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Aircel Customer Care

Aircel Business Solutions

2nd Floor, Building No. 10A
DLF Cyber City, DLF Phase II
Gurgaon
Gurgaon District
Haryana
India - 122002

Customer Care Phone Numbers and Contacts

Phone:+91 124 476 5000
 +91 40 6554 1234
 +91 97 1609 9999
 +91 88 9204 1111
Fax:+91 124 429 0524
 +91 11 2699 0095
 +91 22 4260 6070
 +91 20 4140 6699
No.8-2-681/3A & 8-2- 681/3,
Lakshmi Cyber Centre, Road No.12,
Banjara Hills, Hyderabad - 500 034

A44, Mohan Cooperative Industrial Area
Near Haldirams, Mathura Road,
New Delhi – 110 044

69/1, Golden Millennium 4th Floor,
Millers Road, Vasanth Nagar,
More...
 
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Aircel Complaints & Reviews

Aircel - balance become 0

User
 sreejayalakshmi on Dec 20, 2014
I RECHARGE MY AIRCEL NO 95786 65897 ON 19/12/2014 - 7 PM / ONLINE RECHARGE RS.453 / AT 9 PM MY BALANCE BECOME 0 / AT 11 PM - 19.12.2014 - COMPLAINT TO 121 / PERSON ATTENTED SAY WAIT FOR 4 HOURS / ON 20.12.2014 - NO RESULT / AGAIN CONTACTED 121 / COMPLAINT LODGED / GOT MESSAGE AT 8.47 AM REFERENCE NO 1-17777009303 / TILL NOW NO REPLY FROM YOUR SIDE / KINDLY CLARIFY...
Complaint comments Read comments Complaint category Universities

Aircel - non continous flow or interupted supply of network and internet data service

User
 sarath94 on Dec 20, 2014
i could not get continous flow of internet service, any time, i how ever complained couple of times, i want it to be rectified immediately, i always use internet using mobile so i need to rectified, i also request you to provide separate tower in oft region, so that i wil be useful for oft residents in trichy thank you,...
Complaint comments Read comments [1] Complaint category Mobile Service Providers

Aircel - customer care executive behaviour unprofessional and rude

User
 lokesh_pateidar on Dec 19, 2014
Hi, my name is sarvesh patidar and my aircel No. is 9829478404. I had word with your executive on customer care and his behavior was un professional and very rude. His name was martyunjai, he hang up phone twice without listening anything. I was querying abt deduction of amount. Being customer i felt very bad, i hope some action should be taken. Thanks...
Complaint comments Read comments [1] Complaint category Other

Aircel - INTERNET PROBLEM,NOT WORKING SINCE WEEK

User
 bijlani on Dec 19, 2014
I RECHARGED MY NO. FOR 1 GB DATA CARD INTERNET PLAN LAST WEEK, WHEREIN I WAS ABLE TO SURF FOR 3-4 DAYS, BUT FROM LAST 6-7 DAYS I AM NOT ABLE TO USE INTERNET AS ITS NOT CONNECTING AND I HAVE ALSO INSTALLED ALL THE GPRS SETTING BEING SEND BY CUSTOMER CARE DEPTT.. KINDLY LOOK INTO THE MATTER . DETAILS NAME;SUSHREE BISWAL PH NO.9716231217...
Complaint comments Read comments [2] Complaint category Broadband

Aircel - Wrongly Charged for VAS/MMS service

User
 Sachinn006 on Dec 19, 2014
I am Sachin N. my Mobile number is 8898010666 postpaid connection & using aircel service since last 1 year this is second time that aircel wrongly charged me for unused services i.e VAS / MMS for the month of November 2014. I have already Contacted Customer service centre as well as Aircell galary in Vashi both are helpless as well as useless, they made false commitment & not given me single solution on it. & they told me it takes 7 days to resolve the issue. I never used MMS/VAS services on my mobile services in my whole life span, How can aircel charged me for that, even last time...
Complaint comments Read comments [1] Complaint category Mobile Service Providers

