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Aircel Customer Care

Aircel Business Solutions

2nd Floor, Building No. 10A
DLF Cyber City, DLF Phase II
Gurgaon
Gurgaon District
Haryana
India - 122002

Customer Care Phone Numbers and Contacts

Phone:+91 124 476 5000
 +91 40 6554 1234
 +91 97 1609 9999
 +91 88 9204 1111
Fax:+91 124 429 0524
 +91 11 2699 0095
 +91 22 4260 6070
 +91 20 4140 6699
No.8-2-681/3A & 8-2- 681/3,
Lakshmi Cyber Centre, Road No.12,
Banjara Hills, Hyderabad - 500 034

A44, Mohan Cooperative Industrial Area
Near Haldirams, Mathura Road,
New Delhi – 110 044

69/1, Golden Millennium 4th Floor,
Millers Road, Vasanth Nagar,
More...
 
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Aircel Complaints & Reviews

Aircel - unnecessary cutting my balance

User
 Yashashvi Pal Singh on Aug 30, 2014
my mobile no. is 9636013786 .tthey added caller tune service worthing rs 30 to my mobile unnecessarily i was not known about all this on the day when they activated .on next day when i got informed from my friends about caller tune, at the same time i contact company customer care to deactivate and return me my balance.they deactivated the service but my balance was not refund, and when i contacted for not refunding, they excused me saying that balance can be refund on the same day when your service was activated.now it cant be refund....
Complaint comments Read comments [1] Complaint category Mobile Service Providers

Aircel - 3g pack not activated

User
 Aprajita Gupta on Aug 30, 2014
I had got 1477/- internet pack done on 13aug; but the browsing speed is between 2g and 3g and when I try to see my data balance, it shows 0.0mb. I have called customer care 5-6 times after asking for solution. The reply I get is we cannot tell you the reason as there is some technical issue. P.S : I realised I have wasted my money and will not suggest anyone to opt for their services....
Complaint comments Read comments [1] Complaint category Mobile Service Providers

Aircel - Unwanted Messages & calls

User
 Rizwan Ahmed Khan on Aug 30, 2014
Hello Aircel team, I'm getting unwanted calls & your default message to cal back the person. So would you please have a check & block this number or else suggest me if it OK to give the police complaint again the number is +918892430075 So please have check & revert back to me with the solution Looking forward to hear from you Rizwan...
Complaint comments Read comments [1] Complaint category Sexual Abuse

Aircel - Aircel does not give 1GB internet

User
 sajin1412 on Aug 29, 2014
Sir, I am the one of the aircel customer. My aircel number is 9659235063. I have bought a mobile from snapdeal. The snapdeal.com gave me a 3G internet offer. That is 1 GB internet for next 3 months. I got 1st month 1gb internet offer only. But second month 1gb internet balance is not added to my account. my contact number is 8190005618, 9786668735...
Complaint comments Read comments [2] Complaint category Telecommunications

Aircel - Rate cutter pack activated but not getting benefits

User
 dhananjayt99 on Aug 29, 2014
Dear sir, I would like to bring it to your Notice that I am not getting benefits of Rate cutter pack of Rs. 33/-. And the unfortunate thing is that customer care(121) is not even responding to any calls. Please help me out. Thanking you. Amol Ghorpade 9768262120...
Complaint comments Read comments [1] Complaint category Telecommunications

Aircel - charges for value added services

User
 prakasja on Aug 28, 2014
Hi this is jai prakash ray, My mobile No. is 8013142793, i am getting charged for miss call alert services every one or two months and when i try to speak to customer services they say i have activated that. it happens when i have recharged my account and not using the money, if i use it its fine but if i do not they will definetally charge the amount. i have got two no.s with aircel and it happens with both of them but on the other no.(9804142847) they charge it as internet pack eventhough i have monthly package for internet. Thanks!...
Complaint comments Read comments [1] Complaint category Mobile Service Providers

