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Aircel Customer Care

Aircel Business Solutions

2nd Floor, Building No. 10A
DLF Cyber City, DLF Phase II
Gurgaon
Gurgaon District
Haryana
India - 122002

Customer Care Phone Numbers and Contacts

Phone:+91 124 476 5000
 +91 40 6554 1234
 +91 97 1609 9999
 +91 88 9204 1111
Fax:+91 124 429 0524
 +91 11 2699 0095
 +91 22 4260 6070
 +91 20 4140 6699
No.8-2-681/3A & 8-2- 681/3,
Lakshmi Cyber Centre, Road No.12,
Banjara Hills, Hyderabad - 500 034

A44, Mohan Cooperative Industrial Area
Near Haldirams, Mathura Road,
New Delhi – 110 044

69/1, Golden Millennium 4th Floor,
Millers Road, Vasanth Nagar,
More...
 
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Aircel Complaints & Reviews

Aircel - unnecessary deduction of main balance

User
 Arul Prakash Muthu on Oct 25, 2014
sir, my no is 9688952045 and yesterday while using 2g net i had received an sms stating i had been subscribed for some video talkies. i had send an sms to stop it to 155223 and had received a message stating it had received a request for deactivation of video talkies.But soon 30 rupees was deducted from main balance. my phone is not more than a feature phone 4 years older and is not capable of playing any video. it will be helpful of amount deducted is recharged as i had not used anyvalue added service....
Complaint comments Read comments Complaint category Mobile Service Providers

Aircel - Balance deducted without my consent

User
 Yogesh Ojha on Oct 24, 2014
When i use internet in aircel that doesnt mean aircel should keep on deducting my balance without any reasons. and at the final saying this service has been started. Dear aircel, did i tell you to start any service? or did i subscribed any service. last week also same thing happened and this week also the same we dont have that time to complain about u aircel so return my my money back. 83 Rs from last week and now 25 rs this is the message i got from you Thank you for subscribing to Dazzling queens . You have been charged Rs 25.0 for 5 days and your service will be auto renewed with...
Complaint comments Read comments [1] Complaint category Internet Services

Aircel - fun tv deactivation

User
 vadivel janani on Oct 24, 2014
I am having a aircel number above 5 years. I have already activated DND service. 22nd october 2014 woihout my knowledge the company activated fun tv. Since I never like this bluddy things and the aircel pupil have taken money from my account. Immediately deactivate fun tv subscription and return the money to my account. My cell number is 9965674755. The money which is aircel taken is Rs.45....
Complaint comments Read comments [1] Complaint category Mobile Service Providers

Aircel - balance detectIon

User
 ahmedabdulbari on Oct 24, 2014
Dear sir i am abdul and im using aircel mobile network with no:8801234899from this no they have dectated balance of rupees 50 from my account and i got a msg this Thank you for choosing Video Talkies 50 at Rs.50.0. You have been charged Rs.50.0 for 15 days. To unsubscribe SMS STOP to 155223. when i call they customer care they saying that this service is actived from my side so no return of balance and this not first time i have got dected my balance many time plz help me sir...
Complaint comments Read comments [1] Complaint category Telecommunications

Aircel - Wrong balance deduction in my account

User
 aki66839 on Oct 24, 2014
नमस्कार

मै एयर सेल का उत्तर प्रदेश पूर्व सर्किल का ग्राहक हू . मेरा नंबर है .8896759889
.
आज 24.10.14 को 1.05 PM पे मेरे नंबर से 60 रु काट लिए गये . और मुझको एक मेसेज प्राप्त हुआ .जो ये है .

THANKS FOR SUBSCRIBING TO AIRCEL LIMITLESS MUSIC AT RS 60.0 FOR 30 DAYS VALIDITY.

