[Resolved]  Aviva Life Insurance — Refund

Address:West Bengal

The customer Care unit and the back office is not effective at all. They chase you every minute when they want to get a client, but once you surrender you are treated like a dumpster, The surrender money doesnot come up until and unless you chase them.

they always have some or the other excuse ready and takes for ever to return your money, i am still waiting for mine.

Sunil
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Aug 13, 2020
Complaint marked as Resolved 
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Dear Sir,

Apologies for the inconvenience caused. We would like to help address your issue. Please do write in to us with your policy details on [protected]@avivaindia.com. We will investigate your concern and revert. We would revert to you within 7-10 days of receiving your policy details.

Regards,
Customer Services team
Aviva India

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