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Tata Indicom Customer Care

Tata Teleservices (Maharashtra) Limited

D 26, TTC Industrial Area,
Sanpada, Turbhe.
Navi Mumbai
Mumbai City District
Maharashtra
India - 400703

Customer Care Phone Numbers and Contacts

Phone:+91 22 6667 1414
Fax:+91 22 6660 5335

Registered Office

Jeevan Bharati Tower I,
10th Floor, 124,
Connaught Circus, 
New Delhi 110 001
 
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Tata Indicom Complaints & Reviews

TATA Indicom - Billing Issue and Refund

User
 mithunlovesu on Aug 18, 2014
Hello CustomerCare, I am M.Janardhan, once a WI_Max broadband Internet subscriber in 2008.Since there is no feasibility or tower access to anew place where I moved, I withdraw my subscription in 2008/09 and suppose to get a refund of 2000/- that time but still was getting bills. I made many many follow ups with nodal officers, visited branch, called customer care but all the time it was one automated message I used to receive that we are looking into it. I am fed up and though of giving up but now after 8yrs you guys are back asking to settle final bill. Is that a joke? Here is the mail...
Complaint comments Read comments [2] Complaint category Broadband

TATA Indicom - No Internet connectivity - Poor Customer Service

User
 ashutoshk_in on Aug 18, 2014
Tata Indicom Broadband Service Request no. 16165806 - Unable to access internet since beginning of Aug 2014 1. When I tried to register the complaint about not being able to browse internet between 1st Aug 2014 to 8th Aug 2014, customer service gave a purposefully evasive reason that Server in my area is down and refused to note down the complaint. Finally on 8th Aug, they noted the complaint (referred above). 2. Details of Issue: I have not been able to browse internet since the beginning of this month. The network status shows connected, but I only get the Tata Indicom Broadband log...
Complaint comments Read comments [3] Complaint category Broadband

TATA Indicom - Services are not Working...! or yet not activated from Tata.

User
 yatjoshi on Aug 13, 2014
My name is Yatin Girish Joshi and my mobile number that I am experiencing problems with is 9223251283. I have lost my hand set and requested to block my services however I was not in town hence did not activate my number, I placed a request for activation of my services on 11th Aug 2014 and while I am in the process to draft this message still not working. The Tata store that is located in Thane has some technical problems and due to which the request cannot be placed. There was no sim card avaliable hence the manager at the store asked me to visit at the location in Mulund. There are multiple request...
Complaint comments Read comments [2] Complaint category Mobile Service Providers

TATA Indicom - No action taken for internet not working complaint

User
 saxena87vikas on Aug 13, 2014
We have Tata Indicom's broadband service installed at our flat. We have submitted one complaint to Tata Indicom broadband services that our Internet is not working. The complaint was registered on 6th August 2014. From that day onwards whenever we call the customer care they promise that problem will be solved in next 24 hours but no one comes to our place and problem still persists. We are unable to do many things because of unavailability of Internet. Please take proper action against them as its almost 7 days and they did not provide a solution to our problems....
Complaint comments Read comments [2] Complaint category Broadband

TATA Indicom - Pathetic customer service, Over a month without broadband internet connection.

User
 ashishzest on Aug 11, 2014
My account no is: 0200403851 Tickets: 426038755, 424560637, 423402587, 422923365 Since last month their billing system had not updated my payment and hence my Internet was disconnected without any notice to me. When I called them up, I was told to furnish details of payment. After mailing across the scanned copy, I was asked to hold-on for couple of days to get this reflected and sort the issue out. After a patiently waiting for couple of days, again I called and was told that billing is not an issue, its a technical problem which will get sorted out in next couple of days. After contacting...
Complaint comments Read comments [1] Complaint category Broadband

TATA Indicom - Poor Tata Indicom Broadband Support Team

User
 schittisubhan on Jul 31, 2014
I'm using Tata Indicom Broadband prepaid connection I have Lodged a complaint stating my broadband connection is not working on 20th July 2014 My complaint number is no.16144408 but they closed the complaint without my notice on 23rd July 2014 so I called up customer care to escalate the complaint and ensure still not working they took a new complaint for that no. 16148186 on 23rd July 2014 which they closed it again on 27th July 2014 without my notice I called up again on 28th July 2014 they took a new complaint no. 16153738 but again they closed it on 30th July 2014 I escalated the complaint...
Complaint comments Read comments [2] Complaint category Broadband

TATA Indicom - Phone 022 66491710 is dead

User
 yadadev on Jul 22, 2014
The above number phone is dead from last couple of days. This is happening on routine basis. If I call the customer care number +912266671414, I am not able to make call and error comes. Can you please rectify the problem at the earliest?
Alternative number:
9768886207...
Complaint comments Read comments [5] Complaint category Landline & Home Phone Provider

TATA Indicom - Termination of the account with customers consent, then why they take installation charges if they cant even keep an account in their system

User
 Chaitanya Raina on Jul 21, 2014
Hi All,

This is just to inform everyone that how TATA is not at all concerned about their customer and how they do not value their customers who are there with them since 5 years.