Aircel - Mobile Number portability not completed

User
 Deenadayalan Sekar on Aug 28, 2014
I have requested for mobile number portability of my vodafone number 9677243172 on 20th August 2014 at Shop No-24, No:66, YES YES Arcade, Secretariat Colony, Ambattur, Chennai-600 053. on the same day at 7 pm i got a call from the aircel care ambattur from the person with whome i registered for portability stating that he missed the porting code and asked for it, so messaged him that. when i went for porting at the customer care it took nearly 20 min for just to register, and the person who did that was chatting with all the female co workers there. i was little frustrated when he started flirting...
Complaint comments Read comments [1] Complaint category Mobile Service Providers

Aircel - Aircel is cheating saying 3g speed but m not getting even 2g speed

User
 mirageonweb on Aug 27, 2014
Hi, I recharged with Rs 198(1GB 3g data plan) around 20 days back on aircel no. 9941068399 but i am not getting 3g speed, maximum i am getting only 10KB/S. I called customer care many time regarding this but they simply tell this is due to some n/w problem whereas i am getting full signal. No one bothers to rectify the problem and AIRCEL in chennai claiming they are the best 3g service provider in Tamilnadu. So i will not recommend any one to use Aircel. They are simply cheating the innocent customers with false claims.Go for other 3G services even though it slittle bit costly.At least you will...
Complaint comments Read comments [1] Complaint category Mobile Service Providers

Aircel Ltd. - balance deduction and data (net) balance deduction

User
 abhipareek on Aug 27, 2014
respected sir, my name is bhumika meharishi (pursuing company secretary) m using aircel sim card i have a problem in relation with my talktime balance and data balance deduction. i credited recharge of 30 and recharge is successful .But after some time my whole balance is deducted and data balance that is already in my phone also deducted and service replyed to me your balance is 0. I call customer care but they have not slve my problem and telling to about technical issues again and again . So i requested to you please redress my problem immediately and refund to me my balance and data balance...
Complaint comments Read comments [1] Complaint category Mobile Service Providers

Aircel - Cheating costumer (Lokanath Nayak)

User
 lokanath nayak on Aug 27, 2014
Dear sir, It is for your kind information that my self Lokanath Nayak, Plot no 90/156, Road No-9(A) Mahavir nagar, samantarapur, Bhubaneswar-751002, Odisha, My Phone No- is 9861051510, i am a costumer of aircel from last two month but still i am not receive a single bill from company side, i am also giving so any complain but the company has not taking any action against this complain where i have giving three payments. It is very surprising that when i am giving complain they are talking in a unperfectional way and they are haressing me provide wrong information. and also i change my plan on...
Complaint comments Read comments [1] Complaint category Telecommunications

Aircel - wrongly deduction of money

User
 dikshu on Aug 27, 2014
In my number 8898782592 wrongly deducted rs.40 for using internet while i have scheme of data pack and the in built benefit oF lifetime aircel to aircel free is also not given to us .. Please refund money As we have complaint thrice in customer care.....
Complaint comments Read comments [1] Complaint category Mobile Service Providers

Aircel - Regarding no activation of internet pack

User
 Hains Stalin on Aug 27, 2014
Sir/madam
I m using an aircel sim 9788585684.I recharged it with 195/- for activating one month unlimited 2g internet.But no any conformation regarding activation of internet.My phone balance only reducing.Aircel cutomer care is waste.No option for talking to executive. Please solve this problem.
Hains stalin...
Complaint comments Read comments [1] Complaint category Mobile Service Providers

Aircel - Unauthorized billing

User
 deepericson on Aug 27, 2014
i am using easy-postpaid No. 9697612255 . Initially there was no problem but suddenly after 2 years you have started billing on my address. As i have Rs. 149 plan (easy postpaid) which provides 6000 sec + 200 sms free (Local- National). But now as per bill u have charged for my calls ( STD) and SMS which i do not understand because every charge is deducted from the balance in my account. Every time when i crossed free limit of 6000 sec. it has been observed that my services are used to disconnected and i never got any benefit of credit limit i.e. Rs.50 . It is requested to please make me understand...
Complaint comments Read comments [1] Complaint category Universities

Aircel - ONCE again aircel cheated.me with false sms..

