Axis Bank Complaints & Reviews

Hi,
I'm a 2.5 Years old customer of Axis Bank and holding my Salary Account in Hyderabad Ashoka Nagar Branch. I have taken a Home Loan AC No PH[protected].
I think taking Hoam Loan from Axis bank is my biggest mistake of my life. Every Disbursement of the loan was a night mare and was late by atleast by 15 days. The RAC officeials dont pick up the phone and neither respond to mails. First of all to process the Application they took more than 2 months for me.

My suggestion to all Home loan seekers that Dont go for Axis bank Home Loan. It will be difficult to tolarate the harasment.

dear sir,
I have applied a pan card for my sister sonia kashyap d/o sh. Gian singh kashyap in the month of june 2009 and also received a sms with bearing no. Of pan card BINPK8876Q on 10/06/09 but till date i am unable to find out the status of the delievery of the same.
Kindly do the needful.
The complete address is:-
#8441, new maya nagar,
Chuharpur road, nr. Amit flour mill,
haibowal kalan,
Ludhiana-141001
Punjab
[protected]

My name has came under Defaulter's list, I made payment on time and also now have the Noc from the Axis bank, but bank didn't close the loan account Loan account number is [protected] because of that now my name is showing under defaulter list.
Need the solution as now I am not able to get any credit card or loan. As it's not my fault and because of bank why should i suffer.

Regards
Aditya Shandilya
Dob- 9th August 1984

sir/madam,
i m sudipta dasgupta of d-4/14,indrolok hsg.estate-II. kolkata-700002,paikpara.west bengal. my card no-xxxx4688. I DO NOT RECEIVED ANY STATEMENT OF CREDIT CARD. pl sms me atleast minimum amount.because i m going tomorrow evening out of station due to my business tour. pl.take care as soon as possible.
with best regards
sudipta dasgupta.
kolkata-2

Dear Sir,

My name is Pankaj kumar Gupta I m account holder of Axis bank my axis bank account number is [protected] on dated 18th January 2010 between 12.30pm to 1 pm my ATM card lost. I immidate block my ATM card by request number HSR159724 and ask about the balance and balance was Rs. 6158/-. Now that I feel balance is correct but on dated 20th January 2010 I again ask about balance and balance is Rs. 4800 something I surprised how is that possible when my Card has been blocked then how anyone can do shopping. SO I would request you immidate take action on this and return back remaining balance as soon as possible in my Axis bank account.


Thanks and Regards
Pankaj Kumar Gupta
[protected]

Hi Axis bank,

I am having 3yrs ongoing car loan from axis bank. on 12th Jan, collection people has collected two emi and given me white receipt for same. On 13th Jan their recovery people came to my house and picked my car forcibly while it was not in NPA stage. i asked them to talk to collection guy then they refused for same. After that Collection guy called me in Branch and he took the last day given receipt with his trick [with fake promise] and returned my given cash to me. After that they started asking to pre close the loan forcibly. They told me there is REPO LOCK into your account , system is not accepting money. After that they asked me to come after few days as their authority person is on medical leave. Mean time i have visited other branch to pay the overdue emi and they accepted same. Now i don't have any overdue emi. I have visited again their branch on 18th Jan, and asked my car back. But they are not giving back my car. and forcing me to preclose the loan account. Their authority person yet to be join in office . Can any one help me or guide me on this. I am really helpless at this condition.

Thanks
Kumar

what is policy settlement policy to cancel officially my credit card which i am not using but can celled by your company to avoid cibil report as a defaulter if already send as defaulter kindly cancel same otherwise i have to go to consumer court do the needful as early as possible card no is [protected] and my cell no is [protected] please call for same urgently

respected Sir /madam
myself shinde amardeep working as executive in aditya birla hospital pune taken axis bank corporate card details card no [protected] code no 4074 valid from 10/08 to 10/11 want to close the same officially and it is not used single time by me .your company send me letter that my card has been can celled by company as i am not using it but but if you show my report to CIBIL as a DEFAULTER I have to go to consumer court but i am giving 1 day period to settle the documents regarding this if you send my report as DEFAULTER without any reason you will be responsible for further consumer court.
So my kind request to you to settle the same as early as possible my cell no is [protected].

With Regards
amardeep shinde

Dear Forum,

On 13th Jan 2010, I withdrew some money from Axis Bank Dr A S Rao Nagar, Hyderabad, branch via a check. I was given 32 nos, Rs 1000 denomination notes and remaining in 500.

I deposited this money in an another bank against my loan. There they identified 1 Rs 1000 note as fake. When i took this note back to Axis Bank they just denied as being issued by them.

