Indian Railways Complaints & Reviews

From: Ottur, Sooraj
Sent: Thursday, October 30, 2008 9:28 PM
To: '[protected]@swr.railnet.gov.in'
Cc: '[protected]@swr.railnet.gov.in'
Subject: RE: Auto Reply From SouthWesternRailway


Flat no G20, Meenakshi Residency, Arekere, Bannerghatta Road,

Dear Respected Sir,

I had booked a ticket to Ernakulum and the PNR no is[protected] and it was Tatkal WL 74/75/76. While on boarding day it is suppose to announce the chart with in 3 hrs prior to the departure time, but could not get till the time of departure. While keep try it was given message that chart yet to announce. this checking was continue till 10.00 PM. in between while checking ( 9.30 PM) the status i got message that my ticket got confirmed announced the coach no and seat no, unfortunately i could not get recognise the coach no and seat no, so again I tried, but the message was the chart was yet to prepare. I also came to know that 2 times the chart was prepared and change. Finally while departure time around 10.13PM or so understand that my ticket was waiting listed and could not able to travel. it was harassing mode as i lost my confirmed ticket, lost money (up and down taxi), lost opportunity to travel in other way as it came to know after 30 of the actual departure time, my plan could not able to meet on time, etc.. it was a big loss because of railways negligence. I request you to please look into the matter and get compensated and punish who are responsible.

PNR no is[protected]

Bangalore to Ernakulum

Tatkal WL 74/75/76.

First chart – just 15 min… message was that, got confirmed.

Second chart - after 30 of the actual departure time (10.15 pm) went to WL again.

Looking forward to hear from your end at the earliest.

Regards,

Sooraj Ottur

To;
The station house officer
GRP,
gudur,
nellore district
andra pradesh


SUB; LOSS MY VIP TRAVALING SUITCASE(BLUE) WITH EXSERVICEMAN DISCHARGE BOOK ORIGINAL, PAN GARD ORIGINAL, DRIVIVING LICENCE ORGINAL(LMV), SBI PASSBOOK SAVEING&RD, NTTF AT TATA TECNICAL EDUCATION ID AND VALUIVE Rs 9000 APPROX.
SIR,
I am an exserviceman, prsentily working in NTTF At RNTC EDUTECH INDIA PRIVATE LTD at JAMSHEDPUR.i have been travaling by train name ALAPHY DHAN BAD EXPRESS, TRAN NO 3352, pnr no[protected], in cotch no ST5 48(su).i am bording in chennai central rly stn on[protected] at 22.00 hrs durining my journey chennai between near AT ODUR (Near GUDUR)loss my vip travalling suitcase(BLUE).iNTO my

SUITCASE kept my documents and proparty value is Rs 9000(Ninen thousands ) approx. before lost my suitcase that i checked ST5 compartment and ensure both door is shut myself and slept .when TTE come that time aweke up . i serched my suitcash had loss. as soon as i complaint TTE i checked all compartment than igive written compliant, i want FIR copy but no body redy to take my compliant that is railway authority totaly irresponsible.at vijaywada stn i met stn masster he is all not take any ressponsible, than i met one police officer he is not take my complaint but he is gaid sent your complaint by post.i want FIR copy this is help for will be makeing new documents helful for me
i hope please take necessory action thorugh this complaint as earlly as possible
thangking you
your faithfully
date[protected]
place; TATA NAGAR PALANI KUMAR

MY PRSENT ADDRASS
P.PALANI KUMAR
NTTF AT TATA TECHNICL EDUCATION CENTE
AGRIGO
GOULMURI POT,
JAMSHEDPUR.
PHONE NO;[protected]
MOBIL; [protected]
E MAILID; [protected]@yahoo.com
The following document&proparity has been loss.
1.EXSERVICEMAN DISCHARGE BOOK ORIGINAL-01
2.PAN CARD ORGINAL -01
3.DRIVING LICENCE(LMV) ORIGINAL-01
4.SBI SAVING PASS BOOK&RD-01Each
5.NTTF RNTC ID ORIGINAL-01
6.SUNDARAM BNP PARIPABASMUTIVAL FUND PORT FOLLIO-02(AMOUNT RS 60000)
7.PERSONNAL MEDICAL DOCUMENT FILE-01
8.PERSONNALNTTF DOCUMENTS
9.DICTIONORY-01
10SAKTHI ENGLISH SPEAKING BOOK-01
11.PANT BLOCK-01
12PANT CRAY-01
13.TRACK SUIT-01
14.SHIRT FULL HANDS -02
15.SHIRT HALF HANDS-02
16.T.SHIRT-023
17CALCULATOR-01
18 OTHER SOME ITEMS

