Comments
Life Insurance Policy — Aviva Life insurance Value is too low
Hi,I have a one policy from Aviva from last four years. i have already deposited Rs 90,000 in last Four years. But i was shocked when i checked my fund value which is less than my deposited amount.
As per trailing mail. after my many follow-ups with Dabur Aviva. I am fed up with the services of Aviva Life insurance.
I just want to know that why my fund value is less than total deposit money. But sorry to say nobody is able to solve my problem and query's.
Every body tel me that few managing charges has been deducted from my deposit money.
But my query is that if you are deducting some charges from my money Then why management of aviva nothing to do to increase my money vale.
I need your intervene to resolve my problems.
Few Points mentioned in below.
Wrong commitment during sales.
when i received the bond of policy i was shocked the when i see the actual result will be?? then i visited to varanasi branch of aviva but they assured me it's minimum. your fund value will be double on maturity time.
They committed that your charges will be deduct for three yers only. but after three years still heavy charges continuously deducted from my fund value.
i complained serval times through mail's they send me an executive but i am very sorry to say that that guy don't have any knowledge about my policy.
My basic query "why my fund vale is less than my deposited amount. i want my fund value should be greater than my deposited amount but nobody able to help me that's why i want to register my complaint in IRDA.
Complaint Against : Aviva Life Insurance Co.
Customer type : Existing
Name : Anuj Rawat
Policy Number : WSG1551538
Current Location : Agra, UP
i hope after this you will do better for me.
Life insurance — no refund on maturity
i took a policy from Life Insurance Corporation and its is a one time premium payment made in 2001with option to get pension of rs 200 per month after maturity date of 28 Feb 2012. i requested to make lump sum payment to meet medical expenses.so far the policy has not been serviced and it is night mare from this company. after getting money , i mean premium from hard earned moneys of govt servants , they get huge profits and use these profits for publicity in air ports and large banners to attract the people.DONOT FALL INTO THEIR TRAP.This is hope less Insurance company in India.DO NOT repeat DONOT INVEST IN THIS CORPORATION.Kay
Dear Sir,
Your complaint ref no. is[protected]. We are investigating your concern basis the policy details given in the above communication. In case you would like to share any further details, please write in to us on [protected]@avivaindia.com with the reference complaint number. We would revert to you within 7-10 days of noting your complaint.
Regards,
Customer Services team
Aviva India
Your complaint ref no. is[protected]. We are investigating your concern basis the policy details given in the above communication. In case you would like to share any further details, please write in to us on [protected]@avivaindia.com with the reference complaint number. We would revert to you within 7-10 days of noting your complaint.
Regards,
Customer Services team
Aviva India
Dear Mr. Prakash
Apologies for the inconvenience caused.
We understand your concern that you are not interested in purchasing an annuity and want full maturity value to be paid. We would like to inform you that we investigated and found that the policy was matured on 20.12.2009 and as per the records, we did not receive any request for the surrender of the policy before the maturity of the policy.
In light of the above stated facts, we would like to submit that we are constrained to decline your request for maturity amount refund at this point of time.
Further, we would like to highlight that we are in receipt of the ombudsman notice and will abide to the ombudsman decision.
We value you as our esteemed customer and we once again would like to thank you for your patience and cooperation till now.
Please write to us at [protected]@avivaindia.com, or call us at[protected] /[protected] in case you want any further information. Your reference complaint number is[protected]. Please do quote the same when you call.
Regards,
Customer Services Team
Aviva India
Apologies for the inconvenience caused.
We understand your concern that you are not interested in purchasing an annuity and want full maturity value to be paid. We would like to inform you that we investigated and found that the policy was matured on 20.12.2009 and as per the records, we did not receive any request for the surrender of the policy before the maturity of the policy.
In light of the above stated facts, we would like to submit that we are constrained to decline your request for maturity amount refund at this point of time.
Further, we would like to highlight that we are in receipt of the ombudsman notice and will abide to the ombudsman decision.
We value you as our esteemed customer and we once again would like to thank you for your patience and cooperation till now.
Please write to us at [protected]@avivaindia.com, or call us at[protected] /[protected] in case you want any further information. Your reference complaint number is[protected]. Please do quote the same when you call.
Regards,
Customer Services Team
Aviva India
This is the PROBLEM with this sector, ie, Life Insurance Sector. I am attached with this sector for 8.5 years and have got a few points -
1. Problems with the Representatives of the Insurance Cos - (I am also one of them)
* EASY MONEY, I am talking about the Trail Commission that they receive, enough to make them RICH within a few years. All they need to do is to go with the tide.
* LUCRATIVE CAREER, a short-term one, of course. Make hefty amount of money and Vanish
* TARGET PRESSURE, which makes them do all these nonsense, I mean, commit U-N-B-E-L-I-E-V-A-B-L-E Figures to the Prospects.
* MISSELLING, they are not Ready to be Prepared, Learn-Unlearn & Relearn. They take the the easy way out, make a Fool out of a Prospect, one way or the other.