I had an account with TATA vsnl broadband (gunchu@vsnl.net) since 5years and i have been using it regularly however due to renovation and reconstruction of my house i was not able to use the account or recharge it as i knew i will not be able to use it till the renovation is completed. In the mean while i got a call and a letter from Tata informing about the change in companies account that...
Complaint comments Read comments [4] Complaint category Broadband

TATA Indicom - wrong information updated on internet of recharge of Rs 123

User
 Mehbob Sayyed on Jul 18, 2014
wrong informatiHi! STV Recharge Successful .MRPogs.123, Validity:21 days, Local On Net Calls Unlimited in Off Peak Hours Tranc ID: 100004028535839.Thank You - Tata Docomo.Hi! STV Recharge Successful .MRP Rs.123, Validity:21 days, Local On Net Calls Unlimited in Off Peak Hours Tranc ID: 100004028535839.Thank You - Tata Docomo.on updated on inernet of Rs 123 having std on net call at Rs 1p/6sec i undergo with recharge in jharkand area And finally i came to know that this work for loclal On net service Message written above Is the copy of the msg i got from company so pls help me to get my money back...
Complaint comments Read comments [4] Complaint category Mobile Service Providers

TATA Indicom - Bad service and bad response

User
 ajay.merit on Jul 16, 2014
I chanchala gupta actually I AM not able to send sms properly specially group sms and maximum
time failed even I talked to that particular no (example 9831184844 etc and so many no like this
) so personally gone to tata docomo customer care on 29th june 2014.and lodge complain but
still I suffering from this problem. So please guide me.it is very painful for me for
continuation 8yrs tata indicum connection I have to porting to another co. even I don’t want to
change and totally your bad service and bad response is responsible for lost your customer.
Complaint comments Read comments [3] Complaint category Telecommunications

TATA Indicom - Surrender and closure my account bill raised reg.

User
 kansu1959 on Jul 15, 2014
I am user of Tata Photon No.9244345231 and account No.917906640, I am not used your services for the past ten months. I submitted surrender request your representative and Last Payment Receipt on Dt.21.04.2014 to your representative and the person is saying and confirm me your no. is finally closed today. But now I got messages from your side for bill due of Rs.1149 kindly pay and also received phone calls from your side for bill payment, why I pay bill after full & final settlement by dt.21.04.2014. Please check your record and update. at the earliest. Now I also confirm I don't...
Complaint comments Read comments [3] Complaint category Broadband

TATA Indicom - recharged against my own no. after the payment submission

User
 Rajan Vardawaj on Jul 10, 2014
Dear Team of tata tele service, "" Death of Loyal Customer "" kindly look into the matter of mishandling the customer by wrong commitment. I have Tata Indicom No.-9212222019 since 2010 and at the time of no. allotment i had only paid 600 Rs. out of this 500 was deposit as a security amount. Now the concern was started from last 6 month back when i had contacted Tata person to provide me one more no. in the same series for my home, but i have not received any positive response from Tata Sales team (this was the USP of Tata Tele Service), they had making me fool day by day. After the so many...
Complaint comments Read comments [2] Complaint category Mobile Service Providers

TATA Indicom - Requested for Portin but it is rejected from Tata Indicom

User
 shankar123456 on Jun 25, 2014
Hi, My mobile number is 9213815201, I requested two times to portin to some other operator, but this is the second time I am getting a reply from the other operator that Tata Indicom has rejected the portin request (request is cancelled by Donor). Can we have a reason on that, why Tata indicom is rejecting the Portin request, this is really embaracing and would like to go to higher authority it it is not been resolved soon. Thanks, Anil Biswas...
Complaint comments Read comments [1] Complaint category Mobile Service Providers

