[Resolved]  Airtel — CONNECTIVITY

Address:West Bengal

I SRI, PALASH KUMAR SADHU, TOOK A PREPAID MOBILE CONNECTION FROM AIRTEL IN THE MONTH OF OCTOBER,2009. THE CONNECTION WAS LIFE TIME AND AT THE TIME OF FIRST TIME INSTALLATION THE AIRTEL RETAILER TOOK THE NECESSARY CHARGES FOR LIFE TIME VALIDITY. SURPRISINGLY FROM 01.11.2011 AIRTEL IS GIVING MESSAGE TO ME THAT THE VALIDITY OF MY IS STIPULATED TO NOV6, 2011. I CONTACTED THE CUSTOMER EXECUTIVE AND THE NODAL OFFICER RESPECTIVELY. BUT INSTEAD OF SOLVE THE PROBLEM THEY ADVISED ME TO RECHARGE WITH ONLY Rs.48/- AND THEN THE CONNECTION WILL BE LIFE TIME AND I WILL ALSO GET Rs.40/- TALK TIME. MY NUMBER IS [protected]. MY QUESTION IS WHY I WILL PAY 2ND TIME FOR LIFE TIME VALIDITY.
MY SIGNATURED FORM ALONGWITH NECESSARY DOCUMENTS SHOULD BE IN THE CUSTODY OF AIRTEL. THEN WHY THEY ARE HARRASSING ME ? PLEASE LOOK INTO THE MATTER.

PALASH KUMAR SADHU, E-mail address -- [protected]@gmail.com, mobile- [protected]
C/O- AMAR NATH SADHU
MIDDLE BALIA, PO-GARIA
KOLKATA-700084
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Aug 13, 2020
Complaint marked as Resolved 
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respected sir,
i am a medical student studying in final year abroad every year i come to india for a two month vaccation. this time i got an airtel prepaid card.i as a medical student assist my father who is a CARDIOLOGIST(HEART SPECIALIST).Even my father has a airtel card but postpaid.three days back me n father got a call frm da hospital and it was an emergency to take down all da required details evn my father n me couldnt handle da situation properly caus e of AIRTEL network and the condition of the patient was gettin worse and worse.we never complined that airtel is asking more money cost of call is more and all but this bad service at the cost of patients life was very bad... the network was full in all mobiles but no calls were being connected. my sincere request please look into this matter seriously
I am from Kakkand, Cochin, Kerala.
it has become almost impossible to make or receive calls on an airtel cell..in spite of having balance i am unable to call up another person.everyone here has this problem.even people trying to call us cannot reach.its as if all the calls have been barred.this problem has been going on for more than a month.
i am user of airtel mobile service,my mobile no is [protected],i use airtel mobile service last 10 years,but last six month there are no connectivity in our area,when i m in call then connectivity is lost time to time,so i want best connectivity in our area.
MY PREPAID MOBILE NO:[protected]
IT WAS ACTIVATED TILL YESTERDAY
NOW IT IS WORKING

WHAT IS PROBLEM

SRINIVAS
[protected]
[protected]
The Reference no. for your airtel mobile is 51030408, registered on 11-JUN-2013 21:39
The Reference no. for your airtel mobile is 51141452, registered on 18-JUN-2013 07:55 are the complaints number for data card number [protected]

&

51493917 on 05.17.13 at 14:25 hrs for number [protected]...

The complaints against both numbers till now not resolved.The customers care executives just said to keep in touch, How can i keep in touch by paying monthly bills without enjoying error free service.

Kindly look into the matter.
Thanking you

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