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Aircel Customer Care

Aircel Business Solutions

2nd Floor, Building No. 10A
DLF Cyber City, DLF Phase II
Gurgaon
Gurgaon District
Haryana
India - 122002

Customer Care Phone Numbers and Contacts

Phone:+91 124 476 5000
 +91 40 6554 1234
 +91 97 1609 9999
 +91 88 9204 1111
Fax:+91 124 429 0524
 +91 11 2699 0095
 +91 22 4260 6070
 +91 20 4140 6699
No.8-2-681/3A & 8-2- 681/3,
Lakshmi Cyber Centre, Road No.12,
Banjara Hills, Hyderabad - 500 034

A44, Mohan Cooperative Industrial Area
Near Haldirams, Mathura Road,
New Delhi – 110 044

69/1, Golden Millennium 4th Floor,
Millers Road, Vasanth Nagar,
More...
 
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Aircel Complaints & Reviews

Aircel - aircel to idea MNP not activating

User
 nasir123 on Jul 22, 2014
Dear sir, all description details. 1. airtel port fees-250 2. idea port fees-111 3. 3 month i'am not use number but i have paid the total bill amount but aircel not port my no. 4.pay bill details month 854 326 432 last week I had applied for portability to idea network from aircel with mobile No.8285287865 thrice, but the response from aircel is that they need time. I agreed to them and I waited in the mean time my MNP code expired and generated the second one and even that also has got expired. Now i've generated the thid one and the code is CDD85651 which is vlid till 24th of...
Complaint comments Read comments Complaint category Mobile Service Providers

Aircel - SIM CARD registration failed on Mobile No. 8286415786

User
 MustaqimChaudhari@rediffmail.com on Jul 22, 2014
Dear Sir/Madam, I am a regular prepaid user of Aircel number 8898415786, Mumbai since Feb 2014. I have Aircel number for my family member as well (8898338944, 8898500685, 8286451786). My Mobile No. is 8286415786 in the name of Mustaqim Chaudhari registered on address 6A/204, Kapadia Nagar, CST Road, Kurla West Mumbai - 70. The SIM is showing “SIM Card registration failed” from 4th July 2014 when I inserted the sim on my mobile after not using the sim for 2 months. This is very important number as not only I have highly paid to the dealer for it but also it is circulated to many people...
Complaint comments Read comments Complaint category Mobile Service Providers

Aircel - harassment from private number

User
 bibhuti.bda on Jul 21, 2014
Dear sir,
I m getting threatening calls from a private number.will u please mail me the mobile number of that fellow.my number is 8339886692 & my email id is bibhuti.iter@gmail.com .i am getting that call since january 2015 & the last call time was around 7.45pm on 21.7.14....
Complaint comments Read comments Complaint category Unsolicited Phone Calls

Aircel - connection ended

User
 hansika001 on Jul 21, 2014
this is hansika..my aircel no.has been made out of service since last 2 days.which i was using for about 1 year.no incoming, no outgoing., no messages..which all of us can understand how troublesome this is.customer care executives are not even responding..the situation is ...my connection has been put to end..please ..do take immediate actions against them as the company is least bothered about it. it has already been 2 days..without a phone no. connection...
Complaint comments Read comments Complaint category Telecommunications

Aircel - All services barred from Aircel against Verification. and toatally corrupted behaviour of the Company.

User
 rakeshanand16 on Jul 21, 2014
Respected Sir/Madam, My name is Rakesh Raushan Anand. I am an Aircel telecom customer for last 5-6 years. I have also followed direction from Aircel as per TRAI guidelines. But these days I am facing problem of inactive my Aircel number 7503214637. Aircel instruct me for re-submission of address proof. I went my nearby Aircel Store 5KM far from my residence. The store is shifted at about 200 meters distance than earlier location. I went there with sacrificing my time. The newly located Aircel Store at “A block, Malkaganj, Delhi. Near Hansraj College, D.U.” when I entered into store there...
Complaint comments Read comments Complaint category Mobile Service Providers