The cashier and the manager both just kept saying that every note they receive they scan if for fake, hence no way a fake note would be issued by them. The cashier also mentioned that earlier whenever he accepted fake notes by mistake, hed had to pay the bank from his pocket, and he paid 12000 as such. I ask the cashier, is it the reason that you have a problem from bank and now you are passing down the problem on to customer.

I told them again that i appreciate for all the processes you are following, and i said this note that i hold in my hand is from the same money that i received from the bank just 30mins back. It was like i am trying to prove i am not lying.


On this they became reluctant and said that is not their note, and ask me to do what ever i want to do.

The most surprising part was, leaving alone customer service respect, they said it is not our responsibility, you can go where ever you want to or go to RBI whereever...

I want to know :

1. Is this how Axis treats every customer.
2. Is a customer or the cashier responsible for fake notes.
3. For such reasons would'nt the customer try to distribute the fake note/s further, saving his/her loss.
4. Is customer or the bank criminal.
5. Does a customer or the cashier needs to undergo such emotional trauma.
6. Shouldnt the process be to collect all such notes however they happen to come, and try to stop further distribution.

Please help me on the above and what the next steps should be.

Regards,
Tilak.

Hi,

I applied for Home Loan from Axis Bank during mid December'09. In January 1st week I gave them a call and ended up in a shock. Loan was not processed. Now they say a life insurance attached to the home loan from Axis bank.

Surprisingly they say it is only mandatory for those people taking loan below 30 lakhs. This should not be the case since higher the loan amount the higher the risk with the bank.

They also refuse to send any official or written communication in this regard,

My loan document which was being handled by Mr. Seetharam and Mr. Sathies of Axis bank Kormangla branch in Bangalore is now being returned to me without giving any official reason for rejection.

Not sure how to handle such miscommunication and misbehaviour from Axis Bank.

Regards,
Rakesh

I am from Bangalore, recently joined my new company, after they opened my new Corporate account, i havnt received my account Kit with the debit card yet, However i do have recieved all the pass words. Its almost a month now, got to know from my finance department that my salary has been deposited in my new account and that its activated. however its of no use as neither have my cheque book nor my debit card so that i could withdram money from my account. I dont even have my customer ID no so that i could log onto i connect and check my account status. All i have is my account no with which i cannot log in i connect. please help me.

Hello Sir

my a/c no is [protected]. On 26th of december. 2009 Rs 750/- and Rs77.25/- was deducted from my account with reference to CONS and SERV respectively.
I can understand about the service charges, but why this amount of Rs750/- has been deducted from my account please explain.

Regards
P.C.MISHRA
A/c No.- [protected]

Dear sir, On 31/12/2009 I entered my gold debit card of axisbank in a SBI ATM (BRANCH RANGAPARA @-3883 Ph. Fax- [protected]) to withdraw Rs 10000.00. I swiped my atm card to withdrw and enter amount the atm machine show unable to process but Rs .10000.0 0 debited from my account. My axisbank account number is [protected] .plz take nessary action to remit my money as soon as possible and obliged thereby. Probir Sonowal.Rangara North. Sonitpur Assam Mobile[protected]

Dear Sir,
We have 4 saving account in Axis bank of Hari Nagar,Haridwar Uttarakhand branch my account no. is [protected], [protected], [protected],[protected].Axis bank charged on above four account Rupess.750.00+77.25 regarding to AQB Non Maintenance Charges.But i Manage Average Quterly Balance above 5000/Day during 25/09/2009 to 24/12/2009 . But Axis Bank Calculating AQB From 15/09/2009 to 14/12/2009 instead of 25/09/2009 to 24/12/2009 as according to their Schedule Charges Paper(Which I received along with my welcome kit).I Attached scan copy of their Schedule Charges Paper(Which I received along with my welcome kit). Axis Bank have to inform us if He change any AQB calculation cycle Anytime But Axis bank changed AQB calculation cycle without any prior notice So these charges are not applicable for My accounts.
Kindly help us to get refund of Rupess.750.00+77.25=827.25/Account regarding to AQB Non Maintenance Charges from my Accounts and inform us as soon as possible. We are waiting for your earlier reply.
Thank You
Yours
Nikhil Khytria,Aditi Khytria,Isha Khytria,Harsh Khytria
Account No. [protected], [protected], [protected], [protected]
Mobile No.[protected]

Hello,
Can any one pls guide me.
I have axis bank meal card,but i can not swipe it.i have tried out in dominos & many places.
I have visited axis bank also & requested for the list of places where i can use it,but no responce.
Can some one heip me???
And the worst thing is that u can not swipe more then 100 inr a day.
Thanks,
Deepak.

