Care

Aircel Customer Care

Aircel Ltd.

Aircel Business Solutions, 2nd Floor, Building No. 10A, DLF Cyber City, DLF Phase II
Gurgaon
Gurgaon District
Haryana
India - 122002

Customer Care Phone Numbers and Contacts

Phone:
+91 97 3819 9010
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148
59
+91 12 4476 5000 (Head Office)
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111
61
+91 97 1609 9999
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42
18
+91 88 9204 1111
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50
30
+91 40 6554 1234
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39
21
Fax:
+91 12 4429 0524
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+91 11 2699 0095
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+91 22 4260 6070
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+91 20 4140 6699
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Work days:
Mon12:00 am - 12:00 am
Tue12:00 am - 12:00 am
Wed12:00 am - 12:00 am
Thu12:00 am - 12:00 am
Fri12:00 am - 12:00 am
Sat12:00 am - 12:00 am
Sun12:00 am - 12:00 am
Customer Care

Contact / Inquiry Form

Hyderabad

No.8-2-681/3A & 8-2- 681/3, Lakshmi Cyber Centre, Road No.12, Banjara Hills, Hyderabad - 500 034
+91 40 6554 1234

New Delhi
A44, Mohan Cooperative Industrial Area, Near Haldirams, Mathura Road, New Delhi – 110 044
View More Information...
Satisfactory Rating
20%
Complaints
5545
Responses
3909
Resolved
183
So far so good - The company responded to our notifications and is working on resolving complaints.
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Aircel Complaints & Reviews

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Aircel — Money was not refunde

 venkatvenky23 on Feb 14, 2016
Hi I am venkatesh . My mobile number is 9841387071 . I recharged my mobile in online for 449 for 2 times on last month but it was not recharged, and my money also not refunde.same online recharge was done for 279 rs on 10.2.2016 and this is also not recharged. And my money is also not refunde.in customer care also not responding properly I lost my 1500 rs pls pay back my money pls pls pls . . . . . ....
Complaint comments  Read comments Complaint category Online Shopping

Aircel — Incoming facility not available

 Lov Singh on Feb 13, 2016
7504479671 is my number I was using this number but now I am getting No incoming call facility on this number. Please resolve since I am loosing business because of it....
Complaint comments  Read comments Complaint category Other

Aircel — I did not suscribe to any joydeals pack but aircel automatically activate this pack on my phon 8896420262

 8896420261 on Feb 13, 2016
Respected sir i did not request for any subscription of
joy deal pack on aircel but aircel activate this pack. when i surf the internet aircel page automatically opened and active this pack. i want to refund my all money.

thankyou

regard
chandra bhushan pandey...
Complaint comments  Read comments Complaint category Telecommunications

Aircel — Chennai-Microsim activation delay & frequent crosstalk issue.

 Kannan Jeevaraj on Feb 13, 2016
Hi this is Kannan.Recently 3 weeks back I have ordered for a microsim for my existing Aircel number #7299208424 in Aircel store, Avadi. A staff over there took this request and asked us to pay an amount of 200 for the same and informed us that postpaid plan will be activated for 1st 2 months.why the hell we need to change our plan?Such a big robbery it is.. Till date we didn't receive the sim and s yet to b activated. though we reached the office nearly 10 times, we were asked to come on another day.Getting frequent crosstalk is another big issue with Aircel.overall my experience with Aircel is...
Complaint comments  Read comments Complaint category Products & Services

Aircel Chennai — Outgoing activation - Reg.

 GNANAVEL T A on Feb 13, 2016
I am GNANAVEL, Working in Central Government of India (HVF, Avadi) in till 2004 onwards.

I had purchased two sims (9094236161 & 9094236160) in Aircel network seven years back (Neyum Nanum type). Now a days my sim has become very old and i am not able to contact properly. So i went Ambattur Aircel Office on 05/02/2016 and met Aircel office staff to change new sims, he informed me to change your plan Pre-paid to Post paid for better service and ask all necessary address proof details. I gave my Aadhar Card details & copies and also informed him please send your verification staff before...
Complaint comments  Read comments [1]Complaint category Mobile Service Providers

Aircel — Didn't get any balance after new sim activation

 Deepika Subramanian on Feb 13, 2016
My number is 9206845941. It is activated a week ago. But didn't get any balance. It is said that on activation we will get a balance of rs.90 on buying a sim for rs.100. But even after a week has gone, still nothing was done. So do the needful to get the balance....
Complaint comments  Read comments [1]Complaint category Mobile Service Providers

Aircel — Auto renewal of data pack

 Satwik Dalai on Feb 12, 2016
The services of your company aren't helping i tried to call 121 but the executive didn't talk and i want to deactivate the auto renewal of RS 5 facebook and whatsapp pack please help me and it has deducted all my balance...
Complaint comments  Read comments [1]Complaint category Telecommunications

Aircel — Aircel mobile co big cheating public money in the pockets

 venkateshadi on Feb 12, 2016
On 29-12-15 the balance was in my mobile no: 9206348771 Rs 43/-. On 30-12-15 again check in the morning the balance was Rs 1.28/- i am shocked. I am calling for customer care for the reason, the customer care says u will use the data that's why main a/c balance was cut. I did'n use data i am using always my office wifi. The aircel customer care was not responding / resolved the reason. Please add Rs 42/- as a talk time in my mobile no 9206348771. I am write a letter to PM's tribunal also. The aircel co says the customer's fault. Please send me a details of Rs 42/- cutting money.

