[Resolved] Axis Bank — EMI deducted for a close personal loan.

[Resolved] Axis Bank — EMI deducted for a close personal loan.

V Veera Bhadra Rao from Bengaluru, Karnataka

I am R. Veera Bhadra Rao from Bangalore. In the month of Dec-2007 I took the personal loan from Axis bank for amount Rs. 3,00,000/_. I have paid one EMI for Rs 7,058 on 21st january. After that I decided to close the loan and visited kormangala brance on 24-Jan-2008 and closed the loan with fore-close charges totalling Rs. 3,09,541/-. At the time of taking loan I have been opted for ECS facility from my bank account(ICICI). I have contacted ICICI to ECS from my account. For my surprise on February 21st, Once again the EMI amount has been deducted from my savings account and credit to AXIS bank as EMI. I felt horrified how the things are happening. I sent a complaint mail to there customer care, but no response, They are very careless to the customer complaints. Was this information helpful? No (0) Yes (0)
Aug 13, 2020 Complaint marked as Resolved
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reby peter

from Bengaluru, Karnataka

ICICI Bank — loan emi deducted without reciveing the loan

ref: LAN NO LIZBT[protected]

EMI DEUCTED WITHOUT RECIVEING THE LOAN FROM THE ABOVE LOAN ACCOUNT

Ajay Kumar Tiwari

from Delhi, Delhi

Axis Bank — Unknown deduction in my account

Hi Sir

As per telephonic conversation with you today, Please find my written complain against Axis Bank for deducting a Charged of Rs. 750/- without my information.

I had a salary Account # [protected] with Axis Bank. I left the Accenture on 28th February 2009, since then No transaction has been done in my account till 14th June 2009. I have not received any call for maintaining a balance between these periods.

On 13th June, I have spoken with Customer Care executive at [protected] around 11.30 Am to 2.30 Pm with two different persons. I told that persons that I have a Salary Account with Axis bank and I want to Open a Saving Account. Could you please tell me the procedure?

The Person Response:

Sir you can continue this account as Salary account as from last three month there is no transaction in your salary account. As per rule of Axis Bank if There is no transaction in Salary account for Last three months, the account get transferred to Saving account.

I asked is there any charges for not maintain any balance or transaction in my account for last three months.

I got replied that No sir there is no charges as this was a salary account and your account got transferred to salary account from June onwards. Further your quarter has been ended on 14th June 2009. We do not adjust previous charges in Current quarter. I get this confirmed by that persons 5 times. You can check my recoded call on that day. I have mentioned the time as well. My number is[protected].

After this confirmation a deposited a cheque with get cleared in my account around 18th June 2009.

Then after a months a got to know that a charges of Rs. 750/- has been deducted from my account not maintaining a balances in previous quarter (which was a salary account.)

i have contacted to AXIS Bank to get this transaction reverse. I have not recceived any respone from last 2 months.

Looking for your favorable response.

Regards,

Ajay Tiwari

+[protected]

+[protected]

[protected]@yahoo.co.in

ajayk.[protected]@hotmail.com

tiwari.[protected]@gmail.com

beena

from Mumbai, Maharashtra

clear all d[protected]

manjum_kar

Axis Bank, Bangalore — Deduction of EMI

I had a personal loan (PP[protected] with Axis bank bangalore and pre-closed the same on 20/11/2010. Bank people said that, if in case ECS gets deducted from my HDFC bank, they will pay it back. Now it got deducted on 2/12/2010 and I dropped a mail to them on the same day. But there is no proper resonse from them and before the closure of my loan, whenever I drop a mail, I use to get reponse within a day but now????