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Aircel Customer Care

Aircel Business Solutions

2nd Floor, Building No. 10A
DLF Cyber City, DLF Phase II
Gurgaon
Gurgaon District
Haryana
India - 122002

Customer Care Phone Numbers and Contacts

Phone:+91 124 476 5000
 +91 40 6554 1234
 +91 97 1609 9999
 +91 88 9204 1111
Fax:+91 124 429 0524
 +91 11 2699 0095
 +91 22 4260 6070
 +91 20 4140 6699
No.8-2-681/3A & 8-2- 681/3,
Lakshmi Cyber Centre, Road No.12,
Banjara Hills, Hyderabad - 500 034

A44, Mohan Cooperative Industrial Area
Near Haldirams, Mathura Road,
New Delhi – 110 044

69/1, Golden Millennium 4th Floor,
Millers Road, Vasanth Nagar,
More...
 
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Aircel Complaints & Reviews

Aircel - Aircel Data Plan not activated

User
 RAMESH KUMAR ADARI on Aug 22, 2014
I am Ramesh My Aircel no:8553559673 .I have recharged with 1477(5GBx3months)Plan on 20-Aug-2014 but i did not get any Data, Inspite of calling several time to Aircel customer care they registered a complaint but no action on it till now which is very dissapointing .I am ver much unhappy with service provided by Aircel.Please resolve my issue at the earliest....
Complaint comments Read comments Complaint category Mobile Service Providers

Aircel - HugeWrong bill amount 27000

User
 imran1398 on Aug 22, 2014
I am postpaid user. I always receive a bill amount in between 600-800. This month I have received a bill of 27000 Rs. I have been trying to reach the Customer support for last 3-4 days. They are not helping me out and they are saying I will have to pay, they charged me for 3g usage, however I had a plan of 499 activated in my account. I dont know what to do. Please advise, do I need to approach any media or police? I have never gone through this kind of situation before. I...
Complaint comments Read comments Complaint category Telecommunications

Aircel - New sim no 8344667243 not activated for the past 5 days.

User
 Francis1963 on Aug 22, 2014
Sir, I am residing at Crawford, an urban ward in Trichirapalli corporation. I bought a new sim for an urgent need to fulfil the communication gap between by daughter and wife. I become tired to get connection. I contacted the customer care officer through the no 9865381432. But, they have not given me solution to my complaint, Whereas they asked me to contact the retailer/dealer. It is quite surprise for me, that your company professionals not in position to set right the complaint by them. They again direct me to go to the retailer/dealer. In my concern, it is not a correct solution. Because,...
Complaint comments Read comments Complaint category Telecommunications

Aircel - Aircel balance deduction of Rs.25/- for my Mobile number - 8898166380

User
 amitsawant6183 on Aug 22, 2014
Dear Aircel, You have deducted my balance of Rs.25/- from my account got Mobile no - 8898166380 without any intimation. Kindly look into the same urgently and I want my balance back. I have not used Internet or downloaded anything. Please treat this complaint on urgent basis. Thanks & regards, Amit Sundar Sawant Shridarshan CHS, Plot no 803, Flat No - C - 12, Sector 8, Charkop, Kandivali W, Mumbai - 400067 E-mail : - amitsawant6183@gmail.com Cell - 7738346183/8898166380...
Complaint comments Read comments Complaint category Telecommunications

Aircel - AIrcel Ebill details

User
 ravindranm on Aug 22, 2014
I have recently get post paid connection in Aircel & I have received ebill, in this i have received only billing amount, I would like to know my complete details, while i am asking customer care they told me to if you want to details you have to pay Rs.25 each month but i have previously used Airtel post paid connection they have provide with any changes all the incoming / out going calls details, could you please provide the details then only we can have a control. request you to provide the details pls. Regards, Ravindran 99419 62777...
Complaint comments Read comments Complaint category Employees

Aircel - Migrate from postpaid to prepaid

User
 jktech11 on Aug 22, 2014
Hi Aircel Team, As i have two aircel numbers given below.1) 8802003061 (Postpaid Jodi plan 111)2) 8802103824 (Postpaid Jodi plan 250)Now, i needs to migrate 8802003061 from postpaid to prepaid.But when i have discuss in your customer care your executive says you don't have any process by which you can migrate my number from postpaid to prepaid, What is this ?Please let me know exact process how i can migrate my number to prepaid, I will pay my july and august bill only after august i will never pay a single coin as postpaid rental.Look into the matter seriously, we have still 10 days...
Complaint comments Read comments Complaint category Mobile Service Providers