Aircel - Balance deduction complaint

User
 Sweeton titus durai on Jul 21, 2014
Hi, I was using Aircel Network and i have recharged it for 158 combo pack, and these guys was deducting the balance from my account even the data plan is active. I have raised two complaints against them still they are not even connecting my call to customer care.These guys are really cheating the people who don't know what is going in there. With Regards Sweeton titus durai...
Complaint comments Read comments Complaint category Mobile Service Providers

Aircel - VAS Activated without my consent and RS 75/- Deducted-Refund Required [Resolved]

User
 nadeem0128 on Jul 21, 2014
Hello Sir/Madam, This is to inform you that my bal RS 75/- has been deducted on 19-07-2014 without my knowledge, stating that Pop Korn TV Channels has been activated. I called customer care but of no use. Customer care are so worst in Aircel, that I can't explain. One of them when I called telling me that he can't do anything, I only has done something wrong. But the case is I didn't use my mobile that whole day when this is activated. Could you please help me in getting back my Refund Money Rs. 75/- From Aircel. Thanks, Nadeem....
Complaint comments Read comments Complaint category Mobile Service Providers

Aircel - less balance credit

User
 yogesh46925 on Jul 20, 2014
aircel 8385075926 recharge rs 95. txn. no RJR14071923082400029. maine 95 ka online recharge kiya tha jisse mujhe milne the 95 sms, 95mb net and 95rs balance. but mujhe balance 81.55rs, and 95 sms, 95mb net mila. maine 198 pe call kiya 1st time reponse: sir 95 me only 81.55 ka hi balance milta h. 2nd time : senior customer support executive: sir hum aap ki koi help nahi kar sakte najdiki aircel mini store pe aayen. mere yanha se 80km dur hai aircel mini store. retailer help nahi karega online recharge... then mujhe kya karna chahiye......
Complaint comments Read comments Complaint category Telecommunications

Aircel - Deduction of money frequently

User
 sunil diwan on Jul 20, 2014
Dear Team, I am using Aircel no 8802208899 and yesterday aircel is frequently deduct balance of Rs 55 from my account., Balance is deducted in the name of msg which i didn't used. Customer care is also not responding. I am complaining usually when the is being deducted from my account but till now i am not satisfied with the customer services.I'll be happy if you positively look into the matter resolved the same as soon as possible....
Complaint comments Read comments Complaint category Mobile Service Providers

Aircel - money deduction and frequent calls

User
 neha nasreen on Jul 20, 2014
Activating unnecessary subscriptions without user permission like ASTROLOGY, ENGLISH LEARNING, MUSIC ETC(not one's many times its really crossing the limits) ...and em really feed up of frequent calls.I the use request you to stop deducting my balance and giving me calls which are really distracting...expecting the same to be do....
Complaint comments Read comments Complaint category Mobile Service Providers

Aircel - activating unnecessary subscriptions without user permission

User
 RAMLAL KOOKY on Jul 20, 2014
Activating unnecessary subscriptions without user permission like astrology.Before my number get activate but I deactivate it, again your company sent message that u have been subscribed for Astrology .Please recharge your account to continue enjoying service. And your customer care members are disconnecting call if we call for giving complaint. User no:9700970283 User name:Ramlal...
Complaint comments Read comments Complaint category Unauthorized charges

Aircel - Money is getting deducted from auto renewals

User
 rajeshjakhar4 on Jul 20, 2014
Sir, I recharged RAJRC17new service through my mobile . I have already deactivated this service using a code provided by this company.Now, I am always getting this message that the service is renewed.I did complain on 198 number.They said the service will be deactivated and you will get your money back.I did got money but the service is still activated.Please help me in deactivating the service, It is annoying.Thank you. My Mobile number is>>>>(+91-89520-14591)...
Complaint comments Read comments Complaint category Mobile Service Providers

Aircel - Did not get aircel to other local 125 mins in recharge of rs 299.00

User
 Abahy on Jul 19, 2014
Hi,

I recharged in my Aircel number(7278023768) of Rs 299.00 on 17th July 2014 which is Aircel to Aircel 5000 mins + 299 mb internet + 125 mins for Aircel to Other Local, I got Aircel to Aircel 5000 mins + 299 mb internet but I did not get 125 mins for Aircel to Other local call. I called in customer care as I was informed that my recharge was not successful and balance is Rs 0.00, I said if my recharge was not successful then how I am able to talk aircel to aircel free and also getting internet use. This is very bad that we are getting wrong info from Aircel Customer care and no...
Complaint comments Read comments Complaint category Telecommunications