Aircel - Complaint not resolved

User
 Selvakumar7692 on Dec 18, 2014
Hi Team, I did recharge for rs.45 but it was not applied in my account so i did request for refund amount. the request ID is 1-17748172485 anyone didn't send any response but today i got a message your complaint is resolved but i didn't get refund amount. kindly review and do the needful....
Complaint comments Read comments [1] Complaint category Products & Services

Aircel - Cut money

User
 Deepakbkppp on Dec 18, 2014
My number 9782057776 and I am going to port from aircel as soon as possible because whenever I use Internet they cut my balance last time 50rs when I call customer care they tell me that i click on link which is chargeable or bullshit regions...
Complaint comments Read comments [1] Complaint category Mobile Service Providers

Aircel - Unable to Call/Poor Signal

User
 Khuala Nunthuk on Dec 18, 2014
I am Unable to make Calls or Receive Call once I reached Electronic City, Bangalore. And Once I left the Area the Signal work just fine as in Making Calls, Receive Calls and Internet. Moreover unable to Browse from my Phone. It has been happening since December. Are the Services not available in this area or the area does not cover your operation??? Hope till problem will be sort out as soon as possible since none of the Other Services Network has problem....
Complaint comments Read comments [2] Complaint category Telecommunications

Aircel - reduce balance

User
 Pravakar Mangalam on Dec 18, 2014
Today when I use Internet from my mobile (Mobile no - 7687030214), after disconnect it i saw a flash message that my balance was reduce of amount of Rs. 15 . I call customer care to conform that why my balance way reduce, after calling them they give a me a fake reason that I download a video file for that i have to pay a charge of Rs. 15. But now this a question when i use whatsapp from my mobile how can i download any chargeable video from this ? This is my hopeful request to you please look into this matter and return my reduce amount...
Complaint comments Read comments [2] Complaint category Mobile Service Providers

Aircel - VAS Activation

User
 Soumilya on Dec 18, 2014
Hello, Today, on this following number 9804328391, A VAS was activated without my consent . for the service 5 rupees was deducted . This has happened twice before, on the days Dec 2 and Dec 5, Total amount of 8 rupees was deducted . I want full refund as I have not used any of the services the balance was deducted for, I want full refund . I would hope for a swift resolution of the issue . Thank You...
Complaint comments Read comments [2] Complaint category Mobile Service Providers

Aircel - DISTURBING CALLS FROM AN AIRCEL CONNECTION NO. 9804168996

User
 amitava paul on Dec 18, 2014
DEAR SIR / MADAM, I AM GETTING DISTURBING CALLS FROM AN AIRCEL CONNECTION NO. 9804168996 ( UNKNOWN NAME AND ADDRESS) REGULARLY IN MY MOBILE PHONE NO. 8013272272 USING ABUSIVE LANGUAGES BY A MALE PERSON SINCE LAST THREE MONTHS. THIS IS SERIOUSLY DISTURBING MY DAILY LIFE. THERE IS NO SCHEDULE TIME TO CALL IN MY MOBILE. MAINLY HE IS DISTURBING AT MID-NIGHT / LATE-NIGHT AND NOON. PLEASE GIVE ME RELIEF FROM THIS DISTURBANCE. I WILL BE GRATEFUL TO YOU. THANKING YOU, RINA PAUL 8013272272 Amitava.Paul@nic.co.in...
Complaint comments Read comments [1] Complaint category Mobile Service Providers

Aircel - not provide any good response

User
 Anshulgl on Dec 17, 2014
Dear Sir. I have activate a 49 rs call rate cutter palne on my number 8386039132 on 03\12\2014 but my amount is deducted but plane is not activate I have complain many times in customer care but not any good reference received I really disappointed your customer care your customer service is very bad and if u don't activate my plane my number so I take a legally action . so plz check and activate plan in my number and kindly refund my extra balance so kindly do process fast ... If you don't provide any satisfaction so that tale a legally action...
Complaint comments Read comments [1] Complaint category Mobile Service Providers

Aircel - cancel consumer calls

User
 abdul hafeez ak on Dec 17, 2014
sir my name is abdul hafeez and my number is 9738698821 .sir please cancel call from comsumer care.and three days before rs30 have been deducted from my balance from matrimony service though i have not subscribed for this..please do the needful. thanks...
Complaint comments Read comments [1] Complaint category Other

