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Asianet Cable TV - i didn't get espn, star sports ,star cricket channels in the time of icc world T 20.

 
27 Reviews
User
  crahuls
I am a sports lover, so i can't miss important sports events like ICC World T20 2010, English Premier League etc. So disconnection of ESPN ,STAR CRICKET, STAR SPORTS is very bad.ACV should consider their consumers needs otherwise we will go for another options.
Complaint comments 26 Comments     Updated:
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N
User
Sureshkumar AS Asianet Cable TV  - India
 

Parcel missing - ACV, Trivandrum

Bank ATM with Pin sendon 15-Sep-09 from Chalakkudy ACV to Trivandrum ACV office in not delivered till 22-Sep-09, 1.00PM. POD No is 155394480.

SureshKumar AS
9745252788
 
True, ACV give lot of advertisement to get subscription, but they are not consumer friendly, even small local Cable operators are better than ACV, They shows all channels. Better not to subscribe to ACV and change the operators

Sunil, Trichur
A
User
Swar79  
 
Worst think will be if they do not show world cup football...
We had previous experience with this operator for not showing Z network for quite some time and we missed lot of Champions league actions & i was fed up..
Now even the local cable networks are showing ESPN and Star sports...its really a pity that they are showing this...I am stopping this connection and hopefully my friends too...
 
didn't get espn, star sports, star cricket channels in the time of icc world T 20.
I am a sports lover, so i can't miss important sports events like ICC World T20 2010, English Premier League etc. So disconnection of ESPN, STAR CRICKET, STAR SPORTS is very bad.ACV should consider their consumers needs otherwise we will go for another options.
A
User
subavu  
 
Hi Guys,
The same case with me too. I paid for 6 months in advance only because of sports channels. I dont want to spent my money and time on the bloody serial channels. Im gonna file a lawsuit against them. 6 of my friends are with me for this. These asianet people doesnt even care about customer satisfaction. Whenever we are calling the customer care for ADTV/ADl, they simply disconnects the call if they cant answer or give us an ETA to the problem. I've sent complaints against this to the Senior customer care manager of Asianet 3 weeks before. Seems like he doesnt want to answer to my complaints. I know how to make them responding to our complaints. I am working in technopark and all my friends around there are thinking about disconnecting and filing a lawsuit in the consumer court together. Will provide you guys more detail shortly.
I am expecting your support too..

Thanks
Subavu
 
Hi All,

Yes. Asianet cable networks set a monopoly here and they knew that even if one or two customers are disconnecting from the network, they will get more connection requests from others. SO the disconnection doesnt even make an impact on them. I've been in to city cables here in trivandrum before shifting to a new house. The city cable team told me that they were having a lot of issues from the asianet franchise near by. there was only one cable network in my lane that time and it was city cables. But the asianet franchise inflitrated by causing connection issue by cutting down the cable of city cables. Right now, I am having asianet connection after shifting because only asianet is available there. :(. I used to get atleast 3.5 connection issues with in 6 PM to 10 PM.

Poor customer service from asianet and we need to make them pay the price for it.
We will support you.
all the best
 
i have asianet digital in my home. my subscription renewal date is at the end of this month. when they get here i'm going to give them the set top box back and tell them i got dish tv instead. even if it's ridiculously expensive they show exactly all the channels i ask for.
A
User
adinish  
 
ACV is not treating customers properly. I didn't get a proper feedback for my email complaint regarding this. We lost T20 matches and EPL final leg matches due to this. No I afraid we will not be able to watch Football world cup as well. My advice to all of you is to change the the cable services of Asianet and prefer some DTH services. I am going to do the same.

My question to you is why the customer should suffer if you have a payment issue with the channel people? We were paid rent for the full year and now guys are coming up with a payment issue and blocking the channels.

When no other cable/DTH service is having this issue why only the customers of Asianet suffer for this?. This is not the first time we are facing this issue. What would we do if we face the same issue again during world cup matches? Do the Asianet is not having the professionalism!!!. I feel you guys are behaving like a Government provider..Doordarshan!!!
A
User
shiju  
 
how can i suit a file against acv about the same issue? can anybody advice me? shiju626@gmail.com
A
User
KayJ  
 
So true,
I mainly watch tv for the sports channels, and now that asianet has stopped airing the espnstar package, i think its totally not worth continuing my subscription.I am an avid sports fan, and rite now i'm missing out on formula1, final leg of epl, and the t-20 worldcup.I'm just waiting for the fifa worldcup to begin, and if asianet does not resolve watever issues they have and start airing those channels, i would definitely cancel my subscription and take some dth service...after paying this much money as subscription fees, customer satisfaction is the least they could provide..
A
User
Swar79  
 
Guys..changed to local cable service today... only 500 rs deposit...and 100 rs monthly subscription...
they are showing all channels..almost all in our flats gonna move into them...
A
User
thakki  
 
Hi All,

We can't accept a cable connection without ESPN / Star which means no football world cup this time. We all should start a campaign against this all forums. If we all start posting our comments / views in all forums, most of the customers will start thinking about other options available like taking local cable TV connection. No service sector can sustain without customers. Reluctance to even attend the phone calls shows their attitude towards us.
 
Asianet TV I have.With top box I thought things will be better.Since they replaced a defective Top box they do not know how to change the feed and since 3 days we look at the blank screen.I wish I should have g.one for Dish TV only.I thought that I can see more Malayalam channels.I am mistaken.Very poor atrocious service.GopinathHA92001614(customer ID)
N Jun 26, 2011 by
User
Akhil Vinayan Asianet Cable TV  - Chalakudy, Thrissur, Kerala, India
 

No response from Asianet - Asianet Cable TV

I am an asianet cable tv subscriber. I took a new connection last month and I paid full connection fee but i didn't got set of box yet.They said there are some work is in progress.
N Jun 26, 2011 by
User
Akhil Vinayan Asianet Cable TV  - Chalakudy, Thrissur, Kerala, India
 
N Jun 29, 2011 by
User
anil2ch Asianet Cable TV  - Kerala, India
 

not attending to complaints reported - Asianet Cable TV

Customer care of Asianet is hopeless. they dont attend complaints and are outright arrogant. try not to opt this cable given a chance.
A Aug 1, 2011 by
User
johnmathew24248  
 
Its really cruel, to not provide espn, star cricket, star sports on asianet digital tv. Asianet digital tv charges high, comparing with other cable tvs like clear vision, kerala vision etc.
N Aug 13, 2011 by
User
metalka  
 
its worsttttttttttttttttttttttttttttttttt... what to do we the sports lovers in the district when we dont get what we want through the monthy payment to asianet network.? we dont have ESPN n STAR SPORTS means we miss the world wide seen ENGLISH PREMIER LEAGUE. what do we do ? change to other cable options? i think you guys dont even see or care about the customer complaints...
N Sep 7, 2011 by
User
arunvarmav  
 
Aisanet cable is not at all considering the public needs...
i'm a football lover...English premier league is the league that i watch...
becoz of this *******************************(not ending) asianet cable i cant see the actions of & goals of rooney...van persie...i miss them a lot...
here d problem is when ten action comes ...ESPN goes...& vice-versa...
i need both the channels...so it would be better to change the cable connection dish t.v
A Sep 18, 2011 by
User
arunjr  
 
MY NAME IS ARUN ...yes i totally agree with what you said... we asianet subscribers are missing some good sports moments happening in the world... the sad part is that we are paying the amount for channels like STAR CRICKET, STAR SPORTS ... and still we are not getting those channels...!!!

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    Asianet Cable TV - i didn't get espn, star sports ,star cricket channels in the time of icc world T 20.