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Aircel Customer Care

Aircel Business Solutions

2nd Floor, Building No. 10A
DLF Cyber City, DLF Phase II
Gurgaon
Gurgaon District
Haryana
India - 122002

Customer Care Phone Numbers and Contacts

Phone:+91 124 476 5000
 +91 40 6554 1234
 +91 97 1609 9999
 +91 88 9204 1111
Fax:+91 124 429 0524
 +91 11 2699 0095
 +91 22 4260 6070
 +91 20 4140 6699
No.8-2-681/3A & 8-2- 681/3,
Lakshmi Cyber Centre, Road No.12,
Banjara Hills, Hyderabad - 500 034

A44, Mohan Cooperative Industrial Area
Near Haldirams, Mathura Road,
New Delhi – 110 044

69/1, Golden Millennium 4th Floor,
Millers Road, Vasanth Nagar,
More...
 
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Aircel Complaints & Reviews

Aircel - Balance cannot refund

User
 harshikrish on Sep 20, 2014
Hi My Aircel number. 1)Complaint On 04.09.2014 I have main balance suddenly amount deduced Rs.50 i'm not subscribed to anything. Later i call your customer service they said amount will be refund within 48 hours. Not yet amount was refunded. Please Refund my amount as soon as possible. Complaint number:1-16778843685, 1-16829267616 2) Second Complaint: I recharged my aircel number for Rs.453 on 23rd Sep 2014. And I have main balance of Rs. 355 suddenly full amount deduced. i'm not subscribed to your VAS services. Later I contacted your 198 customer call they said you...
Complaint comments Read comments [1] Complaint category Unauthorized charges

Aircel - Deduction of main balance without any reason

User
 Tariq.Ah on Sep 20, 2014
I purchased a sim card of aircel company whose number was 9697938959 on 18thof Sept 2014. It got activated on 20th of September. After the activation of the Sim I recharged it with an amount of Rs.50 and also activated an Internet pack. Then when I accessed the Internet my main balance was deducted now when I called the customer service they told me that the pack you activated was 2g pack and 3 g is active on your number but i didnt activated 3G on my number.So kindly look into the matter and also the customer service is very rude to customers they always lie and when we complaint about it they...
Complaint comments Read comments Complaint category Mobile Service Providers

Aircel - 216.3 Rs Deducted from

User
 Nimesh Mewada on Sep 19, 2014
Hi, I have 3 connection on my name and 8898422306 this number using by my father. We got 3 months free internet subscription from buying products from snapdeal and after 3 months period over on 12-Sep but they not intimate us and my father used internet on 13 & 14 Sep- 14 around 20 to 25 MB which i know through data usage software but on 14-Sep they deducted whole balance of Rs 87.10 deducted and make ZERO. Same way on 14-Sep he recharged with 150 Rs and on 15-sep they mistakenly used internet of around Approx Max 40 Mb and in night around 9.30 got massage and deducted 129.20 Rs from main balance....
Complaint comments Read comments Complaint category Mobile Service Providers

Aircel - My previous complaint still not resolved.

User
 SouravMkh on Sep 19, 2014
I got an message from Aircel saying my complaint will be resolved by 18-September-2014, but till date no action has been taken. The reference number of the previous complaint is 1-16833871703. Link to my previous complaint: http://www.consumercomplaints.in/aircel-recharged-for-talktime-rs-1000-and-got-data-plan-rs-997-c940034...
Complaint comments Read comments Complaint category Mobile Service Providers

Aircel - Always wrong balance deduction

User
 SK MD RIAJUDDIN on Sep 18, 2014
Dear sir, last 30 days i am faceing big big big problem.my aircel number-9614833913, name-ujjwal nandi. I am useing a chaina black and white mobile.but last 30 days always cut my balance rs.5.when i call customers care they told me, i am download a content from hungama.com.but on god sir i am not any thing download.how to download sir because i am useing a non gprs eneble handset???sir this is a big problem always cut my balance. also cut my balance rs.5 at 8:01 pm date 17/09/14. dear aircel plz do something other wise deactiveted my sim.i can't rechargeing my aircel number because always cut...
Complaint comments Read comments [1] Complaint category Mobile Service Providers