The slow train to Churchgate whose scheduled time at Santacruz is 18:21 hrs. is always late by 15 minutes leading to lot of inconvenience especially for boarding a connecting train

To,
The Senior DCM/Howrah
Eastern Railway
Howrah



Respected Sir,

I, Smt.Uma Chakraborty, W/O Debasis Chakraborty residing at Rescourse para (opp.Govt.Quarters: A/17)P.O.&P.S.Jalpaiguri Dt.Jalpaiguri.Ph.no.[protected] would like to state that I am a physically handicapped person and I have a proper certificate regarding this.I with my family have been in Chinsura to my in-laws place. In the time of return my husband went to Chinsura Rly.Stn. to buy tickets for us on 12.11.08 at 7.05 p.m.where he produced my Handicapped Certificate to the booking counter for concession{(Appendex1/36)Rule101, serialno25}, they refused to issue tickets on concession and claimed that the Certificate was a fake one.Then my husband went to ChandanNagar Station on 13.11.08 at 11.05 a.m. to buy tickets.This time they too claimed that the Certificate was false and refused to issue tickets.Moreover they seized my Handicapped certificate and provided a receipt.My husband was harassed and assaulted mentally.I can not understand how it can happen.I have been issued tickets on concession a number of times before this.


I therefore, request you from humaterian ground to take drastic action against the concern person responsible for such kind of activities as my husband is mentally shocked and we too. So your immediate action in this regard is requested and get back my handicapped certificate as early as posible.


Thanking You,

Yours faithfully,

UMA CHAKRABORTY

I want to make complain regarding the facility in train 2578/Bagmati Express.



I did journey on date 17Oct 2008 in 2578/Bagmati Express;



The things are very bad in train;



A/C cooling is not correct. Some time its very hot inside coach.
There was no water in toilet in evening as well as in night on 17th night
There is only one chhader provided to passenger instead of two and no towel.
No proper food provided, only Veg/Non biryaani was available for lunch as well for dinner.
Lights are not working attached with sleeper’s well there is no light in coach.
Coach is not properly cleaned.

Subject: Complaint against the more charging for veg. meals by pantry car personnel’s staff.
Sir
I would like to inform that I undersigned travelled with my family members from Manmad to Nizamuddin on 4th November 2008. The information of which is described below:
PNR no. [protected]
Train no. 7305/NZM link Express (Goa express 2779)
From Manmad Junction (MMR) to NZM (H. Nizamuddin)
Total passenger-06
It is reported that I ordered the train’s pantry staff vendor for providing 06 veg. meals. I was thereby provided 06 veg. meals without water and lesser quantity of food as per scale. Not even that they charged me Rs 240/- at the cost of Rs 40/- each, which was Rs 8/- more as fixed by railway authorities. When we asked the Pantry Car Manager(Mr. Roy) about more charging of meal he replied that they are supplying 200gm rice instead of 150gm rice, but it is impossible to pack 200gm rice in packet of 150gm capacity packet. Moreover the fact is that I didn’t ask for rice and instead ordered 4 paranthas (the 2 extra paranthas were adjusted against rice).I asked other passengers and found out that everybody was overcharged and thus cheated.
It means the train pantry staff is cheating all the passengers in huge manner by increasing prices of meal and supplying less quantity of food of substandard quality. Such kind of cheating should be stopped immediately and culprits must be punished.
The train’s pantry staff manager (Mr. Roy) also argued with me in very rude manner and later tried to lock my mouth by offering the money back. I was but not fighting only for myself so asked him to pay the overcharged amount to all the passengers he cheated, to which he clearly refused thus creating a deadlock. When I asked the reasons of overcharging he told me that R.P.F. and other train staff employees also eat without paying and some of the earnings go to higher officials who are above him. Thereby he has to manage the accounts likewise.
All these information can be obtained by a normal person within minutes. So I think railway authorities will not find any difficulty in catching the culprits and punishing them if they want to. If stern action is not taken against all the culprits who are trying to blot the image of world’s largest railways network & service-The INDIAN RAILWAYS. I will surely be forced to knock the door of Court to fight for the citizens of INDIA & for prestigious image of INDIAN RAILWAYS.
Waiting for your quick and efficient reply.
Thanking you
Yours Sincerely
P.K.S CHAUHAN

