[Resolved]  Aviva Life Insurnace Co. India Ltd / Life Long — One of deposited premium is forfeited

Dear Sir,

I have taken a policy from AVIVA in June 2005. My Policy No. is LLG1179591. I am paying my premiums on quarterly frequency and Rs 2500 is my quarterly premium (10, 000/- Annual). In April 2006 I have deposited Rs. 5000/- by cash as my renewal premium against my renewal due in 23 March 2006, and 23 June 2006. In January 2008 I have paid my last premium against 23 Dec 2007. According to me my next premium is 23 March 2008. But when i was going to deposit my next premium in April first week I come to know that one of my deposited premium in April 2006 is reversed and I have to pay Rs 5000 to make my policy inforced as it is in paid up mode due to non payment of my 23 Dec 2007's premium. I submited an application on 9th April 2008 to the Company regarding this I also submitted all the photocopies of RPR's that I have. The company's Operation Executive told me that the company's RPR is not the proof of the premium deposit. I depositd my renewals thaough CASH only and the receipt is the only proof that I have against my premiums deposit. Yesterday I received a letter from the company's complaints department that it was a technical error that why my policy was in inforced and I have to pay the primiums that are due from 23 Dec 2008. The total premium deposit by me till date is 27500/= according the company this amount is 25000/=. The paid value of my policy is around 5000/=. Please do the needful to make my policy inforce and if it is not possible than try to provide me all the paid premiums as I am not be able to continue my policy like this.

Manpreet Singh
22/3 Malviya Nagar, Aishbagh
Lucknow-226004
Ph [protected]