[Resolved] Auto Clean Kutchina Chimney (Vogue) — AFTER SALES SERVICES

S

SOUNAK BANERJEE

from Kolkata, West Bengal

Address:

West Medinipur, West Bengal

WE HAVE PURCHASED ONE AUTO CLEAN KUTCHINA CHIMNEY(VOGUE) FOR OUR DOMESTIC USE, AND AS PER THE SALES CLAUSES WE ARE NOT GETTING THE AFTER SALES SERVICES.

KINDLY LOOK AFTER THE MATTER AND REPLY AS SOON AS POSSIBLE.

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Sep 17, 2018

Complaint marked as Resolved

Verified Support

Aug 09, 2018

Kutchina / Bajoria Appliances Customer Care's response Hi,

We understand that your experience with us was not very pleasant. This certainly does not match our standards and levels of commitment. We will surely take strict actions against the concerned issue. Please send your contact details to [protected]@kutchina.com or call us at our toll-free number:[protected].

Regards
Team Kutchina

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Comments

D

debjani

from Mumbai, Maharashtra

I really agree with Sounak Banerjee. To sale the chimney the sales person visited us everyday and promised us a very good after sale service, but when the question of servicing came, the sales person assured us to visit now and then but till date no visit from kutchina or any phone call. when we call he either donot receive the phone or disconnect the line. This is th worst servide I have ever seen Also we took a water filter (aqua guard) from kutchina with that chimney but I never had any service from them.
I would rather say not to but any product from any less renowned company like Kutchina. A worthless product also.
Debjani Biswas
Dunlop

Reply

Kutchina / Bajoria Appliances Customer Care's response, Aug 9, 2018

Verified Support

Hi,

We understand that your experience with us was not very pleasant. This certainly does not match our standards and levels of commitment. We will surely take strict actions against the concerned issue. Please send your contact details to customercare@kutchina.com or call us at our toll-free number: 1800 419 7333.

Regards
Team Kutchina

S

soumen.2000

from Patan, Gujarat

WORST AFTER SALE SERVICE. DO NOT PURCHASE ANY THING FROM KUTCHINA..

Reply

Kutchina / Bajoria Appliances Customer Care's response, Aug 9, 2018

Verified Support

Hi,

We understand that your experience with us was not very pleasant. This certainly does not match our standards and levels of commitment. We will surely take strict actions against the concerned issue. Please send your contact details to customercare@kutchina.com or call us at our toll-free number: 1800 419 7333.

Regards
Team Kutchina

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