Aircel Customer Care

Aircel Customer Care

Aircel Business Solutions

2nd Floor, Building No. 10A
DLF Cyber City, DLF Phase II
Gurgaon
Gurgaon District
Haryana
India - 122002

Customer Care Phone Numbers and Contacts

Phone:+91 124 476 5000
+91 40 6554 1234
+91 97 1609 9999
+91 88 9204 1111
Fax:+91 124 429 0524
+91 11 2699 0095
+91 22 4260 6070
+91 20 4140 6699
No.8-2-681/3A & 8-2- 681/3,
Lakshmi Cyber Centre, Road No.12,
Banjara Hills, Hyderabad - 500 034

A44, Mohan Cooperative Industrial Area
Near Haldirams, Mathura Road,
New Delhi – 110 044

69/1, Golden Millennium 4th Floor,
Millers Road, Vasanth Nagar,

View More Information...
Satisfactory Rating
1%
Complaints
4528
Resolved
34
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.
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Aircel Complaints & Reviews

Aircel - Unnecessary deduction of balance

User
 Manas K on Aug 30, 2015
879689416 this is my number and there is unnecessary deduction of balance from my account since two days and now there is no balance in my phone. So please do the neat full as soon as possible and stop deducting unnecessary balance from the account....
Complaint comments Read comments Complaint category Telecommunications

Aircel - Aircel - Amount deducted without my knowledge

User
 ravindra singh gusain on Aug 30, 2015
Dear Sir/Mam, Aircel - Amount deducted without my knowledge I am aircel user my self Mr.Ravindra Singh my prepaid no 7503865943 yesterday my recharge my no full talktime 130rs date on 29/08/2015 Saturday evening time but today is chech my balance in my mobile it's showing 30Rs rupees only then I am calling customercate Mis.Arushi she is saying me you are call two time 3 minutes one time or 5 minutes one total 8 minutes but previous day Rakshabandan so call rate very costly 1.5paisa but I am sayings my balance how can detected . She is saying again and again call rate 1.5 paisa but my 100Rs how...
Complaint comments Read comments Complaint category Other

Aircel - Deduction of net balance

User
 Hassan91 on Aug 29, 2015
I did a recharge of Rs155 plan of 1GB 2G/3G, I barely used only only whatsapp and did browsing, on 25th of august i tried my whatsapp n fb but failed, so i checked the net balance by dialing *143*0# it showed 0.00(zero), i thought that it would be my fault fault so 26th august I did another recharge of Rs155 plan but this time aircel (fraud) company was faster than previous to deduct my balance.Again on 27th of august i checked the balance it showed 0.00(zero) . This time i called the customer support first a man picked the phone i narrated the whole story he then transferred to his senior then...
Complaint comments Read comments Complaint category Internet Services

Aircel - Not accepting my documents for SIM Swap

User
 Muddassir Ali Syed on Aug 29, 2015
Firstly, Aircel Store near me refused to swap my SIM. I lost my mobile with Aircel SIM 9762152086. When I submitted the police report along with the documents to the Aircel Store near me they denied the activation of my old number on new SIM ( SIM SWAP). The concerned person at the Aircel Store Aurangabad said that the name on the document matches but the address doesn't. We shifted from our old address to the new one and we had to submit the old address proof to the concerned authority. Now, we are living at the new address. So how can I provide the old address proof? Is that legal? This is really...
Complaint comments Read comments Complaint category Mobile Service Providers

Aircel - Unwanted Subscription

User
 manish8535 on Aug 29, 2015
R/sir, I am a subscriber of Aircel Network and My Aircel No. 8285927407. I want to complaints against your costumer care services. 2. today my balance has been deduct Rs. 30 and received a SMS about subscribing to Nyassa Astrology. I never do anything, I don’t not how to subscribe the service. Then I will try to contact with Costumer care several time but every time costumer care is busy or representative are busy, hence no any response received. 3. Kindly check the my above no. details and refund the my amount Rs. 30 in favour of my no please and check your costumer services. with...
Complaint comments Read comments Complaint category Mobile Service Providers

Aircel - Complaint against recharge of aircel .reg.