Aircel - Mobile Network Issue

User
 Ravi Kumar Nemiwal on Sep 18, 2014
Dear Sir/Madam, My name is Ravi Kumar Nemiwal. I have port my number reliance to aircel before 6 month ago. From that day i'm facing problem regarding network. I have missed many important calls. I working in jaipur and i think there should not be issue regarding in jaipur city. I have complaint to customer care many time but my issue not resolved. Kindly requested to you please resolve my problem regarding network. My number is +919509079690. Regards !! Ravi Kumar Nemiwal...
Complaint comments Read comments [1] Complaint category Mobile Service Providers

Aircel - excess charging

User
 sureshpadma on Sep 17, 2014
Hi I have not asked the for any of the value added services from my mobile. But an unpredictable sum of money is being deducted without any solid reason, once.twice or even thrice a week, from my mobile. so i request you to take necessary steps regarding my COMPLAINT and refund the money deducted from my mobile unnecessarily. THANKING YOU....
Complaint comments Read comments [1] Complaint category Unauthorized charges

Aircel - my call history details

User
 satish kolanpaka on Sep 16, 2014
respected sir/madam, iwant my call history due to marrage of my elder sister .. plz send me call history from june 2013 to december2013 ... plz, my sim ws lost in december 2013 i lost all cantacts.. plz send details to ksatishkumar1994@gmail.com...
Complaint comments Read comments [1] Complaint category Wedding services

Aircel - Unnessary calls and fake messages send

User
 Ravi Kumar Sachan on Sep 16, 2014
My name: Ravi My request in trace this no: 7786953641 This mobile number was calling into bad words and bad sms. Please sir take necassay action against him this no Address blow sent my email id: ravisachanj27@gmail, com Please my request sir....
Complaint comments Read comments [1] Complaint category Unsolicited Phone Calls

Aircel - auto deduction from my mobile rs 180 rupees without any reason

User
 prashantpp23 on Sep 16, 2014
i am very upset with the services of aircel.. they have deducted 180 rupees automatically from my mobile account.. so i want it back otherwise i have to complain it in other ways also... my mobile number is--7537892740.(orissa circle) if my money does not come to my account i will complain it in other ways and also withdraw my mobile number and also reject all aircel number from my account......
Complaint comments Read comments [1] Complaint category Other

Aircel - automatic deduction of 98rs for the acruvation of PI98 and other deductions without any reason

User
 charuabhi on Sep 16, 2014
aircel gives the worst service i have used ever. i m abhishek from lucknow.they used to deduct 10 rs from my account and on call they were saying uhav clicked on the link u hav recieved bt actually i have deleted that linkwithout accesing it.on the same day (16th sep) they deducted 98 rs to activate pocket internetof rs 98 without my request.1gb 3g pack was already actuvated, what i will do with 98 deduction.my num- 8574375626...
Complaint comments Read comments [1] Complaint category Telecommunications

Aircel - Getting harassment call from 7299606443

User
 abbireddi on Sep 16, 2014
Yesterday my sister got harassment calls from 07299606443. After she threaten that she is going to compliant to Local DSP. Now stopped getting calls. When I traced it is aircel network, location is chennai.My sister lives in Andhra Pradesh. Can you please take action on this guy....
Complaint comments Read comments [1] Complaint category Unsolicited Phone Calls

Aircel - Deduction of Rs 216.3

User
 Nimesh Mewada on Sep 16, 2014
Hi, I have 3 connection on my name and 8898422306 this number using by my father. We got 3 months free internet subscription from buying products from snapdeal and after 3 months period over on 12-Sep but they not intimate us and my father used internet on 13 & 14 Sep- 14 around 20 to 25 MB which i know through data usage software but on 14-Sep they deducted whole balance of Rs 87.10 deducted and make ZERO. Same way on 14-Sep he recharged with 150 Rs and on 15-sep they mistakenly used Internet of around Approx Max 40 Mb and in night around 9.30 got massage and deducted 129.20 Rs from main balance....
Complaint comments Read comments [1] Complaint category Mobile Service Providers

