[Resolved] Asus — laptop repair | |||
To, The Zonal Manager, Asus India, Sir, This is to bring in your kind knowledge that I, MR. Shivam Nagar, is a loyal owner and user of Asus Laptop Model- K53SM, S.no c2n0as[protected]. I puchased from 'Siddhi infotech', Naza Market lalbagh, Lucknow on MAY-03-2012. Recently, on AUGUST-13-2012 I met with a problem in it. It did not gave any display as is Turned it on the power switch light turned on bu screen remained black. lodged complain on Toll free number same day and went to service centre, Due to be Delay. They Diagnosed 'Booting Problem' since then they are tallying me that the hard disk is to be replaced as soon it s available with the company. Continuously I am given same excuse that it will be done in next two days. They even assuled me that if my laptop is not repaired thenn they will replaced it with a new one. I am very much dissapointed with you service as all my works are suffering Hopefully, you will take into notice my complain and take proper action By earliest. Thanking you in anticipation. Yours Date:[protected] MR. Shivam nagar Mob.No. [protected] , [protected] E-mail- [protected]@gmail.com Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 2 Comments | |||
Comments
Hi ASUS,
This is to inform you regarding the Service providing by the service center of ASUS laptop in DISTRTCT SATARA, MAHARASHTRA PIN code-415002
I have bought a new ASUS laptop from the SATARA in the month of JULY 2012 in working condition and suddenly after a period of one month it stared giving me trouble.
Firstly, the problem started with the touch pad, it was not working properly.
Secondly, the laptop did not get boot in the initial stages.
Thirdly, the charger point in the system was completely gone as it did not give the charger to make enough charging so the battery was at the stake. The charger indicator was partial working at times but most of the time it did'nt worked at at ll.
IT WAS COMPLETELY DEAD PIECE NOW. ITS OF NO USE TO ME.
I Have given it for repairing after sometime. Although it came back to me finally after a long period of time but the condition got worst.
The fitting was improper in the panel, they have used over sized screws in the keyboard which ultimately made a hole on both the sides in the base of the laptop.
Through this complaint I would want you tell ASUS that I want a complete refund of the price that I have paid in buying the laptop as my whole office work was all gone for a toss. I am now stuck in the middle of my work and already had a loss in my business.
Kindly come and collect your assist and refund my money ASAP.
Kindly contact me ASAP on my below mentioned contact details:
Name Feroz khan
Cell number: [protected]
Address: SATARA, Maharashtra
This is to inform you regarding the Service providing by the service center of ASUS laptop in DISTRTCT SATARA, MAHARASHTRA PIN code-415002
I have bought a new ASUS laptop from the SATARA in the month of JULY 2012 in working condition and suddenly after a period of one month it stared giving me trouble.
Firstly, the problem started with the touch pad, it was not working properly.
Secondly, the laptop did not get boot in the initial stages.
Thirdly, the charger point in the system was completely gone as it did not give the charger to make enough charging so the battery was at the stake. The charger indicator was partial working at times but most of the time it did'nt worked at at ll.
IT WAS COMPLETELY DEAD PIECE NOW. ITS OF NO USE TO ME.
I Have given it for repairing after sometime. Although it came back to me finally after a long period of time but the condition got worst.
The fitting was improper in the panel, they have used over sized screws in the keyboard which ultimately made a hole on both the sides in the base of the laptop.
Through this complaint I would want you tell ASUS that I want a complete refund of the price that I have paid in buying the laptop as my whole office work was all gone for a toss. I am now stuck in the middle of my work and already had a loss in my business.
Kindly come and collect your assist and refund my money ASAP.
Kindly contact me ASAP on my below mentioned contact details:
Name Feroz khan
Cell number: [protected]
Address: SATARA, Maharashtra
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Siddhi Infotech — Refund
Hi, My self Kiran Gavhane from Dadar (Mumbai) running a very small business of Laptop Chip Level repairing. I contract with Rcalling for Voice ON and N/Paper and pay them by Check No.513642 on 5/8/2011 including Service tax(Rs 5000+ 515 = Rs 5515). One of there executive Mr Samir collect the check. I tried many time to contact them on[protected],[protected] to talk with Miss Priyanka or Miss Shubhangi, but no response from there side.When i call them, they reply ” we will call you within a some how min” but no reply from there side. kindly help me out.... i want my money back..