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Aircel Customer Care

Aircel Business Solutions

2nd Floor, Building No. 10A
DLF Cyber City, DLF Phase II
Gurgaon
Gurgaon District
Haryana
India - 122002

Customer Care Phone Numbers and Contacts

Phone:+91 124 476 5000
 +91 40 6554 1234
 +91 97 1609 9999
 +91 88 9204 1111
Fax:+91 124 429 0524
 +91 11 2699 0095
 +91 22 4260 6070
 +91 20 4140 6699
No.8-2-681/3A & 8-2- 681/3,
Lakshmi Cyber Centre, Road No.12,
Banjara Hills, Hyderabad - 500 034

A44, Mohan Cooperative Industrial Area
Near Haldirams, Mathura Road,
New Delhi – 110 044

69/1, Golden Millennium 4th Floor,
Millers Road, Vasanth Nagar,
More...
 
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Aircel Complaints & Reviews

Aircel - Bill Payment Refund

User
 Roxana Ismail on May 24, 2015
We transferred mobil bill payment for te month of Mar'15 - Rs.2600 (dated 18.04.2015) and bill payment for the month of Apr'15 - Rs.3000 (dated 24.05.2015 )for mobil no 9310926605 from HDFC account through online it was suppose to go Airtel its has done wrongly to Aircel. Kindly refund the amount to HDFC bank account details are as given below Accound Holder name : ISMAIL KHAN Account No:12021930006749 Bank : HDFC BANK Branch : DLF GALERIA Rs.2600 dated 18.04.2015 - Ref No : 000120593606 Rs.3000 dated 24.05.2015 - Ref No : 000122119693 Contact No 9310926605 Kindly do the needful Regards Ismail...
Complaint comments Read comments Complaint category Mobile Service Providers

Aircel - extra and unnecessary balance deduction

User
 alock on May 24, 2015
I have tarrif in my mobile number(9614099355) for local and study. for study offnet it is 1.2p/2s. i had made a call for 16 mnt and they deducted 10.34 rs from my mobile balance. so please rectify this...and return my money which is extra deducted. and i used to check by ussd *123# and just dialing that they deduct 3 rs not selecting any option.. what is this Aircel..?? r u don't want that ur customers willl nt be with u... and look forward for other....
Complaint comments Read comments Complaint category Mobile Service Providers

Aircel - Aircel again deducted my balance....

User
 yvt on May 24, 2015
Dear Subscriber, you have been charged Rs. 15.0 for 3 days subscription of Pocket Store. You have got free credits in your account to download full songs, wallpaper, videos etc. of your choice. To Start logon to http://store.pocketinternet.in I received this message on my Aircel number 8796752375. and my balance got deducted. Always when I activate net pack these frauds automatically subscribes their vas & deducts the balance. Last time also my 50 rs got deducted after getting such a message. I wanted my balance to get refunded as soon as possible... Please help me to get my deducted balance...
Complaint comments Read comments Complaint category Mobile Service Providers

Aircel - post paid bill very high

User
 R V Sharma on May 24, 2015
i m ramvir sharma my mobile no 8743857004 i want to say my bill very high .i can not pay due to my bill extra charge net charge very high .i m call to costumer care but no positive respond .if you are not give any solution .i will not pay bill .very network for me, i will be new number purchase .pl immediate action...
Complaint comments Read comments Complaint category Mobile Handsets

Aircel - they wrongly activate pack and renewal daily 2 rs

User
 v.parthi2 on May 24, 2015
hi, my name is parthiban my mobile number is 9710445456, they have wrongly activate chennai local nite pack and std pack. you taking daiy 2rs for that pack i call to customer care they told u can devactive via 155223..if i call to this number it telling u did't activate any pack..now i'm trying to call customer care.. it is automatically cut my call.. if u need money means beg from us. dont pick from us.. deactivate that pack and refund money me send mail to aircel social mail but no response parthiban 9710445456...
Complaint comments Read comments Complaint category Telecommunications