This is in response to your new decision to introduce a side middle birth in 2839 Howrah –Chennai mail. I was travelling in the said train on 8/11/08. When I boarded the train from Howrah I was struck by the awful commotion in the bogie which was quite unusual for a 3A.C bogie . On further enquiry I found out that a new berth has been introduced as side middle birth . I felt very bad to see this new development. Because it greatly hurt my level of comfort. I always felt the 3tier A.C is overloaded every time and that 2tier A.C is the most comfortable . I always avoided to travel in 3 tier A.C unless I have side lower or side upper . Because I always feel that all berths except the side ones are over crowded in a 3tier A.C bogie and that on every side there should be not more than two passengers like 2 tier A.C. I always expected that Railway will do something to remove this uncomfortable way of adjusting three passenger’s on each side . But to utter dismay when I discovered that a third berth(middle berth) is introduced on the side(futher adding to already existing discomfort) I was very disappointed because this idea is largely compromises passengers comfort. For me this idea has proved to be disastrous. I would rather feel more comfortable to travel in non-A.C sleeper class than to travel in 3tier A.C with side middle birth. For me travelling in 3tier A.C is now more a sort of punishment than enjoyment.Travelling now in 3A.C is simply unacceptable.

I would request railway to stop such disastrous idea of introducing 3A.C with side middle birth as it is only killing the comfort and travel charm of fellow passengers.
Expecting early action.

Faithfully yours,
Alok mishra.
PNR. No.[protected] dt.8/11/08
Cell no.(0)[protected]

I have been provided with AIRTEL No [protected] (Post Paid CUG-Indian Railways) by Railway as I am posted as Chief Materials Manager at Integral Coach Factory/Chennai.
I have registered with Customer Service of AIRTEL to send me message regarding unbilled amount on daily basis.I have receved following message during last three days.
Approximate unbilled usage as on Amount
[protected] Hrs Rs.6.08
[protected] Hrs Rs 345.16
[protected] hrs Rs.477.32
I am not using the mobile beyond our CUG to the extent the unbilled amount is being messaged to me.I could not get satisfactory reply from customer care of AIRTEL (COMPLAINT NO.[protected] and the person kept on repeating that necessary correction in the bill can be done only at the time of final generation of bill.
I could not get satisfactory reply and the high unimaginable amount being messaged to me is highly UNREALISTIC.
You are requested to do the needfull for correction o[censored]NBILLED AMOUNT being sent to me at the begining itself as it will be too late to rectify the same at the time of final bill as financial DAMAGE would have taken place by that time.

I hope my grievances will be redressed and I will not be put to financial loss.
Thanking you


Kamlesh Shukla

Dear Sir,
I booked one i-ticket on 27-09-08 as per enclosing letter. When the ticket was not delivered I mailed the complaint on 2nd Nov 2008 to [protected]@irctc.co.in but the complaint has not been resolved as yet.
You are requested to look into the matter & resolve my complaint.
Regards
Vijay Rajbansh


Note: Forwarded message attached

-- Original Message --

From: "vijay rajbansh" <[protected]@rediffmail.com>
To: [protected]@irctc.co.in
Subject: Fwd: Re :RE: IRCTC ticket Delivered to THANAMARY on 01/10/2008 with Sign At 15:





Dear Sir,
Till date my complaint has not been resolved. Kindly do the needful at the earliest.
Regards
Vijay Rajbansh


