[Resolved]  Apcpdcl — Line man and Line inspecters are asking for bribe

[I posted this as https://www.consumercomplaints.in/complaints/apcpdcl-c247171.html and just realized usage of columns in this submission form thus reposting again with correct Company/Product name]

Dear Sir/Madam,

Am a resident of Sadashivapet town, I required to move/extend few (#4) electricity service wires that connects our neighours houses over my house. This change is required to facilitate my house construction.

In this regard, I approached our electricity board helpdesk/callcenter in our town to know what the actual procedure of getting such requirements addressed. I spoke with Line inspecter (SHANKER, contact number: [protected]) who made me to wait for some time and said that there is nothing as such a procedure but he would send a helper to my residence to perform this activity and asked me to pay him Rs. 300 as fee. When I asked for the receipt he said it's for their purpose (bribe) and no receipt would be given.

Out of intolerance, I asked if they can do it without need of money if I submit a application for the activity. Then he simply said, no application is required, it's our responsiblity to address this issue and they would attend this soon.

However, waiting for a long #2 weeks didn't help me and having no other go, am forced to accept to pay whatever the bribe he was asking me. I humbly, requested the line inspecter to help me out and I'll give him the bribe. Despite this and my rigorous follow up on every weekend, he didn't help me another long #3 weeks leading to a situation of holding my house construction. Whenever, I call him he used to put all layman excuses. Seemed he wanted to prove his capability & power/authority.

Finally, I approcached him again and he said it's not his responsibility but he would inform appropriate line man who will do this.

Still expressing honesty, I could manage to get the respective line man contact number and then started following up with him.

Nevertheless of being developments and moral awareness in society, I had to again face the another situation to compromise myself to accept to give the bribe. The Line man (DASTAGIRI contact number: [protected]) after #2 days hourly follow up and with few other know recommendations, he performed the service wire extension. He demanded me to pay Rs.300 by hinting me to keeping the situation and importance of their service in my mind going forward.

After all, the Line man seemed to manage to not connect one of the sevice wire properly and the neighours of that house has started a quarrel with us. This all to go to him again and beg for his great corrupt ful incorrect service.

Writing this compaint praying god to help better form the society in my town.

Thanks!
APCPDCL consumer

P.S.
I request you to keep my details anonymous since I still have need with those Electricity department (am not referring the whole department) guys.