* NO QUALITY CONTROL, from the Management, instead, they want more & more & more (and so on) Business. its QUANTITY over QUALITY. QUALITATIVE SELLING is obsolete.
2. Problems with the would be Buyers -
* NO NEED OF INSURANCE, a common expression. Focus is only on Investment. So, the main motto is missing.
* GREED, perhaps the Biggest oxydizing agent of Misselling. Want the Best out of Everything, Best Return, Best Service, Best Free Gift, Best Commission.
* A SALES MAN SELLS BAD THINGS, so be sceptic untill he/she offers something Extra. May be Commission, Part/ Full Payment of Premium, Gifts. They (would be Buyers) dont realize that a Good Product itself can never offer Good Commission to the Representatives also, because it is always "consumer centric". Moreover, sharing Commission is a Bad Bad thing. So, in front of the hefty demand, a Representative can not help but sell a Bad product which offers fatter trail commission.
* NOTHING IS FREE, so also the Advice. They (would be Buyers) are not ready to pay for a Good Advice. What can they expect in Return??????? Its a sorry figure...
* WANT EVERYTHING, High Security & Higher Growth together.
* SHORT TERM GOAL.
SOME EYE-OPENERS -
For the Would be Buyers,
* try & understand that Life Insurance is like a Multimedia Mobile Set, it has got a hell lot of Features. U can not expect a comparatively longer Battery Life (Return) here, like the monofaceted Instruments (like Bank F/Ds, PO MISs etc). But, collectively, you will get more than those Instuments.
* EVERY EARNING PERSON NEEDS LIFE INSURANCE, to put a Cover on their Earning.
* Dont ask for anything Extra, or u will land in a muddy water. Service is the most important thing.
* DONT TRUST ANYTHING WHICH IS DIFFICULT TO TRUST. Above average is not for us, because we ourselves are pretty average.
For the Representatives,
* got to make your choice, 'MONEY' or 'SLEEP'?
1. Problems with the Representatives of the Insurance Cos - (I am also one of them)
* EASY MONEY, I am talking about the Trail Commission that they receive, enough to make them RICH within a few years. All they need to do is to go with the tide.
* LUCRATIVE CAREER, a short-term one, of course. Make hefty amount of money and Vanish
* TARGET PRESSURE, which makes them do all these nonsense, I mean, commit U-N-B-E-L-I-E-V-A-B-L-E Figures to the Prospects.
* MISSELLING, they are not Ready to be Prepared, Learn-Unlearn & Relearn. They take the the easy way out, make a Fool out of a Prospect, one way or the other.
* NO QUALITY CONTROL, from the Management, instead, they want more & more & more (and so on) Business. its QUANTITY over QUALITY. QUALITATIVE SELLING is obsolete.
2. Problems with the would be Buyers -
* NO NEED OF INSURANCE, a common expression. Focus is only on Investment. So, the main motto is missing.
* GREED, perhaps the Biggest oxydizing agent of Misselling. Want the Best out of Everything, Best Return, Best Service, Best Free Gift, Best Commission.
* A SALES MAN SELLS BAD THINGS, so be sceptic untill he/she offers something Extra. May be Commission, Part/ Full Payment of Premium, Gifts. They (would be Buyers) dont realize that a Good Product itself can never offer Good Commission to the Representatives also, because it is always "consumer centric". Moreover, sharing Commission is a Bad Bad thing. So, in front of the hefty demand, a Representative can not help but sell a Bad product which offers fatter trail commission.
* NOTHING IS FREE, so also the Advice. They (would be Buyers) are not ready to pay for a Good Advice. What can they expect in Return??????? Its a sorry figure...
* WANT EVERYTHING, High Security & Higher Growth together.
* SHORT TERM GOAL.
SOME EYE-OPENERS -
For the Would be Buyers,
* try & understand that Life Insurance is like a Multimedia Mobile Set, it has got a hell lot of Features. U can not expect a comparatively longer Battery Life (Return) here, like the monofaceted Instruments (like Bank F/Ds, PO MISs etc). But, collectively, you will get more than those Instuments.
* EVERY EARNING PERSON NEEDS LIFE INSURANCE, to put a Cover on their Earning.
* Dont ask for anything Extra, or u will land in a muddy water. Service is the most important thing.
* DONT TRUST ANYTHING WHICH IS DIFFICULT TO TRUST. Above average is not for us, because we ourselves are pretty average.
For the Representatives,
* got to make your choice, 'MONEY' or 'SLEEP'?
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+91 12 4270 9046
Aviva Tower, Sector Road, DLF Phase V, Sector 43, Gurgaon, Haryana, India - 122003
SR. CITIZEN PENSION PLAN — MATURITY PAYMENT NOT RECEIVED
TO IPP cell of LICNorth central Zone Office Jeevan Vikas 16/98 M.G road
Kanpur U. P.
sir.
I have surrendered my policy (No.[protected] Prem dulari Srivastava, 6 clive road civil lines Allahabad) in Feb 2010, but stll i could not received matyrity payment cheque.Agent has completed all the formalities.please tell me status of this policy, urgently.
Dr. Kalpana Srivastava, CIFRI Allahabad