User
 bhagyal on Aug 28, 2015
I recharged my phone with 135 rupees on 21st August, 2015 and got 150 rupees mobile balance. But after some time all the balance was lost. Then I contacted to customer care but they said to wait for 4 hours as the server was down. When I tried to call them after 4 hours the call was not connecting as they had blocked my number. Then I called them from my another aircel number, they said the same 4 hour thing and blocked my number afterwards. I tried to contact them again on 23rd August, 2015 with my third Aircel number, they again said the same 4hour and server down thing and no complaint was filed....
Complaint comments Read comments Complaint category Telecommunications

Aircel - 121 rupees taken wrongly for browsing

User
 xlentvimal on Aug 28, 2015
I use 9659536880 number for more than 6 yrs bt contiuous problems with aircel network.121 rupees taken from my account on 20-08-15 and if I call executives they say due to continuous browsing it was taken. But last time too I used same 283 pack then how could they say for continuous browsing they charged? And when I recharged from aircel website they gave additionally 50mb data, with out my prior knowledge how can they add data aditionally in the name of offer.because of tat it caused vontinuous browsing problem. I need my amount back. I spoke with sumathi, nithya, vinoth particular higher officials...
Complaint comments Read comments Complaint category Mobile Service Providers

Aircel - Balance deduct

User
 vinek bharti on Aug 28, 2015
I have a sim of Aircel I made a recharge of 69 twice different dates but when my first rechage validity date expire it deduct all my money from my promo account. I register a complain I got reference I'd 20571723369 company executive said your money will transfer in your account but next day company send resolve msg but no amount refund till now. So pls help me if anyone can do....
Complaint comments Read comments Complaint category Telecommunications

Aircel - Sim not activated

User
 Bathala Hemadrikumar on Aug 28, 2015
Dear sir,
I am b hemadrikumar mondayonly i brought 2sims1+1offer ihave subbmitted id proof and photos butthey didnot activate my number my i have to activate sim my sim number is89918010215175351344&mobile number:8801224605, and2nd simnumber is89918010215175351351mobile number 8686591039. So please activate my sims. . ....
Complaint comments Read comments [1] Complaint category Mobile Service Providers

Aircel - Wrongly balane deducted I have complained two time but balance not refund

User
 Mathuresh meena on Aug 28, 2015
My mobile no is 8104317650 my name mathuresh meena I am employee of a SBI . wrongly balance deducted my number I have two time complaints aircel customer care no but every time response your balance refunded in 48 hour but not refund my balance and now not connect call customer care number plz help me...
Complaint comments Read comments [1] Complaint category Banks

Aircel - No proper Range & call drops,Wrong Billings ,Data Plan changed without Intimation

User
 deeepak mehta on Aug 27, 2015
I am an Aircel customer 98410 96222 for the last 16-17 years since erstwhile RPG, 1.I stay & work from Annanagar in chennai the connectivity is so bad that there are a lot of call drops, it shows fully connectivity & in a few seconds it changes to no connectivity & very little connectivity, had complained about this by mails & over phone for the last 4-5 months but till today no action has been taken to resolve the situation, the engineer had visited once and after checking he said it would be resolved in a couple of days but there has been no improvement till date . 2.I am in a plan of 1000...
Complaint comments Read comments [1] Complaint category Mobile Service Providers

Aircel - Amount deducted without my knowledge

User
 v.parthi2 on Aug 27, 2015
Hi my name is parthiban my mobile number is 9710445456 today my amount got deducted RS 29 me asked aircel customer executive they told that me used mobile internet. but i did't use internet via mobile.me having wifi. why aircel is doing like this me already got problem like this. this is 4th time i'm getting like this issue.. what ever else i need my money...
Complaint comments Read comments [1] Complaint category Mobile Service Providers

Aircel - Automatic balance deduction

User
 parna on Aug 27, 2015
Automatically balance was deducted & when I called for customer care help they told some base less stories that didn't happned at all & when I was checking my phn call list by holding the line they abruptly hang down the phone.After that I tried a lot to call again but my line to customer care was intentionally blocked on some excuse of congestion...
Complaint comments Read comments [1] Complaint category Mobile Service Providers

