Aircel Customer Care
Aircel Ltd.
Customer satisfaction rating: 25%
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Aircel Customer Care

Aircel Ltd.

Aircel Business Solutions, 2nd Floor, Building No. 10A, DLF Cyber City, DLF Phase II
Gurgaon District
India - 122002

Customer Care Phone Numbers and Contacts

+91 12 4429 0524
+91 11 2699 0095
+91 22 4260 6070
+91 20 4140 6699

Additional info
No.8-2-681/3A & 8-2- 681/3, Lakshmi Cyber Centre, Road No.12, Banjara Hills, Hyderabad - 500 034
+91 40 6554 1234

New Delhi
A44, Mohan Cooperative Industrial Area, Near Haldirams, Mathura Road, New Delhi – 110 044
Tel: +91 97 1609 9999
Fax: +91 11 2699 0095

69/1, Golden Millennium 4th Floor, Millers Road, Vasanth Nagar, Bangalore - 560 052
+91 88 9204 1111

Opus Centre, Opp. Hotel Tunga Paradise, Road No : 47, MIDC, Andheri-Kurla Road, Andheri East, Mumbai – 400 093
+91 97 6809 9990
+91 22 4260 6240
Fax: +91 22 4260 6070

CommerZone, 144 / 145, 2nd Building, 6th Floor, Ashok Samarth Path, Yerwada, Pune – 411 006
Tel: +91 20 4140 6666
Fax: +91 20 4140 6699

4th Floor, Spencer Plaza, No.769, Anna Salai, Chennai – 600 002
Tel: +91 44 4228 0000
Fax: +91 44 4228 0123

Globsyn Crystal Building, 3rd Floor, Block EP, Plot - 11 & 12, Sector-V, Salt Lake, Kolkata - 700 091
Tel: +91 98 0459 8045
Fax: +91 33 2357 4236

No.114, 2nd Floor, Sri Arthanari Towers, Race Course Road, Coimbatore – 641 018.
+91 42 2650 2583
+91 42 2650 2683
Fax: +91 42 2427 0170

B-1005, 10th Floor, Narnarayan Complex, Opp. Ganesh Plaza, Nr. Navarangpura Bus Stand, Ahmedabad – 380 009
Tel: +91 79 6513 3001
Fax: +91 79 4007 5340

3rd Floor, RR Arcade, Geethanjali Bus Stop, Thammanam Post, NH By-pass, Ernakulam – 682 032
Tel: +91 48 4419 0000
Fax: +91 48 4419 0350

View More Information...

Customer satisfaction rating
So far so good - The company responded to our notifications and is working on resolving complaints.

Working hours
Mon12:00 am - 12:00 am
Tue12:00 am - 12:00 am
Wed12:00 am - 12:00 am
Thu12:00 am - 12:00 am
Fri12:00 am - 12:00 am
Sat12:00 am - 12:00 am
Sun12:00 am - 12:00 am

Aircel related photos (620)

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Aircel Customer Care related pictures (620)

Aircel Complaints & Reviews

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Aircel — Wrong charges

 ROHAN GAUTAM on Oct 26, 2016
This is inform you that my Aircel postpaid number is 7827458216.
and the Aircel plan is FnF 175. the benefit of plan is

Free Aircel to Aircel (only a particular number). which is 9873952885
Free local 200 minutes per month.
Free 100 messages per month.

i shock today when i receive my bill . the bill amount is Rs - 701.00

when i just call only at which is free on my number.

many times i talk to customer care but still no response from your side
Except this one of your customer care misbehave with me.
Complaint comments  Read comments Complaint category Unauthorized charges

Aircel — UNsubscibed games portel subscription leads to money deduction

 gaurav033 on Oct 26, 2016
My mo. no. is 8574418894, from the past two days i.e.25 and 26 th aircel has deducted total of Rs.10 on the name of same XYZ games portel, which i have never subscribed.
THIS thinks leads to alot of psychological problem to me, as from the past two days i am trying to contact them.
please take some serious action, as it is going on from the last sixth months...
Complaint comments  Read comments Complaint category Mobile Service Providers

Aircel — Double payment for same plan

 motuthata16 on Oct 26, 2016
Dear Sir/Madam,

I am a regular customer of Aircel Kolkata .On 25th October I am recharge my Phone no-9475628027 by 499/- unlimited pack .There is an error during the time of transaction and one pop-up came out on screen where is an option to cancel my transaction.i cancelled my previous transaction and again recharged.But unfortunately two 499/- deducted from my account for the same plan.I called customer care several time but no one can help me.If money is nonrefundable then please activate my unlimited pack for 56 days.(as 499/- for 28) or more than 28 days.If there is any other...
Complaint comments  Read comments Complaint category Other