जब की मैंने इस तरह...
Complaint comments Read comments [1] Complaint category Mobile Service Providers

Aircel - DEBIT MY ACCOUNT WITH OUT ANY REASON

User
 babum86 on Oct 23, 2014
Hi, This is babu from chennai i have prepaid line with airce(9094891268)l yesterday(22.10.14) i have done 150rs reacherge today(23.10.14) with out any reason my balance was gone with out any reason i call 198 complint no but any time line was very busy what can i do please advice. Thanks babu.m 9094891268...
Complaint comments Read comments [1] Complaint category Telecommunications

Aircel - internet connectivity issues

User
 tapati_subha on Oct 22, 2014
Ref no given by the gprs team is : -17142299671 Since last one month I have been facing serious problem with my aircel 3g. Multiple times I called the customer care to raise a complaint against this, but till now it's not resolved. Specifically during the evening 6-7 hours the Internet speed of my both the connections goes down horribly and I am no able to do any of my official work. No webpage opens properly. And network disconnects so many times. I have not got any satisfactory response from the GPRS team, though they had assured of quick resolution. It has been almost a month now, and it...
Complaint comments Read comments [1] Complaint category Internet Services

Aircel - MERGING OF TWO NUMBERS

User
 shalin kumar on Oct 22, 2014
Sir, i am the user of AIRCEL number +91-8802824634 from a year. But from 2-3 days i was receiving all the incoming calls of the number +91-8802824635.i called the Aircel customer care many times but they were not responding to my problem. sir please help me i got irritated by saying wrong number many times. Sometimes the timing of these calls are very odd( midnight). PLEASE HELP me ASAP...
Complaint comments Read comments [1] Complaint category Mobile Service Providers

Aircel - balance deduction in many times.

User
 kashutosh on Oct 22, 2014
dear sir, we are facing continuously balance deduction problem in aircel prepaid account. we complaint many times in customer service but no any response provide that side pls request you promptly action my request and sort out problem . mob no-7053533893...
Complaint comments Read comments [2] Complaint category Telecommunications

Aircel - AIRCEL Complaint of MCA Pack

User
 abhishek2369 on Oct 20, 2014
Dear Sir, This is with reference of complaint of my AIRCEL Mobile No. +918802087584, east Delhi. I am facing a problem of MCA Pack that MCA Pack activate from last 6 month but its not working after checking so many times. I had complaint 3 times on 198 but he told me that no one called me in last 6 month whenever my mobile switched off or not reachable, this is funny because i tried so many times after switching my mobile and try my number from another mobile but i didn't get EVEN ONE miss call alert. I am paying Rs. 30 per month and there is no benefit for me, and i am facing problem. Request...
Complaint comments Read comments [2] Complaint category Mobile Service Providers

Aircel Telecom - outgoing call not activated after complaining 5-10 times

User
 heart200 on Oct 19, 2014
I'M MURALI KRISHNAN FROM VASCO DA GAMA GOA. MY AIRCEL MOBILE NO. IS 8796609160. I HAD BARRED MY OUTGOING CALLS ON SATURDAY DUE TO LOSS OF MY MOBILE. I REISSUED MY SIM OF SAME NUMBER.I CALLED UP CUSTOMER CARE ATLEAST 5--10 TIME S N THEY ENSURED OUTGOING WILL BE STARTED BY 4 HOURS ON FRIDAY BY EVENING. LATER ON SATURDAY I MADE CALL AND THEY TOOK UP MY COMPLAINT REF:1-17155566911 AND ENSURED OUTGOING BY 4 HOURS LATER AFTER 4 HOURS THEY TOLD BY 24 HOURS THEY ENSUREDF THE UNBARRING. AFTER THAT TODAY ON SUNDAY I RECOMPLAINED AND THEY RE REGISTERED THE COMPLAINT REF NO:1-17167759134.AND THEY ENSURED...
Complaint comments Read comments Complaint category Telecommunications

Aircel - to get back the amount and deactivate the below mention service

User
 ranjit sutradhar on Oct 19, 2014
My mob no is 8553313757. Today i receive a msg like that " thank you for subscribing to full songs download pack. You have been charge rs 5.0 for 1 days and your service will be auto renewed with the same charges". I do not know with out doing anything how it will activated. Now i want get back the amount and immediate deactivate the above mentioned services. So do the need ful... Thanking you Regards Ranjit Mob: 8553313757...
Complaint comments Read comments Complaint category Mobile Service Providers

Aircel - wrong activation of internet pack of Rs17.