Aircel - Amount refund nahi kiya

User
 ask789 on Aug 27, 2015
Myself Ashok kumar mera aircel no. 7503753534 14 aug ko maine apna no 130/- se recharge karwaya kuchh der bad mujhe ek sms aya free 2 deal par day send msg maine msg kiya koi confirmation naya thodi der bad maine fir kya same koi confirmation nahi aya mere sath esa 4 bar hua . sham ko achanak hi inhone mere 120 rs kat liye mujhe samajh me nahi aya ek hi service ke liye yeh log 4 bar paise kyo kat sakte hai to maine costomercare me bat ki to inka server down hai esa kaha inke oprater ne.kaha kal bat karna darashal inki chall thi mujhe talne ki kyoki yeh kahte hai koi bhi service 24 hour me free band...
Complaint comments Read comments [2] Complaint category Telecommunications

Aircel - Network

User
 bittu.gupta712 on Aug 27, 2015
Extremly bad network for internet users. few months ago also i complained regarding this matter but till now no solution came out. i m sorry to say that from next time i will not use any internet packs of Aircel. Currently i m using 3 months internet pack-Rs 545 but due its bad network all the money wasted and my efficient time also wasted. seriously it was a total wastage of money and time. I regret the time when i bought this sim only for internet. And also i will suggest my all friends not to use internet pack of aircel. this is wat all i had to say. my no.which i was using for internet...
Complaint comments Read comments [2] Complaint category Internet Services

Aircel - Please block my sim card

User
 akshay1001 on Aug 27, 2015
In dated of 20.07.2015 i have lost my sim card(no-9658585549).Those person who find the sim card is don't agree to return my sim card.But doing phone calls to my relatives with according my number contacts in bad behaviour .So please block my sim card and pleasing me. My sim card no-9658585549 my name-manoranjan sahoo...
Complaint comments Read comments [2] Complaint category Unsolicited Phone Calls

Aircel - Balance deduction

User
 Amiya ketan Rout on Aug 26, 2015
In last two days my balance reduce near about as 35 & 58.yesterday i kept the attention of customer care but no result.being say deduction for your vas service.but i confirm i have no vas service.so i request u add my balance as much as possible....
Complaint comments Read comments [1] Complaint category Mobile Service Providers

Aircel - Recharges made online unsuccessful

User
 kansiddiv on Aug 26, 2015
I have been trying to recharge my mobile 9841126917, but repeatedly all my recharges have proved to be unsuccessful. on 24/8/15 i tried Rs199/ - and Rs 193/- and today Rs.109/- and Rs.27/-. While the amounts have been debited to the card account the status is 'failed' on all the four occasions. I request you to take up the matter urgently as I am left with nil balance and I am unable to contact anyone from my office. my mobile: 9841126917 e-mail: divakar.kannan@yahoo.co.in...
Complaint comments Read comments [2] Complaint category Credit Cards

Aircel - Sasti lakin ghatia aur chor Company Aircel (ghanta customer services)

User
 Ankit2015 on Aug 26, 2015
Hi Gyes, Mera naam nitish hai or galti se maine Aircel ka no. 7053363005 liya tha, kya batau boss itni ghatiya company hai ki bs company ko sirf apne profit se matlab hai baki Customer jaye bhad me. shayad yahi is company ka vesion hai. Inke customer care main call kro to sirf time waist hota hai resoluation nahi milta. baki kya bolu aircel ke sabhi customers jante honge ki real main aircel kya hai, fir bhi upcoming customers ko bata du ki airel ek sasti call rates dene wali company hai, baki sab bekar hai, na to network accha hai home network main bhi roaming show karta hai or jab roaming show...
Complaint comments Read comments [2] Complaint category Telecommunications

Aircel - Unnecessary bills

User
 Jatinkansal on Aug 25, 2015
This complaint is regarding to my aircel poatpaid mobile number 9782360777 . the company unnecessarily activate the vas subscription and charges 353 rs extra in july month and deactivate my outgoing and then incoming.i talked to aircel authorities but they never take a favour of me and said u subscribed this.and at last they compromise to 150 Rs adjustment and then they cant do even 150.Now they sent me a bill of august also with 401 rs extra charged with also 140 rs vas subscription charges total bill become 1238 from 917 ....
Complaint comments Read comments [6] Complaint category Unauthorized charges

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