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Aircel Customer Care

Aircel Business Solutions

2nd Floor, Building No. 10A
DLF Cyber City, DLF Phase II
Gurgaon
Gurgaon District
Haryana
India - 122002

Customer Care Phone Numbers and Contacts

Phone:+91 124 476 5000
 +91 40 6554 1234
 +91 97 1609 9999
 +91 88 9204 1111
Fax:+91 124 429 0524
 +91 11 2699 0095
 +91 22 4260 6070
 +91 20 4140 6699
No.8-2-681/3A & 8-2- 681/3,
Lakshmi Cyber Centre, Road No.12,
Banjara Hills, Hyderabad - 500 034

A44, Mohan Cooperative Industrial Area
Near Haldirams, Mathura Road,
New Delhi – 110 044

69/1, Golden Millennium 4th Floor,
Millers Road, Vasanth Nagar,
More...
 
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Aircel Complaints & Reviews

Aircel - 500 MB each month for 6 months

User
 pronoy on Jul 3, 2015
Sir, my mobile no. is 8013708637 in the name of Pronoy Mukherjee. I have purchased a Samsung Galaxy J1 where it is said that I will get the above subject offer. Since this is not activated, I contacted the customer care executive but, to my utter surprise, he said that he is not aware of the offer. please let me know whether i will get the offer or not....
Complaint comments Read comments Complaint category Mobile Handsets

Aircel - Deactivation of subscription of Pocket Store and Return my balance.

User
 Sohini Roy on Jul 3, 2015
Dear Sir, My Aircel No. is 9804482997. I have received a message on today that Rs. 5 has deducted from my A/c due to subscription of Pocket Store which actually I haven't subscribed. Moreover, when I'm trying to deactivate that the message has come to me that I haven't subscribed any vas service. I want to know what is this? If I haven't subscribed anything then why should u deducted Rs. 5 from my A/c. Return immediately my balance or I will complaint to Consumer Forum. Thanks & Regards SOHINI ROY...
Complaint comments Read comments Complaint category Other

Aircel - Refund the charged Rs 30 /-

User
 kulli on Jul 3, 2015
Sir, The same problem which occured to me last week they charged me Rs 15 / - video pack . After i have send complaint to this mail to this i got my Refund back. similarly the same thing happened today also at 3.43 pm dt : 3 - 7 - 15. when i searching the the web by Automaticaly they have send a sms that i have accepted for TINY TV service, They charged Rs 30 / - for 7 days and deduct in my Account. I immediately send and sms to 155223 to deactivated the service. They have accepted and cancel the service i got sms from Aircel, but i didn't get the Deducted Amount to my Balance....
Complaint comments Read comments Complaint category Unauthorized charges

Aircel - Block SIM Card

User
 kumaripooja.nift on Jul 3, 2015
Dear Sir, I have lost my mobile along with the AIRCEL sim card. Please block the out going & incoming calls from the below mentioned number so that it cannot be used by unknown person. Please do this as soon as possible. Phone Number: 7278754435 Thank You, POOJA KUMARI...
Complaint comments Read comments Complaint category Employees

Aircel - Deactivate Aircel store 99

User
 Sukhwinder_007 on Jul 3, 2015
Dear sir My Name is Sukhwinder Singh my mobile no.8568886675 sir I don't no when store 99 automatically activate in my number please Deactivate this service .daily I received msg from company please Recharge your Account .your renewal etc... Something. Please Mention my Complaint .. thank you...
Complaint comments Read comments [1] Complaint category Telecommunications

Aircel - didn't receive my balance

User
 Debasish Devnath on Jul 3, 2015
I recharged my no with the full talktime combo pack of rs 49, i received a message that my account is credited but when i checked my account balance it still shows the earlier amout and then i received another message that my pf balance is 42.98. sir its my request to you to solved the problem as soon as possible...
Complaint comments Read comments Complaint category Mobile Service Providers

