Airtel Complaints & Reviews

my name is ganesh malalikar. my mobile no. is [protected] with postpaid connection .i want to port from airtel to vodafone. i have submitted all the documents & unique porting code on 27th jan.porting id is AX572387.till today i have not been ported out to vodafone. the customer care of airtel not responding. i have paid all the outstanding amount on the same day i'v been told. now whom to complain?

Dear Sir,
Above sub AIRCEL ([protected]) mobile number MNP REQUEST DONE 22 Jan, 08 Feb. morning AIRCEL done the deactivation, but still my AIRTEL sim card not active, i told AIRTEL customer care but they are saying we already rejected sub. number for outstanding payment from AIRCEL (MNP RULE). 07 Jan. Morning i paid the all outstanding to AIRCEL. Now last 4 days my number not active, again i came to AIRCEL i asked for my number port out to AIRTEL, now AIRCEL saying we already done port out we can't do anything. NOW BOTH NETWORK SAYING WE DONT HAVE ANY DETAILS AND CONCERN WITH MY NUMBER. LAST 18 MONTH I AM KEEPING THIS NO. FOR BUSINESS PURPOSE. In this regards any body can help me return to my number.
Pls do the needful.
Best Regards,
Mujibur Rahman
[protected]

I have alreay possted a complaint as shown below and also sent a mail to [protected]@airtel.in.
But everything in vain.From nodal officer whenever I contact I get an info saying that it's been escalated and ask me to wait for 48 hours.But nothing has happened so far.This is really cheating an nobody takes up the responsibility.When I posted this complaint in this forum I got an autoamted mail saying that I will be contacted for further details.That's all .

In short looks like I lost my 1000 Rs and Airtel is least bothered about customers inconvenience for buying their product.Is there any way of getting back that money atleast..


Location: Bangalore, Karnataka, India

Posted:[protected] by radhikaParameswaran Send email


Airtel International calling card not working
On 5th Feb 2011 ,my husband bought Airtel world calling cardsworth Rs 1000/-
from Bangalore International airport.
Though the Airtel authorized vendor assured him that all of the cards are
preactivated but from Netherlands when he tried to use them,he got to know that
it's not activated.

I am just wondering how this kind of frauds can be happen from an esteemed
service provider like Airtel ! I would request the authorities to activate the
cards at the earliest.
We feel really cheated.

My contact i.d [protected]@yahoo.com.
Expecting an early response

am balajee

my mobile no is [protected] ... i have a huge problem in airtel is the worst customer care ,, that i ever see in the telecom industry......

my problem is if want to talk to customer care in airtel 198 or 121 .. i cant able to make a call... they will simply block my call .. i cant able to contact the customer care..


2) i want to switch from airtel to vodofone using mnp proceess.... but in airtel they will block ( holding) the customer to not move out from airtel.........

yet now they will not giving the port out ... to my number......

i request to mnp process on 23/1/2011 .. but yet now the airtel is not giving the port out option ....
so kindly understand the situation.... and try to resolve the problem...
as soon give the port out option to my number

DEAR SIR,
ON 07.02.11 AFTERNOON AROUND 12.30 I RECEIVED A CALL FROM AIRTEL CALL CENTRE.ONE GIRL WAS TALKING TO ME SHE WAS SAYING MY NUMBER SELECTED FOR FREE CALLER TUNE.YOU WILL NOT BE CHARGED EVEN 1RS FOR 3 MONTHS.I SAID OK IF IT IS FREE. BUT THEY DEDUCTED 75RS FROM MY BALANCE.
AFTER THAT I CALL CALLCENTRE BUT NO RESPONSE FROM THE SIDE.
PLEASE GIVE MY BALANCE.
MY NUMBER IS [protected]

1. I have not requested to unregister from National Do Not Call registry. But the service provider has done it and I started getting promotional calls and SMS.
2. The Service provider is charging Rs 0.50 for a 3 minute pulse for calling the customer care for any information. This is actually their duty to provide information free of cost. Is this within the rule?

