Aircel Customer Care

Aircel Customer Care

Aircel Ltd.

Aircel Business Solutions, 2nd Floor, Building No. 10A, DLF Cyber City, DLF Phase II
Gurgaon
Gurgaon District
Haryana
India - 122002

Customer Care Phone Numbers and Contacts

Phone:
+91 97 3819 9010
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141
55
+91 12 4476 5000 (Head Office)
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110
58
+91 97 1609 9999
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41
16
+91 88 9204 1111
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50
28
+91 40 6554 1234
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38
19
Fax:
+91 12 4429 0524
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+91 11 2699 0095
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+91 22 4260 6070
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+91 20 4140 6699
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Work days:
Mon12:00 am - 12:00 am
Tue12:00 am - 12:00 am
Wed12:00 am - 12:00 am
Thu12:00 am - 12:00 am
Fri12:00 am - 12:00 am
Sat12:00 am - 12:00 am
Sun12:00 am - 12:00 am
Customer Care

Contact / Inquiry Form

Hyderabad

No.8-2-681/3A & 8-2- 681/3, Lakshmi Cyber Centre, Road No.12, Banjara Hills, Hyderabad - 500 034
+91 40 6554 1234

New Delhi
A44, Mohan Cooperative Industrial Area, Near Haldirams, Mathura Road, New Delhi – 110 044
View More Information...
Satisfactory Rating
20%
Complaints
5525
Responses
3883
Resolved
183
So far so good - The company responded to our notifications and is working on resolving complaints.
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Aircel related photos (460)

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Aircel Customer Care related pictures (460)

Aircel Complaints & Reviews

Aircel — My sim card is not activated.

 Santhati Eswar on Feb 10, 2016
Hello sir.. Recently 5 days back I book aircel sim online.. After two days aircel sim was delivered to my home. I
Have submitted all the requires proofs and photo graph.. Its 5th day till now my sim wasn't activated..

My sim no: 89918030815199388101

I don't know why my wasn't activated. Plz check it once and activate my sim. Thank you....
Complaint comments  Read comments Complaint category Mobile Service Providers

Aircel — My tariff plan is not activated and i paid for it 6 days ago

 GANESH sadh on Feb 10, 2016
My tariff plan is not activated still. i recharged my mobile 6 days ago.
how i call to customer care because my no. is blocked after i complained about it at 198 customer care
Plz help me...
Complaint comments  Read comments Complaint category Mobile Service Providers

Aircel — Wrongful activation of vas

 Vaidyanathan Palaniappan on Feb 10, 2016
Hi

My mobile number is 9965881917. On Feb 8, 2016 Rs 50 was debited from my balance towards video talkies VAS subscription without my knowledge. I called up the customer care and asked for a refund and they provided me the docket number 1-22058652281. On Feb 9, 2016 I received a message saying my issue is resolved. However I did not get a refund still

And on Feb 10, 2016 @ 4.10 PM, another 50 rupees was debited from my balance for the same video talkies VAS subscription without my knowledge. Please cancel both these subscription and refund Rs 100 in my account at the...
Complaint comments  Read comments [1]Complaint category Mobile Service Providers

Aircel — Didn't solve my problem aircel

 vaibhav dangi on Feb 10, 2016
Aircel is good service provider but sometimes they can't fulfill his customer needs.
i am using internet then some service would be activated i call customer care and i am tell her to refund my money. but they made wrong complaint for closer of service this is the fault of customer care
i want to refund my money
otherwise i choose MNP to other service provider


Aircel No.: 7665551476
Service Activation date: 4-02-2016
Mode of activation (SMS / Call received)- SMS received
Amount Deducted (Rs.)- 10Rs. (only)
Date of deduction:4-02-2016
Complaint comments  Read comments Complaint category Mobile Service Providers

Aircel — Not Refund 49 Rupees

 marufkhan on Feb 10, 2016
Sir 5/2/16 ko Raat me 9:35 pr mere Aircell no 7860100646 se 49 rupees dedutct ho gya. maine complain kiya to 48 Ghante me paise wapas ho jayenge ye customer care officer ne bataya and ye complain No diya 1_22071281993 and 1_22061870949 diya. 3 time call krne pr btaya gaya ki aap ka paisa 2 Ghante me wapas ho jayega abhi thoda network problem h but ab tk nhi huwa .
aj senior officer sakhchi ne kaha ki ab aap ka paisa waps nhi hoga...
Complaint comments  Read comments Complaint category Products & Services

Aircel — Not refund my 49 rs

 marufkhan on Feb 10, 2016
Sir 5/2/2016 ko mere mobile se 49 rupees kat gye maine complaint kiya to 48 hours me paisa return ho jayega ye keh kr mujhe ye complain no diya 1-22071281993 and 1-22061870949 diya fir maine kai bar call kiya to bole 2 hours me paisa mil jayega bt ab tk Refund nhi kiya...
Complaint comments  Read comments Complaint category Other

Aircel — Please refund my balance

 Balachandar S on Feb 10, 2016
My name is Balachandar, my no is 9941147684. Last at 10.02.2016. Deducted my balance RS 31 from my aircel mobile without my knowledge. So that day I was contacted aircel 198 no. And told that problem, t(22050545487).Please refund my balance RS 31....
Complaint comments  Read comments [1]Complaint category Other

Aircel — Not able to deactivate

 cyril manicks on Feb 10, 2016
I deactivated video talkies 50 on 10-02-2016 by morning.But at 1.07pm i have been charged again and got a msg tat talkies is activated. All my balance are getting lost. if i send a msg to 155223 typing STOP, i getting reply that nothing is activated. Pls kindly deactivate it orelse change my operator to airtel....
Complaint comments  Read comments Complaint category Other