Note: Forwarded message attached

-- Original Message --

From: "vijay rajbansh" <[protected]@rediffmail.com>
To: <[protected]@del.overnite-mail.com>
Subject: Re :RE: IRCTC ticket Delivered to THANAMARY on 01/10/2008 with Sign At 15:00 Hrs
Dear Mr Pravesh,
My tel no is [protected]
Regards
Vijay Rajbansh

On Fri, 7 Nov 2008 16:10:18 +0530 Pravesh Rajora wrote
Dear Customer
We are trying to speak to you to resolve the issue, pls
supply your contact no’s urgently.
Thanks
& regards,

Pravesh Rajora

Overnite Express Limited

New Delhi

Ph:[protected] / 32570995 /
[protected]

e-mail:- [protected]@del.overnite-mail.com

Website :- www.overniteNet.com

__________________________

From: Pravesh Rajora
[mailto:[protected]@del.overnite-mail.com]

Sent: Wednesday, November 05, 2008
11:13 AM

To: 'vijay rajbansh';
'[protected]@cjb.overnite-mail.com'; '[protected]@cjb.overnite-mail.com'

Subject: RE: IRCTC ticket
Delivered to THANAMARY on 01/10/2008 with Sign At 15:00 Hrs

Importance: High
Dear
Babu

Pls investigate,
resolve and intimate on top priority basis.

[protected]
Dear
Customer



Pls stay in touch

Thanks
& regards,

Pravesh Rajora

Overnite Express Limited

New Delhi

Ph:[protected] / 32570995 /
[protected]

e-mail:- [protected]@del.overnite-mail.com

Website :- www.overniteNet.com

__________________________

From: vijay rajbansh
[mailto:[protected]@rediffmail.com]

Sent: Tuesday, November 04, 2008
8:05 PM

To: Pravesh Rajora

Subject: Re :IRCTC ticket
Delivered to THANAMARY on 01/10/2008 with Sign At 15:00 Hrs

Dear Mr. Pravesh Rajora,

Kindly explain who is THANAMARY & on whose
authority the ticket was delivered to him/her.He /She is not the person in
whose name the tickets were issued or addressed.There is no one of this name at
the address where the tickets were to be delivered.Till date the tickets have
not been delivered to the addressee.

Regards

Vijay Rajbansh

C/C Mr Daal Chand - As I want
to cancel this ticket, kindly let me know the procedure to be followed for the
same

Regards

Vijay Rajbansh



On Tue, 4 Nov 2008 11:19:05 0530 Pravesh Rajora wrote

Dear Customer

Pnr no :

[protected]
Awb no : [protected]

Your ticket has been Delivered to THANAMARY on 01/10/2008 with Sign At 15:00

Hrs
Thanks & regards,
Pravesh Rajora
Overnite Express Limited
New Delhi
Ph:[protected] / 32570995 / [protected]



e-mail:- [protected]@del.overnite-mail.com
Website :- www.overniteNet.com



__________________________



-----Original Message-----

From: care [mailto:[protected]@irctc.co.in]

Sent: Tuesday, November 04, 2008 11:00 AM

To: Pravesh Rajora

Subject: Re:
Dear Sir,
Please see the matter.

[protected]@rediffmail.com

Regards,
daal chand

[protected]@irctc.co.in

www.irctc.co.in

[protected]

On Sun, November 2, 2008 5:17 pm, vijay rajbansh wrote:

> Dear Sir, I booked one internet ticket on 27-09-08 with

> following details. BOOKED TICKET

> HISTORY

>
&

>
nbsp; &n

>
bsp; &nb

> sp;