Aircel - voice & network issue

User
 moti ram on Jul 3, 2015
sir myself a user of aircel sim bearing number 9858679709 is facing problem since 6 months having complaint simply on 198 . many of the engineers of ur company have a visit but still the problem is not solved. most of the connections of our area are aircel registered and all are facing these problems...
Complaint comments Read comments Complaint category Mobile Service Providers

Aircel - Money deduction from account

User
 Swapnajit Panda on Jul 3, 2015
My mob no is: 7504389528 On 28th June 2015 i realized that my account got deducted with rs 45/-. To resolve the problem i tried to contact customer care number. After a long time try finally the call got connected. I got an assurance that the problem is going to be resolved and i will get back my money. But that did not happened. After this incident again i tried to contact the customer care again and failed several times. Its really a very bad service from them. It is not the first time....
Complaint comments Read comments [1] Complaint category Unauthorized charges

Aircel - Deduction of balance!!!

User
 Sushil.sheelu420 on Jul 3, 2015
Dear sir, my CRF no. Is 1-19971649017 . I have complained against my 15 rs balance deduction. For which i have not subscribed any service. Today it happen again, this time 35rs deducted from main balance for renewal of a service. For this I have called several times to 198 . first time it connected and I told them about my problem, they directly refused to return my balance . When I told them to transfer my call to their senior, they said that senior was busy. Call again after 1 hour. When I called after 1 hour . The No. Is always busy and not responding. Sir I am very much satisfied by your service...
Complaint comments Read comments [1] Complaint category Mobile Service Providers

Aircel - General Balance Deduct Automatically but not to take necessary action.

User
 Bhanjan Dutta on Jul 2, 2015
Dear Sir/Madam, Good morning, I am a customer with Aircel (India) service provider over a long time, never facing any problem but last three days facing major problem, Automatic deduct my general balance, where as not to make any phone calls and not to activate any other facilities. What is the service of Aircel???? Several time call Customer Care no.198 but they have not to take any necessary action till now. Detail of Deduct amount with date: 30th June'15 at night Deduct amount Rs.52/- 01st July'15 at night deduct amount Rs.40/- (top up recharge due to zero balance that day) 02nd July'15 at noon...
Complaint comments Read comments [1] Complaint category Mobile Service Providers

Aircel - Deduct General Balance

User
 Bhanjan Dutta on Jul 2, 2015
Dear Sir/Madam, Good morning, I am a customer with Aircel (India) service provider over a long time, never facing any problem but last three days facing major problem, Automatic deduct my general balance, where as not to make any phone calls and not to activate any other facilities. What is the service of Aircel???? Several time call Customer Care no.198 but they have not to take any necessary action till now. Detail of Deduct amount with date: 30th June'15 at night Deduct amount Rs.52/- 01st July'15 at night deduct amount Rs.40/- (top up recharge due to zero balance that day) 02nd July'15...
Complaint comments Read comments [1] Complaint category Telecommunications

Aircel - Unwarranted activation of VAS and deduction from balance

User
 Prateep Sengupta on Jul 2, 2015
Me and my relatives are using Aircel Pre-paid mobile service bearing following Mobile Nos. 9854125257, 9854265994, 9859892983 & 9859332071. Every now and then the Company activates various value added services like dialer tune etc without the consent of the user and charges are deducted from the pre-paid balance. I have complained several times to the Customer Care cell and every time they assured deactivation but after somedays they again activate some other service without asking for consent of the users. This is causing financial loss to us. Only today I deactivated two such services at my No....
Complaint comments Read comments [1] Complaint category Mobile Service Providers

Aircel - miss behave

User
 prini on Jul 2, 2015
My no7378321127. Myself shukla paul. I m a old customer of ur service. i had call ur customer service desk 198 today evening 4 my vas related complain. but ur executive mr. Ayan mukherjee rude behave with me. As well as he disconnect the call without my permission. This is nt expecting 4m ur service. I thnk ths i a bad worst service of ur end. Why u take ths kind of executive ut company. infact m also using vodafone postpaid. Nd their behave is such a niece. Aircel is a worst service going nw. Plz take any step 4 ths matter nd plz cl back 4m ur end. Shukla paul. Ph no - 9830155542 ...
Complaint comments Read comments [2] Complaint category Employees

