[Resolved] Apcpdcl — Poor service from Linemen

[Resolved] Apcpdcl — Poor service from Linemen

G G. Prasanna Kumar from Hyderabad, Telangana

I am a resident of Mahalaxmipuri, Excise Colony, Yapral. SC No.[protected], ERO - 312, Saininkpuri. I have a three-phase connection to my house and my Bore water pump runs on a 3-phase motor. But unfortunately, in our colony, there is always a problem with the transformer and one out of three phases goes off frequently. Because of this, I am unable to pump the bore water to over head tank and quite often suffer for the water. We also do not have Manjeera water and dependent only on this bore water. In spite of giving complaint several times, this is not being rectified permanently. Since last midnight, we did not have power supply and it was resumed only this morning after 0830 AM, but with only two phases. Up on pursuing several times, they rectified it and all three phases were available only for about 15 minutes and again one phase was off. In-spite of complaining this matter again and again, no one has attended and it is now already 1630 hrs and there is no sign of any one attending to the problem. Prasanna [protected] Was this information helpful? No (0) Yes (0)
Aug 14, 2020 Complaint marked as Resolved
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ravi

Same with me for 3 day power is down in my house and as i approch the office they say lineman is on his way to attend the call and they had give me the this number [protected] (madhavarm nagar colony ) and when i call them they say there is a big break down today, on day one second they say they had not received my complaint and third day they say they are busy today they will come 2morrow I think this guy are saying all the storys they want how we can raise a compliaint on this . Looke like they are expecting some Money also called lancham Sepcial tip for special service .. made 28 calls and even made call to 15333 special customer care number just to add cost to you .

I always try to avoid the paid of interactiving with govt dept and called a local electication he says it problem at pole and need to climb the pole .

Ravi
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