[Resolved]  Apsrtc — City bus facility to and from the boarding place

On the ticket it is written that journey free of cost in the city bus to and from the boarding place to the destination. When i have reached the MGBS, i told with the conductor, i have to go Sanath Nagar and I have reservation ticket available.
The conductor is saying you have to take ticket or APSRTC official has to sign on the reservation ticket mentioning the reaching time details. How can it be possible to meet the officer and get signed on the ticket in a rush situation. Is the rule is there APSRTC guidelines. Clarify me.