> Transaction id [protected] PNR NO [protected] Train No 2433 Train

> Name RAJDHANI EXP From Station CHENNAI CENTRAL(MAS)Number

> [protected] To Station H NIZAMUDDIN(NZM) Date 30/11/2008 Class

> 3A Boarding CHENNAI CENTRAL(MAS) Resv Upto H

> NIZAMUDDIN(NZM) Quota General Booked By Ticket Details

> S# Name Age Sex Berth Preference Food Preference Senior Citizen 1 SANJANA

> SINGH 18 Female Lower Veg 2 AVI GARG 18 Female Lower

> Veg 3 SRIVIDYA SEKHAR 18 Female Lower Veg Place Of Delivery

> : Address ROOM NO 133, C-BLOCK-OPAL HOSTEL

> NATIONAL INSTITUTE OF
TECHNOLOGY TANJORE MAIN ROAD, NATIONAL

> HIGHWAY City Tiruchchirapali Pin 620015
State Tamil Nadu

> Country India
Payment Details Payment Option SBI Debit

> Ticket Charge Rs 6015.00 Internet Service Charge Rs

> 60.00 Total Rs 6075.00 The ticket is not delivered even after

> a lapse of more than one month whereas your courier partner Overnite

> Express is showing it as delivered to THANAMARY on 1-10-08.On enquiry it

> is found that there is no person in the said name. As I want to cancel

> the ticket hence I request you to inform
me about the procedure to be

> followed.RegardsVijay Rajbansh

I fail to understand why senior citizens are allotted only upper births ? Made 3 attempts to book a ticket for my father aged 84 and got upper birth all the 3 times ! PNRs are : [protected], [protected], [protected]. Other examples from the past are ; [protected], [protected], [protected], [protected].

Though the ministry claims to be very passenger friendly and IT savvy, yet the reality is that the ministry is still ruled by people with very low respect towards travelers. A simple string allocated with senior citizen in the system variables can offer comforts to the veterans but who cares...!

If you think, that I didn't try the "book my ticket only if I am allotted at least one lower..." then try it out yourselves. They'll charge you before the ticket is booked and raise their thumb immediately after. Needless to mention, you get your money back after 2 to 3 working days as if you are penalised to care for your elderly lot...

Shame on the ministry and its administrators.

I went to the railway station at night dated 07/11/08 to see off my few guest (Representative of Allahabad High Court) to catch Nauchandi Express train No. 4512 there two tickets for AC 2 Tier waiting 1 & 2 and another ticket of AC 3 Tier valid ticket.

When the train reached to Rampur station (time 12.23) we immediately came down to AC 2 Tier coach and no T.T. or railway staff was there, I immediately asked to the attendant to find out the T.T. and their half of the luggage was already transferred to the coach by coolie, finally we were told no seat is available in the same coach, in between train started moving. Few luggage was left behind on the platform I immediately pulled the stop chain to stop the train.

After 5 minutes train started moving and immediately one R.P.F. constable came to me and started talking me vulgarly I told him the reason for C.P.C. and committed for the above said reason.

I was asked to pay bribe, which I refused and was taken to the Railway Protection Force Chawki, there were 6 constables who were totally drunk and started bargaining with me for bribe. Station Officer Pratap Singh Negi for R.P.F. was not present at the office and was told about the matter on mobile with the same constable, I personally heard the communication between them he was briefing him that very big party is over there in the police station, Prabhari up nirakshak Pratap Singh Negi came at 2.30 am who was badly drunk and started abusing me and I was locked up in the lock up. He vulgarly abused me and started beating me I got a wounds on my whole body and have got stitches over there, he looted 25, 000 Rs. Cash, one diamond ring, one gold chain and damaged my Honda City car which was parked outside the Railway Station. I was not allowed to call my relatives or friends to the R.P.F. Station. Finally my guests which were about to travel informed my family and friends who came to the spot and told him about the matter.

When Pratap Singh Negi came to know that I am a reputed person of the town. I was asked to write an application for the cause of C.P.C. in the pressure, than I was released from the lockup.

Sir from last 28 years I am traveling in Indian Railways and always travel in AC Class, I have paid lacs of Rs. revenue to the Indian Railways.

I would like to say it’s a matter of shame for the department with this kind of corrupt officers and police staff who are for the protection and convenience, and have been appointed by the Indian Railways.

I made complaint to all the high officials of Indian Railways along with Mr. Lalu Prasad Yadav Railway Minister of India by emails and faxes, but no action has been taken yet against the Pratap Singh Negi along with six Constables.

I personally spoke to the office of Mr. Rajiv Mathour Director General for R.P.F. through my cell phone, who even dint bauthor to talk to me, than I spoke to Mr. M.S. Sunil Deputy Director for Central Crime for R.P.F. and brief him about the matter, I was told to speak to Mr. Mehta I.G. for R.P.F. I called to his office he also dint bauthor to talk to me. Than yesterday dated 09/11/2008 I got the cell number of D.I.G. for R.P.F. through net I called to Mr. P.S. Rawal and brief him the matter and I send the email to him regarding my complaint.

