I had placed an order from the website http://www.amchiemumbai.com/ I had ordered for a bouquet and a cake to be delivered on 14th feb to my fiancee. I was cheated and they had not delivered anything. And wrongfully gobbled up my money. One female picked up the phone and said that my order was registered, when infact that was no orders placed by them. I was a fool awaiting their reply.
My order number was CART30015862 on 09/02/2012 for which amount of Rs. 1, 064 was deducted from my Axis bank account. There was a transaction failure report from their end and the gateway partner had sent a mail regarding the same, i have attached that in the trail mail. Also they have not registered my order. you can check the same on the below link.
Order No : CART30015862
Email id : firstname.lastname@example.org
I had mailed the gateway merchant as well as the website people but there has been no response till now.
Also i would like you to verify this Merchant as i think this is a fraud company. Would help many customer from getting duped by such cheat elements in future.
---------- Forwarded message ----------
Date: Thu, Feb 9, 2012 at 4:40 PM
Subject: CCAvenue Order No. CART30015862 :: Transaction Failure
The status of the transaction for your Order Number CART30015862 has not been communicated to us by the Bank Servers. This may be due a number of reasons the most common being connectivity issue or session timeout or the browser was closed before the communication from the bank reached our servers. We have taken up this case with the concerned bank. Rest assured we shall update you on the status of the transaction within 24 hours in case your transaction is successful.
In case you should have any concerns request you to kindly drop an e-mail to us at the following address: email@example.com.
We request your cooperation in this regards.
CCAvenue Customer Service