[Resolved]  Airtel Postpaid Sim — COSTLIEST GPRS ACCESS

Dear Sir,

Thank you for contacting Airtel.

You have expressed concern over the balance deduction on your Airtel number [protected].


We understand your concern and will work towards resolving the same.

We would like to inform you that your concern has been forwarded to the respective department.

Kindly quote the Service Request number [protected] in any future communication about this request. We would revert to you by 25/06/09.

For further assistance, mail us at [protected]@airtelindia.com

We value your association with Airtel.

Warm Regards,

Marshall M
Customer Care Executive
Bharti Airtel Limited

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[protected]Original Message[protected]
From: [protected]@yahoo.com
To: [protected]@airtelindia.com
Cc: [protected]@airtel.in
Sent: 23/06/2009 12:38:30
Subject: MOST SHOCKING GPRS ACCESS!!

DEAR SIR
I HAVE AN AIRTEL MOBILE NO:[protected] FROM 07 06 09 ON 15 06 2009 I MADE RECHARGE OF RS.500 - FROM SARVAJIT WHO I WORKING IN AIRTEL BANDRA WEST NET TO LUCKY HOTEL AS MY PREVIOUS BAL WAS RS.10 PLUS I GOT RS.525 - FROM MY RECHARGE BUT UNFORTUNATELY ON 17 MORNING WHEN i HARDLY USED MY NET FOR AN HOUR MY COMPLETE BALANCE WAS NIL AND EVEN I COULD NOT MAKE AN OUTGOING CALL ON 18 06 09 I COMPLAINT THE CASE TO SARVAJIT WHO SENT THE EMAIL TO MARKETING DEPT AND GAVE ME THE REQUEST NO.[protected] BUT WHEN I ASKED HIM YESTERDAY HE SAID THERE IS NO REPLY FROM FURTHER CONCERN DEPT