I would like to mention one more thing here, when the Cabinet Minister for Indian Railways Mr. Lalu Prasad Yadav is already under the corruption charges for the Fodder Scam in Bohar, how could I expect to get justice from the Indian Railways.

Finally I have made complaint at the Chief Judicial Megisterate at the Rampur District and Session Court.

Today dated 10/11/2008 I have not get back my diamond ring, gold chain and Rs. 25, 000 cash which was looted by the R.P.F. staff at Rampur Railway Station.

Ajay Chawla

Email: [protected]@rediffmail.com

Mobile: [protected], [protected]

P& T[protected]

To,

Sh. Lalu Parsad Yadav
Railway Minister
Govt. of India

Respected Sir,

I am Rovin Singh R/o of Dwaka, New Delhi. I am working in Tehsil Distt Gurgaon as a computer Operator under Haryana Government. I have a valid M.S.T Pass. On 3.11.04 I boarded in train No. 385 i.e. Kalandi Passenger Train (Delhi- Rewari) along with my six friends from Palam railway station. The above said train was fully packed with passengers. The two Guard Bogies were lying vacant (there was not even single guard in guard bogy) and door was opened. Being in hurry, we boarded in one of the vacant guard bogy. Train started moving. We reached at Gurgaon Railway station. There suddenly 4 to 5 RPF personnel caught us with our collar & used very obscene language called BIHARI BHAIYA also and carried out man handling saying that you are not authorized to travel in guard bogy. We requested them that if we are wrong kindly charge the penalty. But do not use obscene language. They did not pay any attention to our request and assaulted us & misbehaved with us. Latter they charged amount of Rs 400/- from each o[censored]s (i.e. Rs 2400).
You are requested to taken disciplinary action against the faulty five RPF personnel who misbehaved & assaulted us.


Thanks & Regards

Rovin Singh

I traveled with my family from Ahmedabad to New Delhi on 1st November by Ashram Express Coach B-1(3 AC) Seats 29/30/32 & 40.
The passengers on Seat 25 was with 2 additional passengers (wait listed) & passenger on Seat 28 was with 1 additional passenger (wait listed).
When I objected to Ticket checker about this over crowding, instead of asking Non-confirmed passengers to get down he ADVISED us to Adjust.This is ridiculous. On top of that the TC told us that passenger on Seat 25 are influential.
Is this the way your railway staff behave.??

Also note that the catering staff in Ashram is charging much higher than recommended rates for Tea & snacks. This you must bring under control.

I RESERVED A 2 TIER AC BIRTH FOR TRAVEL FROM LUCKNOW TO DHARWAD ON[protected]. ACCORDINGLY, I RESERVED FOR THE JOURNEY FROM DHARWAD AND PAID FARE OF RS.1935 & DETAILS OF TICKET ISSUED ON[protected] AT DHARWAD WERE AS UNDER:
(A) BJU-GWALIOR MAIL .. COACH A1 .. BERTH 29 (UPTO JHANSI)
(B) GOA EXPRESS ... COACH A2 .. BERTH 29

THE DETAILS OF PNR & TICKET NOS. ARE AS UNDER:
(A[protected]
(B[protected]

ALTHOUGH, I APPLIED FOR TICKET FROM LUCKNOW TO DHARWAD VIA JHANSI, WHILE ISSUING TICKET, THE CLERK HAD NEGLIGENTLY MENTIONED THE PLACE OF BOARDING (IN R/O GOA EXPRESS) AS H.NIZAMUDDIN INSTEAD OF JHANSI. THIS ASPECT WAS NOT NOTICED BY ME AT THAT TIME.

ACCORDINGLY, I TRAVELLED BY BJU-GWALIOR MAIL FROM LUCKNOW TO JHANSI ON[protected]. AT JHANSI, WHEN THE GOA EXPRESS ARRIVED, I OBSERVED THAT THE BERTH RESERVED FOR ME WAS ALLOTTED TO SOMEONE ELSE. WHEN I ENQUIRED THE SAME WITH TTE, HE SHOWED RUDE BEHAVIOUR AND DENIED ANY SEAT/BERTH.

