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Aircel Customer Care

Aircel Business Solutions

2nd Floor, Building No. 10A
DLF Cyber City, DLF Phase II
Gurgaon
Gurgaon District
Haryana
India - 122002

Customer Care Phone Numbers and Contacts

Phone:+91 124 476 5000
 +91 40 6554 1234
 +91 97 1609 9999
 +91 88 9204 1111
Fax:+91 124 429 0524
 +91 11 2699 0095
 +91 22 4260 6070
 +91 20 4140 6699
No.8-2-681/3A & 8-2- 681/3,
Lakshmi Cyber Centre, Road No.12,
Banjara Hills, Hyderabad - 500 034

A44, Mohan Cooperative Industrial Area
Near Haldirams, Mathura Road,
New Delhi – 110 044

69/1, Golden Millennium 4th Floor,
Millers Road, Vasanth Nagar,
More...
 
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Aircel Complaints & Reviews

Aircel - Decuction of Account Balance without any consent of mine

User
 Rajib Pramanick on Feb 27, 2015
I, Netai Chand Chatterjee, am the owner of Aircel GSM Sim 8906079061. I registered DND through customer care representative from the very beginning of this SIM. But, surprisingly I am getting message from Aircel about deduction of account balance for activation of different services without my consent. Repeatedly I tried to contact with customer care representatives through 198 but either they could not have any answer due to server down or failed to reach them due to call termination. Moreover they activated a funny caller tune which is against my personality and hampering my social status. I sent...
Complaint comments Read comments Complaint category Unauthorized charges

Aircel - talks vulgar

User
 Ajeet K Verma on Feb 27, 2015
phone number: +918802639052 is giving missed call & when called back talks vulgar. please lodge a complaint against this number and kindly block any phone calls and message from this number to my number. my number is 9811917842 regard A verma...
Complaint comments Read comments Complaint category Unsolicited Phone Calls

Aircel - Cheque Payment Not credited / updated for 10 days - Outgoing Call barred - deficiency in service

User
 PRAKASHGOVINDASWAMI, I.A.S., on Feb 27, 2015
Kindly refer the Mobile Number 9578605888 - Relationship 1-6006640477. Aircel Bill No.253380452 Bill Dated 01.02.2015 Bill Amount Rs.2004/-. For the above, a payment vide cheque no.000115 dated 16.02.2015 of H.D.F.C. Bank Limited, T. Nagar, Chennai-600 017 has been deposited in your Aircel drop box located at Spencer Plaza, Anna Salai, Chennai-600 002 on 16.02.2015. But to-day ( 27-02-2015), the outgoing call from the above mobile no. has been barred. On enquiry with your Customer Care Appellate authority 9750999209 (. Ms. Rekha) around 1.30 p.m. today, it is informed that the above cheque payment...
Complaint comments Read comments [1] Complaint category Government Organizations

Aircel - Everyday i received wrong message

User
 H S SAINI on Feb 26, 2015
Dear Sir / Madam

Everyday I received following massage on my TATA DOCOMO Mobile Number:

"Process abt to be filed in Lok Adalat Court due to default of Rs. 952/- Aircel A/c No.1-10769878604 Summon copy will be sent to your address soon Cnt: 8122010866"

But I am not taken any Aircel Mobile Number so that why send this Massage

Email: hssaini2k1@gmail.com...
Complaint comments Read comments [3] Complaint category Mobile Service Providers

Aircel - wrongly took money from me

User
 v.parthi2 on Feb 25, 2015
HI friends, i'm parthiban my mobile number is +919710445456, On 16-02-2015 my account got debited 99rs without any intimation.i dono why. me did activated any service.i went to aircel customer care (perungudi).. they did't rase any compliant they send mail to aricel nodal officer and they told wait for 24 hours..now this is 10th day i did't got my amount..i need money.PLEASE DO NOT USE AIRCEL AND DONT LOST YOUR MONEY thanks regards v.parthiban +919710445456...
Complaint comments Read comments [1] Complaint category Telecommunications

Aircel - talk time balance deducted and gprs balance less credited

User
 pankaj dhanuka ratangarh on Feb 25, 2015
My aircel no. 8302021236. balance of rs. 40 has been deducted from my main balance and i rechared a internet balane of rs. 48 in which i got only 200 mb instead of 350 mb. I already talk to cc but he didn't solve my problem. Now i m also unable to call cc bcoz cc is by but from another aircel no. I can easily call them. from this no. I called many times but cc trf my call to gprs deptt, after around 15 mnts call ended by cc. i m a common man, i haven't so much time which i can spend in calling to cc. So pls resolve my prob asap. Pankaj dhanuka 8302021236, 7503883699...
Complaint comments Read comments [2] Complaint category Unauthorized charges