Aircel — Deduction of money for vas without subscribing

 Ravindra Sahoo on Feb 10, 2016
Rs30 &Rs35 deducted respectivly on 29-jan-2016&on 6th feb 2016 for vas which I have not subscribed atall.I request my money back.Stop this type of chiting to aircel customer....
Complaint comments  Read comments [1]Complaint category Mobile Service Providers

Aircel — Deducted my balance RS 26

 Laxmi Kundu on Feb 9, 2016
My name is Laxmi kundu, my no is 9851796318. Last at 06.02.2016. Deducted my balance RS 26 from my aircel mobile without my knowledge. So that day I was contacted aircel 198 no. And told that problem, they gave me this concern docket no. (22050545487). And ensure me. resolve my issue on 09.06.2016.but Today at 4:05:57 send me massage solve my issue, still but not refund my balance RS 26.so what else I'm? May I port my no. To idea network . That's want your Aircel company....
Complaint comments  Read comments [1]Complaint category Mobile Service Providers

Aircel — Aircel deducted amount unknowingly

 sgunas on Feb 9, 2016
Today, While am browsing they have deducted unknowingly. This is not the first time happening to me. I have already changed one of my number to other network. I am using one more number and they are doing the same here. Unnecessarily deducting money and saying some stories. None of the networks are doing like this Except AIRCEL. Very worst service they are providing.

I need my money back, if not i have 4 aircel numbers more and i will change all my networks to others,

+++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++

Thank you for choosing...
Complaint comments  Read comments [1]Complaint category Mobile Service Providers

Aircel — I want call details

 vasee26 on Feb 9, 2016
Hi Sir,

I want the complete call history details of my aircel postpaid no 9788493611
Please mail the call details for the past two months to my email id: vasanthv26@gmail.com...
Complaint comments  Read comments [3]Complaint category Business & Finances

Aircel — Benefits of special top up recharge not given and deducted amount randomly!

 Pandit R DAKSHINA MOORTHI on Feb 9, 2016
Aircel mobile no. 8892734605

We recharged for special top up recharge through epayment.aircel.com their online recharge site for Rs.103 on Feb 6, 2016. The web page claimed to give benefits of 103 rupees full talk time value + 103 MB data usage + 103 sms free.

But, to my dismay I found that though I did not make much calls, the balance was shown to be too low even by Feb 8, 2016.

The consumer service executive did not have any idea about what she was talking and made absurd claims like "there is no Rs.103 recharge" while their epayment site shows that...
Complaint comments  Read comments [1]Complaint category Mobile Service Providers

Aircel — Request for change in plan of mnp for 347

 thamizharasivijay on Feb 9, 2016
I request, i made an MNP to your service for 800 minutes free/1.5GB data plan but your
street outlet made 349 plan.After i requested to change in your stores in vain, expressed 3 months time.I kindly request you to change to MNP347, otherwise i will have to withdraw from your network and change my network. expecting quicker reply from your side...
Complaint comments  Read comments [1]Complaint category Mobile Service Providers

Aircel — Request for MNP Plan 347

 thamizharasivijay on Feb 9, 2016
Chosen yr MNP Plan 347 for 800 minutes free/1.5 gb data. Through roadside temporary outlet, by mistake, activated 349 plan reported to yr aircel stores, asked to wait for 3 months. Now I request you to change to MNP 347 Plan else I have to change to someother network. Requesting your reply as soon as possible....
Complaint comments  Read comments [1]Complaint category Mobile Service Providers

Aircel — My details

 ranjithp on Feb 9, 2016
Dear Sir/Madam,

I need outgoing and incoming call details done through my mobile no +91 9865161687 Aircel last 2 months kindly mail me details on my email id ranjithranjith176@gmail.com
Please send me these details as soon as Possible....
Complaint comments  Read comments [1]Complaint category Schools

Aircel — Worst service - lots of call drop

 Saravanan.Michael on Feb 9, 2016
I have been using Aircel for almost 10 years now, have seen their service degrade day by day... now it has gonbe to a extent that im not getting any calls except missed cal alert.. made numerous complaints but its of no use.. Even govt employees wil work but not these guys, they wil simply close case before it breaches their deadline (3 days). A guy named Anantaraman was speakin(at 7:02) his only motto is to defend the closure of case I raised irrespective of whether you are impacted or not....
Complaint comments  Read comments [2]Complaint category Mobile Service Providers

Aircel — Roaming related problem

 vishal soni123 on Feb 9, 2016
Roaming related problem to your side all ready talk to customers care but no response aircel service I m disappointed first time to aircel service I am all ready four mouth roaming free recharge but no problem face to me first time this kind of problem incoming call deduction my balance so please resolve this kind of problem....
Complaint comments  Read comments [1]Complaint category Products & Services

Aircel — Recharge amount not credited

 lankaraman KR on Feb 9, 2016
Sir,
Ref:Mobile No:9994837118
TNX ID:TNR16020916551800020
This is to inform you that I recharged for Rs.104/ as per your message on 09/02/2016 at 4.53p.m through kotak netbanking but so far the amount is not credited. Kindly look into this matter and do the needful.
Thanks&Regards,
K.R.Lankaraman...
Complaint comments  Read comments [1]Complaint category Mobile Service Providers

Aircel — Aircel telecom company shows fake offer.

 praveenkhatri on Feb 9, 2016
I have had recharged of rs. 67, becouse aircel app was showing to free on aircel to aircel. But after recharged i got 500 mb internet balance. Which i was not needed.
I have complained to coustomer care but he replyed me that its your foult.But i was complaining again and again after all i recived a msg your complain has resolved. But i was got nothing.
I have cheated completly....
Complaint comments  Read comments [1]Complaint category Telecommunications

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