Aircel - Aircel New Prepaid connection failed and lost 130 rs

User
 pratik25 on May 24, 2015
Dear Sir/Madam. I tried to get new Aircel Connection with mobile number 8796077092 10 days ago. It is still not activated yet. Retailer refused to do anything. So I specially went to yervda office in Pune. But security guard did not allow me to meet madam in the office. I requested, but he called madam and gave my number and reply was that it was rejected. Then I asked reason. She replied that your ref no. verification failed. This is to note that I gave my friend ref. no and he has received call from aircel on 18/05/2015 between 3-7 PM. and my verification is done. Still my card is not activated...
Complaint comments Read comments Complaint category Mobile Service Providers

Aircel - Out Going & In Coming Calls not Connected

User
 Navi Smart on May 24, 2015
My no. Is +919095707371.. I am used this prepaid sim in Malaysia (3Months)... My Sim balance is above 180RS... But l call to any Tamilnadu no., ... Call has not connected I see call ended only..same time My Tamilnadu Frds calling to My Aircel No., they hear this sim is not in used in computer voice...pls solve my problem... I need I will call to Tamilnadu no.s & and Receiving calls......
Complaint comments Read comments Complaint category Mobile Service Providers

Aircel - Cant contact customer care

User
 Robertlopes on May 23, 2015
I am using 4sim cards of aircel .but very soon I will b changing the operator bcoz of poor customer service, I am call customer care numbers since one month but I couldnot get them, as always recorded massege is heard our agents are busy try later .this is the stupidity, when I m in maharshtra it is showing roaming and my money is deducted.I have recharge for aircel to aircel free for 60days.only after 6days they are charging my calls made to aircel....
Complaint comments Read comments Complaint category Mobile Handsets

Aircel - refund amount for unsuccessful recharge

User
 pank1978 on May 23, 2015
I am pre paid Aircel customer. My mobile no is 8564889303. I had recharged mobile data card for the Rs.397 at 1:30 PM on 23/05/2015 through aircel mobile app.. But recharged failed. My transaction number is UER15052313242100044.My bank account was deducted Rs.397. The same has not been refunded till now. Please do the needful at the earliest for refund the said amount....
Complaint comments Read comments Complaint category Mobile Service Providers

Aircel - Receiving a lot of DT TOP UP msg from aircel

User
 Aashish bagrecha on May 23, 2015
Hi my number is 9700000122 and I am receiving a lot of dt TOP UP msg from aircel company .I have been using this number for more than two yrs. After complaining with regard to DT TOP UP the company executive told me that the msg are highly impossible to stop the msgs. They offered me to close the number and in exchange they offered me some other number when I refused to choose the number they simply told me that they will discontinue the number without my permission.I have been receiving this msgs from last one year that to around 800-900 per day. with regards, Nitesh jain...
Complaint comments Read comments [1] Complaint category Mobile Service Providers

Aircel - auto balance deduction

User
 Divya prakash jitkar on May 23, 2015
महाशय, मेरा नाम दिव्य प्रकाश, मोबाइल नम्बर - 9852092246 है और मैं बिहार का निवासी हूँ। सर दो दिनों से मेरे मोबाइल का बैलेंस खुद ब खुद 15 रुपया 30रुपया और 35 रुपया कट रहा है। मैंने कल इसकी शिकायत की तो आज मुझे कल बैलेंस मिल गया परंतु पुनः आज काट लिया...
Complaint comments Read comments [1] Complaint category Mobile Service Providers

Aircel - deduction of unnecessary balance from my prepaid account resulting to mental harassment

User
 suman santra on May 23, 2015
Sir, I am using an aircel pre paid connection and it is a constant problem that my account balance is being deducted from my account unnecessarily. Each time it is deducted I have to call 198 and speak to a customer care representative who gives lame excuses for my balance deduction. From last 4 days rs 5 is being deducted from my account each alternative days and when I tried to call a customer representative by dialing 198 and automated answering machine replied that the centre is facing heavy traffic. But when I tried reaching customer representative from another aircel mobile it went through...
Complaint comments Read comments [1] Complaint category Mobile Service Providers