Aircel...
Complaint comments  Read comments [2]Complaint category Telecommunications

Aircel — Solve my problem aircel or close my no.

 ask789 on Feb 12, 2016
मैं अशोक aircel No. 7503753534 मैने sms pack डलवाया कूछ दिन तो sms गये पर उसके बाद sms जने बँद हो गयी costomercare पर कोई काल नही उठाता बहूत बार फोन किया परेशान हूँ यहाँ भी दुबारा शिकायत डाल रहा हूँ.कूछ दिनो बाद sms की date निकल जयेगी मुझे समज नही आता की यह कम्पनी क्या ऐसे...
Complaint comments  Read comments [1]Complaint category Telecommunications

Aircel — Not properly working for last two months

 Lotus Digital Press on Feb 12, 2016
We are very difficult to make a call or receive a call in this aircel number for past two months.We don't have any due amount & we don't know what is the problem. We taken 10 cug numbers. Whether this problem is not rectified as soon we change to other network immediately. Please take immediate action as early....
Complaint comments  Read comments [1]Complaint category Telecommunications

Aircel — *1234567890

 Usha S on Feb 11, 2016
Aircel is the bad network were they deduct our balace for no reason and now they have unabled to connect it to aircel customer exclusively for my number its too bad... never seen such cheaters... if you wan charity to run ua business ask us will transfer... unnecessary deducting balance by cheating... you fools...
Complaint comments  Read comments [1]Complaint category Other

Aircel — Please refund of rs. 65

 infotojai on Feb 11, 2016
Dear sir,

My mobile no 9715034302. I have rs. 85.53 but I used Internet.. And check my balance of rs. 20.53. I didn't understand with out permission to my balance deducated...


PLEASE refund of rs. 65

Thanks
I. Jayakumaresan
9715035302...
Complaint comments  Read comments [2]Complaint category Telecommunications

Aircel — Lost my sim card - block the sim card

 Uttam Pote on Feb 11, 2016
Hi!

I have lost my Aircel pre-paid sim card today (11-02-2016)

Kindly block the card.

The number is : 9768320851

My address is:
Sandesh Nagar, Bail Bazar Kurla (w),
Jay Vijay Mitra Mandal, Mumbai - 400072.

Thank you
Uttam Pote...
Complaint comments  Read comments [1]Complaint category Mobile Service Providers

Aircel — Call related

 Gaurav3514 on Feb 11, 2016
Sir, My name is Gaurav kumar verma. My mobile no is 8809285558.there is no incoming and outgoing facility on my sim. and customercare person dint help me.please do something.its urgent.

Thank You...
Complaint comments  Read comments [1]Complaint category Mobile Service Providers

Aircel — 60rupees deducted from my balance

 Kishorkumar Sen on Feb 11, 2016
Hi sir I am kishor kumar sen, 60 rupees debited from my balance in three times but i complained customercare person, they told me within 24hrs you will get your money but i didn't got my balance and the customercare service is showing all lines are busy so i want to refund my money or i will make it portability.plz solution this matter.without my knowledge how quiz and vas are being activated .so solve it plz.mob no-9842565015...
Complaint comments  Read comments [1]Complaint category Unauthorized charges

Aircel — Prepaid sim recharge rs. 99 fully accredited promo balance twice.

 Yuvaraj003 on Feb 11, 2016
Im used to regularly recharge Rs.99 and getting service.
Last Sunday and Monday I had recharged Rs.99 topup. completely credited into promo balance.
Now im really disappointment and help me out how to use this promo balance....
Complaint comments  Read comments [1]Complaint category Mobile Service Providers

Aircel — Recharge plan details is not given properly.hide the plan.

 Ratneshbaba on Feb 11, 2016
They are theap.recharge plans information are hide.and giving msg that u recharge 75rs u"ll get 100.but not given.when i called then they tells the hide plan.that u cant recharge more than 2 times.....
Complaint comments  Read comments [1]Complaint category Telecommunications

Aircel — Charges cut without permission, no services activated

 mahen5355 on Feb 11, 2016
My aircel number was working well since the beginning but from last two months every time i recharge my number they cut the balance and no reason is being provided. this has cost me around rs. 400 in last 2 months, when i go to aircel offices they tell me that services are down and they are not getting how the balances are being cut. i am frustrated from all these, please help me out.

The Aircel number from which balance deductions are being done is 9269305355 and my alternate number is 8058959795.

In wait of positive action,

Regards
Mahendra...
Complaint comments  Read comments [2]Complaint category Mobile Service Providers

Aircel — 30 rs of my money deduction

 ajay kumar Samala on Feb 11, 2016
Not canecting castamar Care and complaint( 121&198) and discanecting call of canected castamar care numbers 30rupes deducting and not response before 3 days continually I'm calling but wast of my time lot of days tha warest network Aircel...
Complaint comments  Read comments [1]Complaint category Mobile Service Providers

Aircel — Rc35 validity issue

 kutti ravi on Feb 11, 2016
I am using aircel network number (9500584194). Last month (Jan 6th 2016) I received a message from DK-60006. It says as follows:

Dear Customer Special Offer Only for U! Recharge with RC35 & make all Local Aircel calls @ 10p/min for full 60days.

After i received the message i should make recharge for Rs.35 and then i receive a message from DD-Aircel. It shows as follows:

Congrats, Extra validity on RC35 is credited. Happy talking.

But when i make a call to some aircel numbers, it may charged as normal as 1p/sec. How it could be possible....
Complaint comments  Read comments [1]Complaint category Telecommunications

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