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Aircel Customer Care

Aircel Business Solutions

2nd Floor, Building No. 10A
DLF Cyber City, DLF Phase II
Gurgaon
Gurgaon District
Haryana
India - 122002

Customer Care Phone Numbers and Contacts

Phone:+91 124 476 5000
 +91 40 6554 1234
 +91 97 1609 9999
 +91 88 9204 1111
Fax:+91 124 429 0524
 +91 11 2699 0095
 +91 22 4260 6070
 +91 20 4140 6699
No.8-2-681/3A & 8-2- 681/3,
Lakshmi Cyber Centre, Road No.12,
Banjara Hills, Hyderabad - 500 034

A44, Mohan Cooperative Industrial Area
Near Haldirams, Mathura Road,
New Delhi – 110 044

69/1, Golden Millennium 4th Floor,
Millers Road, Vasanth Nagar,
More...
 
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Aircel Complaints & Reviews

Aircel - Irresponsible service

User
 siba prasad padhi on Dec 22, 2014
Hello Sir, My AIRCEL post paid connection number is: 7299082988. I have started using aircel network on Sept 2014. and on disconnected 24th oct 2014 since it was not active for past 2 months. Aircel company cut my connection without given information and Message. After 24th OCT upto NOW, the connection isnot exist and i am not be able to use the sim card nor talk to anyone For this reason I lost my Job i m totally dissatisfied for this. Why will I pay after 24th oct 2014. You havenot provided any services and which I was not at all using. They are very irrespossible. Reason for this situation...
Complaint comments Read comments Complaint category Telecommunications

Aircel - cashback not received for RC399 & RC449 not working

User
 Bertin10 on Dec 22, 2014
Dear Sir, Recharged 7299794524 on 19/12/2014 with Rs.399. As per Aircel offer, cashback of Rs.200TT in Main balance should be done. I have not received any cashback till now (22/12/14). when u going to do it Aircel? Also recharge of Rs.449 failed before doing this 399 recharge. 449 recharge is available for chennai users as per aircel online recharge website. then why? Really difficult in using/recharging Aircel new offers and plans. Somedays before recharge 101 is not working, now 449? There is no guarantee in Aircel that the plan we are recharging will succeed. whats going on aircel? Ur...
Complaint comments Read comments [1] Complaint category Internet Services

Aircel - mobile network is not showing in UAE

User
 neerajkh96 on Dec 22, 2014
Dear sir/madam, I want my Indian mobile number working in UAE also because in many places like bank I have this number. But now I have shifted to Dubai and I am not receiving my important messages. Mobile number is +91 9251642944 Please resolve this ASAP....
Complaint comments Read comments [1] Complaint category Mobile Service Providers

Aircel - wrong 3g recharge of Rs 697

User
 Ranjeet Prasad on Dec 21, 2014
sir, it is to inform you that today dated 21.12.2014 went market for rechage my aircel number 9852032085. but by mistake 3g recharge of 697 has been done in wrong number (9504545282). sir it is my humbly request to you retrive that amount from that number. if you see my past recharges i am your regular cusomer . please sir its on you do justice. thank you.. yours Ranjeet prasad dhanbad 9852032085 8797791425...
Complaint comments Read comments [1] Complaint category Mobile Service Providers

Aircel - balance become 0

User
 sreejayalakshmi on Dec 20, 2014
I RECHARGE MY AIRCEL NO 95786 65897 ON 19/12/2014 - 7 PM / ONLINE RECHARGE RS.453 / AT 9 PM MY BALANCE BECOME 0 / AT 11 PM - 19.12.2014 - COMPLAINT TO 121 / PERSON ATTENTED SAY WAIT FOR 4 HOURS / ON 20.12.2014 - NO RESULT / AGAIN CONTACTED 121 / COMPLAINT LODGED / GOT MESSAGE AT 8.47 AM REFERENCE NO 1-17777009303 / TILL NOW NO REPLY FROM YOUR SIDE / KINDLY CLARIFY...
Complaint comments Read comments [2] Complaint category Universities

Aircel - non continous flow or interupted supply of network and internet data service