Aircel - deduction of money for caller tune although not requested

User
 banwarilalagarwal on May 22, 2015
I am aircel prepaid user who has been tried with ur worst and bad services every time is deducing money without any reason.. Now I have got a message of subscribing dialer tune although I didn't request and if u don't refund my Rs35 which was deduced for caller tune .. I will throw this sim in dustbin and break the sim .. If u don't return my money within 2hours I will throw the sim in dustbin and stop the callertune... You are the bloody fools who think customers as idiot but we are not... You have deduced 2times I was silent but not this time... You must return my Rs35 within 2hours or...
Complaint comments Read comments [2] Complaint category Clothing, Shoes & Accessories

Aircel - postpaid cheating

User
 Harish Chandrasekar on May 22, 2015
my name harish, im chennai. i m using aircel postpaid . i m chrome browser . automaticelly added vas service in aircel side. very very very very cheating network. guys please don't use aircel network. poor poor customer service. i finished after 90 days i chande vodafone or another network....
Complaint comments Read comments Complaint category Mobile Service Providers

Aircel - reduction of balance and not applicable given offers

User
 jilani basha on May 22, 2015
Dear sir, i am continuing airtel net network from last 5 years same no.my friend was suggested aircel net work also nice so i bought aircelsim no is 8686173972 and offers for that sim is 3 motns aircel to aircel free calls unlimited, 30 pisa per call, 100 MB Daily but no use these offer applied only 1 month and amount also deducted when i was recharged i informed to customer care sorry sir next time cant do like that said by care off but no use they are cut it my balance amount regularly once again i informed to care 198 and told same dialogue and said you can inform any one we do like this only kindly...
Complaint comments Read comments [2] Complaint category Telecommunications

Aircel - wrong deduction by auto active VAS

User
 Raju Mandal on May 22, 2015
I am Raju Mandal. Mobile number 9804333110. My account balance deduction was 20.05.2015 7:41 pm Rs. 30. Auto active music connect. After then I am trying to contact 198 complain help-line. But this line block for my number. Why creat this type problem for customer. I want my money back and unblock my number for calling 198. Today when I contact 198 help line, Aircel c.care executive says web activation money not refundable. Why my money not refund by Aircel, when foult by Aircel. I just want my money back. And next time not worng deduct my balance. Thank you. Raju Mandal 9804333110 alt. no....
Complaint comments Read comments [1] Complaint category Unauthorized charges

Aircel - AIRCEL PREPAID 3G DATA CARD CHARGED BUT NOT ACTIVATED

User
 Jeevan Patra on May 22, 2015
I have paid Rs.227 for recharging of Aircel 3G Data card to Mobile No. 7809013586 yesterday i.e. on 21.05.2015. Till the time balance is not shown and not activated. I have already contacted the agency NAAZ Electronics, Shop No.01/48, Priyadarshini Market, CRP Square, Bhubaneswar (Contact No.0674 2564786). As they said in reply that the Aircel Customer Care has been contacted, but no result has been received. Kindly look into the matter and suggest for further course of action by me....
Complaint comments Read comments [3] Complaint category Mobile Service Providers

Aircel - stealing of balance

User
 rajesh 007 on May 22, 2015
reduction of balance from my mobile is just getting me enough to compromise, , , why your company can not tell me that they have not much money to run a company, why they stealing my balance???saying me that i used internet, downloading games, where my hand set is also is a non net accesable, , , , , so much problems from your customer services, , , they are trying to show me that i am obeyed by them, listen, , i am not using such a free service, , , though you are stealing from me, please confess that you are not able to run your profit without stealing, , , , , , , please dont say that you are...
Complaint comments Read comments [2] Complaint category Telecommunications

Aircel - Recharge status is pending

User
 vandana.B on May 21, 2015
i really very upset with the online recharge service. this is not the first time, it happened to me many a times. and you don even credit back the money if the recharge is unsuccessful. on 21st May 2015 i have recharged for Rs.148 for 3G data packs and the status says pending. Kindly process my transaction and do the needful at the earliest....
Complaint comments Read comments [1] Complaint category Telecommunications

Aircel - Porting request

User
 Saravanan111 on May 21, 2015
I need same mobile number and want to move to Airtel network. I have filled the form and gave it to Airtel guys. Order number in airtel 363841483 . when I call the customer care they are saying that they did not receive any such request. It is pending for more than 10 days....
Complaint comments Read comments [1] Complaint category Other

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