| Address: | Thane, Maharashtra |
I am a resident of Khadakpada, Kalyan(W), Pin-421301. Here in every home we usually purchase daily Amul Taaza Milky Milk 500ml packet which is manufactured by Kaira District Co-op Milk Producers Union Ltd., Anand – 388001, MMPO Rc No. 81/R-MMPO/93, processed & packed by Kaira Can Co. Ltd, Plot D-59, TTC Industrial Estate MIDC, Turbhe, Navi Mumbai – 400705, MMPO RC No.: 208/R-MMPO/95 & Igloo Dairy Services Pvt. Ltd, Plot No. – D-57, TTC Industrial Area, Turbhe, Navi Mumbai – 400705, MMPO RC No.: 293/R-MMPO/2002.
In the packet MRP is mentioned as Rs. 14.50 (Incl. of all taxes) & no where it is mentioned on the packet that the extra other charges will be borne by the customer. But every day we need to pay Rs. 16.00 to the shopkeeper instead of actual MRP Rs. 14.50. Even they are not ready to reduce the cost.
As per Consumer Protection Act, 1986, consumers are strictly advised not to pay more than Retail Price or MRP even the retailer is ready to give the home delivery facility as the consumer is not utilizing any service of the service provider. An extra amount can only be charged in restaurants where additional services are provided.
But in our area without providing any home delivery or any other facility they are straight away charging Rs. 1.50 extra on every packet of Amul Taaza Milky Milk 500ml.
Please take necessary action on the above mentioned incident. Was this information helpful? | 
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