Aircel - unnecessary balance deduction & no support from your customer care employee

User
 master apoorv on Jul 19, 2014
my ph no-8804978561, service provider-aircel(bihar - jharkhand).there is unnecessary balance deduction in terms of net data and i never uses internet from my phone...then how?? Even i called customer care and there is no support from there...they are accusing me for balance deduction...saying that you are using internet from your phone....
Complaint comments Read comments Complaint category Mobile Service Providers

Aircel - Jammu Aircel Customer Care Good for Nothing

User
 Hridaan on Jul 19, 2014
Hi, From last 2 days my mobile balance(mobile no. 7298273587) have been deducting although I have the benefits of 3 months free data package i.e 1 GB every month . I have talked to Aircel Customer Care they agreed that balance should not get deducted but they cant help me in the matter and they simply raise a TT (16267736141) and solution will be provided on 22-07-14. I have recharged again but balance is again deducting, Plz try to resolve the problem at the earliest, how much amount i have to deduct for this bullshit....
Complaint comments Read comments Complaint category Telecommunications

Aircel - prepaid call forwarding

User
 k. samy on Jul 19, 2014
When I was call to others immediately display my mobile the word of conditional forwarding activated then going to call so Please Reset my mobile number ( 8883222900) the forwarding call. k.arokiasamy@yahoo.com Aircel mobile No. 8883222900 Thanjavur Alternative mobile No. 9442890405...
Complaint comments Read comments Complaint category Business & Finances

Aircel - unauthorized deduction of balance

User
 Gopal Motwani on Jul 18, 2014
hi,

my phone no is 9700344324, to be honest this is the worst service provider i have seen when it comes to customer management, i have had two instances where my balance has been deducted without any valid reason for Internet usage where as i had a data balance it deducted my balance of 40Rs without any reason, it not about the amount but the kind of management where even the service is not available 24/7 to talk and get clarification what if the person is in the situation and runs out of balance what would he do in case of emergencies..seriously i would make sure who ever got the...
Complaint comments Read comments Complaint category Mobile Service Providers

Aircel - fake msg from aircel regarding RC 64

User
 vinodgsi on Jul 18, 2014
Hi Aircel, I received a msg from aircel on 17th july 2014. Msg: Rs 30 Off on RC64. Rch & get UNLTD Local A2A FREE calls (28 Days) & Rs 30TT FREE(LTV).Dial *121*64# to act, Xtra benefit in 48 Hr. Exp Hi Speed on Aircel 3G As per the instructions in the msg I have dialed *121*64# Rs:64 got deducted insted of Rs 34 from my main balance. I gave a complaint and they have closed it with out crediting Rs 30. Complaint: Dear Customer, Details of your last two service requests are : 1.SR#1-16251886263 of Type:Balance Enquiry is Closed and closure date is 17-07-2014 2.SR#1-16251903401...
Complaint comments Read comments Complaint category Telecommunications

Aircel - Aircel Rs.255 3G internet 1.5 gb for night is not came

User
 hp singhhh on Jul 18, 2014
I Activated aircel 3g internet pack for rs.255 which offering total 3gb of internet in which 1.5 gb for night only for 7 days from the date of activation and another 12.5 gb for 30days/24hrs.I didnot got any night pack of 1.5 gb..my data is deduting from normal 1.5gb, , if ur not providing then y d fukc u showing d details as u will get total 3gb while activating..iam changing to docomo network..iam tired of this aircel rates n net speed...
Complaint comments Read comments Complaint category Mobile Service Providers

Aircel - prepaid balance deducted rs400

User
 ACE321 on Jul 17, 2014
Aircel customer support is one of worst customer in the world my name is sheikh naseer my phn no is 7059612401 i recharge with RS 500 and after few minute the balance was RS100 without my knowledge they deducted RS400 for my account the past 2 days i am giving call to customer support they only say there server is down so they cant say why the money had been deducted i want my money back please look after this matter....
Complaint comments Read comments Complaint category Mobile Service Providers

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