User
 vankit on Oct 19, 2014
Yesterday, I recieve a call on near about 2:40pm by aircel, when I attend the call in which I found they will describe me the internet plan.I hold the call near about 10sec. After than I, dissconnect the call.after 3:30hours I got a message in which I see the internet plan of Rs 17 activated.which was not subscripted by me.SOo that, I want to refund my balance immediately....
Complaint comments Read comments Complaint category Internet Services

Aircel - Deduction of Rs 300+ when I recharged for 2g and however used 3g

User
 sr5060il.13 on Oct 19, 2014
One night I activated a small pack for 2g, wanted to do facebook. I just gave a status update and slept because I was very tired. In the morning I had to call my friend for some purpose, but said you have insufficient balance, but I recharged a week ago and my dad also did thinking that I had no balance. I called Customer Care and they said that It has been cut because I used 3g instead of 2g. I want to know; if I recharged for 2g then how can I use 3g, and whatever if I was on 3g mode why I haven't been converted into 2g. Just because of their screwing shityy policies my money got screwed for just...
Complaint comments Read comments Complaint category Mobile Service Providers

Aircel - worst experience with aircel

User
 mrityunjay1061 on Oct 19, 2014
dear sir, this is to inform you that i am a new customer of Aircel no 9097204041 and disappointed with the services given by aircel . but due to one incident i am feeling sorry for being a part of it. I will narate the incident i bought a new sim for my new mobile 9097204041. I recharge my number with 67 rupee 3g pack(500 mb ) data . then I want to activate this number with 3g your customer care told my to mgs START 3G to 121 I send a msg I get a msg that u r already activated 3g on ur this number but I still not able to use 3g its still connected 2g then I again call customer care they told me...
Complaint comments Read comments [1] Complaint category Mobile Service Providers

Aircel - unexpectedly deducting of main balance

User
 nsjadaun on Oct 18, 2014
Respected sir My self Nagendra singh my aircel no. is 9807441630. Last day my balance is rupees approx 20 or 25 but today is rupees 08. I had informed this situation to customare service agent of aircel but he said that i had downloaded a content but i didn't do so. Kindly do the hopeful and needful on this matter. THANK YOU....
Complaint comments Read comments Complaint category Mobile Service Providers

Aircel - Deduction of amount from my account....

User
 Satin Mishra on Oct 18, 2014
Myself Arun Kumar Mishra form Shahabad Hardoi my aircel number is 7785038490.Sir never activated any aircel news, cricket or any other services but my balance is continuously deducted from account.I contacted customer-care and deactivated it still process of deducting balance is going on.So what should I do.Now I am tired doing so. So this is my humble request please tell me appropriate solution otherwise I am going to change SIM as I want to get.rid of this problem.None is bothering about my complain that I registered on your customercare number also check my details how many times I contacted at...
Complaint comments Read comments [1] Complaint category Mobile Service Providers

Aircel - Balance unexpectedly deducted periodically.

User
 dibyenduraja on Oct 18, 2014
Sir I, Dibyendu Chatterjee, using Aircel Service by the number 9804888850 for a number of years. But they are deducting my balance without any notification. The balance was deducted on 13th October 2014 after 11 PM, when my phone is switched off. I called customer care but the customer executive and her senior (Aparna/ Alpana Jaiswal) was not taking my complaint. Then I email to kolkata care about it and a reply mail is there about taking action within two working days. This is the story of 15th October 2014 12:22 PM, but still now no reply message was there. Now yesterday again a balance of Rs...
Complaint comments Read comments Complaint category Telecommunications

Aircel - Aircel Cheated me

User
 nikhiltk7 on Oct 17, 2014
Aircel deducted 600+rs from my balance for using internet but still I have 90 MB in my account. They deducted my balance to 0.02 without any notification even after every sessions. I had contacted with the customer care immediately but they disconnected my call in between chatting. Also Very poor customer care service....
Complaint comments Read comments [1] Complaint category Telecommunications

Aircel - unnecessarily detecting amount from main balance

User
 hcse on Oct 17, 2014
This is the worst service, really very bad to say. 1. Whenever I call customer care always get an announcement " we are experiencing an heavy traffic ---- More than 100 times I would have called. 2. Need to know why my balance has become to 0. 3. Call me immediately num- 9551381765...
Complaint comments Read comments [1] Complaint category Mobile Service Providers

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