Aircel - our 10 cug numbers are barred from aircel

User
 araj07 on Aug 21, 2014
Respected Sir, Shree Developers, a real estate company located in 136 Gurudwara Road Naka Hindola has been using 10 CUG Aircel SIMS for their official work since 7months. We faced numerous network problems and other related things which were causing inconvenience in our smooth functioning of official works due to which we took the decision of porting our CUG numbers to Vodafone in starting month of August. After we informed Aircel company about our portability option, they twice stopped our services which made the situation more complicated for us. Once we complained they started our service. On...
Complaint comments Read comments Complaint category Telecommunications

Aircel - Aircel - Fraud Cancelation number

User
 David Immanuel on Aug 21, 2014
I cancelled my data card connection number 9551264006, Account number 1-9281848546. I asked Aircel customer care over phone to terminate this connection in beginning of 2013, they missed it. Without my knowledge bill amount got accumulated. I agreed to pay the pending amount and paid the due on 13th May 2013, attached the receipt. I also got connection deactivation and final settlement confirmation from Hemalatha Rajan(Aircel manager). Her email ID is hemalatha.rajan@aricel.co.in. Again I started getting call from Aircel to pay June and July month bill. I visited Aircel OMR store with deactivation...
Complaint comments Read comments Complaint category Mobile Service Providers

Aircel - Unsuccessful Recharge amount of Rs. 999

User
 morusirisha on Aug 20, 2014
I Recharged with amount of Rs. 999 to my mobile and recharged successful message was came and I paid amount to the shopkeeper. But amount was not credited to my Mobile and I asked shopkeeper and he replayed that delivery note (recharged successful message) was came and told to me that call to customer care. I called to customer care but no replay. Date of Recharge is done on 16th August, 2014 Time: Early Morning 11 Mobile Number: 8801154435 Regards, G. Suresh Reddy....
Complaint comments Read comments [1] Complaint category Mobile Service Providers

Aircel - NOT ADDING BALANCE

User
 srinivas625 on Aug 20, 2014
Im using aircel number 8801218808...i received a msg frm company on 9th august showing'' recharge with 10/20/30 rs and get double talk time and half rate calling...i received this msg continously for four days...i recharged with 30rs on 9th august...on monday called customer care twice..they said ur balance added with in 4 hrs...till today no balance added..im not stasified with ur service..mainly customer care service......
Complaint comments Read comments [3] Complaint category Mobile Service Providers

Aircel - Deduction of my balance of Rupees 80 and PI of Rupees 98 not working

User
 maryalex34 on Aug 20, 2014
This is regarding the poor and faulty service and absolutely zero customer support they provide at Aircel. I had recharged for 80 Rupees talktime and 98 Rupees Pocket Internet pack ( validity 21 days) on 16th August. Even though I made very few calls all my balance was eaten up and I was left with zero rupees in my mobile. To top it, my 2G service stopped working completely inspite of having recharged just two days before. I again recharged for Rupees 80 in the afternoon on 18th August and I found that my balance had evaporated again like before. I tried calling up the customer service at 121 about...
Complaint comments Read comments [4] Complaint category Internet Services

Aircel - No activation of my mobile no. 8679599916

User
 mahinderparmar on Aug 20, 2014
I was taken this number sim for the year of 2012. Due to my mobile phone missing i lost my sim card. As per company requirement i was submitted the police FIR, my central government ID card & Voter I Card last month. But still my number not activated yet time. I am approaching higher authority dharamshala (HP) they assure me tomorrow will definitely activated but still not activate. I request you please short out this matter as soon as possible otherwise i will go to consumer court.


