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Aircel Customer Care

Aircel Business Solutions

2nd Floor, Building No. 10A
DLF Cyber City, DLF Phase II
Gurgaon
Gurgaon District
Haryana
India - 122002

Customer Care Phone Numbers and Contacts

Phone:+91 124 476 5000
 +91 40 6554 1234
 +91 97 1609 9999
 +91 88 9204 1111
Fax:+91 124 429 0524
 +91 11 2699 0095
 +91 22 4260 6070
 +91 20 4140 6699
No.8-2-681/3A & 8-2- 681/3,
Lakshmi Cyber Centre, Road No.12,
Banjara Hills, Hyderabad - 500 034

A44, Mohan Cooperative Industrial Area
Near Haldirams, Mathura Road,
New Delhi – 110 044

69/1, Golden Millennium 4th Floor,
Millers Road, Vasanth Nagar,
More...
 
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Aircel Complaints & Reviews

Aircel - internet recharge activation problem and balance deduction

User
 awadh1989 on Mar 31, 2015
Dear sir, Yesterday evening I recharged my phone with 29 rupees internet pack but the pack was not activated and 11.72 rupees main account balance was deducted as internet charges. I called 198 but the customer care executive refused to lodge complaint for the balance. Even I had not talked with him rudely (youcan check the recordings), he probably had blocked my calls to customer care as I have been trying since last night continuously but still they are busy.The internet pack is not yet activated.Kindly help....
Complaint comments Read comments Complaint category Telecommunications

Aircel - random balance deductions by aircel

User
 pratik.p14p on Mar 31, 2015
I have aircel gsm sim of mumbai circle my number is 8286102561 . i have already registered a complaint for my balance deduction for random services which i never requested on 29/03/2015. however today again RS10 got deducted from my balance . i have not make a single call not used internet also not sent any sms still my balance deducted by RS10. in last 3 days total of RS15 deducted from my balance for random services which aircel peopel activating on my number. earlier also i have registered similer complaint after which they refunded my debited balance and told me that all vas services have been...
Complaint comments Read comments [1] Complaint category Telecommunications

Aircel - About unreasonable balance deduction

User
 RAVI P. SHUKLA on Mar 30, 2015
Recently from number of times when I recharge with 30 rupees recharge coupon then after few times 8-10 rupees suddenly deducted. When I contact your customer care they are unable to give a reasonable answer for my this problem & they gave me another number & told me contact on it for deactivating VAS from my number, when I called on it, then it says that I have not subscribed for any of VAS...
Complaint comments Read comments [1] Complaint category Mobile Service Providers

Aircel - main balance not given

User
 Megha Manoharan on Mar 29, 2015
Hello, today I recharged my aircel number with 147 rupees on getting a message from the company telling that it is a special offer for me and then on recharging i see that i was not given money as main balance and rather it went as PF. Which is very disappointing. I am also facing issues like high call rates compared to other network companies. Hence i am highly disappointed and want a immediate solution to my problem. I not given i will take further steps to get my money refunded....
Complaint comments Read comments [1] Complaint category Mobile Service Providers

Aircel - Vas activation without any cuatomer request

User
 pratik2rock on Mar 29, 2015
I have aircel gsm sim of mumbai circle my number is 8286102561 .in past 15 days i have registered 2complaints of vas activation without my request after which they refunded my debited balance. they also informed me that all vas services have been disabled on my number however today again RS5 got randomly debited from my account with vas service which i never requested for. this is happening again and again every alternate day aircel activates vas services on my number without my request and cuts my balance .i want amount debited randomly from my account back and kindly stop all vas services permanently....
Complaint comments Read comments [1] Complaint category Telecommunications

Aircel - 3g service issue

User
 chanchal008 on Mar 29, 2015
hello, I have done recharge of 189 for 3g service on my mobile number 7791992983. even u got a message of that but still I am not able to use this service . so please do something and resolve my issue. its been already 2-3 week having the issue ......
Complaint comments Read comments [2] Complaint category Internet Services

