Andhra Pradesh State Road Transport Corporation [APSRTC]

[Resolved] APSRTC Online Booking — APSRTC Online Booking Pathetic

maila38

from Hyderabad, Telangana

Address:

Rangareddy, Andhra Pradesh

Dear M.Satyanarayana Rao, The Chairman of APSRTC & his Team,
There are so many areas which needs attention of the Corporation,
1. Your online booking Portal is just for pathetic, all you need to do is google the ( code: MxUXCD ) you will find the Public opinion.Why not radiant info doesnot take this responsibility.As they were paid public money.
2. The bus platforms in Bus stations are nighmare especially when you are travelling with family, you will never know in which platform the bus is stationed..

I request APSRTC Mangement team to gauge the situation with one cycle of testing: 1. Book your ticket online. 2. Try to take the Print of your ticket in your next Login Sesson. 3. Try to locate the bus service on the Platform 4. Request for any help with the dept. people during the process....etc..You will undrstand how public oriented our APSRTC is.

Please realise atleast by now and let our money not be wasted for the services we are not awailing.

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Aug 13, 2020

Complaint marked as Resolved

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Comments

B.V.V.S. NAGESWARA RAO

from Hyderabad, Telangana

sir
Ref to the below tkt booked for my nephew Mr. Thota Srinivasa Rao. But his identity driving licence No. was not available to me at the time of booking. with a hope that the name is matching tkt was taken on line. But while journey is performed the staff refused to allow. on contacting [protected] it was in vain. kakinada depot manager refused to allow. we are forced to pay again and purchase the tkt for the same seat No. 7

IRCTC does not ask the Nos. but traveller should prove himself or herself as per the name and age.
Hence i request to return the tkt amount of booking through internet.

we are regular travellers to Rjy from BHEL and back. If we loose this, we never travel by APSRTC. We tried to support rtc.
i also advise to change this type of attitude to steal the money of passengers.

details furnished below.

Nageswara rao bvvs
[protected]

6824118 Date of Journey :[protected]
Service Code/Name : 2628 / BHEL - KKD Service Category : SUPER LUXURY
From Place : BHEL To Place : RAJAHMUNDRY
Pickup Point : BHEL Time of Departure : 19:30
OB Ref.No : O_1032926 Time of Arrival : 06:30
seat No. 7

B.V.V.S. NAGESWARA RAO

from Hyderabad, Telangana

sir

as an rolled in ID proof, we are forced to purchase again.

at the same time the bus was in damaged condition and doubt whether the bus reaches destination safely with brakes lights etc.
this is the pathetic performance of the APSRTC.

Kakinada depot manager is responsible for this. people may not believe apsrtc. staff did not cooperate to give the complian book also.
see the details below

6824118 Date of Journey :[protected]
Service Code/Name : 2628 / BHEL - KKD Service Category : SUPER LUXURY
From Place : BHEL To Place : RAJAHMUNDRY
Pickup Point : BHEL Time of Departure : 19:30
OB Ref.No : O_1032926 Time of Arrival : 06:30
seat No. 7

NAGESWARA RAO BVVS / [protected]

salaamic

from Bengaluru, Karnataka

online ticket booked but not generated and amount is debeted from a/c

bus name :APSRTC-INDRA AC/BUS SERVICE NO:6292 JOURNEY:KURNOOL TO CHENNAI JOURNEY DT:24/5/2014 BOOKED DT:17/5/2014 NO:PASS:01 AMOUNT:RS;675/- TRANCTION REF;NO;IGU4143449 SBI/CHENNAI.

Tayyte

from Bengaluru, Karnataka