User
 sarath94 on Dec 20, 2014
i could not get continous flow of internet service, any time, i how ever complained couple of times, i want it to be rectified immediately, i always use internet using mobile so i need to rectified, i also request you to provide separate tower in oft region, so that i wil be useful for oft residents in trichy thank you,...
Complaint comments Read comments [1] Complaint category Mobile Service Providers

Aircel - customer care executive behaviour unprofessional and rude

User
 lokesh_pateidar on Dec 19, 2014
Hi, my name is sarvesh patidar and my aircel No. is 9829478404. I had word with your executive on customer care and his behavior was un professional and very rude. His name was martyunjai, he hang up phone twice without listening anything. I was querying abt deduction of amount. Being customer i felt very bad, i hope some action should be taken. Thanks...
Complaint comments Read comments [1] Complaint category Other

Aircel - INTERNET PROBLEM,NOT WORKING SINCE WEEK

User
 bijlani on Dec 19, 2014
I RECHARGED MY NO. FOR 1 GB DATA CARD INTERNET PLAN LAST WEEK, WHEREIN I WAS ABLE TO SURF FOR 3-4 DAYS, BUT FROM LAST 6-7 DAYS I AM NOT ABLE TO USE INTERNET AS ITS NOT CONNECTING AND I HAVE ALSO INSTALLED ALL THE GPRS SETTING BEING SEND BY CUSTOMER CARE DEPTT.. KINDLY LOOK INTO THE MATTER . DETAILS NAME;SUSHREE BISWAL PH NO.9716231217...
Complaint comments Read comments [3] Complaint category Broadband

Aircel - Wrongly Charged for VAS/MMS service

User
 Sachinn006 on Dec 19, 2014
I am Sachin N. my Mobile number is 8898010666 postpaid connection & using aircel service since last 1 year this is second time that aircel wrongly charged me for unused services i.e VAS / MMS for the month of November 2014. I have already Contacted Customer service centre as well as Aircell galary in Vashi both are helpless as well as useless, they made false commitment & not given me single solution on it. & they told me it takes 7 days to resolve the issue. I never used MMS/VAS services on my mobile services in my whole life span, How can aircel charged me for that, even last time...
Complaint comments Read comments [1] Complaint category Mobile Service Providers

Aircel - Complaint not resolved

User
 Selvakumar7692 on Dec 18, 2014
Hi Team, I did recharge for rs.45 but it was not applied in my account so i did request for refund amount. the request ID is 1-17748172485 anyone didn't send any response but today i got a message your complaint is resolved but i didn't get refund amount. kindly review and do the needful....
Complaint comments Read comments [1] Complaint category Products & Services

Aircel - Cut money

User
 Deepakbkppp on Dec 18, 2014
My number 9782057776 and I am going to port from aircel as soon as possible because whenever I use Internet they cut my balance last time 50rs when I call customer care they tell me that i click on link which is chargeable or bullshit regions...
Complaint comments Read comments [1] Complaint category Mobile Service Providers

Aircel - Unable to Call/Poor Signal

User
 Khuala Nunthuk on Dec 18, 2014
I am Unable to make Calls or Receive Call once I reached Electronic City, Bangalore. And Once I left the Area the Signal work just fine as in Making Calls, Receive Calls and Internet. Moreover unable to Browse from my Phone. It has been happening since December. Are the Services not available in this area or the area does not cover your operation??? Hope till problem will be sort out as soon as possible since none of the Other Services Network has problem....
Complaint comments Read comments [2] Complaint category Telecommunications

Aircel - reduce balance

User
 Pravakar Mangalam on Dec 18, 2014
Today when I use Internet from my mobile (Mobile no - 7687030214), after disconnect it i saw a flash message that my balance was reduce of amount of Rs. 15 . I call customer care to conform that why my balance way reduce, after calling them they give a me a fake reason that I download a video file for that i have to pay a charge of Rs. 15. But now this a question when i use whatsapp from my mobile how can i download any chargeable video from this ? This is my hopeful request to you please look into this matter and return my reduce amount...
Complaint comments Read comments [2] Complaint category Mobile Service Providers