Aircel Limited - duplicate sim

User
 Ravinder kumar singhariya on Feb 25, 2015
Dear sir I was using an aircel no.8802106437 from last 3-4 year.but on 9 Feb 2015 i went maharashtra..somebody has stolen my cellphone.i was using above no with my phone.i have done FIR .when i come to delhi i close my sim by customer.he sugest me for duplicate sim .when i went to aircel outlet.they reduce me for giving me duplicate sim they are saying that the sim is not matching with my id proof.i told them them i can give u all the detail regarding my sim and also show my fir with my phone bill.and request many time but they dont give me my sim.i have complaint in aircel authority but they dose...
Complaint comments Read comments [1] Complaint category Telecommunications

Aircel - Aircel Worst service and show room cheating customers

User
 priyammanju on Feb 24, 2015
I am using aircel network no 9865521739 from in 2003 on wards till now, but I have received massage from Aircel on 17/02/15 after noon sms for “ Dear Customer, Kindly submit your valid proof at nearest Aircel store / Distributor to enjoy uninterrupted services, than after evening my number status is barred (incoming & Outgoing calls), I was asking customer care above the facing my problem, they also guide to me above sms information that ‘ you were received SMS one week before by care person’ But I was not received that type any information from AIRCEL one week before. After on 18/02/15...
Complaint comments Read comments [1] Complaint category Mobile Service Providers

Aircel - crappy service and custemer care

User
 kaf on Feb 24, 2015
I'm using air cell sim from last six year .but now this service provider doing to much from last three month . they are deducting useless charges and all customer care they are treating like a unprofessional way whenever i try to gat support they have funny number call 121.123, 198, 971012345, funny but true this company going to shut down and they dont no a value of a good custmer today they deducted R's 99 today...around 1 thousand they deducted from me last three month i think this is call make in india ... my problem still there 1255 new now what sordid my no 9716551419 sas_kaf@yahoo.co.in...
Complaint comments Read comments [2] Complaint category Mobile Service Providers

Aircel - bill pay but sim not working & no updated

User
 kumarsinghv74@gmail.com on Feb 24, 2015
I payed my mo.8750162641 postpaid bill thru netbanking the amount debited in my account but it was not updated for my mobile number also i didn't receive any sms alerts for payment. I called to customer care(cc) and they told me to take print out copy of bank transaction receipt for amount paid and give nearest aircel office they will update it and clear the problem.. i have done the same almost 3 days gone till now it was not resolved...many time called to cc they r telling there was no updation made for your payment...Please contact my mobile no.9871204053...
Complaint comments Read comments [2] Complaint category Mobile Service Providers

Aircel - Bad service of customer care.

User
 shaswat pathak on Feb 24, 2015
I was recharged Rs.32/- yesterday 9614696216 on this number but I have not get any benefit(STD calls 32 paise per minute) and again today I have recharge Rs.61/- but also i have not get any benefit. I have call to customer care he says that your problem will short out within two hours but till now my problem has been not solve....
Complaint comments Read comments [1] Complaint category Mobile Service Providers

Aircel - My Recharge Amount goes in account of PF

User
 RamaRai on Feb 24, 2015
Dear Sir, I have recharge my mobile having contact number 9716669798 through net banking amounting Rs.99/-. The amount was deduct from my account but my mobile shows the balance 0 and the amount goes to Service Tax and PF. Kindly update my account. Thanks. Rama Rai (M) 9310020533...
Complaint comments Read comments [2] Complaint category Mobile Service Providers

Aircel - Activation of new sim-card

User
 Vishal Revdiwala on Feb 24, 2015
Hey..I bought new Aircel sim card on 19/02/2015 from dealer shop. They told me next day it should be activated. But till today(24/02/2015) it is not activated. what should i do pls tell me... SIM NO: 89918031114125566033 MSISDN NO: 9066323398...
Complaint comments Read comments [2] Complaint category Telecommunications

Aircel - 3G recharge

User
 mallick143 on Feb 24, 2015
hi good morning my selfMohammad Ghalib Mallick, i had try to recharge my 3G sim Mobile no-+917301773318 rs 399.00, money has deducted from my account but didn't recharge my 3G pack, could you check please, transaction details- A/C NO-913010007768369 TRANSACTION DATE -21/02/2015 TRANSACTION AMOUNT- 399.00 TRANSACTION TYPE- DR TRANSACTION DESCRIPTION- INB/135622999/AIRCEL MOBILE (BILL DES/ PLEASE ENQUIRY ON THIS AND YOU CAN REPLY ME TO MY EMAIL ID- gmallick123@yahoo.com...
Complaint comments Read comments [2] Complaint category Internet Services

