Andhra Pradesh State Road Transport Corporation [APSRTC]

[Resolved] Apsrtc — Transaction failure but amount was deducted

msbabu

from Delhi, Delhi

Address:

Andhra Pradesh

Dear sir, I have made an online reservation on APSRTC from Bengalure to Ongole on 20-Sep-2010 for journey date 15-Oct-2010; 9:15 PM; I have reserved 1 seat. Infact the transaction was failure and an amount of Rs 437 was deducted from my account. I have waited for 15 days to get my refund and nothing happend from APSRTC. ICICI bank has confirmed the transaction was successful and I need to get the money from APSRTC. The transaction ref no is : OB428506.

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Aug 13, 2020

Complaint marked as Resolved

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Comments

Prasanth1010

Dear sir, I have made an online reservation on APSRTC from Hyderabad to Ongole on 8-Aug-2010 for journey date 13-Aug-2010; 9 PM; I have reserved 4 seats. Infact the transaction was failure and an amount of Rs 1252 was deducted from my account. I have waited for 1 month to get my refund and nothing happend from APSRTC. ICICI bank has confirmed the transaction was successful and I need to get the money from APSRTC. I have made several complaints but no response from other side. The transaction ref no is : 74678720221040310850811. The performance of APSRTC online reservation portal is very very poor. You will connect once if you hit it for 100 times, after logging also these kind of transaction failures, rather than increasing the no of complaints on APSRTC in consumer forum why cant APSRTC should improve the performance, otherwise it is better to ban the website.

Shainy777

[protected] reference number amount deducted but transaction failured journey from pulivendula to bangalore