THIS HAS RESULTED IN LOT OF INCONVENIENCE & MENTAL AGONY TO ME IN ADDITION TO FINANCIAL LOSSES. I AM OF THE VIEW, HAVING RECEIVED THE FULL AMOUNT, A PASSENGER SHALL NOT BE TORTURED FOR TECHNICAL ERRORS OF THE DEPARTMENT.

PLEASE LOOK INTO THE MATTER & TAKE ACTION AGAINST THE TTE WHO RUDELY ACTED WITHOUT LOOKING INTO THE REALTY OF THE SITUATION AND COMPENSATE ME.

i called to railway enquiry on 131 on 1 november at 11.35 pm in Muzaffarnagar (up)to know about train arrival's time but Mr s.p.singh (as per told by him)picked phn n talked badly .he misbehaved with me.he said how can i tell u, why have you called at this time, many more things .

i want you to take some action against him.

I took a 2nd Class AC ticket on North East Express (Train no 2505) going from Guwahati to Allahabad on the 11th of October, 2008. My ticket number is 64387164 and PNR number is[protected]. I paid Rs.1466 for the ticket. Due to some problems, my ticket was downgraded to 3rd Class AC. The ticket collector told me to get a refund from Allahabad station.

On 22nd October, I went to Allahabad station to get a refund for the ticket (the difference of the cost between the 2nd class and 3rd class ticket). I went to the booking counter and they told me to go to the reservation counter. After waiting in line for over an hour, I was told by the person in the reservation counter to go to another booking office. I then went to the office and the person told me to meet someone in another booking counter. The guy inside that counter told us to go to reservation counter. I stood in line for a long time and when I finally got to the front, I was told to go to yet another counter. I then went and stood in line for a long time and when I finally got to the front, the person told me to go to the booking counter where I had previously gone. The person told me that he will not refund me the money because I was too late and should have gone earlier.

I got fed up at this point and went home. Are they telling me the truth or just trying to frustrate me? What should I do to get my money back?

I HAD REACHED THE KANPUR RAILWAY STATION WITH MY FAMILY (WIFE AND 2 DAUGHTER)TO CATCH THE 2302 DN KOLKATA RAJDHANI EXPRESS ON 29TH OCTOBER 2008.
THE TRAIN WAS SCHEDULED ON PLATFORM NO 6. SO WE ALSO WAITING ON PLATFORM NO 6 FOR THE TRAIN. BUT SUDDENLY OUR TRAIN REACHED AT PLATFORM NO5 WITHOUT ANNOUNCEMENT. (PLATFORM NO 5 AND 6 ARE NOT JOINED PLARFORM)
WE ARE LUCKY TO CATCH THE TRAIN AT THE LAST MINUTES BY RUNNING WITH HEAVY LUGGAGE WITH SOME ACCIDENT WITH OTHER PASSANGER.

NOW MY QUESTION IS IT RIGHT TO CHANGE THE PLATFORM OF RAJDHANI EXPRESS(VIP TRAIN) WITH OUT PRE ANNOUNCEMENT.
WE ARE LUCKY TO CATCH THE TRAIN BUT MANY OF OUR COPASSENGER COULD NOT CATCH THE TRAIN.

I HAVE ALREADY MEET THE STATION MASTER AND ANNOUNCEMENT INCHARGE(MR MISHRAJI) REGARING THIS MATTER. BUT I DID NOT GOT
APPROPRIATE ANSWER.

SO MY REQUEST TO RAILWAY MANAGEMENT TO TAKE ACTION REGADING PLATFORM CHANGE ON THAT DAY WITHOUT PRE ANNOUNCEMENT.
I THING IT IS REQUIRE TO KEEP FAITH ON RAILWAY.



DATE[protected]NITAI CHAND BAG)
PNR NO[protected]PASSANGER)

I had booked ticekt for my family on 21.10.2008 from Secunderbad to Lucknow for dated 28.11.2008 vide Transaction ID no [protected] under PNR no [protected] which is sent through you vide courier no[protected] dated 21.10.2008, but till time ticket is not delivered at our home.