Aircel - REGARDING MY ACCOUNT BALANCE AND 3G DATA

User
 KHAN OMER on Feb 24, 2015
DEAR SIR / MADAM THIS IS AN SERIOUS ISSUE WITH MY NUMBER I DONT WHY EVERY TIME THERE WILL BE AN OFFER WILL BE ACTIVATED ON MY NUMBER WITH ANY INTIMATION TO ME.. ON 21-02-2015 I HAVE RECHARGED MY NUMBER WITH RC-225 AND WITH IN 4DAYS MY 3G DATA IS FINISHED THAT TO I HAVE NOT EVEN USED SO I ONLY WANT TO SAY THAT THERE IS AN REGULAR PROBLEM WITH MY NUMBER EITHER IT WILL BE OF 3G DATA OR BALANCE DECETING WITH ANY INTIMATION..????? IF THE PROBLEM REMAINS SAME I WILL BE DOING NUMBER PORTIBLITY IN OTHER SERVICE PROVIDER AND IN MY FAMILY MORE THAR 25 NUMBERS WE ARE USING YOUR SERVICE ITS AIRCEL...
Complaint comments Read comments [2] Complaint category Mobile Service Providers

Aircel - Balance Deduction of Rs30...

User
 vineeth kumar on Feb 24, 2015
Balance Deduction of Rs30... My mobile balance of Rs30 Got deducted While i was watching a movie from MX Player and a message appeared as 30 rs has deducted for AIRCEL DEALS which i have never seen or never clicked or not seen where it is . I have not activated any service at my own...But still balance was deducted... It's a day light loot .. Stop this unnecessary deduction if u want money ask. and spot this unwanted wap services deductions.. Got deducted at 11:40 - 11:45 am on 24th feb 2015 When i contacted customer care they are not ready to transfer call or take complaints .. then why...
Complaint comments Read comments [1] Complaint category Mobile Service Providers

Aircel - Balance Deduction Problem

User
 Balaram Kuila on Feb 24, 2015
This is regarding the balance deduction problem that I m facing since I took aircel connection. My mobile number is 7278034834.I got the sim I m having horrible experience.Rs 35 has been deducted from my account on 14.02.2015 . I called up the customer care n complained about this, for refund. The executive told they told that the balance will be refunded. but till now i didn't receive my balance . From then I m trying to call up the customer care the line is busy. No response at all. if call the customer care the line is busy. not getting a solution. PLEASE HELP ME Contact details: Balaram kuila 7278034834...
Complaint comments Read comments [2] Complaint category Mobile Service Providers

Aircel - Bill is more than plan

User
 ram sevak yadav on Feb 23, 2015
To aircell, This is to inform you that my Plan is 899.00 unlimited STD and LOCAL call on any network.and as your executive and collection Department has communicated to me that i need to pay only 50% of total bill for next 3 month and thereafter i need to pay 75% of total bill its means amount will be approx 500 rupees per month But as i received bill of 2754.00, can you tell me why did you send the bill of 2754.00. Therefore i am asking you to give me clarification of such kind of fraud done by you and your employee. as it is clear that you and your employee is cheating with customer....
Complaint comments Read comments [1] Complaint category Mobile Service Providers

Aircel - not activating my mnp number

User
 Ayush Goswami on Feb 23, 2015
I applied for mnp from my airtel no. To aircel on 2 February 2015. I have completed all the documentations and formalities, I have also done verification through 59059 and every time they tell me to wait for thirty minutes for activation, it has gone 20 days since then and my number is not activated till now. Nobody is resolving complaint through aircel store and aircel customer services. Everytime they tell me to wait for twenty four hours. I am very unsatisfied by this behaviour and I want solution for this as soon as possible....
Complaint comments Read comments [1] Complaint category Telecommunications

Aircel - Invalid balance Deductions for GPRS

User
 rahul.ghosh33 on Feb 23, 2015
Hi have recharged with Rs.155 on 9th February 2015. I received the Transaction ID and Balance - 1023.99 MB Instantly. I also had recharged Rs. 135 some days before. I had around Rs.120 Balance In Rs 135 Special Balance and 12.67MB of 2G Balance At The Time I Recharged Rs. 155. Inspite of That, I Was Charged of Using GPRS From My Rs. 135 Special Talktime Balance. When I Noticed This, The Balance Had Come Down From Rs 120 To Rs 51. 3G Balance remains The Same 1023.99MB and Also The 2G Balance- 12.67MB. I Registered a Complaint in 198 About This Matter on 10th Feb 2015. They Asked For 24Hrs time....
Complaint comments Read comments [3] Complaint category Mobile Service Providers

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