[Resolved]  Atm Complaint - Federal Bank, Kozhencherry Branch — showing more amount debited from account

Address:

Pathanamthitta, Kerala

Sir,

I tried to collect Rs.10000 from Federal Bank ATM at Kozhencherry Branch on 27/08/2012 at 3:10 p.m. using my Federal Bank ATM card .But
unfortunately , i didn't get the amount,& card came out of the machine. I tried one more time, to collect Rs.5000, and i collected that amount from the machine with receipt. I found that, Rs 15000 was deducted from my account.
I complained at that day itself in the Federal Bank---Kozhencherry Branch,where i had opened my account and gave them a written complaint.
I didn't get any response from bank side yet....What I have to do ?
Thanking you,
Yours faithfully
Bindu Mary Mathews
[protected]@yahoo.in