Please assist.
Deepak Shenoy
[protected]

Ref. my mobile no. [protected] Name T R PRASAD
Subject: Re: [protected] [|BAL|[protected]|[protected]|

This is to inform you that from Jan 2011 I not able to recharge 21/- for
change plan in to 50 paisa. Currently 1 rupee for any call I make.
if i reacharge i am getting following message
Recharge not sucessful on your mobile. Transaction ID [protected] DATE:
02/02/2011
Recharge not sucessful on your mobile. Transaction ID [protected]
DATE: 27/01/2011
Recharge not sucessful on your mobile. Transaction ID [protected]
DATE: 26/01/2011
For that I raised complain so many times.



Ref. complain no.



CANRC[protected]

CANRC[protected]

CANRC[protected]

And finaly [protected]



The have suggested lot of procedure like send BC to 404 and TM to 202/ 404

even i sent mail to [protected]@airtel.in & appellate.[protected]@airtel.in

{From: [protected]@gmail.com
To: [protected]@airtel.in
Cc:
Sent: 07/02/2011 14:03:53
Subject: Re: [protected] [|BAL|[protected]|[protected]|]}

Hi,
we are using more than 1 year of dth service from airtel ,
In my current package I am satisfied with current list of channels,
So I recharged for 1 year, when I recharged for 1 year suddenly they disconnect one of my favourite channel number(517) (Aditya) without any notice, I called to customer care but they are telling like the cost of the channel is high so we disconnect the channel.what is the mean of I recharged for one year,
somebody suggest for this ,,,,,

Thanks
Imran
cust id [protected]
mobile [protected]

hello sir,
my sim has been deactivated by airtel and the reason was given to me for the deactivation is that i was not using it since 3 months and but it was only 1 month i didn't used it........becoz my documents was not submitted to them but i deposited my documents when i bied my sim. but after 5 yrs i was getting a message that my documents are not submmited pls submitt it so i submitted it within 7 days than also they deactivated my sim.........

my number is [protected]
and sim no. is[protected]
my email-id; [protected]@gmail.com

sir i applied for a connection of Browser 699-LUPAirtel/KT/FL/21 plan but after two days of activation i was getting speeds of 1mbps. examination reveled that Surf 699Airtel/KT/FL/09 limited plan was activated on my account. i contacted the customer care associate who told me that my plan could not be changed.
it had been clearly mentioned in the customer copy of broadband application form that the intended plan is 512kbps unlimited plan costing 699 INR but due to the negligence of airtel now i am struck with 1mbps plan which is a limited plan.
my account details are as follows:

Number: [protected]
ID : [protected][protected]@airtelbroadband.in

I request you to look into this issue and solve this problem

Dear Sir,

My name is Arun Dua I have a postpaid Airtel Connection No [protected] in my company's Name (Orbit Motors Pvt. Ltd.) I have given port request to 1900 TATA Docomo due to excess billing by Airtel & poor Customer Care Service but they had rejected my requested for the following reason

Subject: MNP REJECTION

OR8560100014926977715057523AO129143Bharti Airtel Ltd1. Rejected by Donor 2. Contractual Obligation Violation1. Rejected by Donor 2. Contractual Obligation ViolationREQUEST_REJECTEDClosed[protected]

on received rejected message from TATA DOCOMO I had called Airtel Customer Care office for the actual reason of rejection they simple said that as this connection is in my company's name so the No can not be portable, then they contacted me and try to convince about they are different plans and new out lets being opened in our city

I am totally faid up with Airtel with their customer service

There are just DELAYING and HARASSING me and not allowing me to port out…. please take strict action against them for BREAKING LAW and HARASSING CUSTOMER

Regards,

Arun Dua
[protected]

This is what I sent to Vigilent Officer,
Departmentt of Telecom,

CC: Nodal Officer Airtel, Appellate Officer Airtel, Customer Care

I'm registering a complaint with you for deliberately rejecting my MNP application from Airtel to Tata Docomo from Airtel service. I have sent the MNP application to port my from Airtel number to Docomo 3 times with all the required documents but Airtel is rejecting the application for wrong reasons. I'm getting a message that the application is rejected for mismatch in UPC code. However, I verified with Airtel customer service that they received the correct UPC codes both the times.