Aircel - Balance deduction of INR 57/- from my prepaid balance

User
 Abhishek1991 on Jul 2, 2015
Hi, Date of incident-29/06/15 Mob no- 8796372232 Full Description- I have registered complaint with Aircel via service request number Sr1-19945746013 regarding deduction of Rs 57/- from my prepaid balance dated 29/06/2015 on my mobile number-8796372232. On 30/06/2015 i got a message from Aircel that the issue has been resolved, but they did not refund the amount and i am confused on what basis they had closed the complaint without providing the resolution. After several attempts to contact the customer helpline they are disconnecting the call and i have also tried to contact them through...
Complaint comments Read comments [1] Complaint category Mobile Service Providers

Aircel - issue regarding activation and deactivation

User
 saikumarnani on Jul 2, 2015
This is saikumar from hyderabad. I am using aircel from past 5 years. recently I got a problem regarding fun tv activation. Actually I didn't give any request to you people regading fun tv, but automatically it was activated on june 2nd, my balance was automatically cut down second time also with out any intimate...so I called on 121 on july2nd..I spoke with ur employee! But he his didn't give any information to me and without my permission he did deactivated fun tv then activated and finally cut my call in middle of conversation... this is the way to behave with customers right? What a company...
Complaint comments Read comments [1] Complaint category Mobile Handsets

Aircel - Activation of prepaid sim no 9858878411

User
 rajkritipal@gmail. com on Jul 2, 2015
As promised by the receptionist at Aircel counter at Gandhinagar, Jammu, he assured to get it activated in the evening . But to my surprise nothing has been done so far . Why they always lie, I have got the recording of his conversation with me ....
Complaint comments Read comments [1] Complaint category Products & Services

Aircel - Block Number-7040375705

User
 Shekhar Chaudhary on Jul 2, 2015
Dear Sir, I have lost my mobile along with the AIRCEL sim card. Please block the below mentioned number. Please do this as soon as possible. number:-+917040375705 Dear sir, Please...Please...Block this Number Thanks, Chandrashekar Paswan...
Complaint comments Read comments Complaint category Schools

Aircel - Balance reduce

User
 sasipriya egambaram on Jul 2, 2015
This is sasipriya from Madurai, Tamilnadu. My mobile number is 8760041323. Today i got message from aircel that my balance was deducted rs.30 for unlimited music option. but i have not select that option. Kindly settle my amount and deactivate unlimited musical option in my mobile. Thank you....
Complaint comments Read comments [2] Complaint category Unauthorized charges

Aircel - ACTIVATION OF VARIOUS VAS PACKS WITHOUT MY CONSENT

User
 RITIRAJ on Jul 3, 2015
DEAR SIR I AM RAJEEV KUMAR FROM HAZARIBAGH, A USER OF AIRCEL SIM WHICH NO. IS 8083072117. I AM USING THIS SIM FOR LAST FIVE YEARS BUT RECENTLY FROM ONE MONTHS THEY ARE REGULARLY ACTIVATE VARIOUS VAS PACKS WITHOUT MY CONSENT AND DEDUCT MONEY FROM MY ACCOUNT. AND I WANT TO STOP THIS. SO PLEASE SHOW ME THE WAY TO STOP THIS PERMANANTLY AND RECOVER MY MONEY....
Complaint comments Read comments [1] Complaint category Mobile Service Providers

Aircel - Despite Cancellation Letter being provided, Broadband is not Cancelled

User
 Sanjeev Kumar Devaraj on Jul 2, 2015
My Broadband # 7373770242. I Wrote a Cancellation Letter on March 8th 2015 and provided it in the Ramanujam Nagar Branch CBE. Now they want me pay an amount of around Rs.1100 for a service which I have not used. Only after paying the Amount they want me to again write a cancellation Letter. I am not ready to Pay will never use Aircel service Again....
Complaint comments Read comments [2] Complaint category Broadband

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