Aircel — Booster Issue

 sethubsr on Oct 25, 2016
I have recharged my mobile on 13Oct16 for 15 stated that i will get std@25p/min for 60 days, Regarding this i have checked against offer by dialing *121# and offer for my no and it stated the same and i recharged now i have got only for a week.
Regarding this i have talked to customer care no response from them.
I have mailed but they saying its only 7 days

1. I have checked and recharge iam attching the proof that i got when i checked from aircel service through *121#

2. When ever iam calling some number i am receiving iver anfer that only i am connecting...
Complaint comments  Read comments Complaint category Mobile Service Providers

Aircel — Rajsms63 auto activated

 Ronak Chahar on Oct 25, 2016
I received a message from aircel that 'rajsms63 service will be auto activated to stop this service sms stop in 59301' i sent a message but i received a message from aircel that 'no offer exist' and now money has been deducted and service has been auto renewed . I want my money back and stop this has happened with me not one time but from many months and i dont even remember activating this service. Please take care of this issue and refund my money back as soon as possible....
Complaint comments  Read comments Complaint category Mobile Service Providers

Aircel — About balance deducted

 Akshaygonjari on Oct 25, 2016
Sir, today i received a messageThank you for choosing Music Box Weekly at Rs 30.0. You have been charged Rs 30.0 for 7 days. and for that 30 rs were deducted...but i haven't activated any such scheme...i have called aircel customer care many times but they told me that they cannot refund balance...please deactivate that scheme and refund my 30rs balance...
Complaint comments  Read comments Complaint category Mobile Service Providers

Aircel — Deduction balance from my account

 Shakti Prasad Nayak on Oct 25, 2016
Dear team, this is shakti prasad nayak and my mobile number is 7040463494. i using aircel sim since last 3years but i m not satisfay on customer care. on 21 october 4:36pm 12 rupees deduction from my account. i called custumor care 5 times but always saying now system is down. u can call after 4 hours. pls solve my problem and return my balance otherwise i will reject aircel. never will use aircel sim. thanks....
Complaint comments  Read comments [2]Complaint category Mobile Handsets

Aircel — Aircell sim call details for 6 month

 Niteshkumar956 on Oct 25, 2016
My name is rajeev kumar and father name ashok rajat living at satnarayan gali in muzaffarpur. My friend took my sim for 4 months. I trusted him but now i feel that my friend might misuse my sim. So i want call details for last 6 month.
My phone number is 7277416645. Thanks in advance! If any further information is required ask me through email. Or by phone call to number 9162670047....
Complaint comments  Read comments Complaint category Mobile Service Providers

Aircel — I can't get my monthly data balance

 dheeru2409 on Oct 24, 2016
As my frc plan i recieve 250 mb data per month. But i recieve data only first month. This month i didn't get my data.
I contacted with customer care but his behaviour is unacceptable.
They don't want to help me and disconnected my call. I felt very bad experiences with aircel in new aircel collection.
I think aircel cheat me.
Please give me my data balance 250 mb as plan.
My mobile number 9828583040...
Complaint comments  Read comments [1]Complaint category Internet Services

Aircel — Wrong deduction of balance and data benefit expires before validity

 Harshit777 on Oct 24, 2016
I recharged with 175rs data benefit plan on 2nd october ony no.7686049175 i got message from aircel that 1 gb data day validity 28 days and 1 gb data night validity 7nights (screenshot of same is attached for your reference) but on 23rd october rs 15 & rs 140 was deducted from my main balance on account of data usage which was informed to me by your customers care executive and further added that validity is of 21 days and not 28, i had around 200 mb data left to my credit, i don't understand how come u deduct balance from my account on 22nd day when u promised a validity of 28...
Complaint comments  Read comments Complaint category Telecommunications

Aircel — 3g data not provide and talk value deduct

 rajesh k sharma jhs on Oct 24, 2016
I have recharge on 2nd Oct on mobile 8574072202 Rs 128/- for 1.5gb 3g data and Rs 300 /- for talk value 350 and Rs 34/- for rate cutter and i have used only up to 1.1gb 3g data and more than 200/- talk value balance in my mobile account but current time no data available and talk value is nil so please give me rest 500 mb data and my talk value immidieatly....
Complaint comments  Read comments Complaint category Internet Services

Aircel — Data pack hone ke bad bhi mere account se blance kate hai

 razim raza on Oct 23, 2016
Sir mere number pe data pack hone ke bad bhi mere main account aur promo balance se kata hai jo ki main account ka 3 repaye kich paise aur promo balance se 41 repaye kuch paisa jabaki nere number pe data palan active tha aur jab hamane 198 pe bat bhi ki to waha se response aaya ki ha aap ke numbers pe data plance active hai aur usaki date 11 nov tak hai usake bad hai ne kaha ki mere account se paise kyo kate to usaka koi salusan nahi mila aur na hi mere paise mere number hai +919206347530 agar mere paise nahi aaye to phir kya mtlb aircel sim us karne ka number hi band kar dena hi achcha rahega aur...
Complaint comments  Read comments [2]Complaint category Internet Services