Aircel - VAS Activation

User
 Soumilya on Dec 18, 2014
Hello, Today, on this following number 9804328391, A VAS was activated without my consent . for the service 5 rupees was deducted . This has happened twice before, on the days Dec 2 and Dec 5, Total amount of 8 rupees was deducted . I want full refund as I have not used any of the services the balance was deducted for, I want full refund . I would hope for a swift resolution of the issue . Thank You...
Complaint comments Read comments [2] Complaint category Mobile Service Providers

Aircel - DISTURBING CALLS FROM AN AIRCEL CONNECTION NO. 9804168996

User
 amitava paul on Dec 18, 2014
DEAR SIR / MADAM, I AM GETTING DISTURBING CALLS FROM AN AIRCEL CONNECTION NO. 9804168996 ( UNKNOWN NAME AND ADDRESS) REGULARLY IN MY MOBILE PHONE NO. 8013272272 USING ABUSIVE LANGUAGES BY A MALE PERSON SINCE LAST THREE MONTHS. THIS IS SERIOUSLY DISTURBING MY DAILY LIFE. THERE IS NO SCHEDULE TIME TO CALL IN MY MOBILE. MAINLY HE IS DISTURBING AT MID-NIGHT / LATE-NIGHT AND NOON. PLEASE GIVE ME RELIEF FROM THIS DISTURBANCE. I WILL BE GRATEFUL TO YOU. THANKING YOU, RINA PAUL 8013272272 Amitava.Paul@nic.co.in...
Complaint comments Read comments [1] Complaint category Mobile Service Providers

Aircel - not provide any good response

User
 Anshulgl on Dec 17, 2014
Dear Sir. I have activate a 49 rs call rate cutter palne on my number 8386039132 on 03\12\2014 but my amount is deducted but plane is not activate I have complain many times in customer care but not any good reference received I really disappointed your customer care your customer service is very bad and if u don't activate my plane my number so I take a legally action . so plz check and activate plan in my number and kindly refund my extra balance so kindly do process fast ... If you don't provide any satisfaction so that tale a legally action...
Complaint comments Read comments [1] Complaint category Mobile Service Providers

Aircel - cancel consumer calls

User
 abdul hafeez ak on Dec 17, 2014
sir my name is abdul hafeez and my number is 9738698821 .sir please cancel call from comsumer care.and three days before rs30 have been deducted from my balance from matrimony service though i have not subscribed for this..please do the needful. thanks...
Complaint comments Read comments [1] Complaint category Other

Aircel - Port out request rejected without any reason

User
 rajeshkumarsir on Dec 17, 2014
I am using aircel prepaid no 9708789456 since may 2014 and due to network problem i want to port out to other operator, but aircel rejects port out request each time without informing me and also aircel website dones not have feedback option when area is selected bihar or jharkhand. the first service request to port out was - 1-17157839062 which is closed on 18-Oct-2014 and the current service request no is - 1-17695992666...
Complaint comments Read comments [2] Complaint category Mobile Service Providers

Aircel - POOR RESPONSE AT THE OOTY OFFICE

User
 Anjali Rajagopal on Dec 16, 2014
I wish to bring to your kind attention that I was a Mobile Services BPL ----> Hutch ------> Vodafone for the past 12 years. Never in my life I had my number [9787772992] barred. I and 2 others in my family members went for a portal change couple of months back and changed from Vodafone to Aircel. Initially while availing the connection the In charge at the Ooty Office, YAGHU and another lady staff gave so many fake promises regarding the 3 post paid connections. Little did we know that they were lying. Once we got the connections YAGHU never responded to our calls or mails. To make things...
Complaint comments Read comments [3] Complaint category Mobile Service Providers

Aircel - Main Account Balance Deduction

User
 Sutikshan Tewari on Dec 16, 2014
My Aircel prepaid no. Is 7532836474. I have recharged my no with 1GB data pack. But when ever I am using the net, balance from my main account gets deducted. I have spoken to customer care representative 3 times. I was told some VAS Service has been activated and for the same I have to call or msg on 155223. I did the same. And I was prompted that My no. Is not subscribed for any such service. Now I am helpless. As still my account is being charged when ever I use net. Kindly do the needful. Thanks, Sutikshan....
Complaint comments Read comments [1] Complaint category Internet Services

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