User
 vinodgsi on Aug 26, 2014
Hi aircel, My name is vinod and Phone# 9700445042. I am repeatedly getting the below sms from DT-655505. From 19th august 2014 to till date. ------------------DT-655505-----------SMS------------------------------------------- 60=70 + 30 days Free Tariff! Rs70 TT on rchrg of Rs60. Free Tariff on Aircel to Aircel Local at 1p/6sec (10p) & other local at 1p/2sec. Benefit credit in 48hrs ------------------------------------------------------------------------------------------ Seeing the above msg I have reached my account with RC 60 On 23/08/2014. But as mentioned in the above...
Complaint comments Read comments Complaint category Telecommunications

Aircel - Not received recharge amount done by internet banking

User
 igauravsharma0 on Aug 26, 2014
Sir
My mobile number is 8233853495. I recharge my number with 10 rupees from internet banking of sbbj. After recharge i received a message. In which a transaction ref no was giver which was igy6879055. The amount was deducted from my sbbj account but i didn't got recharge amount. No answer was given by customer care executive.
Please send my recharge amount to my number as soon as possible....
Complaint comments Read comments [1] Complaint category Telecommunications

Aircel - One of the Bad Customer Care Guys i Hadn't Seen in any other Operators

User
 snehithudu on Aug 26, 2014
My Name is Narsing.. am frm hyderabad. I had lost my Sim Cards in Last Month.. and i had called ur customer care guys to block my sim card.. They had tell me that to visit nearby aircel store and submit the ID proof Documents so that they can block ur sim. i had visited the Aircel store near Erragada (Hyderabad) and i had submitted the ID Proof Documents in the store... on July 14th 2014, around 12:40pm to 1:00pm... i had submitted my two sim cards no. 9700930462 & 9700930457. but ur aircel stupid and idiot guys had blocked only oe sim card that is 9700930462, and another sim card they didn't...
Complaint comments Read comments Complaint category Mobile Service Providers

Aircel - my account login failed

User
 Amit876 on Aug 25, 2014
My postpaid no- 7597679186 . I am unable to login my account page.I entered the correct details of relationship no and mobile no. Even i am not unable to login as a new user it shows invalid account no. I contact the customer care they refuse to solve this problem. My account page shows invalid account no after enter the correct details. Please solve this problem. Thanks....
Complaint comments Read comments [1] Complaint category Other

Aircel - Sim Card Locked

User
 anoop chandy on Aug 25, 2014
My number is 9659265381. The sim has been locked for the past 2 days. To get rid of these whom shall, should I meet. It asked the PUK code, something so I entered. As soon as I entered, It said that "Code in error". After switching off, while i on'ed it says that the sim card was rejected. What is the solution or procedures to get rid of It....
Complaint comments Read comments [2] Complaint category Mobile Handsets

Aircel - Aircel - Talktime deducted

User
 rrrreddy33 on Aug 25, 2014
Hi Sir, I have recharged with 251 to my number (9738344352), i did this recharge with online, after recharge my amount is deducted from my account but amount is not credited back to me.Data plan is not applied to my number and money is not credited back. I have called the customer care guy and he is not responded correctly. Reference num: 18AUG1015 Amount: Rs 251...
Complaint comments Read comments [4] Complaint category Telecommunications

Aircel - irritating and tensioned aircel plan advertisement of before everyday first outgoing call

User
 chockalingam_07 on Aug 25, 2014
Sir, My Aircel Number 9842713369 - Tamilnadu Circle. Please immediate stop the irritating and tensioned aircel plan advertisement of before everyday first outgoing call. Please Note : Aircel Customer care forum allow only 100 character. That is possible of Complaint Draft. Thanking You,...
Complaint comments Read comments Complaint category Mobile Service Providers

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