I have called their customer service several times with out getting any proper answer. I also visited their store in Bangalore where they were not able to address this issue and asked me to contact their hotline. I have also paid the unbilled usage amount in excess of balance amount.

As promised, I hope you look into this problem and take appropriate action and resolve the issue.

I have furnished the details as below.


Name: Rajesh

Mob Number:

UPC Codes: 1. AX113SFP, expired on 05/02/2011, due to rejection from Airtel.

2. AX561368, expires on 22/02/2011,

Thanking you,
Rajesh

Hi

Last month i posted about the issue that i m facing i m unable to locate the url ... I recd call again from airtel saying that there is a case on me and tomo is hearing i don't understand is that my fault loosing a bill for which i paid and thy are asking me to pay for that. (Who will update it)


Really pissed off with this

Recd from [protected]

Note: In earlier complaint airtel person said it was cleared and closed now again issue is arrising


Please someone help em

Last week my airtel brandband stops working. There was no dial tone in the phone. Airtel said its deactivated and need to activate again. This took almost a week and after 3 days, same issue occur again. Airtel support number of good for nothing after 15 minutes of music and minutes and waiting time a support person will pick up the phone and give u a complaint number. I am facing this issue since i have moved to IPTV. Can anybody help me out to get it resolved and some contacts to escalate.

Airtel Service Request Number[protected]

hello sir,
i can not disclose my name here. but i am badly dissatisfy with your security system. i have Airtel telecom number. by which my personal data is going to be miss used by other people. Evan the worker of their company. so please take any legal action for this. otherwise i will go for the police also.

respected sir,
i am Triq using ur airtel company's prepaid connection with number [protected] and i want to incoming and outgoing details for last three month. if possible Please send call detail on my yahoo ID [protected]@yahoo.com as early as possible. send me detail. thank you.

I want to log companint against Airtel Broadband Service, as i asked for the broadband connection to my place where i m living i.e Mayurvihar Phase-3 .As i was earlier using their service at my earlier residence & i was fully satified with teir service there.
After so much of tracking from them for a new connection to my present address,i got response that they dont have the service there as they didnt extended their line from SFS areas to near by area.My present rental residence is a bit far from SFS area.
They dont have extended lines so i must take some other connection from other telecom providers.Even though i want to take airtel coonection, i cant get that.

Right now i am literally got frustrated from chasing providers to providers to get a broadband connection having good service in all respects.

Applicant-Sweta Singh

i nitya saxena my airtel no is [protected] i submit all the related document at the time of sim purchasing and after that airtel stop my connection so many times and they request for pleses again submit ur doument and im submitted the doument 5 to 6 times in airtel office then again they stop my connection in 9 feb and my mobile screen displayed invalid sim and custmore care said ur verification is negative so we are closed this sim accoun but no buddy come in my house from airtel and dont verified my address i have so many proof my address is correct but they dont listen any thing and i am contact in nodal office they hold me 15 -15 minute in 2 time and im calling from other moboil because my no is not working and they dont give satisfied answer and my sim also have balance is 235 rupees and i lost my balance,and no also but they stop my coonection or for this resone im not able to convert my connection to other molie service provider using no potabiltyand they dont give this resone in written form and they said that im not authorised person for that and no buddy authorised for given me written resone for closing my account in bhopal i visit aitel masarover compex office and my brother visit newmarket office so many times and cutmore care said foget ur no and balance im very bad experience with airtel service and cutmore care my alternate no is [protected]mail id [protected]@rediffmail.com pleses take nessary action against this

We had paid for DTH ( High definition services) .Even after installing the equipment in our premises our service has not been activated.Numerous call th the distributor and Call Centre results in each of them passing the buck on the other.Customer ID no [protected] in the name of Meenakshi.N

Dear madam/sir,

I'm using samsung GT-I5801 with an airtel no. [protected]. I have a problem wit my handset or my network with which i cudn't get to know about my MAIN BALANCE, SMS BALANCE, NET BALANCE and any other USSD CODES... Can you please insist me by mail to (ankit.[protected]@gmail.com) or sms to know a solution for my problem.

Thanks and Regards,
Ankit.