[Resolved]  Aviva Life Insurance Company Limited — UTTER CHEATING BY HIDING MAIN FACT OF THE POLICY

Address:

West Bengal

To
The Principal Officer,
Aviva Life Insurance Company India Limited,
Prakashdeep Bilding, 2nd Floor,
7, Tolstoy Marg,
New Delhi-110 001, India

Dear Sir,

Reg. : Utter fraud by your representative, Mr. Ashok Bajaj, Sales Manager,
Kolkata

Ref. : Name of the Policy Holder : Madhusudan Goenka
Policy Number : NFL3051529
Sum Assured : Rs. 12,50,000/-
Premium Amount : Rs. 1,00,000/-(Yearly)
Date of Policy : 24.12.2010

With immense grievances, disappointments & resentments, this is to apprise you that your captioned representative had put an undue influence by showing rosy pictures & unrealistic terminal benefits for above referred Policy with ulterior motive. Moreover, contrary to the contention of “Welcome to the world of Aviva Life Insurance dtd. 27.12.2010” despite of my constant follow-ups since last 6 months, your Sales Manager of Mr. Ashok Bajaj has not been responding and paying heed, it is conceived that it is pre-meditated habitual practice of a self proclaimed Company like yours which emphatically contradicts your Rosy Picture shown at the time of selling policies such as “One of the most trusted insurance companies, the Aviva Group has over 300 Years experience in the Global Life Insurance business. Our wide range of insurance solutions ensures peace and prosperity throughout your life ”. I have already brought my grievance to your cognizance by E-Mail dtd. 14.10.2011,

As “Life Insurance” connotes, it is supposed to be a firm patronage against any misfortune on the life of the Policy Holder at any future date, but you are deliberately indulged in cheating innocent & helpless citizen of India like me by persistent follow-ups, false assurances, fake references in a bid to victimize and place the people on

“Fool’s Paradise”, who pays exorbitant premiums by sacrificing certain necessities with a prime motive to secure the life against any adversities. You have degraded & tarnished the healthy tradition of Govt. owned insurance Companies, in the insurance business fraternity and literally made this business a CRUEL MOCK, which is punching & causing serious set-backs & nervous breakdown to general public like me.

On perusal of monthly Portfolio Report being sent to me, it is observed that there is drastic fall in Fund Value day by day against the First Premium of Rs. 1,00,000/- paid to you on 24.12.2010, which is appended herebelow :-

Month Value Date Fund Value
August’ 2011 01.08.2011 80,796.00
September’2011 01.09.2011 80,796.00
October’ 2011 01.10.2011 72,504.00
November’ 2011 01.11.2011 74,031.00
December’ 2011 01.12.2011 74,031.00

Above statement spells out your inconsistencies & volatile trends, made me a heart patient and draining out abnormal outlays in my medical treatment. A laymen will reckon that the money being invested must beat rampant inflation, i.e. if rock-bottom interest rate @ 15% is considered, surrender vale on 01.12.2011 for Premium Rs. 1,00,000/- paid on 24.12.2010, ought to have been Rs. 1,14,096.00 {Premium Amount Rs. 1,00,000/- + 14,096.00(Interest @ 15% for 343 Days)}, it is rather 74,031.00, a havoc short-fall of Rs. 40,065.00( Rs. 1,14,096/- minus Rs. 74,031/-), the percentage of reduction works out to be 40.07%(Approx).

Under this pathetic circumstances, you are requested to bail me out to indemnify me by paying Rs. 1,00,000/- + Interest @ 15% from 24.12.2010 till the date of disbursement, as it is pre-requisite and the onus to compensate me lies on you, altogether.

Soliciting your for your expeditious redressal of my genuine hardships, as being elaborated, here-in-above, at sympathetic gesture.



MADHUSUDAN GOENKA
[protected]

Encl. : Monthly Portfolio Statements from Aug’2011 to Dec’2011 & Receipt of First
Premium paid with relevant documents.