Andhra Pradesh State Road Transport Corporation [APSRTC]

[Resolved] Apsrtc — Money not refunded

umachanadr

Address:

Hyderabad, Andhra Pradesh

Dear Sir..

This is the conversation shows how irresponsble, neglegency and worest feedback for a customer by APSRTC.
I have booked a ticket on 9-9-2011 and cancelled same date,but as of now there is refund. if i am communicating through phone there is negligency to respond my querry.now present date[protected]. 5 months over still there is no response. kindly consider this is a priority base and please help me to get my money back.

Thanks and Regards
Umachandar.
Ticket No: 4344545
Transaction id: 21922
Hyderabad to Bangalore

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Aug 13, 2020

Complaint marked as Resolved

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Comments

anshulnaik

I booked a return online Ticket from APSRTC website from Hyderabad to Chennai on 28/12/2011 for 1/1/2012.I tried to cancel the ticket 8 hrs before the journey,but the website said "Ticket can be cancelled only one hour before the journey".Though they have different deductions according to timings website stated same message.I went to APSRTC booking centre but they said i have to got to MGBS bus stop to cancel the ticket.I went there too but the officials said they cant help,it can be done online only.I was mentally,physically and monetarily harassed by APSRTC as the officials didn't knew what to do.They gave me a phone number which was not working.I had a scheduled departure at 7pm and i couldn't cancel the ticket even til 6:55 pm same day using the website.I did numerous complaints and sent them 3 emails also.But no reply or refund is received.Please help me.Ticket number is 6764076.

siva786

from Ramanayyapeta, Andhra Pradesh

SIR MY NAME IS KATADI SRINU. I BOOK BUS TICKET KAKINADA TO BANGALORE ON 24/09/2012.DUE TO SOME TECHNICAL PROBLEMS THE BUS IS CANCELLED. BUT MONEY IS NOT REFUNDED TO MY ACCOUNT. BUS TICKET ID NO IS 14452574 .AND BUS SERVICE CODE IS 2637 / KKD - BNG. AND MY MOBILE NO IS [protected]. SO PLS KINDELY RESOLVE MY PROBLEM AS EARLY AS POSSIBLE....
THANK YOU SIR

మ

మధు మైనంపాటి

from Nellore, Andhra Pradesh

I have booked a bus ticket in http://www.apsrtconline.in/ on 21-Feb-2013.But seat no is not generated.After that I spoke to apsrtc customer care and he said that the amount will be refunded in 7 days.So i given a complaint through mail.But money was not refunded.Again I complainted through phone and they said that the money refunded in 2 days.but not.Again I complainted but no use.So I am filing this complaint.

harshaphoto

from Hyderabad, Telangana

sir,
i have booked a ticket from HYDERABAD to VIJAYAWADA using http://www.apsrtconline.in/ on 06/05/2014. Four transactions are failed i got irritated and went to apsrtc booking centre and booked a ticket.in that above four transactions 2 are refunded but remaining are not refunded.I have done so many negotiations with APSRTC customer care and as per their request sent my bank statement showing that no amount refunded in my bank account on 04/02/2014 but still no response from their side.I am totally vexed with is So can you please do the need full as soon as possible.
The Reference numbers are as follows
1. REFERENCE NO.: 24924051
2. REFERENCE NO.: 24922913
my email id :[protected]@gmail.com
ph.no [protected]