The Manager
Axis bank

Dear Sir,
Ref. My Axis A/C No. [protected]
Maintained With your Alambagh Branch.

The login facility (e-Banking) of my above A/C has been locked causing a great deal of inconvenience to me.
In this Connection I had filled in a form about three months ago when it was assured that the login
(e-banking) would be unlocked but sorry to say that this has not yet been done.

You are therefore, once again requested to look into this and provide the facility at the earliest.
Thanks.
You’re faithfully
Aditya kumar yadav
Mo.no - [protected]

dear Sir,

I have made a transaction through my credit card No. [protected]on 19.12.2009 for purchase of tickets of Essel World for Rs. 2460/- which was not approved by AXIS Bank Credit Card Division till 21.12.2009(Date of Visit in Essel World). Since on non -receipt of payment from Axis Bank the Essel World, Mumbai has not allowed to enter me on 21.12.2009. On being inquired from Customer Care it has been informed that the said transaction is pending and it can be cancelled from Merchant end, on simply sending fax from Essel World. I have made another transaction of Rs. 2460/- on dated 21.12.2009 to enter the Essel world. The fax related to cancellation of said transaction has already with me and acknowledgment of the same is with me. On further being enquired from AXIS Bank on 27.12.2009 I have been informed that the same transaction cannot be canceled as the said transaction has been approved.

Since the essel Wold has not performed the services on account of payment the tranaction dated 19.12.2009 should be cancelled as it is a major lapse on part of Bank who did no provide me services which required to given to a loyal customer like me, hence you are requested to help me to cancel the above transaction at the earliest.


Yours truly

Umesh Talwar
[protected]

Dear Sir,

I have lost my credit card today in Bodh Gya (on 2 7 Dec. 2009.) Today being suday I can not call up the customer care as Internet is down in Bodh Gya. My savings bank account no with AXIS bank in Gangtok is last five digits are[protected]. Kindly block all the payment if any one uses this ATM card for withdrawing cash. I shall be most grateful for the prompt action. I have lodged police complaint here in Bodh Gya also. Thanking for your help. Dr Mool Raj Kotwal SavingsBank account NO[protected]. Axis bank Gangtok Sikkim,

To : Chairman n Mg. director.
from : Dr.(Mrs.) Prajakta P. Deshmukh
------
today i am being handed over a cheque bearing no.271203 dated 11.12.09 for rs.2463.00 drawn in favour of Chintamani CHS Ltd., where i reside, for the reason "drawers signature differs".

i am maintaining this account for more than two years now n bank is holding Rs.1,00,000.00 in fixed deposit n more than Rs.50,000 are lying idle in my above mentioned a/c.

i fail to understand why the cheque is returned? because any body can make out that no fraud can take place if cheque is drawn in favour of Govt.Departments/Municipal/Banks/MTNL and housing societies. the efficiency o[censored]r bank has landed me in deep trouble as this is first instance when my cheque is returned in my life.

on receipt of this returned cheque my husband - Dr. Pradeep Deshmukh, called on ur efficient officer - mr. muddassar, n he asked him why my cheque was returned for the reason which is not acceptable to us as i hv signed on that cheque as i am signing usually.

any sensible officer could have replied that we should not hv returned the cheque n hv called u n confirmed from u whether i have issued the cheque or not. i am working just two minutes walk from ur branch n they could have called me personally n asked me sign again or confirm. when my husband told him that even when the signature is correct why the cheque is returned? then what is use of maintaing the account with ur bank?better v close the account!ur efficient officer-mr.muddassar- immediately replied ok, close the account when my husband told him that he will approached ur higher ups for redressal of grievance he carelessly replied to go anywhere n banged the phone.

now pl look into the matter n punish the errant officials as well as instruct them to honour the cheques even signature may be differing issued in favour of departments as mentioned by me above.

with best regards, tks n bi

dr.(mrs.)prajakta pradeep deshmukh

Sir,
I am having a savings account with axis bank no. [protected] with internet banking facility. For last two month I am unable to connect the internet banking due to some error occured in my one touch net secure device which every time generates a wrong code. After intimating this problem to their customer care service for several times no result came. Also wrote several e-mails to IBRM service of axis bank. Every time they reply promptly saying problem has been sorted out. But when I try to connect the internet banking the same error message appears. Then I sent the snap shot of the computer screen with the error message and the print screen with the error message to IBRM. Now they have stopped replying to my mails. I went twice to the branch (Golpark, Kolkata) given written application. Though already a month is over after giving the application at the branch I am yet to get a reply / answer from them. Please advice me under this type of situation what should I do? To whom to approach?

Deepa Mishra
mobile: +91 [protected]