[Resolved]  Aviva Life Insurance — NOT PROVIDE CLEAR INFORMATION.

I had taken aviva short term (3yrs) policy in 2005. i had paid 2 primums of 20,000rs for 1st 2 yrs. then in 3rd i had checked for policy details, then i came to know that my policy agent had made my policy as LIFE LONG instead of SHORT TERM, then i stopped paying primums.now my policy is in paid upstatus.i called AVIVA they said policy will be active for long life. but 1 week before thay said my policy is going to close , i will not get any money back.
..... i have filed a complaint in AVIVA site. but nobody has contacted or responding.
they are just sending the AVIVA complaint manual. and answers.
.....
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Aug 14, 2020
Complaint marked as Resolved 
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I am having similar experience - AVIVA is a cheater - they sold me wrong policy - showing multiple hundred % returns and then selling life long policy. after five years of payment my policy's surrender value is in only 50% of what I have paid to these cheater. I am going to file a complaint with IRDA to get refund & advise all here to take the same route to teach AVIVA a lesson.
AVIVA is a big cheater.The agents are big cheaters.
I advice not to take any policy of AVIVA & surrender the policies
if you see the return to be equal to the total paid money.Because even if your policy is matured you are not going to be benifitted because at tat time also they will deduct miscellenous charges

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