Regards...
K K Mishra

Honourable Sir,

I am a resident of Kulpahar (Dist Mahoba, U.P.) and a Doctor by profession. I have been traveling through U.P. Sampark Kranti, Train No. 2447 quiet frequently. All the time I suffered with lots of problems here at the railway station kulpahar because of the Railway Employees of different Cadres like Station Master and Running staff of the train i.e. the conductor of the A.C. Coach and the attendant.
Sir, Kulpahar is the Tahsil Headquarter of Dist. Mahoba having a Population of around 40 -45 Thousand along with the Biggest Missionary Church of the area. The station is on the other side of the town. We the resident of whole area wants the platform on the town side which is already sanctioned since last 16 years. Kindly notice.
Sir, This time that is on 29th of October I was traveling with a E.Ticket, PNR No.[protected] From Kulpahar to Nizamuddin in A.C. 2 tier. I requested on behalf of the co travelers traveling towards delhi after holiday, to ASM kulpahar to manage the Jhansi –Banda Passenger train(train no. 215 down) on the Main Line as it was coming before to U.P.Sampark Kranti ( as this is a single track section and crossing takes place on stations only) so that train no. 2447 may be taken on the loop line for the convenience of the reserve passengers. But the ASM ignored it .It created
lots of nuisance with the passengers having reserve tickets in finding out their different reserve bogies. I being a cardiac patient along with my pregnant wife did
faced the same. The Major Problem I faced was the behavior of the Conductor Mr.S.K.Gaur and theAttandant Mr.Babulal who did not open the door although we were shouting outside with our tickets, telling that we are a bonafied passenger of the A.C .2 Tier. He opened the door and shut it again. Then when the train was just about to move both of them discussed something and finally opened the door .It was a risk on my life in boarding a running train while standing between two trains .Please also note that the train staff was drunk at that time.
May I pray you to have an amendment for the important trains to be taken on the platform only specially in night hours .Sir, unfortunately it is not the first time when incidences like this happening, almost all the times we face the same problem.
Several times the big authorities like DRM and other were requested by the public to manage the same . This time also I longed a complain in train’s complaint book & with station suprentendent at Nizamuddin rly station copy of which is with me.

Kindly do the needful as it is being repeated again and again.

Dr. Aditya Prakash Verma
4378 – B -5 & 6
Vasant Kunj
New Delhi 110070
Mob. No.[protected]

Dear sir
i don, t know some one will take action against this misshaping or not but i want to make it clear the incident was so much shocking that i can, t abide that and i will cross my limit to give proper result for the corruption of Mr. P K Tiwari(TTE).
this incident happened on 24th of October before the occasion of diwali.i was coming to lucknow by Kaifiyat express(train no: 2226).i was having reservation by irctc but waiting list number 9.my two friends were with me 2 seats were confirmed and one was waiting.we tree guys were using 2 seats only.i was waiting for TTE for confirmation of seats.but at 2 am mr. p. k. tiwari came and start talking rudely that your ticket is not confirmed and you can, t stay in sleeper compartment.He said GAVE ME 200 RUPEES then i will permit you to sit in this sleeper coach.i was shocked i was also having ticket but he was asking for 200 rupees as a bribe.i request many times this is wrong but he was not ready to hear me after that i denied to give him bribe then he said now you will have to pay 210 fare and 250 penalty and started crying rudely.I note down his name and give him 460 rupees again to sit is sleeper compartment he said"" agar chup chap 200 de diye hote to aram se chale jate"" .Any way i don, t believe o offer bribe.But tell me onething i paid 275+460=730 rupees from nizamddin to lucknow.
MY PNR NUMBER:[protected]
my CELL NUMBER:[protected]
traine number: 2226
from nizamuddin to lucknow.
NAME OF TTE: P. K. Tiwari
Date of ourney: 24th oct
i know TTE show their monopoly in Trains.Is everybody is sleeping in railway department.This is the case of exploitation not only for money but also for my reputation .I request you please take action against him or i will go court for this misshaping.please take care of your citizens if you are not blind and handicapped.i am waiting for your quick and affirative action.

Thanks & regards.
Hari Shanker Tripathi
[protected]