Aircel - Refund of balance amount when switch over from Prepaid to Post paid

User
 P gopalakrishnan on Mar 28, 2015
When my mobile no. has been made to postpaid two months back, I was informed that the amount in prepaid will automatically be credited and only correct amount will be recovered from me. But it seems that there is no amount deducted from the prepaid so far. I may be informed whether I would get reduced from the amount in credit in prepaid or not so that I can pay the amount thanks....
Complaint comments Read comments [1] Complaint category Mobile Service Providers

Aircel - Regarding wrong information of recharge

User
 Hnc1985 on Mar 27, 2015
Dear Sir/Mam, I recharged my number 8952883893 with 24 rs 2G Internet recharge.The mentioned validity is 30 days but it will end on 23days only due to which i lost my data and yesterday again i recharged with the same 24 plan again i got only 23 days validity.Please resolve this issue on ASAP basis. Thanks & Regards Himanshu Choudhary Mobile Number-8952883893...
Complaint comments Read comments [2] Complaint category Mobile Service Providers

Aircel - cheated me on online quickr ad

User
 gowthamnicklesh on Mar 27, 2015
number :08285061943 name : unknown he told me deposit 35000 in order to deliver me a mobile phone .. i deposited the money but now he is not responding my calls and its switched off all the time .. please help ..that is a lot of money .. i have been saving from 1 year.....
Complaint comments Read comments Complaint category Computers & Accessories

Aircel - automatically pack r subscribe & balance deduct

User
 parashar4amit@gmail.com on Mar 27, 2015
My Bihar Aircel no-9852862245.last three days auto many pack are subscribed.but when I m connect the care then long time holding & phone r disconnect.not connect again.so please resolve my problem and refund my money.care have not manner how to talk customer....
Complaint comments Read comments [2] Complaint category Telecommunications

Aircel - i have lost my sim card . but i want same no 8012975059

User
 p.subramani on Mar 27, 2015
dear sir / madam i have lost my aircel sim 8012975059. but i want same no . acutly use that sim id proof was mising . but i am givie that related sim call details . and lost my recharge also . i have submit my new id proof . but i want same no . i have complaint near by customer service centre erode . but i have not satisfied our response plz any alternate way . send me detail my mail p.subi2508@gmail.com . another contact no 9865722191...
Complaint comments Read comments [2] Complaint category Telecommunications

Aircel - Roaming charged heavily even after roaming pack

User
 Fuse Bulb on Mar 26, 2015
Dear team, I am highly demotivated after talking one of your executive in delhi office named NISHA.My phone no is 7530839121, as i was going out of the state i bought roaming pack + voice call recharge in which some data was also free(around 200 mb) But in spite of this i was charged heavily for calls as well as data.i was shocked for 3-4 mb data 40 rs deducted.total voice + data i was extra charged Rs 100 .Worst thing when i called customer care one of the executive NISHA talked very rudely u can check with your system. Please take my concern and resolve it asap. Thanks and Regards///...
Complaint comments Read comments [2] Complaint category Telecommunications

Aircel - Extra Internet data not given

User
 nirbhay01 on Mar 26, 2015
Hello I am Nirbhay singh and I am a User of Aircel UPEAST . I am regular user of Aircel Pocket internet service and I recharge with pI47 frequently.I am getting message from Aircel that i will get 1gb data + Free 1gb data in my next recharge on PI47 and since then I have did recharge of PI 47 two times but havent received extra 1gb data for both the time....
Complaint comments Read comments [1] Complaint category Internet Services