TATA Indicom - Over billing

User
 Rahul Ranjan1 on Jun 9, 2014
I had taken a corporate connection (Ph-9289415830), but due to frequent call drops and an abysmal network, decided to switch to other network providers. I requested for Closure on 29May 2014 only, but they closed my account of 8th June. (My billing goes 6th to 6th) Hence charging me for the month of June as well.. This Company seems to be really sick who wants to get money, no matter what way. -Rahul Ranjan Alternate Phone - 9717855830...
Complaint comments Read comments [2] Complaint category Mobile Service Providers

TATA Indicom - Surrender Tata Indicom No.9212576704

User
 VIRMANY on Jun 7, 2014
I am user of Tata Indicom No.9212576704 and account No.918507368, I submitted surrender request letter with ID Proof and Last Payment Receipt on Dt.17.04.2014 to your Ashok Vihar, Delhi Web Word and there person is saying and confirm me your no. is finally closed today. But now I got messages from your side for bill due of Rs.1018.00 kindly pay and also received phone calls from your side for bill payment, why I pay bill after full & final settlement by dt.17.04.2014. Please check your record and update on my alternet mobile no.9350297953 at the earliest. Now I also confirm I don't pay any amount...
Complaint comments Read comments [5] Complaint category Mobile Service Providers

TATA Indicom - Removal of Mobile tower-C5/8- roof top, sector 5, CBD Belapur, Navi mumbai- 400614.

User
 VijayL on May 27, 2014
Need to remove the tower located at C5/8- roof top, sector 5, CBD Belapur, Navi mumbai- 400614.There was no approval or intimation taken from the society before installing of the tower. Building occupants are being paid hefty money and surrounding people are feeling the pinch of the same. Problem of needles piercing the skin, irritation and headache are felt all over the families from surrounding building. All the important persons have given the approval after getting the money as well. There have been death as well for healthy old aged person with no proper illness reason given. People are having...
Complaint comments Read comments Complaint category Mobile Service Providers

Tata Indicom Broadband Service - Bad customer care service

User
 Rosybhai on Apr 21, 2014
I made a complaint on the 17th of April regarding my Internet signal dropping so they sent over an engineer to solve the problem he said the signal had been dropping because a new building which is being constructed near mine had been blocking the signal so he said that he would have to get a longer cable cause he has to take the antenna box and fix it on the terrace in order to get signal so he had to request for a longer cable. Hence, he said he would come on sat which was the 19th of April. I waited, he never showed up so I messaged him he never replied back. Hence, I called the customer care...
Complaint comments Read comments Complaint category Broadband

TATA Indicom - Complaints repeatedly ignored / worst service ever by any company

User
 chandan1980 on Apr 14, 2014
have been using tata photon. my internet speed went down to 0.04 MBps since 8th. Have called 8-9 times about my problem but they keep saying it will be solved within 4 hours. My complaint ID are 410155177 and 410264861. when i want to register complaint about their no response they keep registering it as technical issue and stonewall my issues. the nos they have provided for nodal officer Aswini Anand etc are also not working. DISGUSTED with TATA INDICOM. Return my this month's advance payment....
Complaint comments Read comments [2] Complaint category Broadband

TATA Indicom - complaint against no response of sim & very high prices

User
 Pushpendra Dwivedi on Apr 13, 2014
Dear sir
i want inform that we have replace an old sim card from tata store from B E -Harinagar opp. mother dairy new Delhi
e mail is valueaddeeddistributributer@ gmail.com mob no 9210183420
sir i conform the charges of replacement of sim card customer care tells me 49 rupees only and he charges 150 rupees but after charging the high price there is no network in the sim card also no response of sim and this store i need it very fast as for as possible so i want to pay ur attention towards the sim card as well as this tata store
ur truely
pushpendra
mob...
Complaint comments Read comments [1] Complaint category Computers & Accessories

TATA Indicom Broadband - Terrible service internet does not work 20-30 times a week. Monopoly in Area

User
 aneeshvaze on Apr 13, 2014
I have been using Tata Indicom Internet for the past 10 + years and their service was good. For the past 3 odd years the service has gone drastically down and with a very bad service. Internet first of all is extremely expensive and to top that Internet goes down 10-15 times a week due to issues like server down, cable problem etc. Additionally when ever the power in our area Sahakarnagar-2, Pune goes off the Internet will go off there is 0 backup for us. I tried to take a connection from other service providers such a reliance which I have found good when I was using their wimax connection...
Complaint comments Read comments [1] Complaint category Broadband

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