Aircel — Slow speed related

 vk123 on Oct 23, 2016
AIRCEL cellular ltd.
Subject: slow speed related
myself Vinod kumar purchase a new aircel connection no.8285313782.
I Face slow speed problem on 2G network in all time. I request you that check this issue and resolve them as soon as possible. print screen shots are already attached.
add. sector 65 Noida.
alt no.-9990660766
landmark- primary school...
Complaint comments  Read comments [2]Complaint category Telecommunications

Aircel — Unwanted SMS and Balance Deduction

 Asif Ansari on Oct 23, 2016
This is Asif My mobile no is 8553890739 last 2 months i am getting unwanted SMS
per day 250 sms from Aircel and Balance Deduction on those SMS . One day call to customer care i complained they told me this free of cost i told him to close these SMS . They always told me that this service will be closed in 10 days, I

I have called 5 times to Customer Care but they are not closing, Always they are saying now it will close, so many excuses telling to me like server is down, call after some time.

I am looking to this Solution.

Complaint comments  Read comments [3]Complaint category Telecommunications

Aircel — Verification process very wrost

 Ashok Raja Boda on Oct 23, 2016
Hi Team,

Recently I converted my aircel number from postpaid to prepaid. For that, collected 733 rupees(postpaid bill amount Rs. 467+ 15 days postpaid charges + prepaid connection amount). I provided same proofs in aircel store.

Now it is converted to prepaid, but there is no outgoing facility. If I called, it is diverting to verification center and that people informs me like it will activate in 30 mins...same word from last 3 days.

At last, supervisor informing me like please contact aircel store.

I need below clarification and need...
Complaint comments  Read comments [1]Complaint category Telecommunications

Aircel — Aircel postpaid bill

 vinothkumar kannan on Oct 23, 2016
I am Vinothkumar I have an issue with my postpaid connection (9941204077), the outgoing call barring is on which I need to deactivate.
I have an issue in the billing where there are n number of value added services getting activated and my bill came up to 909 whereas my monthly rental is 250 only, but the value added services is more than 300 rupees.
I just want to deactivate all of these value added services and i also need to get waiver in my bill on these things.

I went to aircel store and they said these value added services will get activated when we use aircel...
Complaint comments  Read comments Complaint category Mobile Service Providers

Aircel — Data validity fraud [Resolved]

 mtajeesh on Oct 23, 2016
I have recharged my mobile number from aircel website, recharge amount is Rs. 279 for data package. When i use my data my talk value is been deducted. I even called customer support but no proper response. They have put my call on hold. Attached is my screenshot showing my data balance with no data validity. If my talkvalue gets deducted everytime when i use internet on my mobile. What is use of the recharge. Worst customer support team. They just provide with complaint numbers but doesnt get resolved....
Complaint comments  Read comments Complaint category Mobile Service Providers

Aircel — Customer care fraud with me and also cut my 50 rs and say it's valid

 alokcute111 on Oct 23, 2016
As my cut 50 rs from my 8285099894. You cut 49 rs without my information after that i have complain to convert my no postpaid to prepaid than customer care says don't convert postpaid to prepaid i will revert your money as complain no -> 1-24737562441. Than when my bill generate on 19th oct 2016 i will see that i will generate with 49 rs charges. Why customer care cheat with me after that i have call customer care on 21 oct 2016. He raised a complain 1-24933003455 after that i have call 23 oct 12.57 am talked with manjeet singh and he can't register my complain again why customer care give wrong...
Complaint comments  Read comments Complaint category Mobile Service Providers

Aircel — Balance Deducted Wrongly

 Subhashis Da on Oct 22, 2016
Myself Subhashis Das. Just yesterday evening at 7.00 pm Rs.45 had been deducted automatically from my aircel number. There was no value added services was activated and no out going call was made. After that I did call to complaint help line no 198, but they cant help me. After that I tried several time to contact with them, but no response was given by them. After tried many time, some of one Customer Service Executive name as Biwsajit Bairagi attend my call and told me that "please call after 24 hours, so we can provide you the details about your balance deduction". Now today when...
Complaint comments  Read comments Complaint category Other

Aircel — Refund for Aircel Postpaid Security Deposit

 Muralidharan1974 on Oct 22, 2016
Hi Aircel Team,

Thanks for converting my Aircel Postpaid connection to Prepaid.
Can you please initiate and confirm the tentative time to get back my Postpaid Security Deposit money.

Note : Find the photostat copy of Security Deposit receipt from Millennium Aircel Dharmapuri

Please let me know if you need any additional information from me.

Complaint comments  Read comments Complaint category Mobile Service Providers

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