Thanks & Regards

Rajinder Singh Pamrar
mahinder064@gmail.com...
Complaint comments Read comments [2] Complaint category Mobile Service Providers

Aircel - Balance Deduction From My Aircel no(West Bengal)

User
 selim786 on Aug 19, 2014
I, Selim Yusuf Rahaman, am a customer of Aircel (West Bengal Circle) provider. My aircel no- 9614819661. From that no Rs 25.50/- debited on 16th August, 2014 without any reason. Immediately I cal customer care, I got response that their system upgradation was running & to contact after 24 hrs. Next day (17th August, 2014) afternoon again I call Customer Care & speak with customer executive Laboni Chatterjee, she told that your debited full balance will be refund within 48 hrs. But till now I do not get that. Now I call Customer Care, but could not connect with customer executive....
Complaint comments Read comments [2] Complaint category Mobile Service Providers

Aircel - topup amount to added

User
 1@3 on Aug 19, 2014
Sir Iam using Aircel prepaid service s via 8553567900.On 16/08/14 I got recharged top-up of Rs 225 on this number.I received the message as recharge Successful and the balance also shown in message, but the actual balance not added in my account.The recharge tax no is KAR14081617261600067.You are requested to look into the matter and credited the talk time of Rs 240 on the above mobile number D.K.Chellani...
Complaint comments Read comments Complaint category Mobile Service Providers

Aircel - Deducted money without my consent

User
 Ganapathyr on Aug 18, 2014
On August 12 I received a push message stating that Thanks for downloading Vibrant Diva. You are billed for Rs 50.0 and a link. Customer support says that I downloaded a game from Aircel and I have been charged for that. But the fact is I did not click on any game download and infact nothing from Aircel was downloaded from my mobile. I rasied a complaint against this fraudulent behaviour, they promised to get this resolved on or before August 14th. But I did not get any response so I mailed them again, to my surprise I got mail from Aircel stating that I have downloaded the game and hence the...
Complaint comments Read comments Complaint category Mobile Service Providers

Aircel - Balance 150 Rupees deducted wrongly due to their wrong system

User
 rhyder88 on Aug 18, 2014
Initially I got 1 MB 3G balance and 48 Rs main account Balance. I recharged for 204 Rupees in aircel online website which benefits 104 Rs talk time and 1 GB 3G data. I got SMS immediately that recharge is successful. After few minutes, they reduced whole balance in my main account instead of deducting the 3G data. There is no proper response from customer care. When I contacted customer care they said that, if i do not disconnect the Internet, then they will reduce from main account balance. There is no proper term and conditions regarding this balance deduction. This is not fair....
Complaint comments Read comments Complaint category Mobile Service Providers

Aircel - prepaid main account balance refund

User
 senthil Yogaraj on Aug 18, 2014
my mobile no is -9842962085, already i will complaint in 35 to call for my details will be explain. my account rupees in recharge for 110 and browsing for 2g data 28days 1gb, but i will use browsing my main account balance will be reduced in 0 rupees balance so please refund for my amount in main account. my reference number 1-16431511727...
Complaint comments Read comments [1] Complaint category Other

Aircel - message send failed

User
 tanwarvikas3 on Aug 18, 2014
i want to port my aircel number to reliance and am unable to get my upc code because of message not send failed error . i send PORT 8285701577 and error ouccurs that message not sent and on any other numbers am able to send messages so plzz hlp me expecting a posivite response from aircel...
Complaint comments Read comments Complaint category Mobile Service Providers

Aircel - Deducting my phone balance for no reason.

User
 Chandru Mudaliar on Aug 17, 2014
I just recharged yesterday with Rs 30 and spoke to few and I still had 20+ rs left as my phone balance. I check my balance later in the evening, and my balance is 0. Not even a message or a notification was given to me about why I was charged. My Internet pack is still active with a different recharge plan and so I'm sure that I was not charged for that and apart from that, I never use any other service of these robbers. This happened to me before 2-3 months once, I did recharge and called customer support and it was one horrible way they respond. But the guy confirmed that no services were...
Complaint comments Read comments [1] Complaint category Mobile Service Providers

Aircel - improper benefit

User
 chiragkk on Aug 17, 2014
i had taken new aircel sim card (महाराष्ट्रा)with no. 8796550352 .as per first recharge of rs 34 . I should get 100 with ine month validity for cinsecutiv 3 months .. but thid benefits were not credit ed to my acc. u received msg frin aircel enjoy 50 mb for 7 day . as per plan it is 100 mb for 1 month... u called cust care they lodged complaint and told me tht they will sms me tht complaint no. but yet till date no complaint nom sms is obtained. after listening ti my query they disconnevt th call... please do needful so tht customer can get benefit....
Complaint comments Read comments [2] Complaint category Mobile Service Providers

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