[Resolved]  Aramex — Non delivery

Address:Guntur, Andhra Pradesh

Hello Sir, I have placed an order at futurebazaar.com, They have shipped the item through Aramex courier service. The AWB no is : [protected]. When I track It It was showing "Shipment is delivered". But I didn't receive the item. The receipents address is

K Pedarao,
DNO[protected]Downstairs),
Near Old Head Post Office,
RamireddyPet,
Narasaraopet,
Guntur-522601.

When I track It online It is showing that the destination is Hyderabad and the shipment is delivered. When I call their customer care[protected] They are saying that the shipment is delivered and the company stamp is there as a proof of delivery. But when I ask for signature as a proof they were saying that there is no signature. I have called them lot of times and there is no proper reply from them. Please look into the matter and resolve the issue as soon as possible

Thanks,
Nagendra
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Aug 13, 2020
Complaint marked as Resolved 
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Dear Mr.Nagendra,

We sincerely apologize for the inconvenience caused to you. We have initiated an immediate investigation on the complaint registered by you and shall revert back to you with further updates shortly.

Please feel free to contact me in case of any further assistance.

Regards,

Mayur Banpel
Customer Service Manager - West
aramex India Pvt. Ltd., India Regional Office

Tel: +[protected], Fax: +[protected]
Email: mayur.[protected]@aramex.com

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