Aircel - Port out request rejected without any reason

User
 rajeshkumarsir on Dec 17, 2014
I am using aircel prepaid no 9708789456 since may 2014 and due to network problem i want to port out to other operator, but aircel rejects port out request each time without informing me and also aircel website dones not have feedback option when area is selected bihar or jharkhand. the first service request to port out was - 1-17157839062 which is closed on 18-Oct-2014 and the current service request no is - 1-17695992666...
Complaint comments Read comments [2] Complaint category Mobile Service Providers

Aircel - POOR RESPONSE AT THE OOTY OFFICE

User
 Anjali Rajagopal on Dec 16, 2014
I wish to bring to your kind attention that I was a Mobile Services BPL ----> Hutch ------> Vodafone for the past 12 years. Never in my life I had my number [9787772992] barred. I and 2 others in my family members went for a portal change couple of months back and changed from Vodafone to Aircel. Initially while availing the connection the In charge at the Ooty Office, YAGHU and another lady staff gave so many fake promises regarding the 3 post paid connections. Little did we know that they were lying. Once we got the connections YAGHU never responded to our calls or mails. To make things...
Complaint comments Read comments [3] Complaint category Mobile Service Providers

Aircel - Main Account Balance Deduction

User
 Sutikshan Tewari on Dec 16, 2014
My Aircel prepaid no. Is 7532836474. I have recharged my no with 1GB data pack. But when ever I am using the net, balance from my main account gets deducted. I have spoken to customer care representative 3 times. I was told some VAS Service has been activated and for the same I have to call or msg on 155223. I did the same. And I was prompted that My no. Is not subscribed for any such service. Now I am helpless. As still my account is being charged when ever I use net. Kindly do the needful. Thanks, Sutikshan....
Complaint comments Read comments [1] Complaint category Internet Services

Aircel - UNERCELY OVER CHARGING

User
 KUMARGEORGE on Dec 16, 2014
Dear Sir / Madam, Name: M.KUMAR My No: 7299058546 Service Provider: AIRCEL Refer to the above my details, I am applied & got AIRCEL number for mobile Internet, 1st Month no issue, 2nd month they charged un necessarily they charged VAS etc, I am complaint to customer service & they local agent many time there is no response, many time i send mail to customer service that also no response, now their local agent calling us, they waived other charges ask me to pay the rental after two month without using why I should pay, please help us to solve the issue with paying any charges to...
Complaint comments Read comments [1] Complaint category Telecommunications

Aircel - daily deduction of amount

User
 parvathiraghuraman on Dec 13, 2014
My Aircel No. is 8686886795 . The above number on my own i have not opted any of your value added services but you are deducting daily some amount . In future i will not use aircel and i will not suggest any of my friend such type a attitude company...
Complaint comments Read comments [2] Complaint category Mobile Service Providers

Aircel - Unknown Call disturbance My Mob No.7059479326

User
 PiyaliSaha on Dec 13, 2014
Dear Sir, This is to intimation you that I received Un-known call from Unknown persons. So, I want the complete call history details of my Aircel prepaid no. 7059479326 Please mail tha call details for the past three months to my Email ID soumikpiyali.chowdhury@gmail.com Thanking you, Yours faithfully, Sagarika Saha...
Complaint comments Read comments [1] Complaint category Mobile Service Providers

Aircel - Main balance cut automatically.

User
 I. Chak on Dec 12, 2014
Sir, My aircel number is- 9851565622. My account was credited with 10 Rs. Yesterday as it had become 0. After recharging, I activated the internet service of Rs. 4 from the main balance. Today, my account was credited with top up of 200 Rs. Inspite of the remaining data balance my main balance is now 111 Rs. ( I recharged Rs. 2 Internet pack few minutes ago). Why should it be like that? Previously also ai lost 150-200 Rs. This way. If it continues I'll have to inform Buyer's care department immediately and stop using aircel as soon as possible. Kindly see to this matter and give me my money...
Complaint comments Read comments [5] Complaint category Movie Rentals

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