Angel Broking Ltd

4 Reviews

SUNNY8791 on May 17, 2011

WORST COMPANY IN SERVICE AND WORST EMPLOYESS

HI , SIR AS OF NOW I AM JUST EXHAUSTED AFTER OPENING A DEMAT AND TRADING ACCOUNT IN ANGLE BROKING . AS FIRST OF ALL THE EMPLOYEES OF ANGEL BROKING ARE SO UNPROFFESSIONALS AND UNETHICAL . EVEN AFTER CALLING N NO. OF TIMES AND TELLING OUR CLIENT CODE THEY ASK TO HOLD ON PHONE AND STARTED TALKING TO OTHER AND AFTER 10 MINTUES THEY REALIZED THAT OTHER PERSON IS ON HOLD THEN AGAIN THEY ASK CLIENT CODE AND AGAIN ON HOLD , THIS PROCESS GOES ON AND ON EACH AND EVERY TIME.

NO CLARRIFICATION IS GIVEN ABOUT THE PAYOUTS, IF I ASK HOW THIS IS DONE THERE ANSWER IS THAT COME TO OUR OFFICE WE WILL SEE.

THE MOST IMPORTANT THING IS THAT THERE BACKOFFICE SOFTWARE NEVER WORKS ON ANY BROWSER.

AS MY DEMAT ACCOUNT IS HANDLED BY JANAKPURI BRANCH WHICH ARE SUBBROKERS , SO EMPLOYEES ARE SO RUDE THERE EXCEPT 1 OR 2 .

SO NO CLARRIFICATION THEY GIVE AND HOW THEY DEDUCT BROKRAGE CHARGES AND OTHER CHARGES, HENCE CRM(CUSTOMER MANAGEMENT RELATIONSHIP) IS NOT THERE.

SO AS I WANT TO CLOSE MY ACCOUNT FROM THEM , SO HOW TO CLOSE THAT PLZ HELP ME , AS ANGEL BROKING EMPLOYEES WILL DEFINATELY NOT HELP IN THIS MATTER.

3 Comments

Comments

Jun 22, 2011 by

paraacbe

Even i find their service to be worst and i have decided to close their account.Their website application is also bad and if the account gets locked due to invalid password we need to call up their Mumbai number 0222835000 and when we call them they dont pick up the phone often.I tried now at 10 Am and they are not picking my call..Whats the use of trading with them because market opens at 9 o clock itself.Please tell me how to close the account..

Jul 19, 2011 by

dce.raj

I agree. I have an account with Angel for the last 10 months. They provide pathetic service. The software cannot be worse. The backoffice doesnt open. The responses to their online feedback are pathetic. Some or the other error comes in the Angel PDA every day. The customer centre is unprofessional.

Jan 17, 2012 by

angel broking

Dear Client, we duly regret the inconvenience that might have been caused to you in this regard. Please provide us your Angel Client code so as to enable us investigate the issue, also kindly submit your complaint to our Feedback department at feedback@angelbroking.com or call at 022 28355000 for further investigation