[Resolved] Asian Paints, Kokar, Ranchi, Jharkhand — mental torture and getting threats from credit card office | |
Hello! sir This is rajesh ranjan from ranchi, Jharkhand, one of the SBI Card holder, my card number is ([protected]) valid through 12/08.From the last 8 months i have not received any statementin my e-mail, through telephonic conversation they use to tell me the minimum balance to be paid and they use to send their agent and i use to give them checks without any statement i paid the three consecutive months viz. feb, march, april and my last payment was of Rs.100.what actually happend is that they told me that you have to pay Rs.2210, i paid this on 21.4.08 but they again telephoned me and told that no you have to pay Rs.2310 may be i did't listen properly or they did'nt told me properly, i don't know and i paid them Rs.100 on 23.4.08.meanwhile one day they told that your payment is late so you are charged with Rs.600 and many other charges they told . then i told them strictly that without any statement i will not pay you any more and since the amount was fluctuating because sometimes i use to take petrol, so it was difficult to pay the exact amount and (he one of the senior authority) told there was technical fault.Since then there was no telephonic conversation no any agent come to collect check and even i have not done any transaction and now in the month of september one agent came to me and threatned me that you have Rs.30, 000(thirty thousand) due, you pay it as soon as possible otherwise you will be traped in fraud case.we told him we will not pay the whole amount because this is your faultgive, first you me the monthly statement then only we willpay then he had given me all the statements from 17.01.2008 to 17.08.2008.i received all these statements on 15th sept 08 at 8:45 p.m. through Dinesh (the agent). One day he came to me and told that we will waive your amount and you have to pay only Rs.24, 000, two to three days he torchered us then again after two days he came and told us that you have to pay Rs.2413 so that no further action will take place against you. Again on 17th sept early morning he told that you have to pay Rs.18, 000 in one installment, earlier i told you but you are not understanding, if you pay in two to three installment then you have pay only Rs.24, 000, . But i am telling he had never told this earlier, everytime his words is different and threating in nature.he always use to come to my house and use to call in my cell and threaten me .one day Ramesh Singh called in my cell and shouted a lot you have have to pay .on that day Dinesh he had given his cell to another person and told you talk to Saroup Dutta he is in line, i dont know who was he ? while talking i heard the sound of Dinesh, he was telling to that person that" (us kutte(dog) se pucho ki usne Rs100 kyon pay kiya, use saram lagta hai)" listening to this slang way of talking i shouted at him and i told "Dont you people know how to talk with your customer?tell him to mind his tongue. i wanted to settle the matter but now i will not pay a single coin to you" .then he told ok we will use another technique recover money and i told we will also go to the higher authority. and he cut his phone. again after 5 minutes Dinesh call me and asked when you will pay bhaiya? he told me that i will come to your house at 9:00 p.m on 24th sept. but he didnt came. on early next morning i.e on 25th sept 08.when i and my brother was not at home he came to my house and told my old parents i want to sit for 10 minutes.he threatend my parents and told " on what basis he had paid Rs100.you take Rs100 from me i am giving you now, and shouted a lot in my home and also told he is having private job and he is unmarried why he has taken credit card ? and threatened my parents i will come with four to five persons on 27th sept 08. and take your all home utensils, T.V computer and other things, we know how to recover money, he also told we are knowing when your son come to home and we will kidnapp him and recover money and no will be there to stop us and we will corrupt your position in your colony, remember 27 th is the deadline, your son use to close the door always when he looks me which is absolutely wrong, my sister immediately rang me up and told these things, and in the office he rang me and told" i dont know Saroup Dutta(one of the authority) only we both will settle this matter, i told your brother earlier that 27th is the last date, but he had never told my brother anything. my father is a patient of low B.P. and my mother is recently operated, my parents is totally disturbed, if any thing happens to them then who will be responsible for this? In my absence he use to come to me and threatned my parents. we also want to settle this matter but he always speak in a different tone and threatens us. we are the customer and this is not the way to talk and threatn us. every time they use to send Dinesh and give us warning and always tourching us, we are very very mentally haressed by them so, our request is that you please look into this matter immediately and take strict action against them. The telephone numbers through they called me are as : Dinesh:-[protected] Ramesh singh:[protected] Saroup Dutta: [protected] Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
2 Comments | |
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