Aircel - No Refund

User
 chiragkp007 on Mar 25, 2015
Missed call alert service started after repeated call from Number 01400070177. No conformation message for activation was sent. After disconnecting the call immediately i received message, "Thanks for subscribing to Missed Call Alert at Rs.30 for 30 days validity.You will be renewed after 30 days.To unsubscribe SMS Stop to 155223." After telephonic talk with customer care executive he said that complaint is taken and deducted Balance will be credited soon, but No amount was received. I tried to contact again but my number 8097233989 was blocked from making call to customer care or complaint department....
Complaint comments Read comments [3] Complaint category Telecommunications

Aircel - customer care is not responding good

User
 srikanth 111 on Mar 25, 2015
I am r.rakesh mobile no is (8801421472) yesterday I call to customer care executive (198 tool free no) about the data is not connecting they told me that I am booking complaint ( I booked complaint) I told them to send me complaint number the kept in hold for 10 minute's to book complaint (noc) is there is need to keep in hold . I did a call again I asked them why u kept my call in hold last time who lift my phone give there id I will book complaint on them he told I will transfer to my manager and kept on hold Actualy in aircel they are not training good for costumer care executives I fried...
Complaint comments Read comments [3] Complaint category Telecommunications

Aircel - Customer Grievance‎

User
 Ankita Mishra123 on Mar 25, 2015
it’s really shame to say that it’s been past three months by balance is deducting automatically, whenever I am complaining all customer care executive are saying I have activated some or other services. But I never have done activated anything but this month is seriously a high time for me.i have done the recharge on 22march 2015 of rs220 and my balance was 240 and 80 rs was deducted by aircel on 24.03.2015 when I spoke to customer care they said its deducted due to some cricbuzz services activated as I have not activated anything and later on 25.03.2015 again my another 160rs was...
Complaint comments Read comments [1] Complaint category Mobile Service Providers

Aircel - Regarding Balance & Validity

User
 LoeshPakal on Mar 25, 2015
On 23rd March 2015 I bought a sim having number 8686629145..In that packet its written that Pkd on: Mar 2015 valid till May 2015..I submitted my document to the shopkeeper..He told me after 1-2 days your sim will be active..Yesterday night I called to 59059 and verified my details..Then they he told me your sim will be activated after 2 hours..Today morning I tried to check my balance but it showed me your USSD is not active, Kindly contact to our customer care..I called 5-6 times but all the time it says busy..After some time i am able to check my balance..Its showing "Your prepaid account balance...
Complaint comments Read comments [1] Complaint category Mobile Service Providers

Aircel - RC34 is not working

User
 santosh.n21691@gmail.com on Mar 25, 2015
My mobile number is +91 86860 64652. I have recharged rc34 twice since the first recharge not worked 1p/2sec even got recharged. When I try to find the *128#, it is showing that this rc34 is valid till 15th Mar'2015 as I activated this 2 days back. But it is not working and charging around 2p/1sec as normal call charge. So please rectify this problem asap....
Complaint comments Read comments [2] Complaint category Mobile Handsets

Aircel - Customer Care executive and related yo my call charges.

User
 Riyaz Inamdar on Mar 25, 2015
My name is Riyaz. 2 days back i called on customer are number for help regarding Call charges on my number. The executive told me it will be resolve Within 24hrs Same commitment i got 4 Days back also. After the call ended With previous executive i am unable to get connected to customer care throDid u have call tab option on whatsapp its free calling to other contacts on whatsapp from my number 8898748787. I know what that executive did from his end. My data charges are still charging the same and i got a message that my query is been resolve want to know what is this giving fake promisses to the...
Complaint comments Read comments [4] Complaint category Other

Aircel - Deduction of balance from main account

User
 Shahul Basha on Mar 24, 2015
I am shahul hameed basha having Aircel number +91-7401037856 report a complaint regarding wrong deduction of balance Rs64 at 24-03-2015. The aircel customer care executive said that the problem will be solved within 24 hrs. After 24 hrs problem has not solved.I want my money back otherwise i will change my Aircel network to another network...
Complaint comments Read comments [3] Complaint category Mobile Service Providers

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