Aircel - Recharged for talktime Rs. 1000 and got data plan Rs. 997

User
 SouravMkh on Sep 16, 2014
I recharged my Aircel number +91-8013691408 for Rs.1000 (Main account talktime) on September 16, 2014 at 6.12 am. Got an automated message from Aircel saying recharge was successful for Rs.997 (3G Data pack) Immediately called up the customer care services, but their automated system replied that customer is only available from 8am to 10pm. Called the executives several times after 8am, then was finally transferred to senior executive Jayshree Maiti, who repeated the same thing, the system is showing a recharge of Rs. 997. Rs. 997 is a data pack. I recharged a talk time pack (Rs.1000) which...
Complaint comments Read comments [2] Complaint category Mobile Service Providers

Aircel - very very bad signals.no tower

User
 nirmalaram on Sep 15, 2014
i m nirmala.i min chindadripet chennai.here aircel signal is very worst.from morning, i tried to call customer service but here no signal.how they r charging bill.very...bad service.if u do not clear this complaint i stick bit notice allin chindadripet about ur poor service.this is not joke .really i will do....
Complaint comments Read comments [1] Complaint category Airlines

Aircel - returned aircel sim in mar-2014 but still bills are getting generated and calls to pay

User
 Santy28 on Sep 15, 2014
Hi, Mobile number was: 9738145050. Sim returned date or account closure date: 22-mar-2014 17:46 sim returned branch: Koramangala, Bangalore Received by: Sujith Kumar/ CASUJKUM Receipt No: EPS20754530 Remarks: 1-15061402169 Eventhough i returned the sim and closed the account in the month of march-14, monthly bills are getting auto generated and aircel have gave calls to my mapped airtel number. Accepted the calls and gave clearcut information to whoever have called me. Even though it is not stopped yet. Take required action, Stop generating the bills, stop disturbing through calls. thank...
Complaint comments Read comments [1] Complaint category Mobile Service Providers

Aircel - Network Connectivity

User
 sunilkumarbal1981 on Sep 15, 2014
Hi, My name is Sunil Kumar Bal and I have been a customer of Aircel since a long time and it was working fine. Unfortunately from around 1-2 months the network services for the Service provider has become pathetic as the signal bars on the phone seems very fine but when someone calls the number or an outbound call is made, it gives a message, could not reach the number/ Number unreachable and some time if connects, gives crackling noise on the calls. I have 3 numbers on which I am facing issues and it is a shame on a national service provider to have services something like this. The numbers...
Complaint comments Read comments [1] Complaint category Mobile Service Providers

Aircel - Not allowing to porting into other network

User
 selvaraju M on Sep 15, 2014
I am requesting Aircel regarding porting process since last 10 days. But there is no response from Aircel. Name:Selvaraju Aircel No:7299123434 Porting requested on: 6.9.14 (While trying to contact with customer care, it tells the number entered is not a Aircel number. It is asking to enter correct Aircel number.)...
Complaint comments Read comments [1] Complaint category Mobile Service Providers

Aircel - Did a recharge of 103 rupees. Amount deducted, but recharge not received

User
 Ishmeet Kalsi on Sep 15, 2014
This is the second time i am facing this pathetic service frm aircel. These guys deduct the amount if you do from online recharge but there is no refund .Last time i did a recharge on 30th august of 279 that is also not solved and on 13th again i did a recharge :

13 Sep 2014AHDF3483864434-AIRCELMOBILEBILLDESK913140521 13 Sep 2014103.00

Details are above but no recharge done. There costumer service is very pathetic. I called they said they will connect to manager but again they hang and again i tried i was not able to connect.


A total of 382.00...
Complaint comments Read comments [1] Complaint category Landline & Home Phone Provider

Aircel - False recharge on internet and not providing my balance or not reversing it.

User
 shahakshay64@gmail.com on Sep 14, 2014
I have done a recharge online of Rs 135 and it is showing that at Rs 135 you will get Rs 150 talktime and 150mb of 2g data balance .After recharging it i have got only rs 140 talktime and not got 2g data balance and even talktime is also less.i have called in customer care and they told that plan is changed even now the aircel website has not changed the recharge information on website.And customer care excutive Mr. Ajay is not taking my complain as the fault is there from aircel site and that person even loding my complain.I either want my total money refund or either convert it into lifetime normal...
Complaint comments Read comments [1] Complaint category Mobile Service Providers

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